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Dependable Auto Parts
N1814 US-12, Fort Atkinson, WI 53538, United States
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Bo
Review №1

I brought my car into Dependable Auto because I needed a water pump that I knew was going bad, and to charge my air conditioning. The owner, staff, and mechanic were without a doubt the nicest people I have ever dealt with while doing work on my car. The estimate was very fair, and they stuck with it not trying to gouge me with other costs like you sometimes hear. The car was done in a very reasonable time, and they took special care to keep sparkling clean like I brought it to them.A TEN PLUS for sure for this group, and a special thank you to Jake. Jake took the time to answer any and all of my crazy questions without making me feel like a pest. I really worried about finding a reputable and trustworthy place to work on our cars. I really lucked out finding them.

Na
Review №2

Very helpful and knowledgeable. They are very quick at getting the parts I need off the vehicles. And the prices are very reasonable! I would definitely recommend them for all of your used auto part needs!

Sa
Review №3

These folks really know what they are doing!! They had to replace the engine in my van and did a great job! Great pricing on auto parts coupled with technical mechanics who have a wonderful work ethic. Everyone is helpful and eager to provide great service to the customer!UPDATE:One of the hardest things to do, is to determine “who” you are going to do business with to service your automotive needs? The larger the need drives the expense of the project. This usually warrants more of your time to investigation and research vendors …who all want your business. So, when you find a vendor that surfaces to the top of the group, like a tasty spaghetti sauce, you sing their praises loud and clear! I’m singing about such a vendor, Dependable Auto in Fort Atkinson.It started with the grueling task of finding an engine to replace the one in my van. The usual bartering and maneuvering for the best price took place with many different vendors. I finally decided to go with Dependable Auto in Fort Atkinson. They were not the least expensive, but they have a hard-working staff, who has great experience and knowledge of the automotive industry. They are personable and take a genuine interest in your needs. When all was said and done, I paid for the engine and their service.Now, here is the “clencher” that made a customer for life …the follow up service!!! I came to discover later, that I didn’t hire a “garage shop” to fix my vehicle, at a very fair price …I hired true professionals that wanted to keep me “on-the-road”! Their follow up service is second to none in this geographical area.If you need a truly professional team for your automotive needs, I strongly recommend Dependable Automotive to fulfill your needs! You will have a caring, professional team working for you!!

Jo
Review №4

Great service. Great mechanics. Great prices. Pure joy. Happy. 2004 camry fixed.

Br
Review №5

Outstanding service and the parts were top notch. 👏

Jo
Review №6

Bought a hood from them, was here couple of days, for small fee they put it on too...

Si
Review №7

Just wanna say these guys are stellar! I have a lifted super duty and the gentlemen that installed my rear window and windshield got ‘er done even though I’m sure it wasn’t easy being up so high. Everyone I dealt with was friendly, professional and personable. On top of that, the cost for both windshield and rear window and installation I saved money over the competition. Highly recommend these guys! Plus I got 2 spare tires to boot! Don’t think I’ve had a better experience at an auto shop! 👍👍

Mi
Review №8

Dont waste your time or money.

du
Review №9

Great help and great people

Er
Review №10

Great friendly service. Called on phone late on friday and they put my order in. Called back Monday that it was ready. For $60 got a passenger seat in perfect condition. Easy in and out (I even had a 5 and 3 year old with me). Would definitely come back!

No
Review №11

Staff was very friendly, helpful, and knowledgeable. They had all the parts off the car and waiting for me. Thanks!

he
Review №12

Great place had exactly what I need and they had really good prices

Be
Review №13

Called around for a used part for our 05 Kia. They had it. Good service, fast response, fast results. First time.

Mi
Review №14

Was much cheaper on the part then another salvage yard.

Me
Review №15

Honest and Reliable company!! I managed to break an AC bracket and no other company would even look or care when I called for the part. Customer service was great and the price was even better! Could not have asked for a better experience! They really saved me when I was in a bind. Would definitely recommend for anything! Awesome company and great customer service! Thank you!!

Su
Review №16

Awesome guys work there, They are friendly and very helpful. Chris your the best. Great customer service.I give it a 👍👍

Be
Review №17

Drove 30 miles for a bumper they said was in great condition. Got there and it wasnt even the right bumper. Not even close. It was pretty scuffed up and rusty even. It was supposed to be for a 2002 F150 which is super standard and not a unicorn. Guy didnt seem like he cared at all and when we did find another bumper that was the right one and had a dent in it he WANTED ME TO PAY A HIGHER PRICE!Bought a rim and he wouldnt even discount it for my trouble. Shouldnt have bought it.Stay away from this place. If you guys read this then think about how youre treating people and at least try to care about how they feel.

73
Review №18

Good selection of parts when you cant find them add a ordinary source. And a very good price compared to other ones that want to really stick it to you

St
Review №19

Wonderful staff, fair prices and very helpful! Will continue to use them in the future!

Ed
Review №20

They were simply asked for a switch in a particular vehicle which they swore they had up and down. Knowing the difference between different year model numbers to the other. Not only did they want to sell you the wrong switch but they wanted to sell you the whole steering column. Only after you waited 4 days for them to get back to you...?

Na
Review №21

I bought an SUV here last year, and it has been a great car for us! Weve also used them for service in the past and been very pleased with the work and customer service.

Er
Review №22

Box of chocolates, you never know what youre going to get, the only dependability is in their name !their parts at times are sketchy, their customer service can be nice ,can be bad !their idea of price matching is not what it should be! if youre going to match the price, you match it exactly !not $155 more and only a 90 day warranty when its a year warranty? they need to get a clue ,and be consistent.! Undependable

Jo
Review №23

One of the best salvage yards Ive been to. Extremely friendly and helpful staff.

Do
Review №24

Chris was great getting me what I needed. Fast courteous service!

Mi
Review №25

Got exactly what I wanted.

AR
Review №26

Great prices and friendly staff. Would recommend to others.

So
Review №27

Excellent, friendly service! Wow

Ju
Review №28

Fast curtious, knowledgeable service ..

Ma
Review №29

Rude, nobody cares there. Poor customer service. Don’t waste your time!

An
Review №30

I had a poor experience at this salvage yard. More than one sales person was dishonest which resulted in a huge waste of time. There are trustworthy salvage yards out there, but this isnt one of them.

Ch
Review №31

They might be far away but its worth the drive to go here. Very understanding people and fast service.

Da
Review №32

Great place with decent prices and great service.its worth the drive to get the parts you need

Al
Review №33

They have everything I was looking for in prices were very reasonable

Pa
Review №34

Can always find what u need for ur car or truck and employees are always friendly and helpful

Im
Review №35

They have good prices and their staff is courteous and helpful

Th
Review №36

Great service and quick delivery. Would purchase again in the future.

Sa
Review №37

Bought 4 aluminum wheels and tires for my car as an upgrade from my stock steel wheels. Had a pleasant experience, staff is friendly and knowledgeable

Br
Review №38

Reasonably priced usually have what you need :-)

Go
Review №39

They were extremely helpful and friendly.

Ia
Review №40

They showed me a few vehicles with my part. Found a good one and got a fair price.

Vi
Review №41

My husband is the one that directly deals with them but I know he has had no issues with them or any of the parts we have gotten from them.

Tj
Review №42

Staff there is kind of rude and acts like you are bothering them, if you have anysort of issue good luck, took them 2 weeks to get me a replacement part when the one they gave me was defective (they didnt even order it, I had to call and ask whats up about 10 times in 2 weeks before they bothered) I expect a little better service when I spend $600+ and in the end they would do nothing for me like a discount or something after I was unable to drive my vehicle for 2+weeks while waiting for them. This isnt the first problem ive had with them either, I wont ever do buisness with them again, they arent very dependable, Go to LKQ smart parts, or B&M out in waukesha

An
Review №43

Great people, great parts, good prices. 10 out of 10 would go again, and did go again

Ja
Review №44

Great service and great prices on parts!

An
Review №45

Chris is the best!

Sa
Review №46

Great guys great prices

Do
Review №47

Reasonable prices , lots of auto parts

Le
Review №48

Not helpful at all rude never go back again they should get a -six stars

Ha
Review №49

Great service!

Mi
Review №50

Fast, knowledgeable service.

Ro
Review №51

Had what i needed on a shelf!

Gr
Review №52

People who care about car needs

Lo
Review №53

Dependable

Da
Review №54

Had what l needed

Ju
Review №55

Good

Ca
Review №56

Very friendly

Ro
Review №57

Lots of parts

Es
Review №58

Very good.

Nu
Review №59

Good attention.

Information
11 Photos
59 Comments
4.3 Rating
  • Address:N1814 US-12, Fort Atkinson, WI 53538, United States
  • Site:http://www.dependableauto.com/
  • Phone:+1 920-563-7363
Categories
  • Auto repair shop
  • Auto parts store
  • Used auto parts store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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