They rarely answer the phone, are very slow in getting back to you, and they bill improperly causing a lot of back and forth with insurance.

This is one the best dental office bar none. Very friendly staff and professional service I have experienced in years. I recomend it to all. If I move anywhere in California. I will drive back for my dental work..

30 minute wait past appointment time, hygienist was a temp, didnt introduce herself, watched TV throughout cleaning. Dentist came in rather brash direct, demeaning. Decided I needed many follow up appointments. I walked in with no issues or concerns . I now have tooth pain. Not going back.. Not the same place it was with Dr Koett!!

I haven’t been to a dentist in 21 years because of a terrible past experience. Empire Parkway Dental restored my confidence going to the dentist as well as my smile. I appreciate them more than I can express in words. Thank you!!!

They are the best. Friendly, professional, and outstanding at what they do!

Very friendly, very efficient and a pleasure to have my dental work done there. Dr. Bradley Smith gives totally painless shots.

Absolutely wonderful doctor and front office staff! They have been like family to us, available even in the weekends during an emergency! I experienced severe tooth pain and had an associated high fever on a friday when the office was closed. Doctor was away in faraway Lake Tahoe doing surgeries but he returned my call almost immediately and was available in the afternoon to diagnose our problem and provide a quick fix. In addition, they are not at all pushy, and dont unnecessarily re-do fillings and any dental procedures until absolutely needed! Love, love them and highly recommend them!!

I can think of the best dentist I have ever had and it is just amazing when you find one better. When I found Dr Koett, I remember thinking to myself so this is how its supposed to be. The staff are hands down the best in the industry. They are extremely friendly and treat you as if you were their only patient. Dr. Koett is just amazing he is soft and delicate when he works on you and always checks to make sure you are comfortable.No amount of reviews can do justice, just visit him already.

Always a pleasant experience at Empire Parkway dental!