user
Chevron
31204 Pacific Hwy S, Federal Way, WA 98003, United States
Appearance

Comments
Ka
Review №1

Terrible customer service. Not sure if he (Indian man) was having a bad day, but no excuse for his behavior. Charged my card $30, but only got $9. And when I went in to ask, he said to get out of “his store.” Prior to this, another lady was shouting that “he was done with him.” And when I confronted him with his behavior with the other lady, states that “he already stopped.” Not an excuse..Also not wearing a mask like previous comment said

os
Review №2

Not Chevron gasoline no more its 7/11 gasoline. Not 🚫 good.

Jo
Review №3

The people running the store keep it hospital clean and the shelves are other worldly organized. Its obvious the owner takes pride in self and community

am
Review №4

I used to come here all the time. There is this older lady who works here all the time, her name begins with an F. Thats also the grade Im going to give for her customer service. She is rude as hell. I will NEVER come here again!!! I have given her so many chances thinking she may change but nope it get worse.... I was with my kid, put some stuff on the counter with the search tickets that were going to pay for my stuff...she said you have to pay for the stuff first because you cant pay with the ticket, I asked if she could void the purchase pay me out first, then use that money to pay for the stuff, and I swear, it was Mount Saint Helens! you would have thought I killed her cat. The thing is I didnt have an attitude. I was actually in a great mood with a smile on my face. She still did it and it will be the last time i come here!!! I own a convenience store its just an hour away from my house. I know customer service and if that was my employee she would have been gone a long time ago...if they had a zero star option I would have given it to her.

Ni
Review №5

Employee no mask.

Ma
Review №6

Im giving this station one star due to just one employee who works in the afternoon. Her name started with an F, I have her name but I wont chance having the review removed. I walked in to get smokes. Had my ID ready and my card out. The music was so loud I had to repeat what I wanted several times before I finally just pointed and said colors. She scrutinized my ID for at least two full minutes. Then when asked credit or debit, I replied credit. She didnt hear me so I raised myvoice and said it again. She then kept asking me why I was screaming at her. I tried to tell her the music was far too loud and she just kept telling me to stop yelling, which I was not, even if I had been it was nothing in comparison to the decibel level of her music. Then she yelled at me for not swiping my card when she didnt even have it ready. I asked for her managers name. SHE REFUSED TO GIVE IT TO ME. She just kept asking why I wanted the managers name, I answered. To complain about you because you are rude, crude, and not appropriate. So what is your managers name? She still did not give it to me. Her name tag was folded over so I didnt even get that until my partner went back in and got it.The morning staff is wonderfully friendly, dont go in the afternoon.

Hu
Review №7

Extramile emoloyees are very nice and helpful at night

Ra
Review №8

The Hispanic lady here is rude and disrespectful no customer service! She needs to be fired

Ig
Review №9

Pump error codes are confusing. Trying to clarify the problem with clerk is a nightmare due to heavy Mexican accent and lack of English skills. I am not alone. I had to step in and help another guy with the same problem while he wasnt getting anywhere with the clerk.

Information
2 Photos
9 Comments
2.9 Rating
  • Address:31204 Pacific Hwy S, Federal Way, WA 98003, United States
  • Site:http://www.chevronwithtechron.com/stations/station-finder.aspx
  • Phone:+1 253-941-3380
Categories
  • Auto repair shop
  • Gas station
  • Convenience store
  • Diesel fuel supplier
  • Fuel pump
  • Gas company
Working hours
  • Monday:6am–9:30pm
  • Tuesday:6am–9:30pm
  • Wednesday:6am–9:30pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:6am–9:30pm
  • Sunday:6am–9:30pm
Similar organizations