It is always so great to work with Nelson. Every time I have had problems with Outlook (integrating with other apps, synchronizing across multiple devices, etc.), he has always been there to help me quickly and efficiently. Having him help with my tech problems always puts me at ease and I trust that my issues are getting resolved.
As a person with very limited knowledge of technology, I am thankful for having GRS on my side. I started integrating QuickBooks to manage the accounting at my business, and Nelson has been so patient with me learning how to use the platform. Every time I have an issue, I know I can reach out to him and he will assist me quickly and with the best disposition. His passion for giving the best customer care is what makes me confident in choosing GRS… I know I can count with them at any point.
GRS is such a life saver! It has been a pleasure to work with them (mostly with Nelson) and they were key in upgrading the technology at our office, as well as putting us up to date with working on the cloud and with putting security protocols in place. In addition, they helped us with moving our email accounts to Office 365 and made the process efficient and seamless. We look forward to continuing working with GRS and recommend them strongly.
GRS helped us get a great deal for new computers, which were also set up by them very promptly. Overall, we have been very happy with their services. Thanks, GRS!
Were in the middle of a few projects with GRS, and it has been a hassle-free process from the start. It has saved me so much time and has given me peace of mind knowing that were in good hands.
Great service from Mark and Randy. Best investment ever made to keep our computers going strong. Always responsive and professional. Highly recommend them to anyone.
GRS Technology Solutions provides peace of mind for a small marketing business like mine where IT support is crucial to the success of my company. There is never a problem too small that the GRS techs do not give it their full attention and the response time is so immediate it is clear that my needs are a real priority for the GRS team. I have had techs reach out for regular follow-up calls to ensure that stubborn software issues are resolved. This sort of excellence in customer service is so rare and has a value that can not be overestimated. I would recommend GRS Technology Solutions to any small business, or company who are seeking a reliable, knowledgeable and experienced IT service & support firm that will keep them up and running and make certain that their data is secure!
I was very frustrated when my Outlook application on my MacBook kept on crashing. All I had to do was contact GRS and they were able walk me though it to take care of the issue. I am grateful that I can always count on them to save the day!
I have been with this company for over a year now. I have been really impressed with their services. I am especially satisfied with the two (2) techs I have been working with: Sylvester and Nelson. They are just terrific. You call them or leave a message and guess what, they call you back in a timely manner. You present your problem(s) and they are on it. I always know that a response from is the solution. Finally, they are just trustworthy!
These guys are truly professional and honest. I took my dead computer there hoping they could fix it. They did better. They pointed out that I had an extended warranty on my computer and directed me on how to get the computer fixed without spending a dime. I was definitely surprised by their honesty. I even offered to pay for their advise and they declined. I really appreciated the fact that they did not try to take advantage of the situation.
GRS has been doing great work since our company started with them. Compared to our previous IT provider is a night and day difference. Great response time and customer service. Keep it up!
GRS Technology has been great to work with. They have a fast response time and they are always willing to help. Any time we have a problem they ensure to solve it immediately. Great communication! We are happy that we made the decision to work with them. I highly recommend Sylvester and Nelson, thanks to them we have no more IT headaches!
“We constantly get compliments from our clients and business partners about how efficiently our business runs. Geeks R Us has done a tremendous job at making sure we have the fastest and most up-to-date systems in place to enable us to get things done in the shortest amount of time. I still have sleepless nights, but one of the things that I don’t worry about anymore is losing all the irreplaceable data we have and our system. They are a hidden jewel and feel completely safe and secure in their hands.
Our new computers are amazing! The difference is night and day from the old systems. Having GRS around has made the whole process much simpler and easier!
Needed help installing a CAC card reader and accessing sites. Diego Belevan set a time and called as agreed and walked me through the process. He was very helpful and I can now access the sites I need
The GRS team is great and very knowledgeable. I had a very specific issue which they were able to pinpoint and solve. I am very impressed.
The few times I have called the GRS help desk they have solved my issue in a very timely matter. They are very helpful and patient which is very important.
My experience with GRS is always excellent. Nelson has been so helpful since we switched over to our new computers. I am now able to access all of my files because of their help. It was a process at first but now we are up and running!
I have had three computer accounts with GRS Technology Solutions for some time. All the technicians I have worked with have always been very knowledgeable and helpful. They are professional and very responsive, and they have always solved any problem I had. I feel so much better knowing that they are protecting my computers, backing up my computers, and are just a phone call away if I need any technical assistance.
Nelson came to my home and repaired my computer because the Internet Explorer was crashing. Fortunately, the work could be done in-house and my computer was fixed quickly. I would not hesitate to call GRS Technology in the future and ask for Nelson to come and help me out. I have never been disappointed the work that GRS Technology does for me.
As a businesswoman I’ve done business with many IT providers in the past 10 years but nothing compares to the technology, customer service and solutions that Geeks R us provided us. Their latest technology and dedication resulted in improving my business’ efficiency at an affordable and reasonable rate. They migrated our e-mail and SharePoint servers to the cloud hosted directly through Microsoft. The service was done in a timely manner, and their expertise and knowledge always met our expectations. I will definitely recommend Geeks R Us to anyone in need for an IT provider. They are top of my list when something IT related arises at the office.
The GRS team has been awesome! They were able to help me with this costume application and were able to figure out the problem without me calling the vendor! Huge time saver!!
GRS recently set up a new computer for us and the whole process was excellent and was completed in one go. My data, programs and even the book marks were there. All I had to do was sign in.
GRS has been with us for a good 8 months now and its been a good experience. They take care of all of our systems and answer promptly to our requests. Whenever issues come up they quickly pinpoint the problem and try to provide a solution. Very recommended!
Our Dr’s Office has been with GRS for a couple of months now and it is great!! We don’t have the IT headaches from before and they are very quick and responsive. Cannot complain Nelson has been our main guy and I highly recommend!
It’s great to have someone to call when you run into issues away from the office. GRS is just a call away and they have gotten me out so many situations! Would recommend!
We currently operate outside the US and GRS has been amazing. Really fast response time and Nelson is great with Macs.
Been working with GRS for almost 2 years now. Fantastic group of people! Great customer service, and always available to help.
GRS was professional as always. My issue was resolved quickly. I would recommend and will use their services again.
The level of expertise from this team is excellent, they definitely know what they are doing and are very helpful and patient. Another thing to note is that the support you get is locally. Highly recommend!!
Our company uses GRS Technology - every single person has been responsive, resolved any issue promptly, and are easy to work with. Not always the case with Tech Support - but always the case with GRS. Were very happy.
I usually do not write reviews at all but Nelson helped me out with an issue I had with a web camera (that I needed in the next 10 mins for my meeting). He somehow got it to work and saved my day. Wish I could give 6 stars.
GRS has been great! They fixed a computer nobody could and after getting their enterprise software the computer has been running great and no viruses. Thanks and I would recommend.
I haven’t had to worry about a computer or system issue since GRS took over. They are very kind and courteous. Just recently they did an overhaul of our systems. My team is very satisfied with their service.
GRS must stand for Great Responsible Service because they are! Knowledgeable, personable and responsive. I cant compliment them enough. We now have them as our In house IT department and they are wonderful. Big kudos to Nelson who is our guy....practically part of the family here at Caffe Amouri. Keep up the good work, guys!
I am very happy with GRS and their performance with our company. The team loves having them in case something technology related comes up they’re great peace of mind.
We just got new computers and Nelson and his team made sure everything was up with out a single problem. I thought it would be an ordeal to switch over but he made it so easy !! Highly recommend!
GRS has recently updated our office with new technology I can not complained at all. My computer was done in less than 20 minutes which I am very surprised compared to the last time we did this with our previous IT provider.
GRS offers excellent and timely service, I would highly recommend them. Nelson is always friendly and helpful, and has developed a good relationship with everyone in the office.
Larry and his team are amazing! I was utterly thrilled with their processes! A+
GRS has been a tremendous Company to work with for the companys IT needs. They are always on point, even trying to teach me IT to help me with my position here at the company. Special SHOUT OUT to Nelson and Ronald.
Our company just signed up with GRS, the onboarding process went great and I feel very happy leaving our IT in their hands. I will update this review if anything changes but so far we have been very impressed.
My experience with GRS this afternoon went very well. Farrukh Akram of GRS assisted me with installing software and other things. Now, I am able to complete other tasks that are before me. Thank you Farrukh for everything. Amanda West of Centre Law & Consulting, LLC
The GRS Technology Solutions, is a very good company working in the area of IT and continuity. Its brilliant CEO, Larry Burbano, was able to shape the company in such a way that excellent technical support is coupled to timely personalized service.The GRS staff is technically very good, efficient, effective and courteous; in particular I had a chance to work with Ronny Burbano and Nelson de Jesus: they are both problem solving people with personal touch that makes every working session a very pleasant one. I strongly recommend the use of GRS services.
GRS is great they took care of a very important event for us and everything went flawless. Nelson goes above and beyond.
After working with GRS for a year now I have nothing but love. They’re super patient and always find the solution to my tech problems no matter how small.
My experience with the Geeks R Us has been excellent. They have come twice to fix several problems with my two computers (my wifes and mine). He understood immediatelly the problems and solved what I expected and more. My computers now work faster, have better security protection and are connected to his service to access any of the information on my computers through the Cloud and into my iphone. Amazing!! For what he does and at the speed he works, the cost is very reasonable. I recomment him without hesitation. You cant go wrong.Roberto Friedman, Potomac, Md.
Thanks GRS! Keep up the good work and would recommend 100%
GRS is a great company to work with. Highly recommended!
Larry and everyone at GRS Technology Solutions are an A+ team and a pleasure to work with. They helped us with all our Cloud based IT needs. I would recommend them to anyone.
Larry is a pleasure to deal with, always professional and very approachable.
GRS is kind, patient and professional. They respond in time and solve problems really fast.
Thank you GRS, Nelson and your team for taling care of all our technology needs. A++
The BEST in customer service--prompt, patient, and problems resolved remotely. Made my day!