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Swiss Watch Workshop
6, 7 Southernhay W, Exeter EX1 1JG, United Kingdom
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Ri
Review №1

I feel lucky to have discovered the Swiss Watch Workshop. The service was excellent, the appraisal informed and the repair work carried out as promised. All round, a pleasant experience and far better and more personal than using Omega who it transpires had fallen short on their last service of my Seamaster 300M.

Ia
Review №2

I have just had my 1962 Rolex Air King restored by Ernest. An amazing job as can be seen by the before and after images below. The cost was very reasonable and the service professional.

Ma
Review №3

Took my Tag Heuer Kirium Chronometer for a full service. Estimate revealed some parts needed replacing, I agreed to proceed.Watch was repaired & serviced within stated timescale, and on collection, as part of the job, bracelet and case had also been polished.In short, watch looks like new, now keeps excellent time and Im a very happy customer.I have no hesitation in highly recommending this business, Ill certainly never go elsewhere.

Ur
Review №4

Excellent. Prompt. Quality. Took my Breitling in for its service. Was in real state. Came out like new and was done so much faster than any others I had quotes from. Very pleasant to deal with. The price was better than Breitlings also. 100% recommend to others and I will use again.

Be
Review №5

Highly recommended. Ernest took in and repaired my much loved Omega Seamaster Chronograph on which the crown would not screw closed. He spotted numerous other external flaws including severe stretching of the strap. Approx 1 week later he provided a detailed quote having conducted detailed examination of the internal workings. He had conducted all work within a month and returned all parts replaced, which was a significant amount, all for less than prices quoted by high street retailers that simply send the watch to a third party. He also provided fair advice, suggesting that the watch should be fine for another 6 years or so depending on use. His communication was excellent and service outstanding. He is strongly recommended over any high street retailer for Omega servicing and repairs.

s
Review №6

My Tag Heuer Aquaracer Calibre 5 (automatic) is 6 1/2 years old and was in need of a service. I contacted Ernest who replied almost immediately with an initial quote. I dropped the watch off to him and, after inspecting it, he confirmed his pricing. I received the watch back today and I’m very impressed. It appears to be running beautifully and it looks great having been cleaned, and the scratches removed from the bracelet clasp. I’m very pleased as I think the pricing was reasonable and the service very professional. I’d far rather use an independent specialist like Ernest than a mainstream jewellers.

Tr
Review №7

Just got my Breitling Aerospace watch back from a service. Absolutely brilliant job. The company is quick to respond and the communication is brilliant. I will be using them again!

ia
Review №8

Very pleased with the service on my omega seamster planet ocean. Ernest was professional, repsonsive and reliable. Would definitely recommend and will use again

Ja
Review №9

Ernest is a trustworthy, efficient and highly skilled watchmaker

Da
Review №10

Sent my Omega Speedmaster in for repair and a service during lockdown. one of the side buttons had become detached and it was losing about 5 minutes each day. I Chose Swiss Watch Workshop due to the reviews I read online and I wasn’t disappointed.I spoke to Ernest by email beforehand and was given an indication of the cost, posted it in and received a quote and estimated timescale prior to any work being done. A few weeks later I received the message saying it was completed sooner than I was expecting.On return the watch looked brand new. I am completely over the moon about it. I realise that it was going to be fixed and serviced, but had no idea it was going to come back looking like the day I bought it.Can’t recommend Ernest and Swiss Watch Workshop enough.Dave

CA
Review №11

Ernest Varnagiris is a magician! My much loved Ebel Classic Sports watch has been repaired and returned looking brand new. Delighted with the results. Many thanks, Ernest.

Si
Review №12

This is the second battery change Ernest has done on my Omega Seamaster. This included a seal change and pressure test. As before, superb service from someone who knows and cares about watches. Not only that, but a very reasonable price as well. I wouldnt go anywhere else.

st
Review №13

Excellent service in unusual circumstances..I live overseas but the workshop guided me through the process. After receiving and inspecting the watch ( Tag Heuer) ..they advised against repair and suggested an exchange movement as faster and more cost effective. Very pleased with the results, no hesitation in recommending

Jo
Review №14

Excellent service, craftsmanship and value. My Omega looks and run likes new.

Bo
Review №15

Hi there just had my Omega Seamaster serviced by Erenest it came back looking amazing with all the pieces of the watch which had been replaced, great job would use him again no problem thank you.

Ma
Review №16

I just had my Omega speedmaster professional serviced by Ernest. The work carried out was very thorough to the point that my watch looks as good as the day I purchased it. I would definitely recommend Ernest to anyone who wants to look after their prized watches.

St
Review №17

Ernest has worked magic on my Breitling, a truly 1st class job, even better than I expected! My 13 year old watch looks like new and is keeping really accurate time now too. The watch was quite badly worn in places - I have no idea how he has managed to get it looking so good! I can highly recommend Ernest at Swiss Watch Workshop - plus he has excellent communications and kept me up to date on progress regularly. Top class!!!!!UPDATE - I have just conducted a three day test of my watchs accuracy. It was losing 27 seconds A DAY before I sent it off to Ernest. In three days it has lost less than 0.25 of second! AMAZING!! He also sent me back the old parts (seals, mainspring and two winder cogs that were worn out) and a nice new Breitling protective box to store/post it in! Thank you Ernest!!!

Si
Review №18

Great service have had several watches repaired/serviced and have been more than happy.

Pe
Review №19

I had done plenty of research prior to taking my wifes Rolex to Ernest at Swiss Watch Workshop.The first thing that you are aware of is how much genuine interest and knowledge Ernest has.Everything is explained and there is no sense of being rushed or any pressure to commit.Apart from his obvious knowledge of all things watches he has a great personality and even showed me around the workshop when I visited.He repaired my wifes Rolex Datejust stating a wait of between 4-5 weeks.It was completed at 4 weeks and is back to perfect working order.Not only are the necessary repairs carried out it is cleaned and polished to a very high standard.We were so impressed I took my Rolex Milgauss for a long overdue service and it is back on my wrist today looking as good as new.I cannot recommend the service here enough....keep away from the High street Jewellers.

Jo
Review №20

I had a Tag Heuer Aquaracer diamond watch serviced by Ernest also a new battery fitted.. I have just received it back, it looks stunning, all scratches have gone, it looks just like new. I would certainly recommend Ernest highly, he is extremely pleasant to talk to, responds quickly to emails and is highly qualified.His prices are very good compared to the big High Street shops where you dont get that personal service. I will not be going anywhere else when my watch needs attention again. Thank you Ernest ,sending best wishes, Liz.

An
Review №21

I was given a TAG Heuer watch for my 30th birthday over 25 years ago. I had it serviced fairly regularly until around 10 years ago when the screw in crown failed and I was quoted a ridiculous amount for the repair by another Exeter based watch shop. Having recently used the Swiss Watch Workshop to service a friends Omega Seamaster I was very impressed by Ernest’s customer service, pricing and encyclopaedic knowledge of watches. Therefore asked him to quote me for servicing and repairing my TAG. The cost was very reasonable and the watch was returned to me in immaculate condition within 10 days along with a bag of cogs, springs and seals that had been replaced. The 25 year old watch is now back on my wrist where it belongs! Ernest is a incredible guy and I would throughly recommend him to anyone.

Ru
Review №22

Very good service. Highly skilled and very professional. I will definitely use again for watch servicing.

da
Review №23

Went there to get a battery fitted in my Omega seamaster. Once opened up he saw my battery had leaked . So he said he would try and clean it up to try and save me a big bill . Left watch with him for 30mins and went back . Was very impressed with the service he managed to sort it for me at a very good price will definitely use again .

CH
Review №24

I have recently had my Omega Seamaster Proffesional serviced by Ernest at Swiss Watch Workshop.He was courteous, professional and extremely knowledgable when we met at his workshop in Exeter.His invoice was received within a couple of days stating what work needed to be done, out with the service, and included costs of individual parts to be replaced .His timescale was spot on the 6 weeks estimate( even during the period of COVID lockdown) and my watch was despatched to me by registered post the following day after payment .I can thoroughly recommend him for any servicing and repair requirements, foe Omega products.

St
Review №25

Ernest at Swiss Watch Workshop was very helpful and knowledgeable .he has attended to my watches as requested and they are now running as they should be. He found a couple of problems from previous services and called me up to discuss my options. His prices are reasonable for the amount of experience and attention to detail you get.I can not fault Ernest and will be driving up to Exeter in the new year with another watch, you can post them to him, but its so nice to talk face to face with him, he takes the time to talk about watches if you wish.As for the one star review left by a certain person who also recently did the same for a taxi company with no explanation at all, I would ignore the comment as the person declined Ernests offer to explain, and probably does not even own a watch.Kind regardsSteve

Ge
Review №26

My Seamaster came back looking amazing. Work was done in a very reasonable amount of time. Also my watch is now keeping absolutely amazing time compared to before the service which is just great.Will definitely be coming back here for future services.

Pa
Review №27

Repaired and serviced my Tiffany watch expertly and at a reasonable price, ahead of schedule and threw in a free watch strap too. Can highly recomnend.

Ro
Review №28

A routine battery change on an Omega multi-function carried out in a very professional manner. This was the quickest turnaround I have had for this service and the cost was very competitive. I had full confidence in the outcome from the outset, not something I have been able to say with the service offered by some high street dealers. I would use them again without hesitation.

Da
Review №29

Had my omega speedmaster reduced serviced by ernest did a fantastic job.20 year old watch looks brand new would highly recommend thanks.

Si
Review №30

Excellent service always from Ernest

Al
Review №31

My Husband Michael brought his Brietling Colt into Ernests workshop for a much needed full overhaul. He said that Ernest was the ultimate combination of craftsman meets watch enthusiast. When he got his watch back the quality of the workmanship and the obvious pride Ernest had put into this job shone through as the watch came back looking like new.It was really good for him to have been able to talk this work through with Ernest rather than simply having to leave the watch in the hands of a multiple jeweller who would have simply passed the watch on to a Company repair shop. His office is not the easiest to find but the effort is well worthwhile.

Ne
Review №32

Had my Omega Planet Ocean in for a full service, my 10 year old watch now looks brand new and is now keeping excellent time. Loved that I could pop into his work shop in Exeter have a chat and see the quality of his work. My watch has received a first class Omega recommended service by a fully accredited watch repairer. It is the nature of the beast with these high end watches that at sometime its going to need a service, the cost to me was prohibitive and my watch had been living in my bedside table for over a year. Ernest has brought it back to life at a price I could live with and I would have no hesitation in recommending his work shop.

pa
Review №33

Fantastic service by Ernest. Watch was returned quickly and like new. Definitely recommend.

Ga
Review №34

Very impressed with the knowledge and experience with Swiss Watch Workshop. I had a missing cap and damaged pusher on my Omega Speedmaster. The watch was repaired within 10 days. Nice to see my watch was in safe hands. Ernest your a true gentleman with an amazing Swiss watch knowledge. Thanks Garry

Da
Review №35

I was recommended Ernest and I am so glad I used his services. I had two watches serviced by Ernest, an Omega seamaster and a Deep Blue 1000m dive watch. Both watches were returned to full working order and both look like new. A very professional service by an expert at a very good price. I will be using Ernest again without doubt.

Ra
Review №36

Delighted to find a Rolex Specialist local to us in Exeter...We trusted our Rolex watches to Ernest...Best move we have made, we are now well satisfied customers that were apprehensive...When our watches came back like brand new all serviced and refurbished we cant praise enough...Thank you 2 very happy customers.

Pa
Review №37

Hi, i recently used the workshop to repair my Tudor prince oysterdate, and the work was done on time, and at the quoted cost. The watch was also polished and came back looking like new! Recommended!!

Ed
Review №38

Very helpful on the phone, available to do a fix up job in short notice, easy to find and I was in and out before I could tell them what was wrong with my watch. What more could you want?!

st
Review №39

I have a fairly high end Rolex almost 20 years old and still working but a bit worn out. Couldn’t believe how much Rolex wanted to charge me to fix it, more than the price of a small car!Ernest totally restored it for a very reasonable price, still a lot of money but great value in comparison!Service great and the watch looks amazing it is now like brand new and keeping very good time!Would not go direct to Rolex again as long as Ernest is in business.Stewart

V4
Review №40

Omega Planet ocean Service/repair hands not aligning issue,Ernest was contacted to see if he could service My Omega PO 8500 Movement after an issue appeared where the Minute and hour hands had lost alignment on the Hour, I dropped the watch to Ernest for an Estimate, once given he was asked to complete the Work, I collected the watch today and it is not only fixed ( a double cog with a spring was replaced along with all seals) The watch looks like Brand New, and I have a 12month guarantee all for a good price. Many thanks Ernest for the care and attention taken with My watch. I recommend Swiss watch shop to anyone needing high quality care and attention with their time pieces.

St
Review №41

Broke my watch strap on a weekend away. Replaced both spring bars for a fiver. Champion!

Ni
Review №42

Have used Ernest for both repairs and servicing and delighted with the results each time. My watches are not high end but I always feel like the level of attention they receive is just the same as for his more expensive customers. The prices are very reasonable for the level of specialist skills and communication is fantastic, plus Ernest is always happy to chat about watches! Highly recommended.

Ia
Review №43

Omega Dynamic Repair. Received a prompt quote, work was carried out promptly and professionally.Communication from Ernest was excellent and I would be pleased to recommend this company to anyone seeking top quality workmanship.

Em
Review №44

My beloved Omega Speedmaster broke down some years ago and after disappointing service from Omega/Swatch UK, I was reluctant to send it back to them. I found Swiss Watch Workshop online and the service is fantastic. Having examined the watch, Ernest will give you a free estimate of the likely cost within a day or two. He is Omega certified and can undercut them significantly and still guarantees the work. My 20 year old Omega looks fantastic and is reliably gaining 3 seconds a week, which completely smashes the specification. I have absolutely no qualms in recommending this company. Thanks again, Mike

St
Review №45

Went to see Ernest today to have a small amount of work done on two watches. He was most obliging, very cheerful & carried out the work whilst I waited. He is a well qualified man in his field.The charge was very reasonable & I would have no hesitation in recommending him for this kind of work.

Jo
Review №46

I had my Omega Seamaster Planet Ocean serviced and a replacement crown wheel and tube fitted .On collection, the watch looked like new. The quality of work was first rate and obviously carried out by someone who takes pride in their work.A professional and pleasant man to deal with and I would have no hesitation in recommending the Swiss Watch Workshop to anyone who values their watch.

Ri
Review №47

Precious personalised Aerospace repaired to the highest standard. Needed new movement, seals, clasp etc, etc. Full service plus pressure test, all at a very competitive price. Prompt, polite and professional. If I could give 6 stars, I would! Thank you, Ernest.

Se
Review №48

I had my Omega Seamaster chronograph serviced by Ernest and I am delighted with the results It looks and works like new with a one year warrant on the service. Highly professional and very personable. I will certainly use you again. Many thanks Ernest

Ri
Review №49

Fantastic professional service. Ernest serviced my omega seamster after it stopped working. Good communication on progress of service. The watch came back looking as good as new, the watch and bracket looking beautifully polished. The watch has kept accurate time too. He also returned the old replaced parts. I would throughly recommend.

Ge
Review №50

Very happy with the work to my Omega Seamaster. Ernest was very helpful, the price was fair and tho work was undertaken promptly. I even then used him for replacement batteries for 2 Tags. Highly recommend.

Da
Review №51

I was referred to Ernest after being quoted more than I expected by Tag. From the beginning I had a feeling that Ernest would look after me and provide the required level of expertise. Very pleased with the outcome and I would not hesitate to recommend.

Ro
Review №52

Very pleased with first class service offered by Ernest. Convincing evidence of erratic timekeeping by diagnostic equipment and photographs of damaged movement shown before servicing began. My Omega Seamaster 300M returned within two weeks running to Omegas specification for this model. Highly recommended.

Da
Review №53

Dropped two watches in one Omega seamaster planet ocean and a Alpina. The Omege is 14 yrs old but you wouldn’t think so now it looks new! I am very impressed. First class service from somebody who is clearly a expert in his field. Really glad I found this company on the Omega website.

Ma
Review №54

Highly knowledgeable and enthusiastic - very happy with the service on my vintage Omega watch. Will definitely use again.

Ja
Review №55

A first class service for a vintage Omega and more a more modern Omega. I have already recommended The Swiss Watch Workshop on and my referral was also very pleased with the experience. Thank you.

To
Review №56

Ernest did an excellent job repairing my wifes watch. Through, friendly service.

Ni
Review №57

Very knowlegeable, professional,excellent results and very prompt service. Have used for 3 watch services

Ol
Review №58

Very pleased with the service Ernest provided! Very friendly and helpful.I will certainly use him again in the near future. Thanks, Ollie

Jo
Review №59

Extremely pleased with service, clean and repair of Omega Seamaster. First class communications and service. Highly recommended.

Ni
Review №60

Fantastic reliable quality job completed. I had my Omega seamaster fitted with new battery, new seals and regased. Was recommended by Roco from Watchworks Bristol.

Gl
Review №61

Great comms., with photos and updates on repair (new module, full service due broken crystal in working parts) to my Breitling Aerospace. Back on my wrist 3 weeks later.Highly recommended

An
Review №62

Superb service - would highly recommend. Many thanks

Mi
Review №63

Great service and professionalism. I would have no hesitation in recommending.

Ro
Review №64

I live in Budleigh Salterton and wear an Omega Seamaster which needed a service. I looked high and low but was not happy with off hand quotes I got from various jewellers or some obscure repairers who I was unable to meet or trust before handing over my cherished watch. I stumbled across the Swisswatchworkshop.co.uk on the internet which I found was in Exeter which is only about 30 minutes away. His qualifications were impressive and he seemed to have good experience. I called and spoke to Ernestas Varnagiris who owns the company and he is originally from Lithuania. I arranged to meet him at his workshop to discuss the watch and what he thought might need doing and also to see his setup and get to know him a little better. His workshop is in the top floor in a period office block in Southernhay a rather nice part of the City. The office and workshop is spotless and really well set up and equipped and it was obvious he knew his subject very well and I was very confident and happy my watch was in safe hands. Within 24 hrs Ernestas called me and told me everything that was wrong with the watch and confirmed a price which included a new mainspring and new reversing wheel (not that I really knew what that was!) I gave him the go ahead and he estimated it would be ready in 14 days. 9 days later he called to say the watch was ready to collect which I did the same day. The watch is like new and had been meticulously re-polished and he explained in detail what he had done. He also gave me a small bag of the old parts which he had replaced. I was really pleased with the speed and quality of his service. The charge was a pleasant surprise compared with prices indicated by others. I would not hesitate in recommending him to anyone who needs a good watch repairer. So if you have a watch and you are looking for a quality repair or service for a sensible price, by a top craftsman this is the chap to contact. Dont tell too many people though, I dont want him to get so busy he cant fit me in the next time I want to use him....!Edit

Li
Review №65

Fantastic, half the price of the jewellers but a great job, will be back!

pe
Review №66

Emailed this watch repairer to see if he could replace the winder on my Tissot and he did not even have the courtesy to reply. Not impressed at all.P.Pringle.

Ma
Review №67

In Exeter he is Best!

Di
Review №68

Professional place.

Da
Review №69

Unhelpful and rude service.

Ma
Review №70

Excellent service

Le
Review №71

Excellent

Information
18 Photos
71 Comments
4.8 Rating
  • Address:6, 7 Southernhay W, Exeter EX1 1JG, United Kingdom
  • Site:http://swisswatchworkshop.co.uk/
  • Phone:+44 1392 423990
Categories
  • Watch repair service
Working hours
  • Monday:11AM–5:30PM
  • Tuesday:11AM–5:30PM
  • Wednesday:11AM–4PM
  • Thursday:Closed
  • Friday:11AM–5:30PM
  • Saturday:11AM–5:30PM
  • Sunday:11AM–5:30PM
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