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Kenworth of Evansville Palmer Trucks
8516 Baumgart Rd, Evansville, IN 47711, United States
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Comments
Dr
Review №1

Wonderful service.Fixed the idle on the fly!But the greatest thing is that the RESTROOM is SPOTLESS!!! The cleanest Ive ever seen out here on the road.Thanks fells!

Da
Review №2

Came in with a bad air leak from a sleeper suspension bag,and Walt in service got me in and out in an hour and a half! Big thanks to these guys for the quick service! Highly recommended!!

Ch
Review №3

Brought my truck in for them to fix. They told me 11 hours for the jobEnded up taking them 28 days to complete. Dont go here. Unless you plan on getting the run around and waiting for a month...

Is
Review №4

Place is nice and clean. Waiting room was comfortable and relaxing. Will definitely be back for service.

Wa
Review №5

Great place to get you truck worked on. They got me in and out in less then 24hrs. Extremely nice people and professional. If Im in the area I will definitely stop again if need repairs done.

Tr
Review №6

Always will be apart of the family services are top notch and professional

Ke
Review №7

These guys are Awesome!!! They will bend over to assist you to find the parts you need... thankyou to the staff at Palmers Kenworth!!!

Bu
Review №8

Great place with great service. Had us in and out within a few hours and didn’t even hit the check book too hard. Would certainly use them again!

Ro
Review №9

They where amazing. Took my truck in and got me taken care of in same day and I was able to hang out in the driver lounge with my 2 Fer babys

Wa
Review №10

The guys here are badass. They fixed my a/c issue real fast. No 50 million questions asked like other dealerships. Definitely will be back if something else needs done. They take their time and make sure not only is the problem fixed but go over everything to make sure everything is working correctly. Im actually so pleased with the work Im writing this review in the truckers lounge.

Ad
Review №11

Staff was professional drivers lounge was very clean service was good

Ha
Review №12

Fast and good work!

Ma
Review №13

Truck has been there almost 3 weeks....Still dont have an answer....may be this or that.lets throw parts at it. 1st class Clown Show ....is the reason it took 19 days to fix a 1 hour repair because I had another truck??? Most drivers like to drive a truck they are familiar with .....

Of
Review №14

Great knowledgeable parts counter. Commercial pricing is reasonable. All around good experience!

Jo
Review №15

Fantastic place. Pulled up had me in in minutes and had me fixed and rolling in less than an hour!

ad
Review №16

Horrible experience went in to change a bionary switch for a AC they are theifs, they took $700 for 30 minutes of work !! Id recommend to stay away from this place ! Cold hearted people will steal your money.

Da
Review №17

Got me right into the shop. Nice folks

Iv
Review №18

Parts guys right on top of tings an delivery is great as well

Fa
Review №19

Great place to repair your truck

Ma
Review №20

Always fast and friendly service. The guys here have never let me down on getting my truck fixed and back to me in a quick way. I’d definitely recommend them to anyone who’s in the Evansville area and needs to get they’re truck worked on or maybe get parts. Great work guy’s.

Ch
Review №21

They where great. Service manger top shelf guy. Definitely and highly recommended.

Ja
Review №22

Very good people 👍

De
Review №23

Top notch service

Da
Review №24

Had the pleasure of visiting this location 7/30/20 and I had Ed and Opie and they did a fantastic job fixing my A/C and I appreciate them very much..Great Job!!!

Di
Review №25

Dog running around in a work environment

Be
Review №26

Palmer Truck Service provided the best service for our Kenworth Cabover truck. Had the truck towed in right before closing around 10:50pm and the guys at the shop were helpful in finding us a near by hotel with transportation. Guys worked hard on getting parts in a timely fashion and had us back on the road in no time. Thank you Palmer trucks and if you are having problems with trucks, THIS IS THE PLACE TO HAVE IT SERVICED.

Br
Review №27

These guys are the most professional, kind and caring people to have had the pleasure of doing business with. Had issues with truck, unrelated to what it was brought in for. They did not waste anytime getting busy. I would recommend Kenworth, Evansville, INPalmer Trucks. Ill be back!!

Je
Review №28

Been here 3 times. Quick to get me in the shop. Quick troubleshooting my issue. They are fixing the issue right now as I type. Terry in the service department did great with communication,warranty company, & getting them started on my truck. Ill be back.

We
Review №29

Im having a coolant issue Ed the service guy was nice the are working my trucking right now quick friendly service! Recommend to anyone!! Thanks guys

Mr
Review №30

10-22-2019Nice quiet place, can practically get you in the same day or the next day most definitely.Used to charge $100/h but now charge $118per hour. Palmer Kenworth is always cheaper than MHC Kenworth, especially for parts. They actually had that 97¢ windshield washer reservoir cap part that many other KW shops dont bother/or are too lazy to stock up. Room to park 53 out back, but lock up their gated fence when they close at night.

po
Review №31

The service was amazing they actually were able to get me and and do the job that I needed as soon as I got there the service riders and parts guy were extremely friendly Their labor rate is lower than all the rest of the kenworths that Ive been to Be more than happy to go back to them if I break down in Evansville again

La
Review №32

Very knowledgeable about the tucks they sell and service. Friendly people also.

Jo
Review №33

They got my parts in, earlier than expected. Always helpful and professional. Good amount of parts in stock.

Bi
Review №34

Great parts department. Quick response, good service, great place! I will be back for sure.

Te
Review №35

BEST service EVER at ANY truck service ever. Was brought in right away and told me immediately how long and how much it would be. They were also able to recognize other issues without being prompted. Would HIGHLY recommend this place. EVERYONE was amazing. Would definitely give more stars if possible. Owner/operator Terry Turnbaugh out of Hampstead, MD.

De
Review №36

Super appreciative of having gotten picked up at the hotel, when part was replaced, by an employee. Shes (the tractor) running nice and we are back to making that money. 5 Star for customer service.

Mi
Review №37

Wonderful crew working on our truck.Awesome office people. They bought pizza for the drivers that are waiting on their trucks. Clean and friendly. They got right on our truck issue. Thank you to these great people at Palmer Truck Shop.

Da
Review №38

Good service and sold me only the parts I needed, not the whole bracket like every where else.

De
Review №39

This place is awesome! Call ahead they have parts ready for you. Friendly and very helpful mechanics and parts people. Love going here!

Ho
Review №40

Came to get a windshield replacement. They were quick to get me in the shop and had the problem fixed and me on the road in under 4 hours. My only complaint isnt something they can control and that is the lack of cell reception in the drivers lounge. Gary in the Service office is the man!

Ro
Review №41

Had a couple issues washer fluid not working mud flap bracket broken stopped in and meet RUSSELL told him what I had he said give me an hour they didnt have the mud flap bracket had to go down the street to get one i was still out of there in two hours NICK was the one that did the work on my truckTHANK YOU TO BOTH OF YOUAWESOME JOB VERY PROFESSIONAL

Ro
Review №42

Came for a scheduled oil change, AC service and headlight on a leased truck. They also found a defective tire while servicing the truck.While appreciate the thoroughness of the service. The length of time it took to complete was not.

Ha
Review №43

Great staff. Treat you very friendly and got my truck done fast. This dealer will get all my business when I am close to them and will be doing all my oil changes.

Do
Review №44

They were great fixing our problem. Only complaint was our truck was sitting ready to go before noon we were waiting for over 2 hrs. Was told service manager was at lunch thats fine everyone needs to eat but he was back an hr and a half before we saw him and we were the ones to actually go looking for answers

Ti
Review №45

Excellent service in and out quickly. James and Terry do awesome job.

Li
Review №46

Derrick H. is the man!

Ch
Review №47

Very helpful, polite, and knowledgeable staff and mechanics. Would recommend to anyone needing work on!!

Ch
Review №48

I was broke down on the side of the toad and I watched a man slow down by me and then did a u-turn and asked me if I needed any help! I would highly recommend this company

Ch
Review №49

Quick and great service. Parts department very knowledgeable.

Ke
Review №50

Awesome place and great service dept

Hu
Review №51

Bad service Maltreatment

Br
Review №52

Friendly environment quick to get my truck in and get diagnosis and the quote to my company for repairs needed

Ji
Review №53

Nice guys always try and get me in and out in a timely manner

Ma
Review №54

Parts rep. very helpful n getting my part and looking up prices on things I was interested in.

Jo
Review №55

Excellent services I will bring my truck back to them. Its hard to find a place that does what they say they are going to do and not make up extra charges

Ge
Review №56

I have been in 4 KW shops this year, K.W ofPalmer Trucks of Evansville, In. Seems to be The BEST

To
Review №57

If you gotta break down this place is one of the best to get it fixed. Professional and friendly is what I found here. If l lived closer they would be my choice for regular service

Pe
Review №58

Fast and efficient. Really nice people.

Da
Review №59

I had an issue where I lost all power to my accessories. Though it was a small issue and a quick fix, these guys took time out of their normal day to look at my vehicle and found the problem and fixed it. They found the hidden fuse box and the problem was solved! A HUGE shout out and thank you goes to Russell Gibson, Brian Lunceford, and Tyler (???) didnt give your his last name. You guys are awesome and so is Palmer Trucks (Kenworth of Evansville)

An
Review №60

Got there late at night the guys on duty were friendly and helpful

Br
Review №61

Very helpful and friendly. Got me in and out quickly

Jo
Review №62

Absolutely atrocious. Will NEVER take my truck here again. Had my truck 4 days and didnt touch it until the 4th day. Others have had the same issue. Take it to the Freightliner dealer on Rusher Creek Rd.

Ve
Review №63

Beautiful ladies. Good work.

Ch
Review №64

Got me right in and got me fixed and half the time that they told me it would take good job

Sc
Review №65

Had an issue with a bent steering bar. They had me in shop and completely fixed in under 1.5 hours

an
Review №66

Very nice people and fast and accurate work

Ke
Review №67

I will never deal with this Kenworth ever again! They drag their feet & take forever to fix a minor water leak & to change a filter, 4 long hours & a waste of time & money stay away!

Ke
Review №68

Very pleasant friendly people

Co
Review №69

They are always helpful & easy to deal with .

Za
Review №70

Amazing place to buy and work with Kenworths

Br
Review №71

Good service, good environment.

Ca
Review №72

Nice clean shop clean restrooms an driver Lounge

St
Review №73

Very nice staff nice and clean shop

An
Review №74

I called 1 week ahead to get work done. When I got here, I was told that I was not on the schedule. They said no problem, well get you in. The big problem was that they didnt have the part that I told them needed to be replaced. They had a week to get the part, but they didnt. Calling ahead to make an appointment is basically a waste of time.

Pa
Review №75

Good people, good service

Ma
Review №76

Awesome people, service and shop.

Je
Review №77

Very helpful and professional.

Le
Review №78

It was great.

Wi
Review №79

Awesome people great service

Ch
Review №80

Great dealer parts and service

Mi
Review №81

Great service and parts

Ne
Review №82

Great dealership!!!

Tr
Review №83

Fast service

Ri
Review №84

Great people !!!!Excellent service !!!

De
Review №85

Delivery

Information
20 Photos
85 Comments
4.6 Rating
  • Address:8516 Baumgart Rd, Evansville, IN 47711, United States
  • Site:http://www.palmertrucks.com/map-and-directions-of--location_ken_evansville
  • Phone:+1 812-867-7411
Categories
  • Diesel engine repair service
  • Truck dealer
  • Truck parts supplier
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:7am–11pm
  • Tuesday:7am–3pm
  • Wednesday:Closed
  • Thursday:7am–11pm
  • Friday:7am–11pm
  • Saturday:7am–11pm
  • Sunday:7am–11pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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