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The Pool Supply Store
2441 E Valley Pkwy, Escondido, CA 92027, United States
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Ro
Review №1

I dont write reviews, but Cody the owner and Vince just saved me a bundle of cash. I had an over current fault on my motor and my normal pool guy said he would have to replace the pump for $1900! Thats because of a lack of parts due to COVID. I have seen pumps apart from my days in the Navy and decided to take the pump apart. I called around and everyone wanted to sell me a new pump, but some didnt even have a pump and my grandkids were coming! I called Cody (the owner) and he wasnt even interested in selling me a pump. He looked at pictures I sent and suggested that I try to piece together my pump with some old motors he had ready for the trash. When I went to pick one up to try and salvage my old motor, Vince helped me for quite some time explaining what some options were and how to go about repairing my own pump. After buying about $200 in parts and great advice, I was able to get my pump back up and running! These guys were great and it saved me big time. If you have even a little mechanical/electrical skills try them. You will be amazed!

Ma
Review №2

We switched to The Pool Supply Store a few months back and are totally satisfied with their services. The attention to detail of their work is top notch and the weekly status emails were something I didnt think Id appreciate as much as I do. I really dig that they hook up an attachment with rollers to the vacuum tube and clean up all the bottom debris. It totally gives our pool a brand new and clean look. Finally, I greatly appreciate how well they communicate. I highly recommend them.

Na
Review №3

Cody and his team have been fabulous! Any issues that come up, they have been communicated and dealt with swiftly. Any changes to the schedule are also communicated so there is no guessing. The weekly reports give me confidence that my pool is cared for well. They have been the best pool service company I have had these 20+ years of living in Escondido. Thank you Cody and team!!!

As
Review №4

Great team; so nice to have people to rely on for all things pool-related: maintenance, repairs and improvements, theyve done a great job on all of it.

Br
Review №5

I cannot recommend these guys enough. They saved my pool a couple years back, and they have bent over backwards at every turn to take care of me and my 50 year old swimmin hole ever since. I have never interacted with a more caring, honest, resourceful, and capable company ever. If you are looking for a fair, honest and effective pool service. Do yourself a favor and look no further.

ka
Review №6

Travis has been cleaning my pool most recently and I am extremely happy at how clean he gets it! It looks great and the cost is reasonable to keep my pool maintained! I recommend MurrElls Pool cleaning that is affiliated with The Pool Supply Store!

Ke
Review №7

The residential pool service is easily the best that I been able to find in this area. The guys are honest, reliable and take great pride in the service that they provide! We are very happy customers!

Ka
Review №8

This company is great... they take care of everything so you dont have to think about it. If you need anything they are on it immediately. I highly recommend them!!

De
Review №9

Professional, reliable, detailed, and through service. I am glad I found a great pool service.

Ma
Review №10

Cody was very helpful in solving our pool problem. He was quick to fix, fair and very knowledgeable. Happy to have worked with him to fix our pool problem!

Da
Review №11

Cody and his team are a great group of pool maintenance consultants and suppliers. I needed honest professionals to educate me on pool maintenance and these guys were excellent, saving us a lot of money that would have been wasted on a pool service company that was not straightforward with us about a number of things and did not want us to manage our own pool!

St
Review №12

Best pool store in the city! Bright clean and spacious, with friendly, knowledgeable and attentive staff. The advice they give is top notch, and best of all they dont every try to sell me something I dont need for my pool. Honest integrity keeps me coming back. Thanks for a great experience every time I visit!

Mi
Review №13

Im very hard to impress. I bought a house with a pool (my 1st pool) 2 months ago. Nothing but problems. We kept the previous homeowners pool service company. While i hear they are a good reputable company, i wasnt impressed. I moved on to another pool guy who did a serviceable job. No complaints. But then i met The Pool Supply Store. These guys blew me away with their knowledge and knowhow. I will forever be a customer of theirs. They went way above and beyond the call of duty. Within a few hours they repaired everything that was faulty with my pool system and had it as good as new. I 100 percent recommend these guys.

Ma
Review №14

Every Monday Morning like clock work Travis arrives to take care of our Pool.We we’re told the only thing we’d do to our Pool from the day they were hired is to “enjoy your Pool, we’ll do the rest”.Happy to say, that’s just what we’re doing and without any surprise bills!We could not be happier!

Na
Review №15

Super knowledgeable, courteous and dependable! They are the best of all the rest!

Su
Review №16

We are so pleased with the care of our pool. I could not be happier or recommend more highly!

Er
Review №17

These guys are amazing! I had to find an impeller for my pool pump and they had it in stock! While installing it, I had a lot of questions. They were available and so helpful. I was able to instal it without issue, thanks to their help! Thank you!!

An
Review №18

This review is for their weekly pool maintenance at my home. Cody and his crew have been cleaning my pool for 4 years and Im very happy with his teams services. If I have questions, I can text Cody and hes very responsive, usually answering in under 12 hours. Ive also had them do extra jobs like replace my pool pump. Overall, very satisfied with MurrElls Services and highly recommend them!

Be
Review №19

My pool has never looked better. These guys go above and beyond.

As
Review №20

Dependable and competent. I no longer have to worry about the pool since Murrells Pool Service does all the work!

Va
Review №21

Very responsive, friendly and complete service team

Ch
Review №22

Knowledgeable and friendly staff that took the time to answer my questions.

Am
Review №23

Super friendly and accommodating :) So exited to have our pool operating again!

Br
Review №24

These guys are affordable and provide customer service that is top notch. I went through several companies before I came across these guys and am extremely happy with the choice I made.

Br
Review №25

These guys are experts! Theyve been incredibly helpful with any need or question we have and I cant recommend enough.

Information
46 Photos
25 Comments
5 Rating
  • Address:2441 E Valley Pkwy, Escondido, CA 92027, United States
  • Site:https://thepoolsupplystores.com/
  • Phone:+1 760-682-8224
Categories
  • Swimming pool supply store
  • Pool cleaning service
  • Swimming pool repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
From the business
  • Identifies as veteran-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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