I was having anxiety about getting my taxes done but Donna Pierce was so patient and kind. She really eased my mind and getting my taxes done turned out to be a fun experience. I was in and out in 30 minutes. I will definitely return again next year.

Donna was amazing. She explained everything she was doing and was very thrall before she submitted the taxes. Was more then helpful. She made sure that if we had any questions after we left that there was a number we could call to get the answers. I will definitely be making a appointment for next year for her. She made us very easy and answers any and all questions.

Donna was great. Super helpful, it was the first time we were having our taxes professionally done and didnt fully know what to expect, or what I needed to have. She walked me through the process and called when she needed more info as well as being patient when were went to sign and were trying to look up some info on our phones. Definitely would recommend.

Donna was amazing! I had tried to do my taxes myself and thought I was going to owe, so I was dreading doing my taxes. I went in to see Donna and she figured out in like 3 minutes that i in fact did not owe and that i was getting money back! Not only did she help me tremendously w my taxes, we also had some good conversation as well. Im definitely going to be referring people to her for their tax needs. Shes really good!

I want to thank Donna P for helping me. I really appreciate it. I have been going to a Jackson Hewitt for the past 3 years and it has been my best option cause they make sure the can get the most back for you every time. Thanks again

I’ve been going to this location for a little over 5 years. First time I went is when I met Donna. I just absolutely love her!! She explains everything like it should be. She answers all questions with no hesitation. She is beyond a wonderful tax preparer! I will forever go see her for however long she continues to be there! Thank you so much Donna! You’re freaking awesome! 😊

Jackson Hewitt is a great place to get your taxes done professional and they guarantee best refund. They will be there if the IRS comes a calling. Donna the manager is the best friendly professional.

Donna has been doing our taxes for a few years now. We just moved over a hr away and I will make this drive every year to come see Donna. She is very good at her job. Thank you and aee you next year.

I have been going here for several years now and my tax pro is Donna. I trust her 100% to do my taxes as she is very informative, professional and attentive. Donna always puts her customers first and takes the time out to get to know them and remain knowledgeable of there needs.

Donna Pierce was our tax advisor and she was great! Helped us understand everything and made sure we got our max refund. I highly recommend her and just this location.

Go to Jackson Hewitt... Donna Pierce is awesome at doing taxes. She goes above & beyond to do them right an to get u everything back that she can. Not only that she cares for u as a person not just about doing ur taxes. We Love her!

We worked with Donna Pierce. She was a rockstar. She was well-versed in filing our return and was very personable. She had solid answers to all our questions and we are definitely referring out friends and family to her.We will be back next year.

Donna is the best! She’s knows how to do her job and she has an awesome personality.

Donna is very knowledgeable on taxes but is not a stuffed shirt. She is very personable and seems to love what she is doing and loves people too.

Donna was pleasant and very through at completing our tax return. Cost of service is a little high, but we felt the time she spent on our return was well worth the cost.

I would recommend Jackson Hewitt to all family and friends. This is my 5th year filing with them and I have filed with Donna Pierce every time, she is absolutely amazing at what she does and definitely makes you feel valued. I will be returning again next year

I had Donna help me out with my first time doing taxes and I plan on coming back next year. She is very professional, easy to talk to and over all just wonderful at what she does.

Donna is, by far, the best out there. She is thorough, attentive and extremely personable! We have used her for the past couple of years and wouldnt go anywhere else.

Donna was so great at the Erlanger office. I didnt have an appointment and she was so nice and willing to squeeze me in and was so polite and efficient. Definitely recommend this office.

Donna Pierce was the best tax preparer I have had for many years. Very professional!! If you want to save millions see Donna!

Ask for Donna P she’s great and she worked a miracle for us well in our eyes she did

Donna is very friendly. She is very knowledgeable. Is willing and explain all questions we have. She makes for a great experience and file with ease.

Ms Donna Pierce was very beautiful, professional, safe,clean & fast with a great attitude.I will return next year!

Ms Donna Pierce was very helpful and got us more money than we thought we was getting

Donna is by far the nicest person we have met at your office. I will recommend her to eberyone

Dana was very nice, and very fast! I definitely recommend using her !

Very quick and efficient. I was in and out in 20 minutes and I was satisfied with the service I received.

My tax preparer was dona and she is literally amazing hands down the best helped me with my $600 stimulus that I thought that I was not going to get but some how she made it happen so big shout out to dona shes the true mvp 💪🏽💯

Very welcomed, polite, explained everything, and not waiting long .I truly return every year.

Donna is the best shes the reason i come here she makes feel at home

Donald Pierce is the person who does my taxes every year shes extremely helpful and she make sure she answers any questions you have without any judgment shows genuinely just an amazing person in general Ive been going to Jackson Hewitt for years and will continue to go as long as she is there

Donna does taxes for my family (Monroe) every year and she is great.

I drive from Ohio just to see Donna Pierce at this location. She is truly amazing.

This my 3rd Tax Season that i come here for Tax Services and it was awesome, all questions that i ask regarding Tax , dingding done answered in seconds , especially if your Tax Preparer is Ms. or Mrs. Donna Pierce, youll be in and outta there in no time, she on point, she know her game. I will certainly come back again on the next Tax Season and also recommend Ms or Mrs. Donna Pierce and JHewitt Services to friends.

Awesome service, very quick and informative to all of my questions! Best tax preparer hands down!

Very good service. Quick

I normally do my taxes myself but for some reason this year I was having a terrible time. Donna was beyond helpful and was able to get me in last minute. She is absolutely amazing! I will definitely be back year after year. Thanks Donna!

Donna really makes everyone feel safe and secure with their information. She really does the best job.

Donna is awesome always great conversation

Donna Pierce is the most professional and easy going person to work with! I didnt know what to expect when I walked into my appointment with her; however, I was blown away by how simple she made this process go. I always had a headache every year when I filed my taxes, but Donna eliminated that and I had my taxes done within 15 minutes! Highly recommend anyone who is looking to get their taxes filed with no hassle.

Donna is amazing! Jackson Hewitt is the plug for tax pros.

This was our first time at this location and they were very nice and helpful.

Donna is great and so friendly! Im gonna be a repeat customer for sure... Thabks Donna for all your help...

Great service, professional and courteous. Definitely recommend 👌

I couldnt be happier with the treatment I get with Donna Pierce. She always has a smile on her face and her personality shines through. She makes us feel right at home. I will never go anywhere else. She is definitely an asset to Jackson Hewitt. As I said I will never go anywhere else as long as Donna is there. I love how she talks to me and explains things to me on my level. In short we LOVE Donna!!

Donna at the Erlanger location is a wonderful tax prep for Jackson Hewitt she gets you in and out. I’ve been doing business for a long while now she and I would agree and pretty sure a lot of others would agree that she deserves a bonus, extra time off. Every time I come into do my taxes with her she is the only one in the office making sure she gets everyone waiting finished as fast as possible. I see she loves her job and being able to make her costumers feel comfortable. A VERY AWESOME WOMAN! That I’ve had the pleasure of meeting.

Donna was incredibly helpful and she is beyond amazing

There is nothing i dont like about this buisness

We have gone to Donna for several years now. She always puts our minds at ease about getting our taxes done! She is very caring and treats us like family instead of just another customer! We love Donna and actually look forward to seeing her every year! Thank you Donna for all you have done for us!

Donna handled issues filing my taxes that other locations couldn’t, definitely recommended.

I love them. Being going here for the past 3yrs. Donna Pierce do my taxes and she great. Very friendly love her customer service skill and she explains everything to your understanding ❤❤

Donna was the best tax preparer we’ve ever had hands down. She was very patient, knowledgeable and helpful in maximizing our return. I would strongly recommend going to this location and asking for Donna to get a positive tax experience.

I was in search of a tax preparer and came to the reviews of this business, location and Donna. Let me say, she is amazing! I will be coming back! Thank You !

We have used Jackson Hewitt for years now and have never had a bad experience. We always go to the Erlanger location because Donna is amazing. She is always down to earth and remembers all her customers. You couldnt find a better person for the job.

Donna Pierce is the best tax preparer that I have had the pleasure of working with. I would recommend everyone have her complete your taxes. She is knowledgeable and able to maximize your refund. I dont trust anyone else with my taxes.

We have been with Jackson Hewitt in Erlanger Ky for many years now. Honestly what keeps us going back is our tax preparer Donna Pierce! She is amazing and very helpful. She always has a smile on her face , and especially helps us understand our taxes and never rushes us along. We leave our appointment with no worries 😉

Donna was great! She took her time and really provided great customer service. I will be coming back to see her without any question. Thank you very much!

Went through smoothly.

Efficient service — convenient location - $100 gift card - knowledgeable tax preparer (detailed in explaining tax brackets) — offered tips in reference to allowance and exemptions. She left us with a sense of contentment.

Donna is by far the best tax preparer I’ve ever worked with. She knows what she is doing and made me feel comfortable filing my taxes with her! I will go back every year just because of her!

Dona from the Erlanger office is great !

Donna has come to our rescue twice She is knowledgeable, efficient, detailed, and has the work ethic to get it right . She is friendly and takes service to the highest level. She is our go to going forward. Highly recommend her!

Scheduled a meeting at 3pm on the 23 of March. Getting reminder texts and everything. I get there and door says “Sorry we’re closed”. No warning or anything. Super unprofessional.

Donna is very efficient and helpful with all questions. Very pleasant personality and quick to smile.

My husband and I have been coming to this location for years. We have always used the same preparer Donna. She is always friendly and makes us feel comfortable. And she gets are taxes done in a timely manner.

Mrs. Donna is awesome! Very truthful and straightforward! This has been my 3rd year in a row seeing her! Not going to change til she’s gone!

Great service! I have been going here for several years now and tax pro Donna is very knowledgeable and devoted to her work. As well as the others in this office.

Donna was once again a pleasure to work with. She was ready for me on time and provided excellent service!! I highly recommend visiting her for your tax needs

Today was great with Jackson Hewitt! All of my tax questions was answered plus more, I received exactly what I needed. If your looking to file your taxes soon and get a refund advancement I suggest Jackson Hewitt go see Donna Pierce Today!! Tax professionals that are there to help every step of the way!!

Donna is the best! She explains everything, she is fast, nice, and always has a smile on her face! She is by far my favorite tax prep.

Donna is amazing with her customer service and explaining all the details so you can understand what is happening with your tax return. Have trusted her for years with our taxes and preparing them for us.

I go to Donna Pierce every year for my taxes and she always makes the time to sit down and go through everything. She’s great at her job and I will always go to her.

I’ve used this location for years! Donna Pierce is by far the best! I will definitely keep coming back!

Great place always treat me right fast and accurate why I have had them do my taxes last 7 years

Donna Pierce is AMAZING!!! She explains what she’s doing, why she’s doing it and so forth. You’d be a fool to not let her handle your taxes!!

Donna is amazing - send her an email @ [email protected] for an appointment! 🇺🇸

It was a fast professional service and I am very happy I went there and would definitely go back next year Donna was a very experienced professional who took care of my tax needs ty for my excellent service..

Donna Pierce was great, got all my taxes done fast. Very satisfied with the service

Donna is amazing at the Erlanger store. She knowledgeable, efficient, and dedicated to her customers. Weve been going for 10 years.

The lady who did my taxes her name Donna she was very helpful and a great person if I have any questions she told me to call her at any time

Donna P at this location is an AMAZING consultant! Shes nice and caring and makes sure you understand EVERYTHING she is saying before she lets you sign anything

Donna pierce helped get ally taxes fixed and she was so quick and was able to answer all my questions

Donna is a great person to help with your taxes. She makes sure you get all your money back that you should. Reccomend her to anyone.

Donna was great does my taxes every year for the past 4 years she is amazing.

Ive been going there for years and Donna is the best always working so hard to help and get you the best return

Great service. Took extra steps to insure I got taken care of properly an efficiently!!!!

Donna P. was absolutely wonderful, I really made her work for her money on a Saturday night, I know she laughed through it all, the pain of forgetting about this paper and that paper! You couldnt ask for a better time while getting your taxes done!

Best tax service Ive had in a few years. Good job Donna.

Donna has always been quick, detailed and thorough. Always recommend!

Donna at this location is the only person I trust to do my taxes! She is amazing!!

Donna Pierce is great and very fast at tax preparation!!!!! I highly recommend her to anyone that wants every penny they deserve!!!!!! She is the best and makes your experience great!!!!

Great service, wonderful staff, thank you donna for all your help. We will be customers for life!

Donna Pierce has been doing my taxes for the last four and she is the best. As long as she is doing taxes at this location i will never go anywhere else.

Had issues at another Jackson Hewitt tax office came in and Donna took care of me and explained to me what was going on with my taxes! One of the best experience!

Donna is a true professional. Would recommend her to anyone.

I go back every year because of Donna Pierce. She is knowledgeable, she is personable (She remembers me).

Donna Pierce, is the best! Came here last year and decided to come back again to see her.

Great people very polite definitely recommend Donna Pierce

Donna pierce is amazing very knowledgeable and fast

Called to schedule an appointment..... Was very rude... Used them last year very happy with service last year.. This year not so much... Going elsewhere now.