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Live Better Hearing Balance
4801 Dorsey Hall Dr Suite 135, Ellicott City, MD 21042, United States
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R
Review №1

Where to start. Dr. Cole was awesome in diagnosing my hearing issues. What struck me most is the time she took to explain, present options, then provide hearing aids for me to try over the course of six weeks. Outstanding Doctor and service. Thank you Dr. Cole.

To
Review №2

After procrastinating far too long, I finally made an appointment at Live Better Hearing with Dr. Cole. Best decision ever. Dr.Cole was a pleasure to work with from initial hearing exam through 3 trials of aids to a final decision. I couldnt be happier or more satisfied with the entire experience. And I am hearing things I have missed out on for years!

Th
Review №3

I have been seeing Dr. Cole for going on 3 years and she is wonderful. Her staff is courteous and always helps.

Tr
Review №4

My mother in law and I both go here. They have been especially great with her as she gets lots of wax in her ears and hearing aids and has trouble getting them properly cleaned. The doctor has a lot of patience, helps explain things in a very good way, and puts up with her sometimes unorthodox way of speaking very straightforward. Of course, she is almost 99. 😁 👂

Je
Review №5

I was seen by Dr. Cole for positional vertigo and had VNG testing performed. Dr. Cole was very professional and knowledgable about this issue. I was extremely apprehensive during some of the testing and treatment which provoked the strong dizziness episodes I had been experiencing.. She was emphatic , calm, patient and assuring during this . She firmly guided me and helped me achieve a positive outcome. A huge grateful thank you to her.

Ke
Review №6

Dr. Cole and her staff are very welcoming, friendly and professional. There was minimal wait time and the staff was efficient. Dr. Cole was easy to talk to and was very receptive to my questions and concerns.

Di
Review №7

My appointment was at 2:30 and I was seen on time. I arrived 15 minutes prior to fill out paperwork and the receptionist was so kind and offered me water in my short wait. The doctor I saw was super professional and talked me through the process for the vestibular test. She was constantly checking on me to make sure I was okay and reassuring me that I was doing great. The office was clean and well taken care of. They also had hand sanitizer, something that looked like an air purifier, and clean pens ready for anyone who arrives. Everyone wore their mask as well. Highly recommend Live Better Hearing!

Je
Review №8

I feel I am good hands at Live Better Hearing and trust Doctor Cole and appreciate immensely the service and care she gives. We have such an excellent practitioner and practice in Columbia.

Na
Review №9

The quality of service is good, but I feel that the technology for the earmold problem is still insufficient. There are cases where I disturb other people and are dissatisfied. The earmold is not perfect around the ear, and it is uncomfortable because it is beeping and dizzy. I do not want to continue using it when I am too tired.

Yo
Review №10

Dr. Cole is a wonderful person. When I first went in for my appointment Dr. Cole was very welcoming. Dr. Cole is very professional in her career. She made me and daughter very comfortable with her lovely present. Her office is very clean and calming. I explained my situation with my hearing and she was able to tell me what may have happened with my hearing changing. She was so sweet to my daughter and she also showed that she cared about my daughter’s hearing by explaining to me that she sees children and if I would like I can schedule her an appointment to be seen. Dr. Cole also explained how everything works to receiving help in getting hearing aids. I really appreciate everything she is doing to help me. If you are looking for a hearing doctor; Dr. Cole is your person to go to at Live Better Hearing in Annapolis, MD.

Jo
Review №11

Always professionaladdresses any issues promptly

Ra
Review №12

I took my mom to test for balance issues from a stroke. Dr. Cole was very attentive. She explained things in a way my mom could understand. We left feeling very satisfied and upbeat.

Le
Review №13

My experience with Dr. Cole at Live Better Hearing was outstanding. Dr. Cole is the most professional hearing specialist I have ever encountered. The pleasant environment as well as her complete commitment to transparency was very much appreciated. In my first visit with Dr. Cole I became aware of more information in regards to my hearing than I have in the last 20 years. Truthfully a five-star rating for Dr. Cole does not do her justice she should receive 50 stars.

Ri
Review №14

As a technical person, I was very impressed with the skill of Dr Cole and the sophistication of the the testing she does for her diagnosis. Great follow up support.

Vy
Review №15

Dr. Cole was excellent in her assessment of an ongoing issue and subsequent recommendations. She even retested one ear when the data didnt add up which significantly altered next steps that would be required. She also happens to be a lovely and brilliant person - very glad I was referred to her office. Thank you Dr. Cole!

Jo
Review №16

I had an excellent experience with Dr. Cole at this office. She is very professional and has state of the art equipment. I would highly recommend this office for your hearing needs.

Da
Review №17

Dr. Cole is both competent and caring. She went to great lengths to ensure my elderly father received hearing aids that were right for him - went to his assisted living facility during the pandemic. She has also been helpful in repairs to my own aids I bought through a different practice.

Te
Review №18

From the time my mother and I entered the door for her audiology appointment with Dr. Cole, we were met with professionalism, excellent customer service, and timely care. Dr. Cole explained the process of the insurance coverage, test and results, and the style and benefits of the different hearing aids in detail to ensure my mother had sufficient information to make a decision on the best and most affordable hearing aids for her condition. I highly recommend Live Better Hearing to anyone in need of an audiologist for your hearing needs.

Mi
Review №19

I have been seeing Dr. Cole for a little over a year now. She is totally professional, and makes you feel comfortable with her personality and methods. I am very pleased with the performance of my hearing aids and her diligence in monitoring my hearing as well as the performance of my devices. I would highly recommend Live Better Hearing to anyone who is looking for a quality Audiologist. She is great!

Do
Review №20

Dr. Cole works with my husband on his hearing issues. She is always very patient, concise, and informative in her explanations. She takes the time, so that we understand what is causing the issue, and how we can work together to solve It. We have been a patient of Dr. Cole for over 6 yrs and won’t go to anyone else!

To
Review №21

Very good office visit

Pa
Review №22

( I am writing on behalf of my 82 year old mother.). In my mother’s own words, she said that this scale should go to 10 to reflect the quality of care and compassion she received from Dr. Cole. Dr. Cole was gracious enough to see her during this recent pandemic when all other doctors were unavailable. Dr. Cole conducted extensive testing and balance assessment to address my mother’s balance and dizziness issues. She immediately identified the causation and remedied the concerns. She exceeded all expectations in the areas of professionalism and medical knowledge. My mother will refer her to family, friends, and all that she may encounter. Dr. Cole was a true blessing in our time of need and continues to be to this day!

Ho
Review №23

The care and service we received at Live Better Hearing in Ellicott City, was excellent. Dr. Cole was friendly, professional and very in tune with my elderly mother. She went above and beyond to see that we had an aid device available at our follow up appointment. The office is clean, accessible and cheerful. We highly recommend Dr. Cole and her practice.

Lo
Review №24

I met with Dr. Cole for a hearing evaluation recently; Dr. Cole is so clear in explaining what each test is for, what the results mean, and what are the next steps She calmly and clearly explained everything to me I needed to know to be an informed patient. Also, she was so warm and welcoming, she felt like family so any concerns I had melted away as I knew I had a very capable doctor by my side.

Gl
Review №25

I am very pleased with my visit to Live Happy Hearing! Dr Cole was very professional and made me feel at ease doing my appointment. She evern called my insurance company to be sure that the hearing aid I had picked out was covered. Even with the COVID-19 virus going around I felt safe because of the precautions they took in the office.

Ch
Review №26

Dr. Cole was very professional and incredibly knowledgeable. She takes a very thorough approach to her diagnosis and does it with a very pleasant personality.

Od
Review №27

I am thoroughly happy and pleased with the service I received at Live Better Hearing. The office space is beautiful and Dr. Cole is very professional, knowledgeable and pleasant. I appreciated the service.

Ro
Review №28

Dr. Cole gets an A in all the metrics: skill, care, service, and knowledge. This is the place to come if you need hearing assistance or treatment!

Ma
Review №29

Very pleased with DrCole s care.She is easy to talk to and compassionate.

Je
Review №30

Dr. Cole was very professional, caring, and supportive of my overall well-being as it relates to improving my hearing.

ma
Review №31

I highly recommend Dr. Cole. She never makes you feel rushed and always follows up to make sure all is working as it should. One of the best experience I have had with a doctor in a very long time.

Jo
Review №32

Very nice staff

Information
5 Photos
32 Comments
5 Rating
  • Address:4801 Dorsey Hall Dr Suite 135, Ellicott City, MD 21042, United States
  • Site:https://livebetterhearing.com/
  • Phone:+1 410-885-6700
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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