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iGeek Tech Repair
8145 Elk Grove Blvd #12, Elk Grove, CA 95758, United States
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Me
Review №1

I appreciated how helpful the gentleman was. Very pleasant customer service and affordable prices. I brought in my iPhone 7 & 11 and both were fixed within a few days. I’ll be bringing in my laptop to have that worked on as well.

Lo
Review №2

Great friendly service, very knowledgeable and quick repairs.Reasonable prices. I highly recommend iGeek.

Ca
Review №3

IGeek has been my go-to repair shop for several years now. Macbook, broken screens, etc. Always honest & good turnaround time. Pricing is on par or better than others!

Ma
Review №4

Brought in a laptop having issues with windows crashing. Was diagnosed with bad hard drive.they replaced the hard drive and was quoted with a reasonable price. Printer driver also had issues and they fixed it. Good job guys! Saved me from buying a new laptop! Thanks!

ja
Review №5

They easily identified the parts I would need for the phone and even a valuable recommendation to prolong the life of the phone. The finished product is as good as new and they were always prompt to answer questions.

To
Review №6

Love Igeek Tech repair! I have used them 3X’s now to help service the repair of my cracked iPhone. Service is fast, and reliable, competitive with with their prices! And very knowledgeable and respectful staff, I got my dads phone fixed last week and was In and out with in moments. 5 star ⭐️ Service everytime!

am
Review №7

Great service, got my laptop repaired after days of trying to repair it myself and then when I had another issue following the repair I was able to bring it back in and get the driver issue resolved at no charge. Professional and well communicated information regarding the repairs. Would highly recommend.

Ge
Review №8

Have been a regular customer for many years. they have ALWAYS given me the absolute best professional service. you can trust them to provide excellent service at a very, very fair price.

Jo
Review №9

Always super helpful. They saved me from spending over one hundred dollars with another company that said I needed stuff I didnt.Highly recommend these guys.

Ga
Review №10

2 different times, 2 different iPhones. my wifes and my sons iPhones. these guys UNPROFESSIONAL AND POOR SERVICE. i kinda have a feeling they follow youtube videos when they fix devices!!!! Jesus F christ.

ro
Review №11

I think the $100 fee is a bit high for a battery change but the customer service is excellent.

Jo
Review №12

Staff is always friendly and honest. They are very knowledgeable about all tech related things. Ive gone here with phone, questions, computer, questions, and network questions and they have always been able to help.They have fixed multiple computers for me as well as replaced my phone screen.Great people, I highly recommend!

Ah
Review №13

I went into IGeek tech repair to see if they could replace some stripped screws on my MacBook Pro. The staff were very friendly and easy to talk to. He looked at my laptop went to the back and fixed it right there on the spot within a minute! And the best part he didn’t even charge me! Highly recommend going to this place for any tech repair

ji
Review №14

Took my laptop to install windows on a ssd, they kept it for 3 days i finally decided to call and see whats taking too long and tried to charge me $400 cuz apparently the motherboard was damaged, brought the laptop home and did it myself.really bad service and try to steal your money if you let them

Ch
Review №15

Brought my Laptop in on Friday Oct.9th with a broken screen,tech was Hammad Naveed. l called them Monday the 12th to get an update, was told tech was not in and he would call me later in the day, never got a call back. Called the next day got the same run around. Wednesday the 14th I finally get a call back and the tech tells me the same thing he told me 5 whole days earlier and asks if I’d like him to order the part at this point I just need my laptop for school and don’t have time to bring it to another shop so I tell him to order it and do the 2day shipping. So I call Friday to get and update on the part, and to see what day it should be in, he tries to tell me the tracking doesn’t give him a day as if I have never ordered a package before. Finally after refusing to get off the phone he tells me the tracking says It should arrive Monday. So I call Monday The 19th and they say it should be in later and they’ll give me a call back, Shockingly I don’t receive a call. So I call the next day Tuesday the 20th and they give me the run around again saying it’ll either be in later or the next day. I start to get irritated and tell them I will not be paying for the expedited shipping and Magically my part appears and they say it will be done later today. They’ll fix your laptop but NOT WITHOUT TREATING YOU LIKE AN IDIOT AND GIVING YOU THE RUN AROUND FOR 2 WEEKS. TAKE YOUR BUSINESS ELSEWHERE

Pe
Review №16

I went to iGeek Tech Repair and unfortunately I did not really get my laptop repaired. It was an somewhat an Mac Pro that had perhaps damage on the touchpad so moving the mouse was difficult and hard at times. I knew that I probably could fix it by getting a repair tool kit myself from the internet and doing it myself which would have costed me 30 dollars but I wanted to see if professionals could do it for faster and cheaper. Although I commend the staff for maintaining professional standards, the feedback I heard back from them was extremely vague about what was the issue. Perhaps I did not give them enough time but I needed the laptop back by a certain date. I given them one day and a half to hopefully fix my laptop. I given my laptop on a Friday afternoon but I needed it back my Monday morning for school work.I tried calling them back and they said they couldnt find the issue but I needed my Mac back so I went to get it back on Sunday afternoon. The touchpad was still glitchy at times and I knew that it was not completely fixed.Here is my complaint:The problem wasnt that my laptop didnt get fixed. It was the problem that they charged me a whole 50 dollars as service fee for just opening it up and not repairing it at all. Now I would have been fine if they reduced it down to maybe 20 or even 25 dollars (because they didnt repair anything). But a whole 50 dollars seems too extreme to me for just opening up a laptop and not explaining the details of why they could not repair the touchpad or even figuring out the issue with it. Now keep it mind I would have paid the 50 dollars if they would able to provide a professional checkup worksheet of perhaps what parts were damaged or perhaps explain to me properly what the issue really was. However, they just said that they could not figure things out and just said to me I needed to pay the 50 dollars and I could have my laptop back.Now I would maybe give them the benefit of the doubt and say that they do not work with macs that often since mac have a reputation for being hard to repair. I would understand that. But in reality I am just writing this review to show that I had a horrible experience and not all experiences are 5 stars as others. I would say that if you are a windows laptop user, you would probably be fine since those are easier to repair than macs. However, if you are a mac user, you are really taking a 50/50 gamble on this place maybe.

Za
Review №17

Everyone who works here is awesome!! I thought I was gonna have to buy a whole new laptop after I spilt liquid on it, but they seriously saved me so much money and time!!! Awesome customer service and communication!!! Definitely would recommend and would come to them again!

Ji
Review №18

I normally dont use computer repair services but I was too busy to diagnose and fix my laptop. Hammad upgraded my ram and hard drive and now my laptop is running like new. The turnaround was much faster than I anticipated too. iGeek will get all my future computer repair business.

Ie
Review №19

I have used Hammad a few times to repair laptops. The first time was when he was still working out of his house back in 2014. Now that he has a shop, he still offers the same level of customer service he did then. Prices are way more reasonable than the competitior prices and his turnaround time is quick. Hes very professional and runs a good business. My laptop OS had to be replaced and an SSD was installed. When I got it back, it was quicker at starting up and loading programs than when I first bought it. I was also able to get it back the same day I took it in (I work from home and only had to miss out on one afternoon of work) Would definitely recommend!

Ja
Review №20

Replaced a hard drive and had our laptop up and running in a few hours. Great service.

Ka
Review №21

My computer was having problems with the screen so I asked them about it. They were extremely helpful and said that I could bring it in whenever to get it fixed. Hammad answered all my questions and gave me a reasonable price, way less than other computer repair places. I definitely recommend them because their prices and service are hard to beat!!

Ra
Review №22

They are really nice and fixed my phone great and easily and it works better

Ma
Review №23

Always professional and fast. I have used them with several of my computers and laptops and am extremely satisfied with the service and the prices. I highly recommend them!

Bl
Review №24

I broke my cell phone screen today and called in short notice. They got me in and fixed in less than 20 minutes. Totally professional and will have my business guaranteed!Thank you again

Ma
Review №25

Very glad I came here! My brother had cracked my screen on my laptop so I started calling around for prices until I came upon igeek. Hammad offered a very reasonable price compared to other techs in Elk Grove and was able to get it done sooner. He kept me updated and did a great job! Great customer service and a really nice guy!

At
Review №26

I have dual computers in my office and looked up a computer repair company on Google and his company came up first. Called the company and Hammad picked up right away. Explained to him whats going on and within in an hour Hammad showed up. Within 15-30 mins my computers were fixed. Amazing person. Definitely advise you guys to call this man. Very intelligent and polite. If there were more stars Id max it out.. Keep it up man.

Ma
Review №27

I am so glad that I have found iGeek Tech. I felt that Hammad was very honest and professional. He was quick in his service. And he does work outside of his home (which didnt bother me) but will soon have a store off Laguna and Big Horn. I will definitely recommend Hammad.

ha
Review №28

I started getting some pop ups on my new macbook (so much for a virus free apple product). So I called iGeek Tech and he was able to quote me right over the phone. I must say his prices were very reasonable compared to other companies I called. He sounded very experienced and told me itd be done in just a few hours. Which was great turnaround compared to Geek Squad which takes weeks! At first it was odd that he operated from home, but Hammad was very welcoming and kind and had a standard setup inside. Overall it was a great experience. Would come back again!

Ru
Review №29

Great Customer Service! Much better then Repair All

Je
Review №30

I received customer service from igeek that I have not received from many places. He was easy to work with and incredibly flexible to work with my schedule I would recommend him to anyone. No matter what your computer problem might be give him a call and he will help you. He is a good man and thorough.

Jo
Review №31

The best tech repair services I have used. Professional and friendly service in a timely manner. Would come back again if I ever run into tech issues.

Aw
Review №32

Great experience with iGeek Tech Repair! I had an older IBM laptop that needed a lot of work done - from virus removal to updating memory. Hammad from iGeek was very friendly and professional. The job took about two days but Hammad updated me on the progress. Excellent service - Thank You iGeek Tech Repair!!!

Ja
Review №33

Professional, fast & fixed the same day I enquired. Matched the same price as a retail store and had a complete screen front and back fix within 30 mins! Would certainly recommend to anyone wanting to fix their phone. Thanks guys for the quick repair!!

am
Review №34

My kids always wear out phones and iGeek Elk Grove keeps them running whenever tbere is a disaster. It’s funny watching them have to deal with life without thier babies when a repair takes an hiur or two!! I finally had a phone problem and they fixed it quickly and for no cost. Not saying they’re giving away free phone repairs but mine just had gunk down in the charger housing. Took one min to fix. Anyway, that is why we stick with iGeek - reliable phone fixes!

Mo
Review №35

Got my iPhone screen replaced, was quick and at a great price. Thank y’all!

Na
Review №36

Reliable service and professional staff.

Xa
Review №37

Its was excellent service. Finished my repair on time and was very knowledgeable about things I had questions and concerns on. I would definitely recommend it to anyone or a friend.

Al
Review №38

Brought my iPhone in with a cracked screen and they were able to get it fixed in less than an hour while I waited. Very friendly nice environment.

Dr
Review №39

Excellent experience. Weve worked with Hammad on both business and personal computers. He knows what he is doing and prices are fair.

Ja
Review №40

Great customer service, will go above and beyond to repair or improve your device

PA
Review №41

Hammed knows his business, a few techs attempted to fix our laptops and were not able to! He checked them, called me, and repaired them when the others couldnt! He knew what he was doing, did it in a timely manner and costs were reasonable! He is Very Dependable!! We are overly satisfied with his work! We HIGHLY recommend him to everyone, and give him FIVE STARS ***** If your a none believer, GIVE HIM A TRY!!

Is
Review №42

Great staff and service. They followed up after the first month.

No
Review №43

My iMac was slow. They did a great job speeding it up and adding memory for a very reasonable fee. Highly recommend!

Ju
Review №44

Service was quick, professional and cost less than what I expected. Would recommend iGeek to anyone in need of computer repairs.

Ri
Review №45

Excellent and fast service. Very knowledgeable technician.

Jo
Review №46

Just got my wifes phone screen replaced by Phoenix, only took about an hour, friendly service, great prices.

St
Review №47

HE BROUGHT MY BUSINESS BACK TO LIFE, ALL OF OUR COMPUTERS WERE ON THE BRINK OF DEATH AND HE REVIVED THEM, HE SAVED ME THOUSANDS IN THE MATTER OF AN HOUR. I RECOMMEND TO ALL MY FRIENDS AND BUSINESS ASSOCIATES.

Ki
Review №48

I was having issues with my Macbook and was referred by a friend to iGeek Tech Repairs. Hammad (business owner) was SO friendly and professional both over the phone and in person. He was also very knowledgeable and was able to asess the issue and get my laptop back up and running by the end of the day. iGeek was so much more reasonably priced compared to going to any major retailer.. I normally dont even write reviews but definitely wanted to recommend his services to anyone in need! I will definitely be using iGeek for all of my future IT needs!

El
Review №49

In the evening I had a power failure in my PC. I called iGeek at 9 am and he was out by 10 am and had it fixed in minutes. I even had him correct some annoying things on my computer. Great price, too!

An
Review №50

A very professional, courteous and reasonable pricing service provided by Hamad. Great job! I will definitely recommend to all my family & friends. - Anil M

Da
Review №51

Hammad set up our HVAC business office network. We will be working with him in the future! Thanks for a smooth and easy process.

Ro
Review №52

Very happy and satisfied with the service. He report on time and fix the problem right away. Very recommended.

Jo
Review №53

I was referred to iGeek by a friend, and boy am I glad that I was. Hammad is a wonderfully patient man who does a fantastic job of communicating to his customers what the issue is, what his potential courses of action are, what the cost will be, and even a bit about why all in language accessible to those without a technical background. Every step of the way he makes sure to keep you informed, and goes out of his way to do so via the medium you prefer.The turnaround alone would be worth seeing iGeek for; Ive never experienced any kind of tech support so fast and efficient. He was able to diagnose and repair the problem uwith my laptops hard drive in less than 24 hours in total, and his prices are only made even more reasonable by the comparatively high prices of Best Buy and the like. I cannot think of a single thing about my experience with iGeek to criticize; while I am now a native of Southern California, but if I have tech problems I would consider the drive just to take them to iGeek. This level of customer service is a fantastic, rare thing.

Ja
Review №54

The guys at iGeek Tech Repair are very thorough. The best! The next time I run into a problem with my computer, I know who Im gonna call.

je
Review №55

Hammad is friendly, efficient, polite, professional, quick but thorough, very knowledgeable, very good rates- definitely recommend! The best repair experience in a long time!

Ri
Review №56

Hammad was a lifesaver for me. My hard drive crashed and I thought I would lose everything. He not only got me up and running, everything was recovered. I highly recommend IGeek Tech Repair.

Ha
Review №57

I can honestly say especially for a college student, that my laptop is my lifeline; therefore anything that goes wrong with it or underperforms for the tasks I need it for- I know that I can take it to iGeekTech Repair. Fairly priced, easy, and guaranteed warranty for 30 days means that in the event that anything goes wrong with my device, I know it will be taken care of. Amazing Work!

Sc
Review №58

Hamad is wonderful person an offers great service. We can always count on him no matter what our issues are for our computers & websites,business or personal. We will always continue to ask for Hamads help and refer our friends and family to him.

Ja
Review №59

They have done excellent, timely, and affordable service each time I have called for help with my laptop.

Ch
Review №60

Thanks for doing a great job on my screen

Sn
Review №61

HE was professional and quick in fixing my computer problems. The price is good and the 2nd time, he even fixed my laptop virtually. Call them!!

Mi
Review №62

Fast and reliable service.Great follow up support!

Br
Review №63

Ive gotten services from them three times.Great, affordable, professional, realistic service.

Jo
Review №64

I geek services are the best, timely and effective, whether on site or virtually. Been using igeek for years. Highest recommendation

Sm
Review №65

Good kid. Very courteous and almost a genius.

Do
Review №66

When they say free diagnostic its really free. Very professional, will be returning.

An
Review №67

So, I randomly started getting these pop ups on my laptop and they started to get really bad and annoying. I looked online and found iGeek, along with a few others, via Craigslist. I called all the places and ask for prices so i could compare. When I called IGeek Tech I spoke with Hammad. He quoted me over the phone he told me the cost and said it could be done within the same day! His price was by far the lowest. I also told him about 2 other laptops that were just sitting around collecting dust and he agreed to repair all three for a deal. Coming from the pocket area I dropped off the laptops and he was nice enough to back up all of my data for free. Within the same day I received a courtesy call that all of my laptops were complete and ready to go. His service was 5 stars hands down and till this day my laptops are working perfectly, although I am not too worried because repairs by IGeek Tech are warrantied! Very glad I found this awesome company, will definitely refer this business.

Se
Review №68

Really professional and quick turnaround! I highly recommend iGeek!

tr
Review №69

Friendly. Repaired laptop that had some issue. Did a reset but was able to save pics.

An
Review №70

Outstanding work and results, very fast and very effective, I would recommend highly to anyone

un
Review №71

I took my laptop to bestbuy and they couldnt find the intermitent problem i was having. Then i took it to IGeek and they Knew exactly what the problem was and how to fix it

ri
Review №72

Excellent service and knowledgeable in different type of computers I recommend to everyone. Fast response with your computer problems and friendly and affordableThank you iGeek Tech

Пр
Review №73

Ive used several computer techs and this is now my go to service. They are quick and efficient.

La
Review №74

Hammads computer repair service is excellent. He quickly diagnosed the problem and had my computer back in working order.

de
Review №75

Great work great experience I recommend highly

Lo
Review №76

Super helpful

Ph
Review №77

All I can say is Fast, Professional, and Reasonable

Ju
Review №78

Excellent service !

Su
Review №79

Easy, quick, painless service

ch
Review №80

Thanks for the help!

Information
17 Photos
80 Comments
4.8 Rating
  • Address:8145 Elk Grove Blvd #12, Elk Grove, CA 95758, United States
  • Site:http://igtrepair.com/phone/index.html
  • Phone:+1 916-627-1818
Categories
  • Computer consultant
  • Computer repair service
  • Computer support and services
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–5pm
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