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Elk Grove Computer Services
9245 Laguna Springs Dr ste 200, Elk Grove, CA 95758, United States
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Jo
Review №1

One of the best computer services. Bill is awesome and very professional. You bring your PC and he will assess it and diagnose it right in front of you and explain the problem and solutions. Price is very reasonable.

Jo
Review №2

I have used Bill’s Elk Grove Computer Service over the past couple of years for 3 Dell desktops. Recent work done: refresh each computer with Windows 10, add more memory and replace the hard drives with solid state drives. Every time, Bill has done fabulous work. He is honest, prompt and reasonably priced. I recommend him to my friends and will continue to use his services. We are lucky to have him.

Ch
Review №3

The gentleman replaced my hard drive on my computer with an ssd, its working great now.

Le
Review №4

This place is helpful and amazing so far. Love the communication we receive from there. Excited about getting our PC repaired!

Sh
Review №5

I had honestly lost all hopes for my laptop because it randomly crashed while I was finishing my assignments. This guy knows what he’s doing! He will give you the proper diagnosis and what your options are as well. I’m so glad I found him! Affordable as well. Thank you!!

Mi
Review №6

Bill rebuilt my custom gaming PC after I accidentally fried my mother board. Yikes!!! Thank you Bill for your quality service. You were diligent and responsive during the whole process. My computer would thank you to if it could.

Do
Review №7

The screen on my MacBook went bad, apparently a common issue (I learned). Apple wanted $600 and for me to send the computer to them for multiple weeks. Because of COVID, I am teaching virtually and could not afford to not have my computer for that length of time. Luckily, I found this place. It is a family owned place and the owner is experienced and knowledgeable in computers. He was cheaper than Apple, and after the screen arrived, he repaired it in several hours - on a Saturday! I didn’t have to miss any work. He knows his stuff and I highly recommend taking your computers to him!

Om
Review №8

I left a review on my other account and I feel I need to write a new one considering the situation has gotten worse since last year, when I went to go fix my laptop. He called back today at 10:49am and started yelling at us for putting a one star review. He was mad at us when it was perfectly fine to write the review considering he just slapped some masking tape on the broken hinge as if it was fixed. He also did software work on the laptop without my consent which is illegal under California Penal Code Section 502(c) PC. If he continues to call and make threats against us, legal action will be taken.

St
Review №9

Looking for a good computer guy? Look no further. Bill is great. Our computer was completely inoperable (blue screen only). Called Bill and he said to bring it in. When we got there he checked it over while we were there, told us the cost, and said to call tomorrow. The computer was fixed the next day and it is running perfectly. Bill is very professional and explains things that I can understand. In addition, hea a nice guy.

Ra
Review №10

I’m not a tech savvy person and I needed help with my MacBook Air. I called Bill after looking online & reading the reviews. I was able to go and drop off my laptop the same day. It only took two days for him to fix it at a very reasonable price! Bill is very sweet and I recommend going to him.

Ar
Review №11

Bill is AMAZING! He provided me with very fast and friendly service, was in contact with updates, and his prices cant be beat. He will provide you with very sound suggestions for future upgrades or improvements to your computer that will help it run better as well.

Er
Review №12

I brought my computer to this place for the first time and Bill helped me settle down quickly and starting to ask questions of the problems. After that he started right away by testing my rams which I made a mistake due to the lack of knowledge for computer hardware and fixed my corrupt hardware within 2 hour or less. Im glad I decided to come to this place instead another place because Bill gave me future reference of upgrading my computer and was friendly to talk too. As for the price, it was pretty good because I thought I had to pay hundreds. Therefore, I highly recommend this place when the Owner go beyond for a customer!

St
Review №13

I love this place. Bil not only helped me with a new battery for the computer I have, I also, on the spot, purchased a used Macbook Pro from him and he upgraded it with 8 more gigabytes of Ram so I could run the programs that I need to run for my music business. From this point, I will always go to Elk Grove Computer Services for all of my computer needs!

Mo
Review №14

Awesome work beautiful price. the owner is so friendly, helpful and full of knowledge i loved my experience with this service office.i recommend him for you and for my self.good job Nabil keep going you are the best.thank you again

Ja
Review №15

Exceptional customer service 👏Better than expected 👌This guy knows his craft

Va
Review №16

I recently had my HP laptop serviced by Bill. He not only resolved the security issues but updated software and cleaned up the drive. This was a hand-me-down PC and needed some care. I found Bill to be professional and very thorough in explaining what he did and how to maintain the device. I will be seeing him again if I have any computer problems!

Da
Review №17

A very honest and capable service center. Highly recommended.

Sa
Review №18

Very nice and honest service. Will go back for future needs.

Al
Review №19

Great service, affordable prices and quick fix for laptop repairs.

S
Review №20

I brought my two laptops in for diagnosis. Both of them were pretty bad off so I ended up buying one of the refurbished models that they had on display. They tranferred all my data/pictures from my old laptop to my new one no extra charge. Good prices and great service here i will be back.

Br
Review №21

I had taken a laptop to Elk Grove Computer services when they were at the old location and had a good experience. When they moved to Laguna Springs and then had new owners, I wasnt sure what to expect. Im glad I did as Bill is very knowledgeable, reasonable and very helpful. I had a major issue (Thank you Windows 10) and he explained that he could do the work but I might be better served by replacing my old HP. He was able to salvage my files and install them on the new unit and saved my bacon. I would refer anyone to Bill for an honest opinion and quality work.

Li
Review №22

Bill is amazing! Great service, reasonably priced and knows his stuff! Highly recommend!

Ch
Review №23

Amazing person. Knows how to take a situation with your computer where you thought is all over and restore hope. Literally restore!

Ge
Review №24

Today I brought our computer in and he serviced it and got it running again. So, Im satisfied.

To
Review №25

Best Prices In Town, Great Work, Done Right,My I-Mac Computer was not working, I called all over town to get estimates, as Im not familiar with Pricing for Repairs needed on Computers. Every place I Called was Double the Price Bill Quoted me here at Computer Repair Elk Grove. Bill is Very Knowledgeable, Smart guy, and also Knows his Computers. I Had My Computer Back to Normal in less than 2 days! At Reasonable Price. I Will Definitely be referring all my Family and Friends to get their Computers, Apples, Laptops Etc. Repaired here. Thanks Bill for you Outstanding Quality Work.

Ja
Review №26

Awesome and fast Service. Very friendly, professional and honest. I highly recommend them for any and all computer services. I was very impressed and extremely happy with how quickly my laptop was fixed and returned.

G
Review №27

4/16/19–Excellent service! 2nd time using this company. (Google not allowing me to write a second separate review, so adding on here.). My desktop computer would not turn on. My boyfriend took it to Bill in the morning last Friday. He also needed a laptop and Bill set him up with very reasonably priced laptop that operates wonderfully. He set up the laptop and fixed my desktop the same day. Highly recommend!Bill is very friendly and honest. He repaired my laptop and got me going again very quickly. He repaired for quite a bit less than I expected. I highly recommend Elk Grove Computer Services.

An
Review №28

Great services fast only took a day to fix my pc it need new harddrive and very cheap ic you need your pc fixed go to this guy he will hook you up with anything you need and gives estimates when you come in

Ri
Review №29

Bill is very knowledgeable and courteous to his customers. He saved my info and got my computer up and running.I highly recommend Elk Grove Computer Services.

Du
Review №30

Gaming computerI needed a gaming PC that was not bought in stores. I decided to look elsewhere, so I contact Bill for a gaming system that I had in mind. He was able to fit my needs and exceed my expectations with my gaming PC. He did not exclude my thoughts but worked with me and was able to come up with the system. Added to expecting my needs, he also was consciousness with my budget. Truly a great experience and a great system, I couldnt ask for nothing better. Highly recommended.

Pa
Review №31

3/4/2017: Bill is highly professional and on top of everything that may be wrong with your computer. I first took my computer to Best Buy - Geek Squad and they discovered I needed a new mother board on my HP 19 computer and wanted to charge me a total of $400.00 to replace it and $35.00 for the diagnosis. I told them that was too much and to send the computer back to me. I contacted Bill and he replaced my mother board and now my computer runs exceptionally well and its working!! Bill was very reasonably priced, I mean very reasonably priced. I cant thank him enough! I highly recommend that if your computer is malfunctioning, please contact Bill, he will fix it and he will not charge you an arm and a leg!

Ch
Review №32

Bill did a great job on my MacBook Pro! He walked me through and answered all my questions I had in regards to my computer! He’s very professional and I love that he always has a smile on his face. Dropped my computer off on a Friday for a new ram and hard drive and it was done by Monday!! He cleaned my computer up and it was like brand new. I would definitely recommend his services !

Ch
Review №33

I went looking for a used computer and was pleasantly surprised at the service and professional help I received to get the perfect computer. It had a the specks I asked for at a reasonable price. Very friendly and polite service. I will return in the future. Highly recommended.

Ch
Review №34

I have found my family’s computer technician. I had been looking for a few weeks for someone to repair my computer that crashed. I knew it was the hard drive after posting on a forum. I asked my FB friends for referrals but only got one, so I reviewed Yelp and found Bill.My family supports small businesses when we can. Bill was very personable. He explained the process in layman’s terms and gave me a price quote.He communicates effectively and has affordable prices. He had a quick turnaround time too. I am happy to have my computer back. He’s now working on my daughter’s laptop.If you want to go to a trustworthy person with affordable prices, look no more.

Ju
Review №35

I turned in my ASUS laptop to Bill two days ago. I was in tire need of a tune-up. My laptop was slowing down and I tried nearly all means in order to fix my wifi adapting issues. Restarting, reinstalling, deleting adapters off the computer just to fix the wifi. After all that my laptop would just disconnect from the internet after 5 mins each and every time. It was frustrating. After I gave my laptop to Bill, within a day he fixed all problems. Sped up my computer and cleaned out my laptop with any viruses. Very professional, and exceptional service, all for a great price. Lastly, he even cleaned my laptop on the outside. I had marks and dirt around my laptop and I noticed that he cleaned it all. Very much appreciated. Any and all computer services I need, Im coming back to Bill.

Pa
Review №36

Elk Grove Computer Services has been servicing my computers since 2010. Bill, current owner was great to work with and got my computer up and running quickly! His skill and customer service are top notch. I had a very good experience, clear communication, good rates, and very professional. This is the go to business for the best pc repair in Elk Grove or anywhere else, hands down. Absolutely recommend Bill for your computer repair needs. Thank you Bill, youre the best!

Ad
Review №37

5 stars for sure. Bill is amazing. I went in with my Macbook, told him exactly what was wrong/missing, and left. Less than 3 hours later, he called letting me know that my computer was fixed and ready to get picked up. His service is quick and affordable. I highly recommend Bill.

Ga
Review №38

Quick, quality work yet the cheapest price. Friendly and helpful, willing to explain the problem and what needs to be done so anyone can understand. If you have a problem with your computer you need to go here for help.

El
Review №39

I had issues with my laptop for years even after other tech-savvy people tried to fix it. Bill at Elk Grove Computer Service took my computer in with no appointment, diagnosed the problem and had it fixed by the next day. He kept in contact, explained the problem and the solution and his price was great! He even called afterward to make sure my computer was running well. I will be going to him with all my computer needs!

La
Review №40

Bill was great! He fixed all my problems and taught me how to operate my computer better in the future. Highly recommended!

ba
Review №41

Bill is very nice and helpful. He gets things done and provides qualityful and cost effective service. Highly recommend Elk Grove Computer Services.P.S.Beware of a couple of fake reviews for the business.

Sh
Review №42

My experience with Bill, the owner, was positive beyond anything I could have expected. He was not only skilled technically, but also in ways that build customers trust in a business. He explained fully what he thought needed to be done, gave a clear timeline, kept me informed of what he learned of the problem/changes to his diagnosis/progress, responded quickly to my inquiries, was always pleasant, and charged a very reasonable fee for a lot of effort. Im a pretty good judge of character and my impression of Bill is that he values integrity and has great pride in his business and reputation. Last but not least, I am very pleased with the actual repair to my computer!

Es
Review №43

We searched all over Elk Grove to find Elk Grove Computer Services! Bill has the best prices, and is the most friendly and helpful Tech Guy in town! No one can beat Bills prices, we saved at least $30 to $45 dollars! The lowest comparable price we found was at least $25 to $40 dollars more! EG Comp Services also provides very prompt service! With great communication during the repair process! We will definitely be permanent customers to Elk Grove Computer Services!

S
Review №44

Mr. Bill is wonderful!!! He was able to fix my laptop in a very short period of time (a lot faster than he had originally estimated) and at such a low price. Mr. Bill is a very nice man who knows his stuff!! Highly recommended!!!! Thank You again!!! :)

Ri
Review №45

Very professional service.

Br
Review №46

Was having issues with my computer. Bill showed me what my issue was and gave me a very price. Got my hard drive replaced and now my computer is working as new! Thank you!!!

pa
Review №47

Bill was great in explaining everything about my computer when I got hacked. He got everything taken care of. Thanks to him, I am back on the road with a new computer and no major problems. Thanks again.

Vi
Review №48

I have had the EXTREME pleasure dealing with Elk Grove Computer services.Regretfully, my computer crashed, and I had my years of history on the pc and I needed that back even though I had an external hard drive.I explained what had transpired, and was given a date of completion for these repairs. The repairs were effected to my 100% satisfaction, the computer operates just as if i had purchased a new one.In addition to 100% satisfaction, the fees for the repair on my computer were quite reasonable. It is a pleasure to deal with a repair facility that knows what they are doing, and does so at a competitive price.I wish i could give Elk Grove computer repair 10 stars, because that is what they deserve, A + and then some.regards,Vincent BrownElk Grove, CA

pr
Review №49

The repair man repaired the computer really well without any issues at a cheap price. However, his policies are baffling when I heard them. It took around 2 weeks to repair the computer even when I thought that it would take one week because he bought the wrong item. He was thinking about charging me extra for his mistake. He believes that he would get the benefits if he made a mistake that you didnt made. Just be very cautious when coming into his repair shop.

Pa
Review №50

Always there when I need him with top notch service at a fair price. Best computer tech ever.

Ja
Review №51

Very knowledgeable. Prices are reasonable and he is a honest guy.

Ch
Review №52

Did a great job replacing my hard drive and was done much faster than I expected. It crashed after a recent power outage. Would definitely recommend to others.

bb
Review №53

Really helpful. Solved issue very quickly. Would recommend to anyone who has computer issues

Jo
Review №54

My computer was hacked and Bill did a great job recovering my information.Polite, friendly and the cost was alot less than i thought it would be. I would give this company a 5 star rating. If i ever have any problems i would definitely take it back there. I recommend this shop to everyone.

je
Review №55

Had my computer up and running within a half hour. Excellent service-Excellent price. Will most definitely use again if need be.

Al
Review №56

One my laptop hinges had been broken forever and last week the other one bit the big one. After a couple of days with duct tape and a wire coat hanger holding my computer open I called Bill based on reviews of his work and his company that I saw on many websites. He was very polite and professional on the phone and his hours are amazing - 8:00 a.m. to 8:00 p.m. with no apppintment necessary!!! I brought my computer to his conveniently located office in Elk Grove, CA (with elevator) and he explained what would be required to fix it, approximately how much it would cost, and that it would take 7 to 9 days to get the parts and install them. He called me later that same evening with a more refined quote after he located the proper parts which I approved. I just pick up my good as new computer from Bill after only 5 days. He is also recycling and old printer for me for free. I highly recommend Bill and his service, you will not be disappointed.

Cy
Review №57

Bill handled my request quickly and professionally. Walked me through and demonstrated the work completed. Very satisfied!

Sz
Review №58

Bill was very pleasant to deal with. He provided excellent service and also saved me good deal of money.Highly recommended!

Ja
Review №59

I have a laptop that I had previously taken to another PC repair shop for a tune-up as it was running really slow. They charged me $80 and when I got it back it was no better than before, and they couldnt/wouldnt take the time to even tell me what theyd done to it. I brought it in to EGCS for a tune-up and explained what problems I was having. Nabil listened patiently and offered a few explanations as to what the problem might be. When I picked up my laptop the next week, he explained and showed me what he had done and told me the next best course of action for the health of my laptop. Very knowledgeable, willing to answer questions, and friendly.

Al
Review №60

Brought my desktop in because it wouldn’t boot up. He help me recover all my inportant data (including 2 old hard drives) and repaired my computer within couple days! Very professional! Thank you!

De
Review №61

Excellent Service! Provided an estimate on time to repair and cost. Delivered early on repair and met estimated cost. In future I plan to use this service.

ro
Review №62

I came in and gave me a fair explanation of what went wrong. Then did his work very quickly. Also, he kept to his word on the price of the job even when he did a little extra work.

Ri
Review №63

My 21 inch iMac bit the dust after a power surge in Elk Grove. It would not turn on was completely dead, I called Apple support and they said they didn’t work on that old iMac it was purchased in 2011. They recommended I contact a local repairman. I called Elk Grove Computer and bill told me to bring it in and he would take a look at it. He said it was probably the power source and he could fix it for $225. Cheaper than buying a new iMac. I took it in Monday afternoon and picked it up Wednesday morning. It has been working flawlessly ever since . He also recommended I should increase the RAM if I wanted it to be more responsive and he could do that for $80. I will probably do that in a few weeks. If I can get a few more years out of this old Mac I’ll be happy.

So
Review №64

Bill is so nice and he did a great job. My laptop couldnt turn on and he fixed it, and, he helped to clean it, from inside to outside.

Sl
Review №65

Very helpful, very affordable and hugely informative! Got my computer repaired on top of him reinstalling the software that malfunctioned. Thanks!!

As
Review №66

My computer broke at a very inconvenient time, and since Im a student I cant go long without my computer. Bill was very helpful and got it back to me within a day! its running better than ever I will definitely be coming back for any computer needs in the future!

Ha
Review №67

Great experience, helped me build my computer for a good price. Very knowledgeable when it comes to computer assembly, highly recommend.

Mi
Review №68

Bill seems knowlegable in repairing PC, went there with enthusiasm.and was willing to pay his overprice estimate untill he wanted me too pay in full before and repairs were completed he was afraid of getting stiffed by(a black man) and if I used my ATM I would need to pay the4% merchant fee. Not a good business practice, this requirement I had the feeling g was not mandated to all potential customers.Semper Fi

Tr
Review №69

I used to take my computer to the previous owner, Dennis, and I was skeptical when I found there was a new owner. I am always leary of leaving my laptop(s) with all of my life on it with a stranger but that was totally NOT the case here. Bill, the new owner, was wonderful! Very personable and knowledgable. He updated & cleaned up my two laptops. He explained exactly what he was going to do in terms that a non-techy chick could understand. Bill was true to his quote and completed the work as scheduled. Both of my laptops are working better that ever! I highly recommend Bill & Elk Grove Computer for any computer work you may need. SUPER AFFORDABLE as well. THANKS BILL !!!

Mo
Review №70

Very supportive and helps understand the current issue and how to prevent future issues

Da
Review №71

Did as they said they would do, nothing more nothing less which is 5 stars in my book

Jo
Review №72

Brought my mother in-laws desktop in was constantly freezing up Bill diagnosed and determined the problem was with the harddrive completed repair for a very good price the computer works like new now

Sh
Review №73

Trustworthy, helpful, and timely work! Would not go anywhere else!

se
Review №74

Hes a nice guy.

Ol
Review №75

Excellent service. Bill is great.

Yv
Review №76

Thanks to Elk Grove Computer Services our computers were fixed in no time and are running better than before. Now we can get more work done around the office :)

MN
Review №77

Incredible service! Do not bother trying to look for other places.

Jo
Review №78

Bill is great!

Sa
Review №79

Reasonable price and nice and friendly attitude

Yi
Review №80

Edit: Computer problem wasnt completely fixed, issue reappeared 3 weeks later.

Ma
Review №81

Great ok 1

ka
Review №82

Fixed my broken laptop thank you you are very nice

Ai
Review №83

1 word GOOD

Information
2 Photos
83 Comments
4.8 Rating
  • Address:9245 Laguna Springs Dr ste 200, Elk Grove, CA 95758, United States
  • Site:http://www.elkgrovecomputerservice.com/
  • Phone:+1 916-214-4525
Categories
  • Computer consultant
  • Computer repair service
  • Data recovery service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–2:30pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9:30am–2:30pm
  • Saturday:Closed
  • Sunday:9am–6pm
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