Truck was covered in snow upon arrival. Lot hadn’t been plowed so it took putting a box from the dumpster in front of the back wheels to get it out. Latch and door were frozen shut. Understand that owners can’t control the weather but when they know there’s a pickup the least they can do it have a truck ready and able to move for pickup especially when reserved days ahead of time.
They guy that runs this Lil spit is pretty nice but very strict about uhaul rules. Only had an issue once trying to rent a trailer with my 4runner. But other than that its uhaul. Get insurance for anything with wheels. Never EVER bother with insurance at their storage. They use repwest and they are hands down THE WORST COMPANY IVE EVER DEALT WITH. Denied a legit claim when their unit failed to keep my stuff dry. See previous review on them. But as for this location havent had many troubles
The person working behind the counter has the worse customer service skills. I won’t be returning to this location.
Absolutely horrible! Customer service will move your reservation out west past sycamore the morning of your pickup! Avoid using Uhaul!
Great customer service. Many new trucks and vans to rent. Easy in and out. Good low prices.
Great price $20. But also .99 per mile. Get it near storage or apartment. We drove 22 miles.
Bad customer service
Very professional, all equipment was in very good condition. Trucks are behind building so front of store is hard to see. Call first...
Good service
Good professional service with great prices!
Awesome service they had everything I needed
WellIs good and new no problem
His talks to people very rudely.