In all honesty, buying insurance is like getting a root canal: You dont want to do it, its going to be painful, but you know you have to so you just do it despite the agony.In this case, yes, I had to do it as I was buying a new home. My wife and I checked a couple of companies in line and had even gone so far as setting up a policy with our auto insurance company (big name known for some woman with a price gun). When our mortgage company found out, they redirected me to Liberty and Karen. The root canal images were getting worse. But ......Karen was the easiest person to work with, she figured out what I needed, figured out what my premium limit was going to be and made sure I got a good policy and a good price. All within the span of about four hours. Came back with three options, discussed the pros and cons of each and helped me arrive at an informed decision. She even made sure my loan team received all the documents so I didnt need to run around chasing more paper.Karen was easy and friendly to work with and I would recommend that if you want someone to help you deal with getting the coverage you need, give Karen a call.So, yes, working with Karen is far better than getting a root canal.

Karen Malat has been a phenomenal person to work with. Everything has been simple, quick and she is knowledgeable. My rates are lower than my previous provider and Im satisfied with my experiences. She is competent and even helped me get through my first non fault accident when the other insurance company was doing me wrong. I would absolutely recommend this company to others. 5 stars well deserved.

I have been using Liberty Preferred/Erie for my motor vehicle and home renters insurance for over 3 years. I had such great service and excellent rate/coverage which makes it easy choosing a home insurance when I purchased my home earlier this year. Jessica D is a great agent very knowledgeable and communicates clearly the product detail. I referred a few friends and they are happy to have Liberty Preferred as their insurance co.

Jessica has been an absolute pleasure to work with. My insurance with another company was getting ready to increase drastically with no exact reason and I needed to shop for new options. Jessica was referred to me by a colleague and Im so happy she was. Not only did I get better coverage for home and auto but it was less on a monthly basis than my former coverage before it was going to increase. She gave me all of my options, explained everything and was very patient. Very pleased with the process and outcome!

Prompt response to call and e mail is of utmost important to me and the crew at Liberty Preferred insurance have never disappointed once.

Liberty Preferred Insurance Group, LLC has always meet our insurance needs, by providing excellent customer service both in Automobile coverage and Homeowners Insurance coverage. Whenever I have questions, they are able to answer them or they get back with me in a short period of time. The cost of the insurance is reasonable and the provider has taken care of us in the past, in a timely manner.

Jessica was very helpful, we got excellent service and a great premium. With so many insurance options out there, Jessica and her team at Liberty Preferred should definitely be considered on your short list.

I have been with Erie Insurance for many years and I could not have chosen a better insurance company. I recently had an accident and Tyler Murr, my agent, and his whole team were there which made my life so much easier. They are courteous and they make it so easy to get in touch with them. Tyler has always been there to answer all of my insurance questions. I cant imagine not having Tyler and Erie.

Erie insurance was with me for the moment I reported the accident and through the entire process of finalizing the settlement. It is wonderful to have such a company on your side especially at during difficult times dealing with a car accident. I will certainly stay with Erie for all my insurance needs.

Very easy to work with, prices were great. It’s a small office so you always get to talk to the same people.They helped me reduce insurance costs by reducing my maximums and adding an umbrella policy.

Your friendly agents are always there to help! I’ve loved working with Karen Malat every step of the way! She’s helped me diligently with every question or concern I’ve ever had!A++ RatesA++ customer serviceA++ Business

Jessica Dietzel is easy to talk to and understand. She is very knowledgeable & quick to respond to questions/emails. She made the process of switching to Liberty seamless & set our minds at ease.

Jessica gives us friendly and quick interactions whether its over the phone or via email, to any questions in regards to our insurance policy. She makes us feel that our house and possessions are safely protected with great coverage at a fair price.

The level or service, price, options and professionalism. I would recommend Liberty Insurance to anyone, actually have to two other family members.

The pricing and policy are great, Karen has been a top notch professional through the whole process!

Karen Malat has been very responsive to any and every question Ive had. Very happy to be working with her.

Great customer service, and rates. Highly recommend!

Don is a wonderful person to deal with at Liberty mutual and was a recommendation by my significant other. If he is an example of what to expect with Liberty Preferred Insurance group I plan on using Liberty for numerous type of insurance in the future.

Everything was explained clearly, it was anextremely quick and easy process.

Competent staff, great prices.

Always great to deal with and very personal & professional.

Incompetent, misleading, and zero customer service once you sign on.

You can expect to be charged additional money without authorization from the customer and they tell you where you live not YOU!My address was changed without my permission when I still lived there and I was charged an extra $86 for the change.

The staff at Liberty Insurance are super responsive, always just a phone call or email away. Thanks!

Great experience!!!

Professional,grade A.