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Truly Nolen Pest & Termite Control
6621 Montana Ave, El Paso, TX 79925, United States
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Jo
Review №1

Robert came to help assess my pest problem and answered every question I had regarding types of pests and treatment options. Three days later, Herman and Ruben showed up and began treating my house. They were fast, efficient, and very friendly. They took the time to explain the type of pesticides in detail, safety precautions, and follow-on care. They even offered advice to remedy other pests not related to their visit. I am thoroughly pleased with their care and cleanliness while working inside and outside my home. I would certainly recommend Truly Nolen and would rehire the company with zero hesitation.

Do
Review №2

I called yesterday to have the traps set in house checked. I got a response on the same day by Herman. Herman is ALWAYS on time, sometimes early and went above and beyond in handling a concern of my Moms. Thank you Herman!!!!

Pa
Review №3

Joshua Oaxaca is the best - he has been to our house a few times already and has helped to get rid of the wasps and the ants that have made nests on our property. Today he came out to take care of the mice problem that we have and he went beyond the call of duty - he cleaned out their nesting quarters, set some traps in the garage, helped us secure our birdseed and gave us advice as to how to prevent them from returning. Good professional service. I highly recommend them.

Ma
Review №4

Josh is the las cruces technician. He is very thorough and professional. Been with truly nolan for about a year and zero problems in the restaurant.

Ja
Review №5

Joshua is great to work with. A true professional. I highly recomend Joshua and Truly Nolen. Our pest issue is taken care of.

Ma
Review №6

Josh was very professional and thorough in the inspection and treatment of our home. He is always prompt, courteous and knowledgeable.

St
Review №7

As a commercial PM, I use Truly Nolen for all my properties, theyre service is great! I highly recommend them!

De
Review №8

I have been extremely happy with their service. Our service man, Josh, is fantastic. He is very courteous and considerate as he always wears a mask and he is a true professional. He does an excellent job including taking care to provide his service inside our garage. I would like to give Josh KUDOS for a job well done! Take care, stay safe, and God Bless. Desert Doug

Na
Review №9

Highly recommend! It’s the second time we use this company for two different properties and we are happy with the results. They’re very professional and their work speaks for itself. Seven years later, there are still no termites on the property!

Ro
Review №10

Truly Nolen has been our Pest Control Vendor for many years now, and we continue to appreciate their service.

Ru
Review №11

Leo and Gustavo always do an excellent job. They are professional and courteous at all times.

J
Review №12

Im new to the Desert , Summer came and all of a sudden I was being attacked by crickets! a TON were entering from the garage into my home and they would not let me sleep because they would party all night long in the back yard , I was surrounded! My technician Joshua Oaxaca did a great job , they are no longer attacking my house and I don’t hear them at night. He was on time , informative and professional , I am very happy with my new service. I don’t see ants or large spiders around my garage either so I’m glad I signed up for the annual service.

El
Review №13

Super happy with their service

bi
Review №14

Great service! Always on time and quick dispatch anytime I need service right away. Shoutout to Josh the technician which has come to service my home every time I call. Definitely 5 star service.

We
Review №15

Robert and John are awesome, they have taken care of my family and I and we have peace of mind. Robert and John answered and continue to answer ALL of my questions, since I hired them for av while year. Their professionalism is on point. I truly recommend them to everyone.Thank you John and Robert.

Te
Review №16

Joshua always does a great job at my property to eleviate any worries or concerns that I have about insect invaders inside as well as outside of my home. Also, he is always prompt and professional.Thank you, Josh, for doing a great job!

Co
Review №17

These guys were terrific. Very helpful and were able to address my concerns regarding my dogs and the effects treatment may have on them.So far I am very pleased. I think the best part was the little car with ears and tail, so cute and put a smile on my face.

Ma
Review №18

I am super afraid of mice! It was very troubling for me to find signs of mice in my kitchen. I’m happy I called Truly Nolan; they responded in a timely manner, were professional and help me put my house back in order. I know what signs to look for and they will continue to check traps and make house calls for two weeks. I appreciated that they took my corgi’s welfare, with her tiny legs, into consideration. My technicians who have been so helpful through this process are Ceaser and Herman. I want to thank them and commend them for the quality of their work and their responsiveness.

Sa
Review №19

Thank you Robert, Herman and Cesar for the our recent, very pleasant experience in the termite service done to our home. Is was great having professional, courteous and friendly team taking care of us.Robert. Thanks so much for providing us with answers to our concerns and taking time to inform us about the services needed in protecting our home from the termite threat in our area. Thanks for providing us with options available to us helpful to our choice of service and method of payment for your service.Thank you Herman for doing the job itself in treating our home, both externally and inside, in preventing termite migration and infestation to our home. We really appreciate the care and time, walking the job out with us again. We especially appreciate your dedication toward the training of your assistant, Cesar, while never losing focus on the job to our home.Finally, thanks Cesar for the job well done and the care you took in preparing the home and executing the job.Happy Holidays to you and your families!Fernando and Sandra Chavez

Kr
Review №20

If I could give zero stars I would do so. Upon calling Truly Nolan I had mentioned to them that I had box turtles. I was advised by more than one employee telling me not to worry. Their chemicals would have no effect on my turtles. When the guy came to spray my house I again asked if the chemicals were going to be harmful to turtles, and he told me no.To my horror one of my best box turtles ended up dying due to the toxicity of their chemicals. I called an complained to the manager and she acts stupid, and pretends to not know what I am talking about. I cannot and will not recommend this company.

Da
Review №21

I would definitely recommend Truly Nolan of El Paso to anyone that is within their servicing area. I recently set up a free consultation with them. Their Service Coordinator, Robert, conducted his inspection and suggested that I really dont need their service at this time. He suggested a couple home remedies and a product that I can get from a home improvement store. He didnt pull my leg or try to sell me something I didnt need. For that, he has a loyal customer if and when I need their service.

Ma
Review №22

Scorpions and spiders!!

Jo
Review №23

Leo is a personable and conscientious technician. He is punctual and willing to take care of any problem. His service is much appreciated.However...Scheduling my appointment at a time I am home is a continuing annoyance since its on robo-call and the system does not retain my continuing request to call center personnel to only schedule my service 7-9 a.m. l would so much rather speak with local personnel who can retain my request and schedule me accordingly.

PA
Review №24

Staff members are very courteous. Our service technicians Mr. Leo and Mr. Robert are always in time, very professional, and knowledgeable. Both are very caring all the time of my family and my dogs’ safety.

Sa
Review №25

Had my first Initial appointment with truly Nolen and the Representatives Joshua was very friendly and professional in his job. He explained everything and provided great quick service. Highly recommended.

Se
Review №26

I had 3 estimates made for termite control. Although Truly Nolen was a little higher in price than the others, I figured, for termites, might as well spend a little more and have the job done right. Truly Nolen associates came by during and after the termite application. Explaining to me what they did. Very informative. Super nice people, too. I have peace of mind now and super satisfied that the job was done right. Ill do ALL my pest control issues with Truly Nolen from now on.

Vi
Review №27

Great customer service. The man took care of the whole house inside and outside. Very professional and hard working. I highly recommend.

Jo
Review №28

Josh came as scheduled, explained what he would be doing and did it. It was a complete service and theyll be back to continue it. Im pleased.

Li
Review №29

Very professional and efficient. Took the time to explain the whole process in detail.

K
Review №30

They are friendly, efficient, and best of all, they keep critters out of the house. I especially like their spider sweeps inside and out. I also like that they are pet and child safe. That’s why I started with them 25 years ago. Love our technician, Joshua Oaxaca. He cheerfully comes every quarter and in between if we spot bugs in the house or garage.

La
Review №31

Herman came out on-time and with a positive attitude. He walked me through what he was going to do and answered all my questions. Best of all, he did exactly what he said he would - and was thorough and methodical. I would recommend the product to anyone who asks and kudos to Herman for a job well done.

St
Review №32

I love this company thank you so much! They did a fantastic job and was able to help me on the same day. Thank you so much.

Da
Review №33

Extremely satisfied with services provided by this company. The technician who came to my home was very informative and professional. Very easy to work with this company. Termite treatment is generally expensive, but Truly Nolen offers an installment plan which makes it much easier to afford. I had the pleasure of speaking to the manager and Memo via phone call. Both were very professional and engaging and quickly assisted me. Overall very impressed with the level of customer service.

Ma
Review №34

My daughter recommended Truly Nolan because she has been using them in El Paso for awhile now, and I am so glad she did!Joshua was great! I learned a lot from him; he was careful and thorough; I am glad to have him as my tech, and to be a Truly Nolan customer.

Ro
Review №35

Oscar is super professional and helpful. Hes the best

Ju
Review №36

Each time they come for our quarterly scheduled service, they are so nice and professional, very helpful and friendly.

Le
Review №37

I have been a customer for approximately 19yrs. I have had termite and year round service. My experience with customer staff and technicians (Robert, Ruben and John), has been one of professionalism, courteous and efficiency. I have recently had the pleasure of meeting Emily, a local representative. I am very grateful to her, her understanding is very appreciated. I will continue to be a customer and recommend them to others.

Je
Review №38

Leo is the technician that services our home and he is wonderful! He is very polite and does his job very effectively. I would highly recommend Leo for your service needs!

Ci
Review №39

National company with high standards/El Paso office is truly outstanding, starting with the account manager Robert Munoz. Leo, the technician who visited, is an expert with 20 years of extermination experience and he was so conscientious and professional! Thank you guys!

Ja
Review №40

I appreciate that when I call for a service the scheduler and our technician Leo always try to squeeze us in a timely manner to help take care of the matter. Leo was also very kind to show my kiddos and educating them on the process of how things work with the mounts of Ants 🐜 outside. It was interesting!

Er
Review №41

We are very pleased with the all-around quality of service provided by Truly Nolen! The products they utilize are great as well as their approach/method of treating the home; very kid-friendly. Out TN professional, Leo, is very knowledgeable and courteous. He listens to our concerns and addresses them on the spot and has always gone above and beyond :) We have the yearly contracted service and every time we have needed additional visits, Leo is at our door within a couple of days at the most. This is truly a 1st-class pest control service! Very highly recommended!

Vi
Review №42

Josh was the technician that serviced our home. He was prompt on getting here. He explained what he was doing and why. He also informed us of additional services Truly Nolen provides. I would highly recommend this company and technician!

je
Review №43

Leo does an excellent job every time he services my house. He is very courteous and thorough. I would definitely recommend Truly Nolen to anyone who needs pest control!

Th
Review №44

Truly Nolen has been our pest control firm for several years at two different homes. We have been very satisfied with their service. They are always prompt and thorough. Leo, our service technician, is always friendly and very professional. Highly recommend them.

Sa
Review №45

Cannot say enough about this business. Our service technicians Barry and Robert have always been courteous, on time and professional. We certainly have had our share with creepy crawlies and most recently snakes! They always take into consideration our two little ones and our dog whenever they are spraying or doing a treatment. Prices are very reasonable. Definitely recommend this company!

Jo
Review №46

It was my first service with them and it was excellent! They were very professional!

ca
Review №47

Scam! These people will charge you and never come Ive had three separate times where they would tell me they showed up to my house and rang my doorbell but I have a camera in front of my house and they never came! I also had one time where I saw an employee drive up to my house sit in the front for 5 mins and drove away! When I called they told me it was handled but the dude never got out of his truck so I dont see how he killed the wasps at my house unless he did it with his mind. I had to make a big deal for them to send the same guy out the same day for him to semi handle my problem.

De
Review №48

Excellent, conscientious technician

De
Review №49

Truly Nolen continues to impress. They have the friendliest, most professional, caring and empathetic office staff and service techs Ive ever encountered. Their reliability and punctuality to service calls is also very much appreciated. I always feel truly valued as a customer! Me + Truly Nolen = ❤

Ka
Review №50

James was filling in for my usual Truly Nolan guy, Carlos. He was “truly” awesome in helping us with our rodent issue. He came to the house at least twice in a week. He made appoint to also call to make sure we were on top of the situation and have the supplies we needed. James was super nice and appeared to really care about about our situation. The good thing is was all included in our yearly fee. Thank You! 🙏😊🐭

As
Review №51

Oscar has been amazing the last few years we don’t have the ants like we did when we moved in. He is very thorough and polite. I highly recommend truly nolen.

Fr
Review №52

Excellent overall experience, made a bad situation easy to deal with. Ask for Herman, excellent technician!

El
Review №53

We have the pleasure of working with two great technicians at Truly Nolen. Daniel Morales and James Reed have been very helpful and assisted us in our situation. They fully explained the process and clearly answered all of our questions. They are responsive and very professional. Would definitely recommend their services!

Ra
Review №54

Wonderful customer service! Leo has been great in keeping our home free of unwelcome guests. He goes above and beyond in listening to concerns and solving any issues!

Mi
Review №55

I hired Truly Nolen to help me with my termite problem i have at my house. Im very happy with their services. Juan was very knowledgeable and professional. The technician Alex was great as well. I will definitely be using them again for any pest or termite problems i might run into

Da
Review №56

Josh in Las Cruces is great!! Ontime friendly, reliable service!! Exclusion and extermination, who could ask for more!!! You have a customer for life!!

Id
Review №57

Very professional and answered all my questions.

ta
Review №58

Josh came out to my home today because I had a big issues inside and this gentleman was very thorough he sprayed from top to bottom inside and outside every crack in my home answered all my questions hes very experienced in what he does Im 100% satisfied with my service I received I highly recommend Truly Nolen for everything I promise youll be satisfied❤️ THANK YOU JOSH!!

Al
Review №59

Josh does a great job servicing our building and our fire stations. He is always very thorough and asks questions on how the building and stations are holding up as far as pests and rodents not being an issue. Very happy with his job performance and service. Thank you Josh!

Al
Review №60

Have used Truly Nolen for 3 years since we moved to El Paso. They have always done a great job. We have the quarterly service, but they are always willing to come whenever we need them any time in between our quarterly. Leo is always friendly, professional and answers all my questions patiently, he’s very helpful!

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Review №61

Our specialist Josh Oaxaca that covers my job site does an outstanding job going above and beyond every time he visits! Doesnt just come and do his job, he also provides an in depth and even educational look into preventing any kind of infestation of any sort for the future! Highly recommend!

Ry
Review №62

Very reasonably priced service. Fantastic customer service every time you call! The gentlemen that come to your home are always so friendly and make sure everything is taken care of to your satisfaction. I would HIGHLY recommend them to anyone needing pest control!

Gi
Review №63

Always on time courteous and patient. Willing to explain and give advice on anything we ask. just great!Professional and courteous as always. Thank you for great service!

Jo
Review №64

Great, friendly service. We were having problems with both ants and rodents and both are now under control with the quarterly treatments. Josh does a fantastic job and responds to my specific requests. Highly recommend.

Th
Review №65

Robert and Sandra provided excellent information and detail on required termite protection. Herman was truly professional and thorough with the application of the required pesticide.

Ma
Review №66

Joe n tech alex did an awesome job were able to answer all our questions. Very professional will highly. Recommend them.Great job.Job was done in a timely matter.

El
Review №67

Oscar is amazing. Always friendly and gets those bugs

Ma
Review №68

EXCELLENT SERVICE all bugs are always dead Leo is always very friendly and helpful.

Ra
Review №69

Truly Nolan has been exceptional during the 2 years theyve been treating my business. Always available and prompt when called and of course they keep their scheduled service. Leo (our service tech) is thorough, very knowledgeable and always friendly.

Ke
Review №70

Josh from Truly Nolan has been doing the year round service at my house. Noticeably less bugs than when I was trying to do it myself.

Ri
Review №71

Your employee Josh takes care of our MisterCarWash locations here in Las Cruces monthly, he does a good job and provides great service! We are thankful for him!

Gr
Review №72

We have been with them for over a year now and our technician Barry Cummings is so professional and very respectful. He is always on time and answers all my concerns. They have reasonable prices.

Bi
Review №73

Some men have done much more outside work than the present one. Some have done a lot more baseboard spray. Maybe it is not needed, as the little bug traps posted in many places seem to be doing the job.

Sa
Review №74

The results were not worth the money at all. They came and sprayed outside and set traps inside four times a year. We were constantly having to have them come back out between scheduled sprays to spray again because their were swarms of ants inside. For such a large company, I expected them to be more available when we needed on the spot pest control, but sometimes they wouldnt have anyone available to come out for a couple weeks. Definitely not worth the hassle or the money.

Jo
Review №75

I would like to commend you on one of your employees. Josh is my regular Pest Control Technician. He is such an exceptional representative of your company, professional and friendly and i commend you for having such top notch people on your team.

Mr
Review №76

Always on time, quick. Zero bug and rodent problems since we started service. We know the techs on a first-name basis. We are protected!

Ro
Review №77

They go above and beyond to satisfy their customers needs!!! Sandraand Josh in Las Cruces are Awesome! I would highly recommend thiscompany for your Pest Control needs.

Ma
Review №78

I am very happy with Johns service. I was verydispleased with the technician who came once the time that John was not doing thisroute. He sprayed my wooden baseboardsand stained them. He also placed white powder all over all the window sills and did not inform me of what it was. One of the sillwas next to my kitchen table. He was agenerally messy technician.

Gr
Review №79

The technician arrived PRECISELY on the time scheduled. Work was thorough, and the tech was very friendly. A great experience.

Me
Review №80

My technician (Oscar) is always friendly and does a great job! I always recommend Truly Nolen when people are looking for pest control!

al
Review №81

Peace of mind knowing that my problems are taken care of. Manager Emily, employees Joe,Carlos, Juan, and the trainee were informative and efficient. Looking forward to enjoying my home.

LC
Review №82

Excellent Customer Service, and we highly recommend them. Joshua Oaxaca is always a phone call away for us! Keep it up Truly Nolen!!!

Vi
Review №83

I had an ant problem in my house. I called Truly Nolan and within a day they showed up and took care of ant problem. I chose the year round protection package and could not be happier. My technician J. Reed was very professional and beyond knowledgeable. Great experience using them and will continue to in the future.

St
Review №84

We have been very happy with the services that we always receive from Truly Nolen. Thank you for great and friendly customer service.

Ba
Review №85

I can always depend on Leo to keep our preschool safe of all the critters. Great job always!

Ro
Review №86

Leo always provides great service! He is very friendly, and you can ask himanything about Truly Nolens services.

Te
Review №87

My son is in the US Air Force. 3 years ago we found out he would be stationed in El Paso, TX. He and his wife had a less than one year old daughter at the time. When they moved into the house they rented, roaches were discovered. Now mind you, I live in North Carolina. I couldn’t stand the thought of my granddaughter crawling around on the floor with roaches. So I called Truly Nolan and explained the situation. They were very helpful in setting me up an account even though I am clear accross the country. They service my kids house and then I pay the bill. It does this grandmothers heart good to know their house is bug free. Thanks Truly Nolan for giving this grandmother the peace of mind she needs with part of her family so very far away. 😊

An
Review №88

Very Happy with Truly Nolen service excellent service and tech josh.Thank you!Highly recommended

Di
Review №89

The guy who services our house is always very kind and courteous. Never have any pests.

Ri
Review №90

The technician assigned to my house, James Reed, has done an excellent job. He has shown up to every appointment scheduled on time and has explained the whole process thoroughly. I would definitely recommend them.

Ri
Review №91

Love the service an love the employee he is like part of the family he always goes the extra mile

Di
Review №92

I have been a El Paso customer for over a year and Im very pleased with the service. They are prompt with times and effective. Our technician is Leo, and even though he is a Red Sox fan, he is very personable and doesnt mind the constant yapping of our poodle. Thumbs way up!

Do
Review №93

Josh is my technician in Las Cruces and he always gives me an excellent customer service. I highly recommend Truly Nolen

Qu
Review №94

My technician (Ruben) is very professional and very personable. He comes out anytime we have issues with pests in between regular services. Truly Nolen has definitely protected our residence from pests.

BA
Review №95

SINCE I BEEN USING THEIR SERVICE ITS BEEN GREAT THE BEST I WOULD DEFINITELY RECOMMEND THEIR SERVICE. THANKS TRULY NOLEN AND OSCAR FOR HIS SERVICE.

Ja
Review №96

Good experience - we are now rid of ants !

DR
Review №97

We are very pleased with the service we receive with Truly Nolen and our technician Joshua Oaxaca. He does such a great job and is extremely knowledgeable in all aspects of pest control for our office.

Yv
Review №98

Truly the best company to get rid of any pest problems. The staff is very friendly, courteous, professional and they always took care of pest problems fast and efficiently. Thank you Truly Nolen!

Li
Review №99

The technician who provides the services to my business is Joshua O. and he always does an excellent job telling me of the different things to look out for, and report if needed.

Al
Review №100

Joe our sales rep is attentive and answers all of our questions...Our technician Carlos is very friendly, he explains everything in detail and always does a good job. Over all we are satisfied with their service.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:6621 Montana Ave, El Paso, TX 79925, United States
  • Site:https://www.trulynolen.com/location/texas/el-paso-pest-control
  • Phone:+1 915-594-4663
Categories
  • Pest control service
  • Home inspector
Working hours
  • Monday:5am–9pm
  • Tuesday:5am–9pm
  • Wednesday:5am–9pm
  • Thursday:6am–7pm
  • Friday:6am–7pm
  • Saturday:5am–9pm
  • Sunday:5am–9pm
Payments
  • Credit cards:Yes
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