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True Tech Cell Phone Repair
4673 Montana Ave STE. B, El Paso, TX 79903, United States
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Jo
Review №1

These guys were great! I needed my phone fixed quickly for a trade in (cracked front and back iPhone 8) and they were able to take my phone immediately and fixed it same day, even quicker than expected. They even gave me a loaner phone while it was being fixed so that I could continue my day without missing a beat. The finished product was perfect and I was able to trade it in without problems.Would and will recommend to anyone needing their phone fixed! 13/10

Ol
Review №2

Awesome customer service! Very honest and professional. They really went above and beyond to save my phone. I highly recommend them

Ro
Review №3

Just got my IPhone X fixed by True Tech and they provided excellent service! Not only are they knowledgeable, they’re prices are awesome, and they’re honest and friendly guys! You won’t be disappointed!

Co
Review №4

My daughter and I drove all the way to TrueTech from Horizon because the gentleman who was working that day Javier told me he may be able to help me. They checked my daughters phone and told me that the cost to repair the phone was probably not worth the money for the part it needed. I was very appreciative of his honesty and he even gave me a free protective glass cover f for my trouble. Javier took good care of my daughter and I and I am sure he will take care of anyone who walks through his door. Javier has the best customer service which unfortunately has been lost now a days.

Ka
Review №5

Literally loved how honest and up front he was about everything. His prices I’m positive can’t be beat and they did it all within an hour. Had my iPad looking like brand new. Worked even better i feel. Never gonna look elsewhere. 100 % would recommend to anyone who is looking to fix a smart device screen!

Ad
Review №6

I had my screen replaced originally at cielo vista mall. From the start I had issues with the touch screen until it eventually stopped working. My screen was also coming off. I came here and I can immediately feel the difference on the screen. Fair prices, don’t get scammed at the mall and come here!

Ba
Review №7

Requested help to fix my daughter’s Nintendo switch and it was ready in minutes. Great price and great customer service. Definitely recommend.

St
Review №8

Jasmine is such a talented tech all my service I have got done by her is super wonderful and fast I get my phone back the same day , they also have the best prices in town! Super great deals they are very understanding and will assure you you device is going to be able to get fix or it will not be. if they can do anything to save your device they will do it super kinda people! All my device I have gotten fixed I have never had to take it back to them or have not had glitch problems Also I always go and get glass screen protector very good quality thank you true techs for all the GREAT experiences! BEST IN TOWN!

Ar
Review №9

This place is awesome! Very friendly and I didn’t feel like they tried to rip me off. Prices are reasonable and I got my iPad repaired quickly!

Am
Review №10

True Tech Cell Phone Repair exceeded my expectations. They are amazing, helpful and very knowledgeable on phone repairs and various manufacturers. They treat every customer with respect. Their team is very generous and considerate to each person that walks in. I would recommend them to anybody and everybody needing phone repairs, glass repairs or temper glass and cases. Thankyou to their team on a personal note for dipping everything in their power to get my phone in excellent condition!

Fe
Review №11

Patient with customers and even gave me a small speaker for my troubles. The only reason I waited was because my part was not in stock which was out of their control but they kept me posted and were still very quick. Appreciated!

Pi
Review №12

Brought in a 3rd generation iPad and an iPad mini for screen replacements and the prices were within budget! I also added the screen protector for only $10 each with lifetime warranty!!! I will definitely do business with them for all my smart devices. Thank you and keep up the great customer service!!!

Ma
Review №13

I was calling places all day and they were the only ones to answer. They were extremely helpful over the phone and in person. My phone looks BRAND NEW and everything works great! So glad I found them. I will definitely be recommending this place to all my family and friends!

TH
Review №14

So very impressed and thankful. True Tech fixed my phone, earpiece speaker was muffled. Was much less expensive than expected. They could have charged me three times as much and I would not have known otherwise yet they were honest and did not charge for the possible fix. Honesty, truly appreciated, as well as quick and good service. Highly recommend.

Di
Review №15

Great, fast, efficient service! Called in the morning showed up in the afternoon and my iPhone was ready in 20 minutes! Will definitely recommend this place to family and friends! Great prices too!!

Ay
Review №16

Second time reaching out to them to helpFix screen issues on my tablets! Super friendly and honest. Would definitely recommend to anyone and definitely come back to them in the future.

Gl
Review №17

Awesome friendly service. Upfront about the problems you might encounter (fortunately everything went smoothly), fast repair and competitive pricing. Would definitely recommend!

Ca
Review №18

They are super kind and they gave me a great price for a screen replacement. Highly Recommend them!

Ma
Review №19

These guys are awesome..I trusted the great reviews and I can most definitely vouch for the well deserved reputation...honest, fast , beyond fair, friendly, and a comfortable place to rest and wait for the few Minutes that the repair took.

En
Review №20

Great place to go! They were able to have my tablet ready same day and great quality! Great price as well! Definitely recommend!

Lu
Review №21

To start off, their customer Service was quite amazing! They were responsive, they were polite, understanding, kind and most importantly knowledgeable. I had a horrible experience with the previous company that I took my phone too and I was quite nervous to see if anyone could help me in getting some Questions answered and most importantly to fix my phone. They did all of that and my screen on my phone feels like it is a totally new phone. I will be taking my phone to them if need to be in the future! Also comes in handy but they do deliver and pick up if needed absolutely free! Highly highly recommend! Thank you all so much once again.

Am
Review №22

These guys were the best. I needed a replacement iPhone screen, they were very quick, polite and the best price around

Ja
Review №23

Best repair techs! Very honest, affordable and trustworthy. Goes above and beyond for their customers! I always leave satisfied and recommend all my friends and family!

ka
Review №24

I truly recommend true tech cell phone repair! they do such a great job on fixing your device at a reasonable price! they fixed my MacBook in about 2 days and left it brand new and their customer service is 10/10!

Lu
Review №25

I was looking everywhere to get my sons phone fixed no one seemed to have the parts instock I called them they said send me a picture of the phone just to make sure they are ordering the correct part. Called me only a few days later that the part was in and I dropped it off. They quickly fixed it . The phone was ready in about an hour and looked like a new phone. They included a screen protector and it was the fastest and best service I have encountered. Not to mention that they had the best prices. Worth driving across town for. Thank you for doing a great job.

Ro
Review №26

Javier was very kind and offered choices on his products. He was not pushy and had my ph repaired in 25 minutes. High quality at a great cost. I recommend this business. You wont be disappointed!

Al
Review №27

I loved the service, answered immediately and quoted me over the phone. Price is reasonable and affordable. My phone was ready quickly and it looked brand new!!! I really recommend this place.

No
Review №28

TrueTech Cellphone repair did excellent work on fixing two iPhone screens for me. They were very professional and polite! They went out of their way to leave one of my phones in like new condition. I would definitely recommend them, and will be using their services in the future.

vi
Review №29

Amazing customer service. Each interaction makes you feel like a VIP client. They fixed my iPhone 10 max that had the front and back glass shattered as well as a battery problem for $170. My phone was ready in 1 day! Somewhere else had quoted me $300 for just the back glass. I also got my screen protector for dirt cheap because the owners wanted to make sure I felt taken care of. Oh, and they came and picked up my broken phone and offered to drop it off as well!

Jo
Review №30

Took the Mrs phone in, the time and care taken was above all expectations. The part needed had to be special ordered, Javi took special care to follow up and be flexible with our schedule to complete the repair. With as many cell repair options as there are, its refreshing to deal with a company that obviously cares to keep their clients.

Xa
Review №31

The customer service was exceptional and the employees were both informative and helpful.

Jo
Review №32

Javi help a lot. He gave great customer service and he did such a amazing job. My phone feels like brand new.

Ca
Review №33

Javier, the owner is very polite. Repair took a little longer than expected, but everything was great. Definitely recommend to anyone looking on getting their device repaired.

Ma
Review №34

The tech/? was very honest to tell me and reimburse me my money because my phone didnt need the screen replaced he only replied the back cover.

Mi
Review №35

Their customer service is spectacular. They were able to fix another repair shops mistake. Most definitely will be using them for future repairs. Highly recommend

Va
Review №36

The guys at True Tech will take the best care of you and your device! I am so happy I have my camera working again ☺🤗

Mo
Review №37

If you wanna spend money that directly supports GOOD HEARTED HUMANS while still getting a covid safe service done then choose to come here. I’m currently out of state but the next time I need a service I will be shipping my phone here just because I know it’ll be taken care of completely and I will be putting my dollar where it matters. Choose true tech, nothing compares.

So
Review №38

Dropping yet another 5 star review because it is well deserved. We appreciate their kindness and integrity. They are growing on a solid foundation and can only go up from here. Support local!

vi
Review №39

I NEVER DO THIS BUT THESE GUYS MESSED UP MY PHONE. went in to fix my back glass and screen everything was working good just light hairline crack on the screen. after i got my phone my volume button and face id stopped working. They claimed it was already like that WHICH IT WASNT . its cheap but they wont own up to their mistakes.

Sa
Review №40

I’ve dropped my phone 3 times this year! They are a great team and super helpful with my repair as well as knowledge for my phones! Also very professional as well as timely! I would recommend 10/10 before going to the MALL!

ja
Review №41

I’ve always taken my phones to Jasmine to have the screen repairs. My Samsung J3 was giving me software issues so I came by to see her. They were honest with me that it was maybe time to upgrade my device. They were able to help me replace my phone for a great price! I had no idea they sold phones as well. I love my iPhone XR so much, definitely the upgrade I needed!

Ch
Review №42

Literally the best place in all of el paso for any tech/phone needs. Best prices, best customer service as well as the best products used to get your phone looking brand new. Jazz is the best hands down. I highly recommend it. I mean who else can get your phone fixed on the low and still delivery to your home the same day? 11/10

La
Review №43

After calling multiple businesses. I enjoyed how I was treated via phone call and in person. Great pride and quality. I recommend to everyone who needs phone work.

Jo
Review №44

They are simply the BEST thanks guys for making my day.

Ca
Review №45

Extreamly nice, they go above & beyond. My iPad looked as good as new. The prices are amazing!

Mi
Review №46

What can I say other than amazing! Not only was the service between my phones battery replacement and microphone, and my ladies screen repair done swiftly, but it was priced amazingly. And the customer service was on point! We both will be coming back for any needed phone/iPad repair. They have certainly gained two more for life customers! Highly recommend!

De
Review №47

I dropped off my iphone to get fixed front and back, she fixed it in a very timely matter. Sent me before and after pictures which is great! Prices are very reasonable compared to other places ! Definitely will be recommending this place to others!

Ad
Review №48

Good prices and service

Me
Review №49

I brought my LG Stylo 6 to them for a stuck stylus and Jasmine had it repaired within an hour! Shes absolutely amazing! Javier kept me informed on the progress and the cost was so much less than I expected! Im very satisfied and pleased with doing business with them...I will always go to them for anything that comes up. I recommend them completely! Id give them more than 5 stars if I could!!!

Sa
Review №50

The definition of great customer service! Javier picked up and delivered my iPad with a smile all while quoting me the best price in town by far (I called about 10 places). He is professional, efficient and truly places the customer first! Thank you Javier I will definitely recommend to everyone I know!

wh
Review №51

Friendly people and very knowlegable.Went in because there was an issue with my phone and they were able to fix the problem no sweat. Prices were great as well! A+++

Wi
Review №52

This place is awesome. I decided to try them out due to their fair price but was really impressed with the work and the staff. They genuinely want you to be happy with your repairs. A ++

ch
Review №53

Excellent service. He came to pick up my broken phoned and he return it in less than an hour perfectly fixed. Highly recommended.

Ma
Review №54

Great service and great prices! Very friendly and professional staff!

EP
Review №55

I was very sceptical at first. A 5 star review.....it seemed a little fishy to be honest. I thought maybe it was just friends and family trying to help promote. But, I called any way. The guy that answered the phone made sure not to pressure me into agreeing to anything all while being very accommodating. A week later I actually had the time so I figured why not. I was tired of looking at the crack at the bottom of my Samsung Galaxy. We agreed on a time. We met. And 45 minutes later I had a phone that looked brand new, felt brand new, and works as if it is brand new. Very fair price, and I genuinely could have not asked for a better experience. So the trend of the 5 star rating continues.

St
Review №56

Amazing fast service!!!!!! Definitely recommend!

Br
Review №57

Got my iPhone fixed here and had the battery replaced all in one day. It was a super fast process, and they provide quality and fast service! They’re super nice, and the prices are amazing. Definitely sticking to them for all my technical needs.

So
Review №58

Super fast service, they did excellent work on my phone! And the price could not be beat

Da
Review №59

Awesome customer service and repaired quickly!! Loved it 👍🏼

Pr
Review №60

Took in two phones to get repaired and let me tell you, they have great affordable prices and deliver fast, amazing quality!Super recommended!!

ca
Review №61

Had a great experience at this shop, tech’s were super helpful and friendly. Loved that they didn’t charge me an arm and a leg. Highly recommended

Cr
Review №62

Very fast and professional service highly recommended and great prices..... Honest place to get your devices fix.

Al
Review №63

Hands down the best phone repair place in el paso! customer service skills are incredible! plus each repair comes with a free tempered screen protector! if in doubt ... DO IT! def the best prices in town!

Li
Review №64

Excellent service. Very professional. This is my second time going to them for my apple services. I highly recommend them. The delivered on the same day.

ev
Review №65

Jasmine left my sons phone looking like new! Great Job!! She was super professional, I also really liked their store & location. Awesome pricing as well, definitely going to recommend this place to family & friends.

Co
Review №66

They do an awesome job, very good prices and the technician is very professional, I recommend them 100%

ju
Review №67

Fixed my phone in 15 minutes like she said! Really great service and fast!! I’m happy I came here! Phone looks brand new thank you!!

Cy
Review №68

True tech is the best cell phone repair in El Paso ! They have amazing prices and the best customer service they truly take care of they customers !Bonus they offer free pick up and deliver for us busy bees !!

La
Review №69

Jasmine had the best customer service helped out with all my needs and was very kind with all my questions! Fair prices, quality work and quick service! I’ll definitely be recommending them to all my friends and family!

Jo
Review №70

Javier and Alex are awesome get customer service, it was fast and easy. Give these guys a raise forreal thanks alot.

Ju
Review №71

Needed my phone fixed to trade it in at T-Mobile! And they got it fixed for me!! Quick and easy!Definitely at 5 star rating!

Ro
Review №72

Great guys and fast service!

Va
Review №73

Jasmine was so nice and was able to bring light into my dark day! I freaked out after my iPhone completely shattered and she was able to fix that. I’m so glad I walked into this new shop, I will definitely be sending people her way!

Ge
Review №74

CHEAP prices but also very CHEAP parts if you want to be getting your screen replaced and it breaking on its own then come here for sure want actual QUALITY SERVICE AND PARTS TAKE IT TO TECH FIX moral of the story cheap isnt alsway great. I learned the hard way.

Am
Review №75

The prices are great and the quality of the parts and repairs are second to NONE. I need a new phone and found a great one here as well. Thank you True Tech!!

Mo
Review №76

Called them up as soon as they were open and my phone was good within an hour! They also offer pick up and delivery, which is pretty awesome.

An
Review №77

Professional, great work, great prices !! So convenient especially with everything going on they’ve adapted well! My devices look as good as new! Thanks jasmine at true tech. You’re amazing as always!

Lu
Review №78

Great service, fast, friendly, quick. Phone works great and got a really nice case for my phone. Highly recommend.

Ch
Review №79

After going to four cell phone repair places, I called TrueTech to see if they were able to help. None of the other shops had the needed part available, and stated I would have to wait 2-3 business days for them to get the part in. TrueTech had the part available, but it was in another location. One of the techs drove to the other location to get the needed part. My phone was fixed in an hour, and they were less expensive than any of the other cell phone repair shops had quoted me.

As
Review №80

True Tech is the best in town. Quick service, knowledgeable, and professional. They did a great job repairing my iPad and I’d recommend them to everyone.

Sa
Review №81

Awsome place I went there yesterday best experience to fix ur iPhone 11 or any device u have I’d recommend going there best place to go awsome 🙏💕

Qu
Review №82

Always come here I brake my phone constantly and they always have the best service and good pricing

Od
Review №83

Thank u so much for fixing my iphone. Jasmine was awesome. Very professional and by far one of the best experiences ive had in awhile. Totally recommend!!

De
Review №84

I went a few days ago and they were absolutely amazing they have great prices and let you know everything you’re doing. They also fix your phone so fast and they gave me a free temper glass ! Told my family all about them !

Ko
Review №85

Absolutely unbeatable prices , length of repairs, and customer service!!! I definitely recommend this store for all your iPhone, iPad, android, and tablet needs!

Ci
Review №86

Jasmine was suuuuuper amazing.She fixed my phone screen.She was also very professional.Amazing work,keep it up!! 1000/10

Co
Review №87

Amazing friendly service that left me overjoyed with the quality!! It was also very quick!!

An
Review №88

Saved me a headache, cleaned my charging port for free and changed my screen for a great price , thank you guys ‼️‼️‼️‼️

Na
Review №89

My only place to go when I need my phone fixed I’m constantly cracking or braking them. Ask for jasmine she’s the best!!!

Jo
Review №90

Super amazing people, they were able to fix my iPhone Xs Max back glass at a really affordable price compared to other places, and they were super awesome too, they even gave me a free screen protector, my phone looks like new!

Fe
Review №91

Very good work and super economic prices!

Cy
Review №92

Service was great, jazmine was very helpful and got the job done , I highly recommend.

Sa
Review №93

Good price and excellent service !!

Aa
Review №94

They were quick, competent, and reasonably priced.

No
Review №95

Excellent customer service

Co
Review №96

Fast and exceptional service!

Vi
Review №97

Jasmine is the best highly recommend this place

da
Review №98

Amazing work

Ma
Review №99

Not only do they have the best price in town. They are professional, friendly!provided amazing customer service 100%.They diagnose your phone issue and give the amount and give you an estimated time it may take for you phone to be repaired.

Fe
Review №100

Good service, good prices, clean and quality work 100% recommended

Information
100 Photos
100 Comments
5 Rating
  • Address:4673 Montana Ave STE. B, El Paso, TX 79903, United States
  • Site:http://www.instagram.com/truetechcellphonerepair
  • Phone:+1 915-301-7610
Categories
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
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