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Drive Appeal in Eden Prairie
7206 Washington Ave S, Eden Prairie, MN 55344, United States
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mi
Review №1

I just purchased the nicest RX350 Lexus from Drive Appeal of Eden Prairie.The Quality was Top Tier with new tires and spotless exterior.The Finance Manager, Kim is a Gem. She was a pleasure to work with.This is the second Lexus Rx350 that I have purchased from them.My trade-in was appraised fast & very fair. A+++++ Sellers

Je
Review №2

Dan and Kim are amazing and went above and beyond to take care of us. Would highly recommend them to anyone!!

Go
Review №3

Kim and Dan are both amazing. I got a quality used vehicle with low miles. Had the vehicle inspected by a local repair shop. Totally cleared inspection. Side note. I am also in the process of building my credit so I came from a secured CC to 2 unsecured credit cards in like 2 months after getting this auto loan on my history. I had a great experience!

DO
Review №4

I had a great experience, DAN answered all my questions plus showed me several vehicles and explained all the bells and whistles with each one. He is very friendly and knowledgeable about cars....His receptionist was very friendly also, and was very thorough with our paperwork...I WOULD definitely recommend DRIVE APPEAL to anyone...

Ry
Review №5

Purchased my 2011 Jeep Grand Cherokee from AC Motors in EP. Nick was the salesman I worked with all day. He was quite busy with plenty of foot traffic and quite a bit of test drives. He was extremely polite the entire time despite the abnormal traffic.Car buying takes some time, but I have more patience for people that genuinely care about my needs.After agreeing to purchase, Ari helped with the financing and was equally as fantastic. Very down to earth staff. Honest. I felt comfortable making that big decision knowing there was transparency throughout the process.AC agreed to fix a faulty lift gate with my purchase. Upon chatting with Nate up in New Hope and the team the have up at their shop, Im positive Ill be returning for any upgrades or work that may need to be done it the future. Great experience with the repair as I was in the loop the whole way.If youre in the market for a beautiful, used vehicle...do yourself the favor of swinging through AC Motors. 👍

Ti
Review №6

Its been almost two years since I purchased my vehicle from Drive Appeal. Id been searching around for an Infiniti QX60 for a few months. I was determined to buy through an Infiniti dealer in town, but they couldnt seem to bring in or find the year or safety features I wanted. I found Drive Appeal on cars.om or carsoup (cant remember). I went in and visited their showroom. Very impressive foreign auto selection; seemed like everything was in great shape. Dan worked with me on a very fair price for a 2015 QX60 that had all of the bells, whistles, and safety features I wanted. Dan also took an old GMC off my hands, so it was very much a one-stop shop to get setup with a new to me vehicle. The vehicle has had only minor issues since Ive purchased it; regular maintenance and wear and tear from a family of four. The only reason I knock it down to four stars is that they were reluctant of me taking this for an afternoon to get it checked out by an independent mechanic. Overall, very happy with the experience. Dan and staff are good people and, from what I can tell, sell quality used vehicles at very fair prices. When I am in the market again, Ill make sure to give Dan a call.

Ja
Review №7

This is my second car I buy from them And have no comments the cars drive great and great payments and great apportunities on great banks so u could build u credit I will recommend this dealer to everyone and to my family and friends and great costumer service love it thank you so much for my second car and thank you for your help Michael Hassing😍

Je
Review №8

The presentation and condition of the cars was exceptional. Service and attention to detail was above average. A very pleasant buying experience. Greg and Noel are extremely knowledgeable, patient and helpful.

Ma
Review №9

It was a pleasure working with Kim and Dan. I purchased a 2011 Lexus LS460L; a car that was on my Dream Car list from first sight in 2007.The great part about Dan and Kim was there was no drama. The car was everything Dan said it would be; a great car, with no nasty surprises. At the signing of the paperwork, imagine my surprise when Kim did not try to pad the bill and milk every dime out of Capital One and me. I picked the add-ons! Kim did not play the hidden fees game.Having owned 22 cars, to date, during my lifetime; this was the most wonderful car buying experience.Thank you Kim and Dan for helping my dream come true!

Ja
Review №10

Wouldn’t negotiate at all. They took advantage of my young age and first time car buying process. They quote very high rates. I wouldn’t recommend doing business with them. They said they don’t budge on pricing because their cars are “unique” Hahahaha. What?

Ch
Review №11

Dan was super helpful in my car search! Great selection and honest advice! Drive Appeal has awesome deals on extended warranties as well, which I always get with exotic or foreign brands.

Ha
Review №12

Ive purchased multiple cars from both Kim and Dan. They always get me in and out so quick. I arrived at noon, went for a 15 minute test drive, did financing and was on my way home by 1:15. They really know how to make you feel special!

Ti
Review №13

Couldn’t be happier with my car buying experience!! The team at Drive Appeal worked together to find me the car I needed at a competitive price - low pressure and great advice! Will definitely be back!

Pe
Review №14

It was a pleasure working with Bill and Gregg at AC Motors. These guys are pros at what they do. They are upfront about their pricing. They have documents that attest to the quality of their vehicles; the work and improvements they’ve made to the vehicle. This gives you the peace of mind about the investment you’re making. Perhaps, the most impressive aspect of this sale is the easy and speed with which the paper was completed. These guys are very experienced in what they do and I totally recommend them to anyone looking to buy a vehicle. They are pros and the real deal.

Sa
Review №15

I purchased a vehicle from Steve a little over a week ago, and it was an awesome experience! He was extremely thorough when he went through every document, and made sure I test drove several vehicles prior to choosing the right one, so I didnt impulse buy. Extremely friendly, and SO helpful. I will refer everyone to Steve when theyre in the market for a vehicle, and I know I will definitely be going back to him in the future.Thanks, Steve!

Na
Review №16

Great car, great price and with a warranty! Really enjoyed my buying experience with these guys. The car is in great shape and was priced well. Easy to work with and Ive only had the car for two days - but really happy with it.

E
Review №17

Had the pleasure of working with Steve to purchase my very first car and I couldnt be more thankful and happy! Steve does an exceptional job of explaining everything very clearly and he was genuine and transparent with the whole process. He answered any questions I had and offered me invaluable knowledge that I will now be able to carry with me through future car purchases and pass down to my kids one day! Great dealership and solid people behind the business. Thank you for everything, Steve!

Ch
Review №18

Bought a 2013 kia optima and couldnt be happier with the car. Salesman was great and they got me a lower interest rate on my loan than my bank Ive been at for 30 years. Kind of makes me want to switch banks.

Li
Review №19

If your looking for a good reliable vehicle and great customer service I highly recommend going to see Steve he was so helpful and got me into a great vehicle at a great price. He explained everything to me while going over the paper work and answered every question I had. 5 starts for sure the people are great go check them out if your looking to get into a new ride. Thank you Steve I love my malibu

Hu
Review №20

Found a 2012 Fiat 500 Sport listed on Auto trader by AC Motors. Called and Spoke with Hermes who was very professional and courteous. He confirmed the vehicle was available and give me all the information I needed about the vehicle to decide whether I wanted to look at it. Came to the dealer that morning and Hermes was there to go over everything and had the vehicle ready for me even on short notice. Couldnt test drive that day but left a deposit and Hermes was able to hold the vehicle for a week while I was out of town which a lot of dealers arent willing to do. Hermes even called me to make sure I was still interested as there were other interested people. Finally when I returned I test drove the vehicle and the car was perfect. Hermes was even patient while I struggled to get insurance on the vehicle and offered to reimburse me for the gas. Overall my experience with Hermes and the dealership in general was excellent. Ive delt with many dealerships and this one was by far the best. Would definitely recommend to friends and family or return if I decide to buy another car.

Ke
Review №21

I was ready to give Drive Appeal a 5 star review until their registration paperwork delay cost me time and money. I had a good sales experience with Dan and Im happy with the Audi I purchased but the plates didnt show up until 2 days after their 21 day tag expired. I had to go to the DMV and pay for duplicate plates so I could legally drive the car on a business trip. When I asked to be reimbursed for that expense, the officer manager Trisha that took 2 weeks to get the paperwork to the DMV blamed me and the GM never responded. That ruined my experience at what I thought was a better run dealership.UpdateUpdate, Drive Appeal did reimburse me for the plate fees, the check was issued 2 days after I posted my review. Id potentially but a car from them in the future but Id need a guarantee of a more efficient paperwork experience. Added a star.

Ju
Review №22

Had a very smooth and straight up experience with Mike Hermes and our used Subaru Legacy. Was very friendly and Mike (finance) was very honest with us and walked us smoothly through the finances. We were able to negotiate and had a great experience with AC Motors. They are a great local place that has a community feel!

ch
Review №23

Bought an 12 Audi A6 with 70000 miles. 3 weeks into owning it I drove it for a good distance and it overheated. Neither fan was working. Wanting to get it into their shop before the 30 day 1000 mile warranty was up I Called the dealership where they put me in touch with their shop. Had to get the car towed over to the shop. Got the car back today. Picked it up after it being there for a month and was told there was a 1400.00 bill. I was never quoted or asked if I wanted the repairs. Actually communication was non existent unless I physically went there. They cut me a “deal” and I paid half. Upon returning home the backup camera doesn’t work. The other key doesn’t work. I will never use AC motors again.

ga
Review №24

Went in on a Saturday afternoon with a goal in mind... Get a 2014 Cadillac! Being 18 a feat like this is nearly unheard of but... Thanks to the help of Mike and Mike (yes their both named mike) I was able to leave with the best car on the lot and a super happy customer. If you have any hesitation before going there make sure to leave it at the door! They are going to do their very best to make sure you walk out of that place with what ever car your heart desires!

Ju
Review №25

I went in to purchase a 2008 BMW from Michael Hermes and hes was very pleasant to deal with. The car was in great shape and he worked me out an amazing deal. I would strongly recommend stopping by ac motors in Eden Prairie and asking to see Michael Hermes if youre looking for a new car. Thanks Mike!

Le
Review №26

We purchased a 2008 Mercedes from Mike Hermes in mid-July. Can was in outstanding condition. Mike was professional and honest and took time to answer all the questions that we had. The service engine soon light came on during our test drive. Mike took care of the issue with the help of Automotive Concepts in New Hope along with a radio knob that needing replacing. The car needed a new thermostat and after a few days everything was 100% and I was in my new car. Fast forward 4 weeks later, and Im thrilled with my new purchase. Even though the car is 9 years old, it is in excellent condition, the price was reasonable and the customer service was outstanding. Definitely going to look to AC Motors for our next vehicle purchase.

Ma
Review №27

Mike was very nice during the entire buying process. I bought a 2011 Audi S4 with them at the end of July. About 1.5 months after the purchase, I was driving as usual. Without any warning, the engine ended up overheating and completely roasting inside. Seems like I was sold a lemon car. The fact is that now I have a car with a blown engine and a $24,000 loan, which happened within the 60 first days of ownership. Very disappointed with the experience.UPDATE 12/21/2017:After multiple weeks of trying to contact Steven through email and text messages, I did not receive a callback or a courtesy email. Steven promised that he will talk to his General Manager after I email him the timeline of the events. I drafted a lengthy email to Steven (per his request) within 12 hours. However, after receiving promises that Steven will talk to the GM, nothing was done. I came to AC Motors because I heard of their superb customer service and customer experience. I did not see that.I am very disappointed with the entire experience.The review will be updated if anything changes.

Fu
Review №28

This happened a while ago, I kept putting it off and trying to forget about it, but I can’t so I figured I’d get to it.I stopped by one day to check out a BMW I was interested in. A pro of this experience was that the salesman (whose name I’ve forgotten) just let me and my friend take it on a test drive to enjoy the car in peace. Upon the test drive, the steering wheel shook while braking. Knowing a bit about cars, I knew it needed new rotors. But even then I was still interested in it. I popped the hood and found the power steering reservoir was seeping. Again, not a big deal.Unfortunately I was not able to be approved for the BMW so the salesman offered a Mercedes C300 which was nice and I was willing to give Mercedes a try after being a huge BMW fan. Immediately before the test drive (that went perfect), there was a light on the dash that said a headlamp was out even though all lights worked.Long story short, I ended up getting a loan for the Mercedes and took it home that night. I do appreciate the salesman doing what he could to make sure I left with a car I liked by trying all sorts of banks for a loan.But being it a German car, I went to have the car inspected by an shop and they found problems. Problems AC Motors should have fixed before trying to sell the car. There was a considerable oil leak that left a stain on the drive way, the brakes needed to be replaced, and they found that the car had been in an accident due to the front passenger wheel being welded back together and the paint not completely matching on that side.AC Motors homered their agreement to take the car back if I brought it back in 24 hours and even offered to fix all the things wrong but it only made me think, shouldn’t they have fixed it before selling it?So buyer beware. They have nice cars and the guys there are nice but get the car inspected. Sooner than later or you may up with thousands in repairs for your ‘new-to-you’ car.

Ro
Review №29

Great experience! Ari gave us great customer service. We were able to get a great vehicle at an awesome price. I would definitely recommend!

To
Review №30

Dan and Greg were great to work with, and we are very happy with our vehicle! They even got us a lower interest rate and had us re-sign, which was definitely worth it.

Ma
Review №31

Nick was great, he knew what we were looking for and called us when something our style came in. Drove it once and fell in love. The financing was simple as well and was explained well. It was a pretty fast and easy process. Everyone there seemed trustworthy and I LOVE MY CAR :)

M
Review №32

We bought a BMW suv & Nate the sales rep was very helpful and seem to really care what we are looking for and what fits in our budget. As I was setting up my finance papers, the manager Gregg, was very pushy with me getting a pricier car because I qualify for more. That really annoyed me because I am the one paying the bill and all he cares is probably his commission. So I did not fall for it and stuck with the BMW. After 10 days, the BMW just died in the middle of the road and we couldnt figure out why. So we had to have it towed and reached out to AC Motors Eden Prairie to have it fixed. We contacted AC Motors Eden Prairie and Nate told me that he will need to talk to the manager Gregg, and after the long wait with no responses to our concern ( we had to keep calling them for any update, never showed any customer service of getting in touch with us)we get a NO, THAT IS NOT COVERED IN OUR WARRANTY So theres that. we had to pay $1000 out pocket to replace the battery.On top of that, I was told the car was never on an accident just a minor incident, and then my insurance tells me it was involve in a car accident with a deer.So if you want a dealership that is run by a manager that only cares about how much he will be making with your purchase , not disclose important information just to make a quick sale and ignore your questions/concerns after you paid for it, then AC Motors Eden Prairie (GREGG) is the place!Just a heads up to all car shoppers when negotiating Warranty, always include battery replacement!!!

An
Review №33

This spring I worked with Ari to buy a 911. Wasnt really looking or in the market for one but decided it was worth the time and maybe could work it out. Checked the car out, got more pressure from my friends to buy it than Ari, and worked with the bank. Really the hardest part about the deal was waiting a week for the weather to warm up to test drive it. I would work with them again if Im in need of a used luxury car and I recommend them to friends.

Ka
Review №34

Thanks to Steve I was able to drive off with a new car that same day. Despite having bad credit he helped me out and made it easy for me to be able to purchase a car. Would recommend to anyone no matter their situation.

Hu
Review №35

Just bought my first Jeep through these guys and they were great. I have been on the hunt for a great vehicle for quite some time and they were able to set me up with exactly what I have been looking for! Nick and Ari were both very friendly and personable! I would highly recommend checking these guys out!

Da
Review №36

Bought a car and was not pressured, Gregg very friendly and hilarious will do business again any day!!! Extremely happy couldn’t got a better deal or service... Noel is such a pleasant person and very knowledgeable I appreciate you guys sooooo much thanks again!!!!

Da
Review №37

The sales staff (Mike) was amazing. He went above and beyond after we purchased the vehicle to make sure we were completely satisfied. Both Mikes at the location were great to work with and would definitely recommend AC Motors to anyone looking to purchase a used vehicle.

Ja
Review №38

Great experience buying my vehicle from Steve! He was honest and thorough from the start to finish of the car buying process. He made what can be a scary and stressful first time cary buying/financing experience hassle free, comfortable, and took great care of us. It is also apparent that they have pride in the vehicles that they sell. I will be recommending to friends/family for sure! Check them out and ask for Steve!

St
Review №39

Bought a car through Steve earlier this week. Found me exactly what I was looking for and got me a great price. They are very thorough and care more about the customer then most car dealers do.

ry
Review №40

I had a great experience purchasing my Audi A4 from Nick and Ari at AC Motors in Eden Prairie. Nick always got back to me right away with any questions or concerns I had and made sure I was happy with my purchase afterwards. The financing was real quick and easy and Ari pointed everything out and made sure I understood everything. Would definitely buy another vehicle from them again.

Ro
Review №41

Nick was very attentive to our needs and never pushy or salesy. We were able to get a lower mileage vehicle that fits our families needs at a fair price. Highly recommend!

Ta
Review №42

We bought our Jeep GC from here. The manager and salesman were extremely helpful and knowledgeable. We were in a pinch and needed a car that day but the one we had our eye on was in the shop. They rented us a car for two days and when the Jeep came in it was exactly how described. Couldnt have been happier.

Ke
Review №43

I just bought my second vehicle through Nick and Ari at AC Motors. They devised and implemented a plan when I informed them a couple months ago that I was looking to change vehicles. They helped me identify some reliable options in my price range and streamlined the whole process. It made my life much easier and I got an awesome deal!KH

Sa
Review №44

You shouldn’t offer a trade in value that you are going to resell with 80% margin, and claim no negotiotation room on a vehicle you are selling. That is incredibly insulting to the customer. Also would be a good idea to clean the inside of the vehicles and not try to mask the odors with fragrance.

Sc
Review №45

Mike Hermes took great care of us. Was willing to work with our budget, and was flexible. A lot faster than other dealers as well. Thanks

La
Review №46

Gregg is extremely helpful and makes the car buying process as easy as possible. I have purchased two cars here in the last 6 months. First car was great, however, the second car I purchased as is and have taken it to the shop to get repaired 3 times within 1 month of owning the vehicle. Make sure to get the car inspected and not trust their judgement. When I tried contacting the dealership (called over 4 times and left messages) no one wanted to get in contact with me. Not helpful once they have their money. They only contact me when I leave a bad review.

Ti
Review №47

Knowledgeable, fair, and personable. Dan did a great job of understanding and meeting our needs.

Je
Review №48

I worked with Dan at AC motors and he was very helpful, accommodating, and we never felt pressured. This was the 17th vehicle Ive purchased from a dealership, but first time from AC motors and they were the best and easiest to work with out of all Ive been to at this point!

Ka
Review №49

I thought all the positive reviews would mean a good experience. I was wrong. The alignment was doctored on my vehicle to give the impression it was not out of alignment. The cover to the air intake was missing. Now I have to purchase a new lug nut key to repair a flat tire but the key that was given to me doesnt even fit my car. I Now have to drive 30 miles from home just to pay for a part that should have come with my vehicle.

Pa
Review №50

/2018 Purchased 2012 Porsche Cayenne S, car was in okay shape and the price wasnt too bad. What I didnt notice was the tires that they put on looked brand-new but were actually made in 2014 so they were four years old and not even the right tire for the car. Basically putting my life in danger by not having the proper tires installed. Beware

Go
Review №51

BUYER BEWARE!!Be sure to get a copy of all of your paperwork IMMEDIATELY before the finance manager, Greg, has a chance to change it AFTER you have already signed it. Pay close attention to the inspection report and charges, or you may be very surprised and disappointed after you receive the copies!!Do not to pay in full UNTIL the manager/dealer meets their obligation of EVERYTHING mutually agreed upon in the contract or they may PULL A FAST ONE and wait until your check clears the bank and then breach the contract by giving you only partially what you agreed to.

Ma
Review №52

We made an appointment to see a vehicle in the morning only to get there in the afternoon and sale rep took us back to do a test drive and the car was no where to be seen. We then were told the vehicle we came to see was rented out to someone and they would call us when they returned it. They then emailed us saying they sold it. The only reason why they even had our email was because we started an application for that vehicle. No where did we ever contact them with that email so why were they reaching out that way. They were so petty they couldn’t even call us the way we hand communicate with them the whole time. Horrible sales people that are not trustworthy!

Ra
Review №53

M. Hermes did an outstanding job. Professional and courteous. I recommend to anyone looking to purchase a quality vehicle.

Da
Review №54

Very professional and enjoyable experience. Steve was super knowledgeable and helpful in all aspects of the purchase of my vehicle. These people listen and actually care about the customer not just the sale. Thanks guys

Ja
Review №55

I found exactly the truck I was looking for at AC Motors. Nick and Ari were friendly and forthright. I felt like they treated me well. Buying my car from them was easy and I really love my truck.

Ka
Review №56

My experience with AC Motors was the best experience I have ever had purchasing a vehicle. Thank you guys!

Da
Review №57

I was lead to AC Motors through my insurance companies car buying service (USAA). I sent a reply expressing my interest in a 2009 Subaru Forester. I didnt expect a reply on New Years day but Nick Griffin at AC replied within minutes. Within a couple of hours I test drove the car, negotiated in some additional scheduled maintenance and drove away with a new vehicle. The process went very smooth. Nick was easy to work with and was prompt about scheduling the service work I wanted don. I would definitely recommend AC Motors.

Ki
Review №58

I worked with Greg. He was absolutely fabulous and gave me an Amazing deal. I will be recommending this dealership and Greg to all my friends and family.

W
Review №59

Very fair pricing, so easy to work with. Hermes helped us and was great. Would highly recommend!

Bi
Review №60

I met Mike Hermes after looking for cars online and found a really nice vehicle at AC Motors in Eden Prairie. The service was incredible and everyone was very knowledgeable and friendly.

Da
Review №61

I recently worked with Steve. He was very thorough, made the paper work understandable and easy. He worked hard to fit me in what I wanted. I recommend Steve and AC Motors! I will go to them again.

Ch
Review №62

Purchased a 2014 Jeep Wrangler from Mike Hermes at the Eden Prairie facility. Very pleased with his candor and appreciated his assistance in the buying process. Will definitely recommend A.C. Motors based on our experience!

Ro
Review №63

Back in 2016 I bought a car from this guys and I must say Ive not had had a good experience with the car.The mistake I made was not going with a mechanic or even doing a proper inspection on it before buying, they sold me a DEAD STICK called a car..I have spent ridiculous amount trying to fix the car and also with the extended warranty also spending thousands just fix the junk..Buyers Beware please do your due diligence and inspection before buying any car from this dudes they may sound nice but ultimately your the one whose going to be spending your hard earned dollar(CAVEAT EMPTOR)..LETTHE BUYER BEWARE

Ch
Review №64

It was a seamless, pleasant car-buying experience. I went in there knowing what I wanted and Nick didnt try to upsell me or get me into something different. He had the car ready when I got there, took my license information and sent me on a test-drive. No pressure whatsoever. I told him I wanted to check on some other vehicles at other locations, and he just asked I circle back with him before making a decision; which was more than fair. When it came down to it, I went with AC Motors and was very happy with the car and the overall experience. If youre looking for a lot vehicle for the money and no-pressure sales, then Id suggest you start here.

Ky
Review №65

Getting the vehicle was nice and fast. Drove like a dream, and staff was incredibly friendly. Will come back for another vehicle in the future.

Lo
Review №66

Ari,Thanks again for the good customer service that you provided to me when purchasing my Mercedes C 280 W(203). It was a pleasure doing business with you and I will be sure to refer my friends and family. Most importantly my Benz runs smoothly, you also provided me with a Carfax report and offered me after sales service too.Thanks

Ch
Review №67

Had a wonderful experience with Steve Aldes, Would highly recommend to anyone looking for a new car. will help you find something in your price with a good loan.Thanks for everything guys.

Ka
Review №68

MIke Hermes was personable and professional. Made buying a car enjoyable. He was knowledgeable about the vehicles.Really helpful with financing!

ng
Review №69

THE WORST DEALERSHIP I HAVE EVER WENT TO PERIOD!!! the lack professionalism. the salesman was walking away from us all the time using his phone and not providing proper answers to simple questions that we were asking him! i would recommend that you dont waste your time there.

Mi
Review №70

Attn: Jeremy LuffeyHi JeremyThis is Michelle I recently purchased a 2008 Range Rover from A.C. Motors in Eden Prairie. Upon purchase I ran into a couple of issues with Mike Hermes. I told him that the keys to the vehicle were not working I am unable to lock the car doors because the fob key had been dismantled, broken into pieces and the back window of the vehicle would not let down. He told me that he would give me a check for $150 to replace the key, however after contacting Land Rover dealership the cost to replace the key is $310 and to have the key programmed for the vehicle is $180. So in a heated discussion he stated that he would pay the total amount. Then turn around and said he wasnt going to take care anything. I was upset and very disappointed at the services that I received I placed $5000 down on this truck and my expectations were very high of A.C. Motors. I also helped my daughter purchase a vehicle from A.C. Motors. Luckily her key is functioning properly and her Windows are working.My car is at your service lot to have the window fix and the keys fixed they dont even function in order to lock the doors. I would like to know if you will be more professional than Mike Hermes at A.C. and take care of these issues. I should not have had this experience and I am a unhappy customer. I was lied to by your salesman Mike. I asked him before I made the purchase were the tires good he said yes they will last a long time. After the purchase he said you might want to buy new tires before winter.Ive never had this type of experience in purchasing a vehicle. I have had a Mercedes, Lexus and Maserati Ghibli and never had any problems with the dealership or salesman. Mike stated that A.C. Motors were not like those other dealerships an dont provide luxury service. Assuming he means AC motors is less classy. He went on to state he has the money from the bank now, so he dont care what happens to the vehicle.I look forward to hearing from you!

Ma
Review №71

I was browsing craigslist to try and get a better car and found AC motors. talked and met Steve Aldes. Hes one of the most down to earth car salesman I ever met. He broke down the financing and trade-in and found me a car that I liked and was within my budget. Very much enjoyed talking sharing life experiences. Will highly recommend him and AC motors to anyone looking for a car.

De
Review №72

Horrible experience. Found a Jeep on their website that they had just got in. I contacted them to set up a time to look at it. I was told it wasnt ready yet, but would be contacted when it was. I was them bombarded with emails over the next week asking if I had any more questions about the jeep, and when I could come in to look at it. Id reply asking if it was actually ready, and was told no. All of the emails were automatically generated. After about two weeks of waiting, I bought elsewhere. The next day I got another automatically generated email, so I emailed the sales guy and said I bought elsewhere and to remove my email. Another week after that I got another email. Obviously these guys are not on top of their game. If it was this difficult to give them my money, I can only imagine how difficult it would be if I had a problem with a car.

da
Review №73

Great customer service. Would definitely recommend!

Ke
Review №74

Thanks for the Audi A3. Ari did a great job with the whole process.

Pa
Review №75

Bought ah 2005 Audi no warranty because I trusted Mike Hermès as he told me if anything happens with in two weeks to let him no exactly two weeks and three days my vehicle wouldn’t start alarm system decides to go off whenever it wants total lemon I feel unfortunately done nothin to deserve this now I’m back to the bus if I knew car buying was like this I would have stayed walking well now I am thanks to ac motors be wise

Am
Review №76

Great experience at AC Motors! Ask for Nick, he goes above and beyond to help in anyway he can. I would highly recommend.

An
Review №77

Weve bought 3 vehicles from Nick and Ari and been happy with all 3! These two curate the strongest pre-owned stock out there. Weve had 2 wonderful A6s and one Q7. Great guys who know cars and are great people.

Ry
Review №78

Nick was awesome! He knew exactly what he was talking about, when I started asking questions about what type a vehicle I needed. It is a great atmosphere in that dealership and the process was super quick and easy. Im only getting my vehicles throught AC Motors in EP from now on. Thanks Nick and Aryan!! You guys rock!

Ma
Review №79

I thought I got an awesome deal... until I had to take it to a mechanic.The intake manifold is in two pieces and bolted together. It is not serviceable, so they are not able to take it apart to fix it. My mechanic said it looks like someone tried to take it apart and didnt do a good job of putting it back together because it was leaking on all sides. $3,300 just to replace that! AC Motors has been the only one to touch my car.They cleared the errors before they sold it to me.Long story short: do yourself a favor and take any car to a mechanic to have it checked out, first.

Ni
Review №80

Mike Hermes was great and helped me get the car I was searching for for months, at a great price. Flexible and easy to work with.

ye
Review №81

Great place to get a car, the sales person Steve was extremely helpful, we bought a 08 Lexus from him today. Highly recommend this place

Ki
Review №82

I was referred to AC Motors by a friend. We worked with Nick and Ari. They were very knowledgeable and professional, They helped me with all my questions and were very patient. I would recommend them to anyone.

Br
Review №83

Have bought multiple cars from Ari at AC Motors Eden Prairie over the years and been very happy with all my purchases. Ari will go above and beyond to find vehicle you are looking.

An
Review №84

You will never meet 2 guys that work harder than Ari and Nick. They will happily do whatever it takes to get you the car you want.

Ou
Review №85

Love the service Id receive at AC motors in EP, the process was quick and easy. Nick was very helpful,I would recommend my family and friends to come check out AC motors in EP.

Da
Review №86

I purchased a great car for an even better price. Nick and Ari are the best in the business.

Ja
Review №87

Gregg and Noel were great to work with, we are very happy with vehicle! No pressure, Highly recommend!!

To
Review №88

Bought an 08 Grand Cherokee from AC Motors a few months back. Could not be happier buying from these guys. Quality car inside and out, looked like it just came off the showroom. Any questions or concerns I had, Nick answered every time I called and took care of me right away. Dont hesitate to jump on a car from these guys!

Ty
Review №89

Fast and easy with honest sales people!

St
Review №90

Would not recommend. After no wiggle room on a price thats on the absolute high end of value, youd expect no issues. Post purchase first time using AC wasnt working, glove box was broke, and previous front end damage had missing and damaged body work. The full belly pan was missing! All expensive repairs. Also lets say you ask this place to get an pre-inspection done elsewhere at a dealer, they only allow it post purchase, and you can return the car within 24 hrs as they will fix it and increase the asking price to account for the repairs, and resell it to someone else. Rediculous. Do you know how shady and inconvinient this is? When youre already asking full retail excellent value, this makes no sense. Another shady move...they sold without the title in hand, and never mentioned it. In fact said theyd get the title out shorty after the sale. Took them 26 days to track it down and get me the title. This place is clearly only about profits. Highly recommend purchasing used through an actual dealer, or at min. someone that would repair the car if something is wrong.

mi
Review №91

Just bought a 2010 glk350 4matic on 8/26/2017 from acmotorsminnesota eden prairie,mn. I must say the experience with this dealership was outstanding, my sales rep micheal Hermes very friendly guy, made the car shopping easy and fast including my tradein, i was out of there in an hour in a new car. Micheal hassing as a finance manager made it fast on finding a right type of finance for me. I have shopped at many dealerships in minnesota and I found this one to be the best and this is where Im shopping for my next car as well. Thanks micheals. ;)

As
Review №92

Amazing service from Mike Hermes! Highly recommend!

De
Review №93

I went in not having the biggest down payment and a pretty cappy credit score bbut I was still able to leave there with a gorgeous trail blazer that was better then anything I could have ever expected. All thanks to steve! Great guy, he was extremely helpful and got me a vehicle when I didnt think I would be able to get one. I wIll be recommending Steve to all of my friends in need of a vehicle!

Wi
Review №94

Was easy, fast, and very helpful working with Ari. Would recommend to anyone thats looking for good cars at a reasonable price. #FordFusion

Th
Review №95

If they did not send me 6 letters for offers to my wife and i in one week i would not be sour, but this also says of what type of sales people they have, Pressure tactics is not a great way of sales, you might want to look up a book written by Zig Zigler and take some advice.

Al
Review №96

Very great service from Steve

Mi
Review №97

Steve was very helpful!

Da
Review №98

Gr8

Information
21 Photos
98 Comments
4.3 Rating
  • Address:7206 Washington Ave S, Eden Prairie, MN 55344, United States
  • Site:https://www.driveappeal.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_term=GoogleLocalTrafficEdenPrairie
  • Phone:+1 952-943-0745
Categories
  • Car service
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Used car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–6pm
  • Saturday:10am–5pm
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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