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Lous Custom Exhaust
195 Newport Ave, East Providence, RI 02914, United States
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Co
Review №1

Went here for a muffler delete on my BMW a couple months ago. Exhaust setup is fine aside from it rattling a lot and also the quality of workmanship was below average. Whoever cut my exhaust at this shop decided to cut an EVAP hose above the muffler and almost cut through a large battery wire above that. Car started misfiring and idling horribly for 2 months afterwards since I could not figure out why it was running roughly. Eventually put the car on the lift and found this where my exhaust was cut...

Ha
Review №2

Best place for exhaust work. The craftsmanship is truly amazing and they are the best in the business. They definitely know what they are doing. If you need any exhaust work done and want it done right the first time, go to Lous.

Ni
Review №3

The chrome tip on my exhaust rusted right off my 99 Cherokee. Found Lous online and saw that they had excellent reviews. Drove by for an estimate and he gave me a great price and appointment for the next morning. Got me right up on the lift and discovered a few more issues with the tailpipe. Cut it off, installed new pipe, fixed the poor hanging supports from the old one, repurposed the chrome tip and welded everything perfectly into place in about 45 minutes, all for no extra charge. Got to rap with Lou while I waited, and he is one hilarious guy with endless stories to tell. Made my month. Highly recommend.

te
Review №4

Always a pleasure going in there, really great people who are always honest, fair priced, and just want to get your car running well again. Highly recommend to anyone needing exhaust work 😊

Br
Review №5

Very happy with the the entire experience. They handled my truck like it was their own. The exhaust sounds amazing and I get compliments everywhere I go.

Ru
Review №6

Owner is super cool and workers are wonderful! Went to get my exhaust work done today, and they did awesome work on my car. They ask me how I wanted to do it and recommended me on how to do my Exhaust setup. They even showed me my setup after they was finish car sounded amazing! And Bentley is also awesome!

Es
Review №7

These guys are awesome and really helped me out in a tight spot and went above and beyond. Will keep coming back and send others here!!

An
Review №8

Had a spare tip welded on. Very professional and made sure it was perfect and to my liking. Great people, exceptional rates, great service. Would recommend to anyone. Will be coming back for any more exhaust needs! Thanks guys.- red Honda with the teeth guy Angelo

Ed
Review №9

It was great the service was fast and the staff knew what they were doing

St
Review №10

I would highly recommend this business. Eric went above and beyond to assist me with a custom exhaust modification.

Un
Review №11

Awesome service! Went to a dealership for some problems with my car. They told me it was a flex pipe and to fix it would be $400 and to buy a new one would be $2000. I was recommended here and they charged me way less than the dealership and they were honest. Would recommend 100%

Ge
Review №12

Went to Lous based off of the recommendation of some friends and was very impressed. Good quality work for a very good price. They showed me everything that they were going to do and confirmed it with me before doing anything to make sure I was okay with it. Excellent customer service and even better craftsmanship. They are very honest and wont steer you the wrong way. I would definitely go back to them for any future exhaust work and highly recommend them to anyone.

We
Review №13

Came here for a $100 job that was quoted for $300 at the dealer. These people are honest, transparent, quick, and reliable. They were also extremely respectful to my level of caution regarding covid and all wore masks when they saw mine. Also...the place down the street has a similar name, and a lot of the one star reviews on here are for services that this place doesnt even provide, because they probably went to the wrong place, got messed up, then thought it was this place when they reviewed. Just my theory. I cant imagine anyone being displeased or ripped off at this location

ra
Review №14

Great pricing, great people, fantastic service. Couldn’t have asked for better! Extremely happy I chose Lou’s.

Mi
Review №15

Putting a flowmaster on my 2021 Ram. This is my fifth vehicle Ive gone there with. Always great work and even better people!Highly recommended!

Da
Review №16

Made me move my semi truck for 45 mins and pay tolls and all, to tell me he can’t do it no more .bad bad service arrogant old man at desk !

Ro
Review №17

I thought I needed a compete cat-back exhaust. I was quoted $3200 just for parts at another shop. Jay inspected the system and determined that I did not need a complete system yet, and only needed a small section repaired. They welded a new section of stainless steel and I was on my way for $100. I will definitely be returning when the system finally needs replacing.

da
Review №18

Always professional, getting the job done

Iz
Review №19

The best shop in the state. 5 stars isn’t enough. They were very understanding and helpful. I advice anyone who wants their muffler fixed properly to go there. They will do the job nice and quick have it look and sounding amazing. No repair shop will understand you like they will. Once again thank you so much guys and may God continue to bless you with many more.

Jo
Review №20

Fastest and easiest car repair I’ve had to date. Fixed my broken exhaust pipes in one hour. In by 9, out by 10! Great work!

Da
Review №21

Great job on my truck.

Ja
Review №22

They do excellent work for a reasonable price. They even stayed hours after close to finish the work on time. I am very happy with my custom exhaust on my suv. They take the time to do it right!

ni
Review №23

A1 customer service and A1 work. Called at 2pm to see if I could get my car checked out, and was fixed & out the door by 4pm! Recommend to anyone looking for a fair price and quality service. My car has never sounded better. Thanks again guys !

Ch
Review №24

They fixed my after market exhaust that another shop butchered. Every person wondering whether they should go to them the answer is yes. They price great as well!

Je
Review №25

Had 2 20 pipes bent to connect new mufflers charged 280.00 . Everything looked fine on the lift till i got it home... Pipes were 4 from the ground brought it back and told me it was my fault cause old pipes were like that too🙄 Wanted to redo at my expense and smaller pipes.... The CUSTOM should be taken off the sign...Just parts changers...Not impressed..

Ch
Review №26

I just had my F250 exhaust replaced at Lou’s. I spoke to Jay about what sound I was looking for and he was spot on with what he recommended. My truck sounds fantastic!The price was very responsible and the work was top notch. 👍 Great job guys!!!

Al
Review №27

I love this place. Can’t recommend it highly enough. The quality of work is top notch and everyone who works here is very friendly. I also really like how they give you options for each job. I get all of my exhaust work done here and recommend them to everyone I know.

gm
Review №28

Took my A4 in to repair a badly damaged custom exhaust, these guys do excellent work and prices are more than reasonable. Four months later, I’ve had no problems and everything looks and sounds great. They also really stand behind their work, I will go nowhere else in the future.

An
Review №29

Most trusted group of guys around! They actually showed me what was wrong with my car and fixed it the same day I dropped it off and it runs like a new car! Will only be going here for now on!

Gr
Review №30

Excellent guys and excellent work. Thanks Jay and Eric for your help much appreciated.

K.
Review №31

Until they disappoint, which they havent they get 6 stars from me! Great people, excellent service, fast service, excellent quality, honest, great workmanship and excellent prices. These are cliches but REALLY, SKIP THE REST LOUs IS THE BEST!!! Not a paid spokesperson, employee, family, friend or bot. Im just a patron that wouldnt take my cars anywhere else for exhaust system work.

Se
Review №32

Had a really bad exhaust leak and a loose pipe. It was almost last minute but they got the job done! They show you what needs to be fixed and once its done, they show you the process after. More than satisfied with the results ! They take the time to explain whats going on and theyre knowledgeable. Definitely the place to go!

Jo
Review №33

These guys are great! Went in because my muffler needed work and they were honest and very fair. Fixed exactly what was needed. Will definitely recommend and go back. Thanks guys

ka
Review №34

Just brought my Mercedes c300 In today for an exhaust leak. Once I got there he walked me through what was going to happen and showed me the problem I went an sat for a few and before I knew it he said I was all set and ready to go. I highly recommend this place , they did a great job !

Th
Review №35

I would give Lous Custom Exhaust 10 stars if I could! The service is outstanding on all levels and the people there are great - they go the extra mile and genuinely care about their customers. I will be going back for sure and I would highly reccommend them to anyone who needs good quality work done at an affordable price by good people.

Jo
Review №36

Excellent job removing the resonator and installing straight pipes on 2010 Camaro 2ss

Be
Review №37

They squeezed my car in today without an appointment and replaced my whole exhaust tubing at a great price, really good work as well, will be coming back for any exhaust needs, very reasonable and understanding group of guys, thank you

No
Review №38

I highly recommend Lous.They fit me in without an appointment.They were friendly, professional, and knowledgeable.They did a great job.

Ke
Review №39

Ive used this shop for years and have always been happy with the work and the price 😁😁😁😁😁

Ja
Review №40

Excellent, Professional, and Knowledgeable. Fixed multiple issues on my 2002 Honda Odysseys exhaust system and it runs good as new! I called on a Saturday morning (as I had with several competitors, and being told they couldnt look at it for a few days) and he told me to bring it down and he would take a look at it that day. Brought it in, had it up on the lift within minutes gave me a very reasonable price, and we discussed bringing it back in on Monday. Come Monday - brought the van in for repair while I waited. Had the van inside and they began work within minutes. Initially we were going to salvage my existing converter, and replace the flanges on either end (as they had failed) and in the process it was discovered that the cat had started to break up inside as part of it had shifted and blocked the hole for the O2 Sensor. They brought it to my attention, and I opted to replace the cat while they had it apart. Had the new cat there within the hour, and had it all buttoned up and on my way. Jay and his son took great care of me. They will have my business going forward. Great work guys!

No
Review №41

I brought my v6 mustang in to replace the stock muffler with something a little bit louder. They were super friendly and priced fairly, and they got the job done quickly and efficiently. The tip they put on looks great, and the muffler they recommended exceeded my expectations. 10 out of 10 would highly recommend!Update: A year later the muffler has worn in, it has a great sound to it, and the welds and the muffler all held up beautifully. Still looks and sounds great! 5 stars still!

B.
Review №42

Very professional guys that run the shop. Super honest. Before I brought my Lexus here about a year back I was almost swindled by dealerships and other shady hackjob shops. These guys are so upfront to the point they want to take you under the car and show you so that everything is clear and you actually understand whats going on. They dont just say that there going to patch it up. I just recently brought my girlfriends car here and the guys there stayed late to squeeze me in on a saturday so we could have the car for sunday. Stand up place stand up people. Id send my grandmother here. Five stars all day!

sn
Review №43

Great people very helpful and fast . Great conversation thanks for the work on my bmw !

Le
Review №44

Would give them 0 stars if I could dropped off my truck for full exhaust they down sized the pipe from 2”7/8 to 2”.5 all the way back then ran a single 2.5 out of the muffler trucks had running issues ever since finally had exhaust replaced with proper size piping and muffler truck runs great you would think a five star exhaust shop would do better job thanks

De
Review №45

If I could give these guys 1000 stars I would! Great prices, great quality work! Amazing people! Very friendly very very good people I cant say enough about them! I would highly recommend!!!!

Re
Review №46

Jay and his team did a great job. They were honest and did great work fixing my exhaust. Absolutely no BS. Ill be returning for any more work. If youre shopping around for a great fix for an honest price, definitely drop by.

Br
Review №47

Website and good state it opens at 8:30. I got here at 8:20 and waiting until 9:30 and no one showed up. For all I know they may do a good job, but they never showed up to work that day. Hesitant to try again as exhaust shops are a dime a dozen.

Ro
Review №48

Awesome muffler shop . They rock! So glad I went to them. Very fair willing to work with you. .

Tr
Review №49

Great place to have your exhaust repaired and solid workmanship. Did not have to wait long to get in and repairs took less then an hour.. Great staff.Reasonable considering the positive experience. Will recommend if you need a last minute repair and/or great workmanship.

Li
Review №50

Called them at noon asking about a flex pipe, came in an hour later they lifted my car up and showed me the problem and explained everything. For me a young woman who isnt experienced with cars I really appreciated this. They had everything fixed within a half hour if that. The guy treated me like he would his own daughter. It was honest pricing and great service!

Ju
Review №51

Great shop, great guys, Excellent work! If you need custom exhaust work done (not the bolt on junk) you need to look no further. I called on a Monday afternoon and dropped off the next morning for a complete muffler back dual exhaust rebuild, 2 hours later they call saying its ready for pick up. Super fair prices and great work. If you live within an hour of Providence its the only place to go. 2006 F150 5.4L

Da
Review №52

I am a student in Rhode Island and finally came to the decision to buy a car as work and school were getting hectic. Went to get my car inspected for RI registration and inspection station stated I needed a whole new exhaust system, quoted me $1100. Yeah, no way. Spent less than that on buying the car itself. Came here due to great online reviews and boy did they live up to it. Staff was extremely quick, courteous, and knowledgeable. They fixed all my exhaust leaks for a good price and lo and behold I now have my inspection sticker. I recommend them for their work and think its awesome they keep their dog around. 5/5 from me.

Ol
Review №53

I stopped by lous to ask some questions about an exhaust for my cruze. I wound up leaving with the EXACT tone I wanted at 1/4th of the cost I was quoted other places. Happy customer and will spread the word!

Ma
Review №54

Great experience. Fast service, excellent quality, good price. I will definitely be back next time I need exhaust work

We
Review №55

These guys do excellent work. I’ll never go anywhere else for exhaust related repairs.

Li
Review №56

My car needed work on the exhaust system. Brought my car in at 10 it was done by 2:30. They showed me what was wrong and how much it was going to be to fix. The quote was exact. Very honest which is a rare find. I wouldnt hesitate to bring my car there again if I had any other problems or recommend them. Thanks for the great service.

JA
Review №57

Threw away my tunnel exhaust heat shield which it’s needed for the car. Never bring your BMW there hack job

Mi
Review №58

Professional, reliable and honest. The custom exhaust was installed in a timely manner and looks awesome! Sounds just the way I wanted it to. Lous totally nailed this custom job! I drove from CT (56 miles) to have this exhaust installed on a recommendation from a coworker. If asked, I will do the same.

Ta
Review №59

I brought my old school to them, single pipe switched to dual exhaust... and my jeep Cherokee.. same thing done... They do great work... fast an they work with your budget.

pr
Review №60

I went in without an appointment and they took me right in. Very honest and reasonable prices. Great guys to talk to. I was replacing my stock exhaust with a performance exhaust on my BMW e90. I highly recommend this place!

Da
Review №61

Amazing experience, I have a beater 05 Chevy Malibu maxx, needed to get it ready for inspection, All my buddies go to lou’s so I decided to finally check it out, the exhaust for my car was incredibly loud along with the heat shield rattling which made it even worse, one of the employees Jay, kindly talked me through my options and showed me what was wrong with the exhaust and such, I couldn’t believe how fast it was done when he finished welding and it definitely costed less then I thought I’d be paying, after that he then proceeded to tell me what To do to get the rest of the car ready for inspection. 10/10

Re
Review №62

Great price and excellent service!

Sh
Review №63

Dont go there. Poor service and disrespectful employees

Je
Review №64

Im so happy, these guys got it so right! After two hack jobs at other shops, Lous restored our faith. Its evident that they care about the quality of the work AND wanted us to be happy with it, too. Thanks Lous for impeccable work!

PF
Review №65

Look no further for your muffler repairs. These guys were the absolute best. In and out in 30 mins and a very fair price. As the owner said to me - we fix whats broken and thats exactly what they did....without the BS of trying to sell you something you dont need. Will recommend Lous to everyone I know!

Gr
Review №66

Will be recommending this shop to any people who ask me where I got my exhaust work done. I walked in with my girlfriend around 9:30am yesterday and left feeling as happy as a little kid on Christmas. Jay and Eric were the two on staff. Jay was incredibly courteous and extremely informative. From the get-go you could tell Jay cared more about the customer than the money. Sounds cliche, I know, but just give them a call and ask about your options.Eric was just as informative, before, during, and after the whole process. One of the hardest and most genuine workers I’ve come across. Ask as many questions as you’d like - I did because I think it’s important to understand what you’re doing to your car - they’ll answer them all.I came in with the intention of having an Invidia Midpipe installed onto my Lexus. After having taken a look at it and putting it up on the lift, Jay advised me not to put the midpipe on, and to get a resonator delete instead. Mainly to avoid any engine code and so that I’d be able to pass inspection. To make a long story short(er), he suggested I save some money by returning the product and going another route. For the record, he would have still installed the midpipe had I really been set in my ways.We were so satisfied with the end result that we called them on the way home and asked if they could squeeze in a Civic SI for a muffler delete as well. They did. Again, they were super polite and informative through the countless questions we had.Side note : Bentley, their dog that works up front with Jay, one of the greatest, most well-behaved dogs I’ve ever had the pleasure of meeting. Such a good boy!Thanks again-Greg and Erica

Ch
Review №67

Took my Tacoma here for an exhaust leak last year. 60 bucks and literally 15min later and the job was done, painted and welded beautifully by the owners 2 technicians who were cool guys. 1 year later the weld still looks as good as new and no issues, Ill be going here for anything exhaust related on either of my vehicles

mi
Review №68

Highly recommend these guys. Great place for anything exhaust related. Fast, honest, great workmanship and great prices.

cu
Review №69

100% professionalism all around. It was super easy to make appointment and all my questions and concerns were taken care of. I felt at ease having these guys work on my car when I saw the reviews and after having been there and watched them work I now know why they come so highly recommended! I would never go anywhere else period!1993 VW Passat GLX VR6

Au
Review №70

Good dudes at good prices. All custom work. Systems from scratch for your vehicle. I would highly recommend to anyone looking for exhaust work.

st
Review №71

Had recent work performed. Honest quotes great work. Very fast work performed while waiting. Highly recommended.no BS great guys

Sa
Review №72

Had work done on two of my vehicles this week at Lous. They were very knowledgeable and skilled at fixing the problems with my exhaust. Great prices and fantastic work. Ill be seeing them again whenever I need exhaust work.

Je
Review №73

Having work done on your car is aggrevating enough. Finding an honest knowledgeable shop is even harder. Look no further than Lous!! These guys are quite impressive. Friendly, Honest, Knowledgable. They saved me money and time. They used high quality pipe and explained the process step by step. Absolutely awesome. Lous for life!!!

Fu
Review №74

Amazing and Honest People Who Know There Stuff. Needed Somebody Work Done That Nissan Stareline stated would cost $2400, went to Lous and he charged me $500. The work they do is top notch and they have a customer for life in me. Great Work Again Guys-09 Nissan MuranoP.

An
Review №75

Neurotic Porsche owner, brings in his baby and it gets treated better then it does at home. These guys are the professional, fast, respectful, honest and amazing welders. They are truly craftsman bending raw materials creating a better than OEM custom exhaust in their shop and pricing it significantly lower then OEM or that cheap Chinese junk out there. If you love your car and you need exhaust work there could not be a better, safer place to bring your baby... Thanks guys!

Ra
Review №76

Was great just showed up no appointment bought a catback and it didnt fit. Brought it to these guys and they fixed all the factory issues, welded it it while i waited. Awesome service, friendly employees,and great prices used them before and will continue to go to them for all my exhaust work

Jo
Review №77

Free estimate , fair pricing , fast work. Had too do extra work and didnt raise price from original estimate. Would definitely recommend and use again . Thanks-joe1996 Land Rover disco

Ma
Review №78

These guys are awesome, very reasonable prices and great quality work. They fabricated my whole exhaust system the way I wanted it w. Nice clean welds, thank you.

To
Review №79

Bottom line: stop looking, these are the guys. Rare (these days) group of craftsmen who actually care about their work, are honest and dont rip you off. Did a full motor-back custom stainless exhaust for my Euro-import classic Land Rover Defender. No parts available in US (not a NA spec vehicle), these guys had to make it all custom. Work of art, took them longer than they expected due to requiring more fabrication than expected, but still done in 2 days and they didnt upcharge me. lifetime warranty. Best thing, it is quieter AND notably more powerful even though that was not the intent. Bonus? They put my wifes truck up on the lift to help diagnose a suspension clunk no charge.

K
Review №80

What ever you do....support this shop! They are professional, friendly, honest, and very reasonable with pricing.

Tr
Review №81

They do good work i love the metal robot dude they got in the front of the shoppe that things cute

Ty
Review №82

Went their for work on my exhaust. Came out great love the new sound and very affordable price would go back for work in the future.

wa
Review №83

Great guys fantastic job ( thsts coming from a mech/ car restorer for over 30 years) no issues cant say enough

Bu
Review №84

I must say, the explanation and the work done in a very short amount after time, price was very reasonable, very nice guys, and Bently the family pet . I would recommend Lous for anyone needing Exhaust Muffler work.

Ch
Review №85

LOU IS THE FRIGIN MAN!!Go to Lous. They will fix your carMake you laugh, they will show you the why the what the how and you wont feel it in the wallet!!! Great guys!! Quality, Honesty!! You dont find shops like this anymore!!!

Co
Review №86

These guys are amazing. Really nice and quick, quality work. They will be my go to guys for all things exhaust. You will kot be disappointed.

An
Review №87

Great service, very fair price, quick turn around, couldnt be happier. Highly recommend

Tr
Review №88

Bought an aftermarket catback exhaust for my 2g eclipse and it didnt fit right. They did a great job cutting and welding it so it fit right. They walked me through what was being done and were very friendly. Prices were very fair too.

El
Review №89

Great pricing and honest people. This is the place to go💯💯💯

Sa
Review №90

Replaced my stock muffler. Now my truck is extremely throaty with no cab drone. Payed less than what I thought it would be. Glad I found this place.

Ay
Review №91

Very nice people

An
Review №92

Great, honest people! Highly recommend.Great work at great price

Ni
Review №93

The best.

Pa
Review №94

L think lou is a very good exhaust system man.l had my 2oo3 Toyota echo fixed for 300. give this nice man youre work that has to be done on your exhaust system .I NOW HAVE 175.000 MILES ON MY CAR AND THE PICE HE WELDED ON IS STILL GOOD.PAUL S.

C
Review №95

Great people, excellent service and pricing!

Ro
Review №96

Very honest,great work and most importantly never over charge you. We never take our cars anywhere else.

Di
Review №97

Fast friendly and inexpensive. Highly recommended.

Ch
Review №98

Very reasonable prices..thanks guys

Qu
Review №99

Awesome service, very pleased

Ar
Review №100

The Best!

Information
32 Photos
100 Comments
4.8 Rating
  • Address:195 Newport Ave, East Providence, RI 02914, United States
  • Site:http://www.louscustomexhaust.com/
  • Phone:+1 401-434-5687
Categories
  • Muffler shop
  • Auto repair shop
  • Metal fabricator
  • Welder
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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