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Scott Volkswagen
777 Taunton Ave, East Providence, RI 02914, United States
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El
Review №1

Scott Volkswagen made my car buying experience seamless! So thankful for Chris who helped my husband and I find the perfect car for our growing family. He was so helpful with answering all of our questions throughout the entire process. He worked with us to help us find a car that had everything we wanted even when the car wasn’t in inventory. Highly recommend working with Chris!

Br
Review №2

A little delayed in writing this review, though I have an excuse. I have been enjoying my new ride!!! My husband (Robert) and I had been searching for a second vehicle so I can cruise around in with our puppy (Hennessey) while hubby is at work. We had a specific budget and parameters in which we wanted to find the right vehicle that would suit my individual driving needs and our familys needs overall. While conducting our search, when I first saw the 2014 Volkswagen Jetta Sedan 4dr Auto SE,1.8T , it spoke-rather, called to me. I was immediately intrigued by it. My husband being practical about our search encouraged me to view and test drive other possibilities. I however, was set on this Jetta. We had a lot of questions so we wrote them down ensuring we would not forget anything. Our first contact person at Scott VW was when we sent an e-mail inquiring about the Jetta and received a quick reply from Selena Motta, Internet Sales Manager. We sent her our list of questions and we were impressed with how promptly and efficiently she responded to us. SWe still had other cars to look at, which we did, though she let us know that the Jetta was a popular vehicle being looked at by other customers. After visiting other dealerships, it was decided we felt most comfortable with Scott VW and most of all, Selena. She was very helpful and if there was something she did not know, she would get back to us quickly when she had the answer. Selena absoultely went above and beyond to provide us with excellent service. As you can see, we ultimately purchased our vehicle. The vehicle is for me, but as you can see the family is quite pleased with our purchase. Thank you Scott VW and a huge THANK YOU to Selena Motta for all you did for us!!!

D
Review №3

Today I went to Scott VW to look for a new car (which I have never owned a brand new car in my life). Chris was excellent answering all of our questions and helping us through the entire process! I drove my very first brand new car off of this lot today. Extremely happy from start to finish! Thank you to all the staff! Great experience!

jo
Review №4

Excellent experience all the way around. Chris restored my faith in humanity after having a downright horrible experience at another dealership just this morning. Chris was professional, personable, and direct, which are not easy to find these days! Same experierice in the financing department. They were also not pushy, and were very willing to work with me to get the deal done. Thank you all!

Ra
Review №5

Got to say that Chris Wall at Scott made my wife and I more than comfortable when we visited to look at a new Tiguan. Went in to see about either a purchase or lease and ended up leasing a 2021 Tiguan S. It was a pleasant; no pressure and informative experience and wewere more than satisfied with the entire visit. Very happy with the whole process. Thank you Chris and the entire Scott team! 👍

Mi
Review №6

Seamless and enjoyable experience buying a new car. Chris was knowledgeable and super helpful in helping us get the perfect car. Thank you.

S.
Review №7

I recently went here for a state inspection. They wanted to charge me $995 for new brake pads, after I had just changed mine out 6months ago. I went to another place for a second opinion. Brake pads totally fine. Passed my inspection with no problems.

la
Review №8

Working with Jessica Cohen at Scott VW was an absolute dream. Not only did she make things incredibly easy and seamless, but she also went above and beyond to get me the car I truly wanted. I had some very bad experiences at my last dealership. The Scott VW team has restored my faith in finding a trustworthy, kind, and attentive dealership.

Ja
Review №9

I worked with Dennis at Scott VW and had an excellent experience. Scott was very helpful and friendly to work with. He got me everything I needed and wanted and I was in and out of the dealer in 2 hours with a beautiful new car.James was also great to talk to!Overall was a really pleasant experience and I would highly recommend anyone to check out Scott VW in east providence.

Mi
Review №10

DO NOT DO BUSINESS WITH SCOTT VOLKSWAGEN!!! THEY ARE LIARS AND CHEATS. IF I COULD GIVE THEM ZERO STARS I WOULD. My son traveled from Stoughton, MA to East Providence, RI to purchase a 2017 VW Passat. He had a Capital One Pre-approval on that vehicle at 6.41%. After negotiating price and trade allowance the deal went into the finance office. Once in the finance office he was told that he didnt qualify for the 6.41% rate(THIS WAS A BALD FACE LIE). Being a first time car buyer, my son didnt know what to do. He assumed they were telling the truth....THEY WERENT! Feeling pressured he signed the paperwork at 8.47% which he was told was the lowest rate he qualified for...ANOTHER LIE. After he left the dealership he called me me and told me what had happened. I told him to call Capital One to verify that he qualified for 6.41% on that vehicle. They told him he absolutely qualified for that rate. When he called the finance manager back and told her what Capital One had told him she doubled down on her LIE. He tried to reach out to the general manager which took a couple of days to get a reply. He refused to correct the contract using the old line that it had already gone to the bank and there was nothing he could do...ANOTHER LIE. I have 28 years in the automobile business. ITS DEALERS LIKE SCOTT VW THAT GIVE OUR INDUSTRY A BAD NAME. MY NEXT REVIEW WILL BE OF CAPITAL ONE FOR PARTNERING WITH DEALERS LIKE SCOTT VW.

Bo
Review №11

Ask for Ryan French, he is the best worker up there. Always satisfied

Li
Review №12

We had an excellent experience purchasing a VW Tiguan with Jessica and Tanya. Both were super straightforward, not sales-y (which is so refreshing) and explained everything very well and in detail. Communication was timely and clear. Thank you for an actually pleasant car buying experience!

Ke
Review №13

I’ve had the same car for fifteen years so I was more than anxious about buying a new car. Tanya made the process of buying my 2018 VW Atlas pain free and effortless. Tanya’s friendly, no-pressure attitude was exactly what I needed, making it the best car buying experience I have ever had! I have never been in and out of a car dealership so quickly. What I was afraid was going to be an all day event ended up being twenty minutes (I still can’t believe it!) thanks to her staying in touch via text and having everything ready to go the second I walked in the door. I highly recommend buying a car with Tanya, she’s the best!

Ch
Review №14

Chris W from Scott VW was so easy to work with and helpful!

je
Review №15

As much as I loved Scott’s I have to say I’m pretty disappointed after picking up my car today from being serviced there. This is the third time I’ve had an oil change there amongst other things however, even though they don’t ever do a great job at cleaning the vehicle itself this is actually the first time they didn’t even wash down the car. My doors look like a child went to town on them with all the fingerprints on them. Honestly, I just can’t wait til my lease term is over because my Tiguan has been nothing but a nightmare unfortunately.

Kw
Review №16

Walked through the place four times (at least), no one approached me about selling me a car. I was on the fence anyway, and they pushed me off and on the other side. Four different visits, walking inside the facility, waiting in the lobby, and walking around the grounds -- no help. Ehh, who wanted to spend more than $40,000 on a new car anyway? They dont need it.

Sc
Review №17

In a position where I needed to buy a car. Set out early to Scott motors. 8:45 am walked the lot, went in showroom. No one to help or assist in the purchase of a vehicle. A man and a woman were having a conversation at his desk but did not acknowledge me or offer help. I decided to call the dealer on my cell phone while on showroom. When call was answered was asked by employee how could they help me. I told the employee I was looking for a salesperson to buy a car. I was told they dont start till 9:00 am. I stated it was now 9:07 am and no one around to help me. I left and went to Balise Volkswagon in west Warwick. Looks like we are going to make a deal. Glad there are more than one Volkswagon dealers in RI. I live in East Providence but will have to buy my Volkswagon in West Warwick.

Ri
Review №18

Pretty good place to buy a car. Sales people are friendly and very helpful. Bought a new VW from them. They were very easy to deal with & they gave me the best deal!

Ry
Review №19

This dealership is truly outstanding. I had no idea what car I wanted other than knowing a VW. Jessica helped me every bit of the way, let me test drive any car I felt. Also was very honest and upfront, how much do I want to spend, what is my budget monthly, ect. We got right to it, next day the car was mine. My first official car, and I was given a really good deal. I feel so fortunate for the support and help as buying cars are always a little intimidating, Jess made it so much fun at Scott Volkswagen. I see so many VW’s with Scott Stickers, I know many people can relate! Endlessly thankful.

Ni
Review №20

Chris was an excellent sales rep all around. Would highly recommend.

Ol
Review №21

This dealership was absolutely astounding. It blew all my expectations out of the water. This is my first time buying cars from a non-used car dealership and they were willing to do things I would have never expected! Dennis was able to get me to go in and put the prospective car on a lift. The foreman, Scotty and one of their mechanics Aaron, took the time to walk through the car with me as I asked questions and explain to me everything I needed to know. As a car enthusiast i already had a good idea of what to look for, but they took the time at the end of their work day to literally show me everything and explain all the nuances. Beyond that the sales process was as transparent and easy as it comes. I reccomend this place to anyone!

Ta
Review №22

I brought my 2019 VW Jetta R-Line at Scotts and the service was fantastic. They were super helpful and helped me drive away with my first brand new car!! If I was to ever purchase another VW, Scotts would be the first place I went. 10/10 review.

Je
Review №23

The service at SCOTT VW was honest, compassionate and welcoming. As a growing family a bigger vehicle was needed and the Atlas had exactly what we needed. I would recommend Scott’s to someone who wants an experience of purchasing a car without the hassles. The family is happy and we look forward to the new memories in our VW!

Ci
Review №24

My 2018 Atlas was up on its current lease. Chris Wall was extremely helpful. He found a 2021.5 Atlas exactly what I wanted from a competitor and had it transferred to Scott’s. Also, due to me being an existing customer they already had all of my financial information. I was able to drop off my 2018 Atlas, pickup my 2021.5 Atlas, and sign all documents in 45 minutes. Awesome customer service from the GM-James Mardenli, Sales- Chris Wall, and Finance-Tanya McKeage.

Lo
Review №25

Had a great experience at Scott Volkswagen! Just about everything was done through email and over the phone, making the time spent at the dealership minimal. Very satisfied with the deal I got on leasing my new r-line jetta. Both Chris and James were exceptional. Love my new car!

Ve
Review №26

I came to Scott and dealt with Chris and James who were nothing but helpful in my first-time car buying experience. The prices here dont need to be negotiated, youll be satisfied with the minimal employee intervention in your car buying experience as well as their honest knowledge on financing as well as VW, of course. The prices as they are are remarkable but I am sure they would be willing to negotiate with a serious buyer. After only spending a couple of hours at the dealership, my plates were on my car and was ready to be picked up two days later after it was detailed. They even accommodated to my schedule and allowed me to pick the car up after hours. Great and honest dealership.

Am
Review №27

Absolutely amazing experience! The staff is beyond helpful and caring !!! The fish take is something you wont forget! Great prices and amazing cars with wonderful warranties yiu cant beat! Definitely reccomend this place!

JA
Review №28

Every detail in our relationship with Scotts for 11 years has been topshelf from VW purchases( 2010 Passat and 2018 Tiguan)....their body shop....Accessories,parts dept..nothing but sterling reviews from our family...... we also bought a 2003 Passat that was on their lot but we went through another dealer for that...love the VW product line

Ge
Review №29

One of the most comfortable and pleasant vehicle purchasing experiences Ive had.

Ol
Review №30

Everyone seemed very nice. Agreed on a deal, they promised me that there was nothing wrong with the car. I came in to buy the car. I brought a mechanic with me to look over the car who found a few things wrong (back bumper cracked and AC not working), I told them fix it and I’ll buy for the price that we agreed upon, they said “oh it’s just cosmetic” ...even though they were charging me $200 for 2 missing hubcaps on my trade in Jetta. When I was leaving the sales person said “facts don’t care about feelings” because I told them that they weren’t being very honest with me.Not very professional.A lot of people seemed to have great experiences, so maybe it’s just me who came in on a bad day. Everyone has bad days.

Am
Review №31

Best car-buying experience Ive ever had. Jessica was very helpful and made the whole process quick and easy! I was pre-approved for a loan through Capital One, but they found me a better interest rate with a different bank. I purchased a 2015 VW Passat Wolfsburg Edition, and it was a great deal compared to other used cars in the area. Thanks Scott VW!

Jo
Review №32

Disclaimer: I did not buy/lease a car from them.However, from the phone to the test drive, these individuals treated me with respect, honor and grace. Personally, I felt that these folks were offering me a fair deal and allowing me the space to make a decision. I did not feel pressured to make a decision on the spot. I did not buy/lease a car from them because I really enjoyed a different car. Nevertheless, I wanted to make sure I recognize the character and virtue that these individuals embodied during my visit.

Ch
Review №33

Chris Wall could not have been easier to work with. Knowledgeable, laid back, and willing to do what it takes to let you get the vehicle you want and drive away that day with it. Tonya was equally professional, and both were down to earth and fielded questions professionally and in a manner that seemed they were genuinly concerned for their customers. This was the one place I came to purchase my new vehicle, and I am sure it will not be the last. Thank you Scott VW!!

Te
Review №34

I went into the service department for a routine oil change last week. When I got into my car, I noticed that the window tint on my passenger side window was scratched considerably from top to bottom. I went back into the shop for an explanation and hopefully a resolution. The manager of the service department was not available, so a concrete decision/resolution could not be made. I was a bit disappointed with the way I was spoken to by one of the employees, which I expressed. The following week I received a prompt and courteous phone call from Kim Scott herself. She had me send her photographs of the damage via email and called me back promptly after receiving the images. Although she didnt know how the damage to the widow had been done, she offered to pay for the full cost of replacing my window tint, no questions asked. She even took the time to call the auto salon of MY CHOICE to schedule an appointment for the tint to accommodate my busy schedule. Kim also addressed my dissatisfaction with the employees behavior and I received a sincere apology. Kim truly went above and beyond to promptly resolve this issue and was empathetic and sincere throughout the process. Thank you, Kim!

Ja
Review №35

Great experience with the team at Scott VW in Providence!!Jessica was an outstanding sales rep. She took the time to understand my needs and hammer out a great deal on a brand new car. I highly recommend Scott VW.

jo
Review №36

Excellent service department. Sean was courteous and professional.

An
Review №37

I recently moved to RI with an out of state lease. The lease was up on the car and VW corporate told me return the vehicle at the nearest dealership. I went to drop off the car and they were extremely friendly and helpful at first, however, after saying that we were not interested in buying a new car in this visit (which I had previously communicated over email) their attitude instantly changed, making us feel very uncomfortable, and felt as if they were pushing us out. They stopped answering our questions, and made us feel very unwelcome. I do plan on getting a new VW in the near future, but based on this experience, I do not plan on using this dealership, or recommending it to anyone I know.

Ke
Review №38

Chris Wall was fantastic to work with, made everything easy and found the car I wanted! Thank you Chris!

Pa
Review №39

Best place in New England to buy a Volkswagen. They have more loyal customers and a following the dates back years and years even before Woodstock. If you look up Volkswagen in the dictionary, it says go to Scott first....

Ry
Review №40

Great service simple and easy especially for a first time car buyer. Couldn’t be happier!

Am
Review №41

As a third generation Volkswagen customer of Scott VW, I can not say enough about the professional staff and service team. They have always treated my family with the upmost respect and were always helpful when selecting a new car. As a VW family, we will always be customers of Scott VW and recommend them to anyone we know who is looking for a new car!😊

Ma
Review №42

I bought a new 2020 Jetta S today from Chris and the team. From the moment I entered the door negotiations were professional, relaxed, and smooth. I was driving home in the new car within 2H and 30min. and would say the experience exceeded my expectations- enough so to actually write a review. The price point was very competitive with every major dealer around, the financing superb and the experience positive. I would recommend Scott VW if you know what youre looking for.

Be
Review №43

We went there Saturday looking at a used Tiguan we spotted online. We drove it and decided that that year and trim level was not for us. Chris was extremely helpful he guided us in the right direction and answered every question we had. He was extremely knowledgeable when it came to the vehicles he was selling explained all the features inside and out. He took the time and showed us several different Tiguans. By the end of the day he got us into a 2018 Tiguan that had everything we needed and nothing we didn’t. He wasn’t pushy didn’t try to upsell us like some of the other dealerships he gave us time to think and really make the right decision without being rushed. We will definitely be using Scott vw when it’s time to purchase a vehicle again.

Mi
Review №44

Professionally handled my car repair, good communication and made it effortless on my end

ma
Review №45

I just recently leased a vehicle from Scott Volkswagen and I have to say I don’t have a single complaint. Chris Wall really worked with me to find exactly what I was looking for. I never once felt like he was trying to put on a show for me like you typically experience when car shopping. He was very straightforward in looking for exactly what I needed. I ended up with a 2021 Tiguan which I never would have even looked at, and I absolutely love it. The process was smooth and easy, Chris took care of everything. Even Ed at their collision center went above and beyond for me to help with a problem I had with my old car. I would definitely recommend making Scott VW a first stop if you’re looking for a new car. Love my Tiguan!!!

Ma
Review №46

James was FANTASTIC...Got me into my new vehicle with amazing ease and speed..Got me the price I wanted...Tanya was incredible in finalizing my paperwork..Highly recommend Scott VW

A
Review №47

Nice group of people, really helpful.

Gr
Review №48

I just wanted to take a minute to thank Sean in Service for his help yesterday as it is much appreciated. Someone trying to do repairs on their own can sometimes be treated roughly by a service department but Sean is always willing to lend a hand if able. Thank you again.

Ch
Review №49

Had an excellent experience at Scott Volkswagen, pricing was fare, service was top notch...

Ar
Review №50

One of the few awesome dealerships around! I ended up buying a 2019 Tiguan and the experience was flawless. This dealership has none of those unreasonable fees and very customer oriented. The main reason I ended up doing business was Chris Wall! An honest and a very practical sales person. Wouldn’t recommend anything that wouldn’t suit you and always looking out for your best interest. Haley and Tanya the Business and Finance Managers were great, overall you’ll have a pleasant and relaxed experience.

jo
Review №51

We bought our new Jetta from Scottvw in November. We could not be more satisfied with the efficiency, diligence, and cordiality. The car is a gem and so is Scottvw. Thanks.Okan Ustunkok (alias Johann U)

Ja
Review №52

Well we bought a car and we were only looking. Great people for sure.

Ma
Review №53

This was the worse experience i ever had: 8 hs for oil change

El
Review №54

I NEVER thought I would say this, but we thoroughly enjoyed our experience finding our next car! Chris Hall was honest and helpful. He truly listened to us and helped us better define our needs in our next car, and then he came through. I could not be happier - we got a great car for a great price. We never felt like Chris was selling us anything and as a result, I dont feel manipulated, only really, really happy. Such a great experience and I would recommend Chris and Scott VW to all my friends and family!

Ke
Review №55

I had a pleasant experience at Scott VW. The customer service was outstanding and I left feelings completely satisfied with my purchase. Also, Chris made the process simple and stress free!

Ma
Review №56

I am the proud owner of a new VW Beetle Convertible!! Buying a car has always been a stressful endeavor, but not at Scott VW. My salesman, Jorge Ochoa was AWESOME!! He was extremely knowledgeable, professional and is so easy to work with. I never felt pressured at any time to make a purchase I wasnt ready to make. He answered all of my questions with patience and humor. I will definitely buy all my cars from Scott.

An
Review №57

Jessica was great! Highly recommend you go see her! Very satisfied!

Sh
Review №58

We had a terrific experience with Scott. I contacted all our local VW dealers with specific questions and Chris Wall at Scott was by far the most prompt and informative. (It really helps to have a salesperson who can handle email.) This carried over to our in-person interaction, where he was very pleasant and professional, and avoided all the negative stereotypes that car salespeople sometimes have.After we thought we had settled on a deal, it turned out there was some confusion, but Chris stepped up and resolved it in our favor. We had some more steps to take after delivery, and he was prompt at scheduling them and making sure it got done in a timely manner.Overall a terrific experience with the dealer in general and Chris Wall in particular. Couldnt be happier.

Ha
Review №59

Had such an amazing car buying experience here! I worked with Hayley and I would HIGHLY recommend her. She was incredibly patient and helpful without being at all pushy. Tanya, the finance manager, saved me hundreds of dollars by helping me ask the right questions and being persistent with my insurance company. These two ladies delivered top notch customer service and it was deeply appreciated. I cannot say enough nice things about this place. Will definitely return in the future.

Ak
Review №60

Very bad experience.came to sell the car.keep me waiting for 1 hour and said not interested. Had done all the servicing with them.Very bad customer service.I would recommend other dealers for sureUpdate: I sold my car for $8000. So people be careful.To reply this an absolute lie,first time price offered was 7k not 4k. They just said not interested second time and wasted my time for more than hour. I came a month ago and not the next day. Please do your homework before replying.Happy that I would never come at this location ever in my life.

De
Review №61

I stopped by the dealership without any reservation of purchasing a vehicle. The salesman, Dennis, was fantastic. He was honest, upfront and transparent. After speaking with him and getting all of my questions answered, it was an easy decision to purchase a new car. Dennis was quick and accommodating. Was a pleasure to do business with him and the dealership. Highly recommend.

Mi
Review №62

I have gotten my last two vehicles from Scotts Volkswagen, both times with Dennis Holley in sales, and they are a shining light in the world of car dealerships. While they are obviously a business trying to turn profit and provide a living for their employees, they are also very straightforward and honest. I never had the feeling that I was being salesmaned. They are very willing to work with you to make a Volkswagen your next vehicle. If you buy a car from Scotts you are in good hands. But do it quick before the Volkswagen warranty deals expire!!!

Je
Review №63

I have been buying cars from Scott vw for many years and have always been very satisfied. But my experience yesterday and today working with Jorge Ochoa was great! He worked with my husband and me making the whole experience easy and enjoyable which is saying something when it comes to car buying! Thank you very much Jorge!

Ja
Review №64

Recently bought my first Volkswagen here and I could not be more pleased! I always heard great things about Volkswagen so I’m glad I gave it a try. At Scott they are not like your regular dealer (very pushy) so it was nice to have a more laid back experience without feeling pressured to buy a car.

Va
Review №65

Definitely would recommend this dealership to anyone!! Our salesman, Waddy, was extremely helpful, listened to what I wanted, and I never felt pressured for one second. I had an idea of what I wanted when I went in, and he stuck to what I wanted the whole time. Best experience I’ve had trying to buy a car :)

Je
Review №66

Been coming here for 5 yrs good service in and out

Er
Review №67

Highly recommend Scott Volkswagen. Jessica was an absolute pleasure to work with. She made the process of buying my 2020 R-Line Tiguan a simple and memorable experience. If you want to work with someone that is both human and knowledgeable Jessica is the person.

Ve
Review №68

Jorge Ochoa is fantastic to work with! I have been putting off purchasing a new vehicle for quite some time. I had been apprehensive about entering a potentially lengthy, uncomfortable, and drawn-out process.Jorge made the experience highly successful, positive, and pain-free. I truly felt that Jorge was conscience and receptive to what I was looking for in a car and the best fit. Additionally, as a new mother with a very hectic schedule, Jorge was aware and responsive to my time constraints.This was an exceptional car buying experience with a dealer I will definitely purchase from again in the future.

Ro
Review №69

I wanted to take the time to write a review about my experience at Scott VW. The staff there is very friendly. I felt like I was walking into a buddies place. Loved the classic bus and beetle on the floor. Great atmosphere in the show room. Folks talked cars and classic rock. I was drawn to them because they are family owned and have a solid history. Their Prices are very fair, more competitive than some of the smaller used car dealers and they have a good selection. Tom was great answering my questions as we toured through the cars. I ended up finding exactly what I was looking for.I never felt pressured on the sale or in the finance room (thanks for the oil changes to sweeten the deal). They went above and beyond to accommodate my special needs in the buying process and also took care of the inspection and registration. I feel good knowing that the car has been fully inspected by their certified mechanics and I look forward to doing future business with them.Thanks Tom, James and Crystal for making the experience a good one; I appreciate your genuine passion for what you do.

Da
Review №70

I have leased quite a number of vehicles in my life but my best experience has always been with Scott Volkswagen. This is my fourth vehicle with Scott Volkswagen and I have developed a good relationship with the general manager James. James has gone above and beyond to give my family the best buying experience each time even to the point of staying until after closing. I would highly recommend anyone who is shopping for a Volkswagen to go Scott’s Volkswagen. Thanks again James

Er
Review №71

Its been many years since I bought a new car. Jorge Ochoa, my sales guy was great! I will definitely tell other people to go to Scott.

Em
Review №72

Sales consultant Chris Wall was amazing! Helped me find a great car with everything I wanted and explained every aspect of the car. Amazing guy and sales consultant!

Se
Review №73

If you’re looking for a great car buying experience talk to Jessica. You’ll get a really great deal and she’ll make it easy. Wicked easy!

Al
Review №74

Since it was my first time buying a car, I didnt know what to expect. Tom was down to earth and very personable. He made the car buying experience extremely easy. I would recommend to anyone!!

Da
Review №75

I have leased 2 cars from Scott VW. My sales person Jorge O. was incredible. When he left I was disappointed. Fortunately he has returned and I look forward to working with him on my next lease. The service department is also great at Scott. They do everything extremely well and are easy to work with and get appointments. The waiting room is extremely comfortable for the quick services. The car is always washed and vacuumed. Highly recommend this dealership!

As
Review №76

I was in the market for a new car after I had recently graduated college and was beginning a new job. It was my first time buying a car on my own and I was very nervous about the whole process. Upon arriving at Scott Volkswagen I started the process and was greeted by Maria Pizzo. She was extremely helpful, attentive and laid back. She answered all my questions, cleaned off the cars I was test driving in advance, gave me frequent updates via text on how the process was going and even help me get the car set up once it was mine. The whole experience definitely made my car buying process much easier and more exciting. I could not have asked for a better experience with her and the company.

Pc
Review №77

From service to sales to finance it has been a great experience. Service personnel that are practical about repairs. I worked with Hayley in sales 2 times in the past year and its nice to deal with someone who isnt pushy and answers all your questions. And dealing with a finance person who treats you like a human being(which is a rarity for this position) made the purchase less stressful. Right people in the right positions makes for repeat business and happy customers.

ar
Review №78

Bought from Scott Volkswagen and had a great experience. My salesman Dennis Holley was so nice and helpful without making me feel pressured to make a decision. This is a great place to buy a car!

Su
Review №79

Chris was very helpful. Thanks for getting us into a wonderful new Volkswagen.

Ma
Review №80

Amazing service and Tom took great care of me. Everyone in the dealership is super nice and easy to talk to. They make sure you leave the dealership feeling 110% satisfied. Go there!! #VW

Ro
Review №81

A very big thank you to Chris and Scott Volkswagen for letting drive away with my new car! They were very welcoming and they put your needs first!

Cl
Review №82

Had a great experience with Denis yesterday! He was very personable and helped me with everything I needed. He made sure I felt comfortable with the car before buying It and I am extremely satisfied! Thank you Denis! Also thank you to the woman in financing for helping me also! 😊

Ma
Review №83

I just bought a new VW beetle coupe. Great little car, sleek, good looking, easy to drive. Jorge Ochoa made buying a car fun. Thank you Jorge we are very pleased with our unexpected purchase.

Sh
Review №84

Dennis Holley was a pleasure to work with in facilitating the purchase of our 2019 Alltrack. Both Dennis and Finance Manager Tanya answered all our questions in an efficient and patient manner. We drove away confident about our purchase and the relationship well continue to have with Scott Volkswagen.

Ma
Review №85

Recently purchased a Tiguan from Chris at Scott. I felt very comfortable, got a great price and despite Covid 19 changes/restrictions it went very smoothly and I was so happy with my experience (and my new car!) Chris worked hard to find the car I wanted, with the options I was looking for. Highly recommend checking out Scott VW!

He
Review №86

Just bought my beautiful new beetle convertible. I cant say enough about how accomodating and wonderful both Dennis and James were to deal with! They bent over backwards for me and I truly appreciate it!

L
Review №87

I had an exception experience buying my Beetle Convertible. Jorge Ochoa was outstanding. He was very knowledgeable regarding all the aspects of the car. He was kind and professional. I am a customer for life.

Mi
Review №88

I went to few dealers looking for my next SUV, either I felt ignored or I was being shown cars above the price range I had stated. Then I went to Scott Volkswagen, and was greeted by Jorge Ochoa. He asked what I was looking for and showed me a couple of vehicles. He was very knowledgeable about the VW brand and the models that I was looking at. I never felt pressured and I enjoyed purchasing a vehicle at Scott, the entire team was great. I purchased a 2019 Tiguan.

Lo
Review №89

My daughter, Carly, wanted to try and lease a car - we went to Scott Volkswagen and had the best experience with Maria - she did everything she could to make the lease happen. She has a great personality and sense of humor.

Du
Review №90

Dennis Holley and the sales manager James were great at Scott VW! I knew what I wanted and they made the process painless and easy! I came to test drive a car at noon and made a deal on a car by 1! Excellent fast service and they gave me a great deal on a slightly used 2019 service vehicle! Highly recommended!

Ri
Review №91

Outstanding car buying experience. Scott was able to get me into the car I wanted for what I wanted to pay in a quick and professional manner. I would highly suggest you visit them for all your Volkswagen purchases!A big thank you to Nancy for making the process effortless on my part!

Ma
Review №92

Awesome experience. Jorge was the man...got it done quickly and finance had me in and out explaining everything clearly and accurately. Would recommend to anyone!

Da
Review №93

I have found the staff at Scott to be friendly, courteous and respectful. They made the buying process easy and straightforward. Unfortunately, while looking for a car over a period of a few weeks, I didnt have the same experience at one dealership in particular, so I was happy my experience at Scott was different. Ive purchased from Scott in the past and had the same positive experience. Thank you Scott for selling cars the right way!

Ca
Review №94

I bought my 2014 Jetta from here about 3 months ago and I will say this was the EASIEST decision I have ever made when trying to buy a car. Leo (my salesperson) was so kind and patient with me and helped me with the entire process. Every customer service associate that I encountered were amazing. I’ve only had a little service on my car but the service was fast and I wasn’t sitting for hours. Thank you so much for my first car! I’m in love!

Je
Review №95

Love them. Buy a car here, theyll work out a deal thats affordable for you. Friendly but not pushy sales staff. Service staff is great. Schedule any checks or maintenance early though, they are busy with devoted customers!

Ke
Review №96

I purchased a new VW Atlas from Scott VW and it was a great experience! I enjoyed working with Jorge because he didnt try to play games with the price, he was friendly and low-pressure, and he went above and beyond to help us sell our problematic trade-in vehicle for the highest price. This is a stark contrast to another dealership in Warwick that in effect told me they couldnt help. I highly recommend Scott VW, wherever you live in RI or MA.

Da
Review №97

Called, got a price for new battery, made a appointment, show up 10 minutes early. Sat in the waiting room for 45minutes, the guy comes out an tells me I need a new battery .worst place ever

To
Review №98

My family and I leased our new 2019 Atlas from Scott! We love the vehicle, we love the features and Jorge Ochoa made the experience so easy! I would highly recommend Scott VW and Jorge to anyone looking for a vehicle!

Iv
Review №99

Im glad to say, that my 2019 Tiguan is a great looking SUV. Im driving my number 4th Volkswagen. Thanks Jorge for all his answered in the sales process. I truly recommended Scott Volkswagen as they make me feel part of the family. Great sales team

St
Review №100

Great experience with buying my new car. I 100% went in thinking I wasnt buying a car that day, but they were so lovely and the car was so nice I just couldnt say no. I love my new VW!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:777 Taunton Ave, East Providence, RI 02914, United States
  • Site:http://www.scottvw.com/
  • Phone:+1 401-438-5555
Categories
  • Auto electrical service
  • Auto body shop
  • Volkswagen dealer
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–5pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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