I called around to a bunch of Mazda dealers and Eric was very sensitive to the fact that because of COVID I did not want to come to the dealership to buy the car. He was great handled everything through text, cell and email. I called a bunch of dealers and he was the only one that would negotiate over the phone to earn my business. Did everything like in the Mercedes commercial; gave me a fairly priced lease and took pictures of the vehicle. Shout out to Eric and Open Road Mazda.

Great experience, great salesperson Margaret, good reception.We bought a car!!!!!!!!

Excellent service, friendly, highly competent staff, competetive/reasonable prices. Ive been getting my car serviced at Open Road Mazda since 2012 and have never had a negative experience. My car is always fixed right the first time and its always done on time or early. The service writers always explain options clearly and make sure I know what to expect in time and cost. The waiting area is quite clean and pleasant with nicer than usual snacks and coffee. Whenever I have needed a loaner, they always make that process easy, but I usually prefer to unwind and wait in the customer friendly lounge. I really like this place. They give me peace of mind that my car will be consistently taken care of properly. Thats worth a lot to me.In my opinion, a top notch service department is the most important feature of an auto dealership. Good service is probably the #1 reason repeat buyers return when its time for a new car.

Voytek and Kerry were amazing with my car buying experience! Very professional and informative. Will definitely recommend to friends/family.

I cant figure out the 1 star reviews. Ive bought 5 Mazdas from Open Road in the last 20 years and have always had a great sales and service experience. The service department has recently been updated and is very comfortable while I wait. I never feel pressured or talked into unnecessary service. I feel the pricing is fair and reasonable and they are always honest and straightforward. Ive had service at other dealers in the local area and none compare to Open Road Mazda

I went to the dealer, having made an appointment which was confirmed by the dealer, just to be told the car wasnt there. Not cool. Who does that?

Great service!

They treat me like royalty

Great people and great service!

Good service