3 cars in front of me....took an hour and a half. One employee working two bays by himself. Very well could have given an estimate of time, if so understaffed.Technician charged me for services he did not conduct.Service Checklist showed all 16 points of inspection completed yet not a single one was conducted. I never left my vehicle.No air pressure check, filter inspected, windshield wipers looked at. No fluid levels filled....or even checked.Change of ownership, baited people in with a 20% coupon.....for $6.80. That doesnt even cover the $13 Engine Treatment that they didnt even do!!!You couldnt pay me to bring my other vehicles here.

Technician was very friendly and attentive to what oil my car required. Gave me an estimate before beginning the work. I will use them again for oil change service!

My job requires a lot of driving so I get oil changes pretty frequently, the last three of which I’ve done here. The guys are cool, they work hard, and have always given me top notch service. I definitely recommend.

The guys who work here are always accommodating, and it’s the cheapest place to get an emissions test! Also, they topped of my coolant and washer fluid and gave me a quart of oil absolutely free. It’s nice to have an automotive service center that doesn’t try to screw me over every time I go there.

Dewarren T. Has Great customer service! Been here twice now and I’ve received the same quality and respect both times also I get out at a timely manner. Great team overall!

I have been to this location in the past but my understanding is that they are under new management. You now stay in the car, which was convenient and more comfortable. They were super fast and the guys worked great together checking to make sure everything was refilled and caps were tight. Will definitely be my go to for oil changes moving forward.

Once I got the technician engaged in a conversation, he was great and seemed to genuinely care about providing service. I think the job is so tedious that its hard to be lively about it. After the initial uncertainty, everything went well as he helped me determine what was best. I will go back as it was not busy and the process overall was very quick.

Great experience - needed a quick oil change before heading out of town. They got us in, changed our oil, did an inspection on the car and didn’t mind my 9 year old asking a million questions quickly!! Super nice, helpful, high quality and considerate. Highly recommend!!

Absolutely miserable. Didnt perform any of the checks other than changing the oil, which took an hour and a half with only three cars in front of me. Charged me for service is not performed. New ownership. Long ways to go before Ill ever return.

Today I brought my car in for an ordinary oil change. What I received was so much more. I received excellent service from Stanley the Manager and Mike the Technician. They took the time to fix my 2001 Nissan so that I would be safe to drive her. They took the time to explain the problems that were causing the unnatural noises and they answered all my questions. Stanley also gave me advice on things to watch out for and tips on how to extend the life of my car.I am so happy I brought my car here to be serviced by people who truly care about their customers safety.If youre looking for a great Garage for car maintenance, I highly recommend you bring it to Stanley and Mike.

As a woman I felt so comfortable and not taken advantage of. Which is what would normally happen at a car place. Stanley explained everything in detail to showing me how it should look and what it looks like now. He was so kind and attentive. He helped me so much. The time was so quick. I was in and out. Domonic has such great customer service. He made me feel very welcomed! I’m very appreciative of all your guys hard work! Thank you!

DeWarren and Wesley were amazing. They gave great customer service and answered all of my questions. I will definitely be going back!!!

I just bought a new-to-me car and wanted to make sure the oil and fluids were good. I pulled up and D Warren greeted me right away and checked everything for me. He even got under the car to see what a this strange squeaking was. He was so helpful. Just want to say Thank D Warren! I’ll see you in a few months for my oil change.

Avoid this place at all cost. I went for oil change and the guy asked me to pull the car in the bay. I pulled in and asked to write a ticket for oil change. He said he recognized me and started working on it. I asked him the price and he fudged. At the end he asked me to pay 53.61 for the oil change. I told him that it usually cost around $25 for oil change at this place. He said prices have gone up. I said even then be reasonable because it has not gone up to 53.61 everywhere. Then he said its not possible but if you show me your last invoice Ill consider. When I showed him the last invoice, he said show me from 2021. I havent had oil change this year because I dont drive much during Covid. There was posted price so I showed it to him. He said it is for ladies and wednesday. I happened to have a coupon from this place lying in the car. He said coupon does not have code so he can not honor it. He did mention that the ownership has changed recently. I have had been to this place a dozen of time and did not have issue. They were aggressive in selling additional services before but not crooked and dishonest. Please beware of these guys.

I have used them for the past year for my oil changes. They have always done a very good job and been very professional and quick with the service. Today when I pulled up I was met by Mr Turner. He was very knowledgeable about my car and what it needed. They went right to work on my car. Mr Turner was very helpful in every aspect of my visit and they were extremely fast.

The staff was very nice, quick and informative. Stanley explained which oil change that would be best for my car with high miles. This store offers a discount for women on Wednesdays I thought that was amazing!

I enjoyed the service I have received at this location. Although short staffed, Dejuan worked extremely hard to make sure everyone was serviced with a smile. He was knowledgeable and very friendly. I will come back and see him soon. Thanks Dee!

I’ve been going here for my oil changes for over a year now! Everyone is professional and I’m never there long. Great service!

THEY SCAM YOU HERE! They do not do “LADIE’S DAY OIL CHANGE $19.99” even though it’s advertised all over the building. When I asked about the expired signs, the man told me “he’s not getting paid to take down signs.” Even after the man told me he’d cut me a deal this once, they tried to charge me the full $40. They were rude to me, even though they were the once that kept lying about the price. Would not go back or recommend this place to anyone.

The team at Havoline in Dunwoody we’re attentive and quick to replace my battery and got me on the road in less than 10 min. I gave 4 stars because I had questions about the different levels of battery options and was not completely satisfied with the answers about what made one battery (silver, gold, platinum) better than the other. I would recommend the crew do some research into the differences in specs on their batteries to better advise the customer... but honestly, I’m just needy like that and at the end of the day they took care of me and were very friendly. Thanks!

Sunday May 2, Went in for a quick oil change. First and last at this location.Very immature employees.Automatically was given a price for an oil change $85 dollars. I wasn’t even able to look at the different type of oil changes pricing available.I asked why so high, he explain they only have a certain synthetic type.I then said that seems a bit high since I have gotten an oil change before in my car and it wasn’t so high.The immature employees then proceed to say! “ You must of gone to Walmart to get your oil change”.Then laugh so hard like it was the funniest thing in the world.Please hire employees with some customers service skills.It was not about the pricing. Just the disrespect.!!I will never go there again. Even though its Around the corner from my house!Horrible service!!!!!!Rather pay 85 somewhere else for better service!

Just tried to charge me $85 for an oil change I had paid $32 for two months earlier for the same car ar the same location. They told me that was my only option. From other reviews I can see that I am not alone. No wonder they only get two stars on Yelp.

This place is amazing. I messed up when I was putting some oil in my truck. I left the cap off. The main mechanic made an amazing deal for me. By doing a flush of the engine and an oil change. His name is Joshua. Thank you so much. This team here is amazing and fantastic. I recommend everyone come here. I have been coming here for over a year.

The oil change was fast and completed while I stayed in my car in about 10 min. I asked to have my tire pressure checked which they did immediately. I paid the Weds. Ladies Day price of $24.99. Very satisfactory and friendly, took 1 star off because I drove up at about 4:30 and there was one car in the bay but I had to wait for a while for an attendant to notice me.

These guys and ladies are quick and professional. They are great at communicating and taking out loud on what they are doing or need. I had an oil change on my Jeep Cherokee in under 15 min!!!!! The dealership would have been 2 hr wait. Will definitely be back.

Went here for a quick oil change. The service professional advice about something that will help clean my engine. I felt that is a good suggestion. They are quick in service and inspection.

I brought my daughter to this location for her first oil change.....15 minutes before they closed.The young man was nice enough to spend extra time to show her all of the things she needed to know about her car. How to reset the oil light, read the oil level in her car and measure the level with the dip stick. Despite his young age, he was very patient and professional.I really appreciated it.

I was very impressed with the service at Havoline Xpress Lube. The gentlemen who worked on my car were extremely kind, professional, and timely. I was in and out in less than fifteen minutes. If you are looking for a routine oil change, look no further. These guys are awesome!

A little slower than I anticipated, but the staff was great and patient with me (I am so dumb when it comes to cars). They did a good job.

This place should be shut down. I went here the other day and left because they kept changing the price and when I went to another shop they told me that all of my oil had been drained out. These people would have destroyed my car if I didn’t go to another shop right away.

These guys know there stuff and are incredibly friendly. Can’t recommend enough

This was my first and last time trying this establishment. The secretary would rather watch Netflix on his phone than deal with the line of customers. They never answer their phone. I went in for an oil change and was told to come back in a half hour. I call 2 hours later to see if my car was ready, no answer. I give it an another 30 minutes just to be safe when I arrive to pick up my car nothing had been done to it and theyre no other cars/customers in sight. Upon my arrival the employee gets up from his chair and says we were just about to get to your car. I ask for my keys back and wish them a good day. I will be taking my business somewhere else.

The kind, professional, and efficient service I received today was great and refreshing!Manager Josh, and Beth took very good care of me. The work they recommended was accurate and honest. I will definitely go back!

This place is horrible. Ive been trying to get them to fix my tire for two weeks. They told me to come back in 5 days just to tell me to come back again in a week. Its been a week and my car still isnt fixed. These people are horrible. I went there for an oil change and there was a white guy with tattoos who had a horrible attitude towards me

First Time there and new to the area but I will go back for sure. Derwonne Turner and staff was very welcoming and explained what was needed now and what could wait until next visit. Now that’s an honest approach that customers want. NICE job TEAM and good approach to have repeat customers and good referrals.

Fast, convenient, very nice and friendly staff. This was my first time here and will be my go-to moving forward. Highly recommend.

This was a very efficient oil change experience! I was in and out quickly, everything was explained to me clearly, and everyone was professional and courteous!

Had a shaky experience. But the manager got to me in SECONDS and assisted in getting me an oil change and providing excellent service

I arrived at 10:20 am on a Wednesday morning. The service techs were courteous, prompt and efficient. I never had to leave my vehicle. The oil and filter change and the multi-point check was completed and I was on my way in 15 minutes. They even (unsolicited) gave me a $10 discount that they normally give on Wednesdays.

Nice, professional, knowledgeable guys. In and out in a few minutes.

As soon as I arrived the entire Team was professional and detailed with every step they took. Was extremely thrilled with their efficiency and clarity with their entire process. Look forward to returning soon!

I have used this location in Dunwoody several times now and they are always professional and quick. Dewarren always explains things thoroughly (without judgement:). I would definitely recommend this place for a quick oil change.

I will definitely come back here for my next oil change. Joshua and Dee were helpful and courteous.

Stanley was amazing!! Everyone was so helpful, quick, and kind.

The team here is incredible! Knowledgeable and kind but never pushy on buying more services. I love coming to this location because the customer service is unmatched.

They have true best customer service!!! My roommate and I needed an oil change but didn’t have a big budget for an expensive car service. The guys were so helpful and worked with our budget to give us all the car services we need for the LOW LOW! Definitely coming back here every time my car needs care.

Never had my oil change done at a shop before. I usually do it on my own. I was pleasantly surprisedabout their 15 star service. Very helpful and kind team! Thank you so much.

I went to this location many times before but was told that they ran out of conventional oil and I had to get synthetic. As such, instead of paying my usual

Quick and efficient and always friendly. Its the only place I go for an oil change. Ive been going here for years. And never been disappointed.

My visit with the guys at havoline express was amazing. The friendliness, their work ethics. All top notch. And Thomas, I cant say enough about you. Youre an angel. You answered my questions and explained things to me so I could understand. You helped me more than you realize. I hope your boss knows what a blessing you are. If not well then Im telling him now. Bless each and every one of you guys. Very sincere thanks from this little old lady

Best oil change experience. Was able to stay in my car (covid protocols but I hope they continue this). Took 15 minutes and everyone I intercepted with was extremely pleasant and professional.

I had my emissions inspection done at this location. Everyone was professional yet personable and efficient. They also were using Covid protection protocols including masks and using hand sanitizer multiple times and always prior to touching anything in my car.

Very quick and honest. I stopped in prior to a dentist appointment I had across the street. I was on limited time and they seemed to knock it out in 10 minutes which allowed me plenty of time and knocked out something important on my to do list as I was already 1k miles over my suggested next oil change. Thank you!

Quick and fast. good technicians who are knowledgeable and fair. i would recommend to the residents of dunwoody.

Awesome service. Very fast, thorough, and friendly. I’ve been coming here for years and I’m glad their service has kept up even through COVID-19.

Great experience! High quality business with knowledgeable professionals. Have been looking for an auto shop to go to regularly and have now found the one. Very quick and friendly. 10/10

I had a very good experience in here, these guys are honest. When i brought my car to change oil and filter, they couldnt change the filter and because if that they wanted to do the oil change for free. Ofcourse i said no but they still gave me 30$ discount.I think they could have just told me they changed the filter without me knowing but they did the honest thing.

This place was great! Dewarren takes such good care of my car by helping me with everything I have no clue about. Great customer service, quick and thorough!

This was my first time getting an oil change and they were very helpful in explaining what was needed. Everyone was very patient and kind.

Quick, efficient, extremely courteous. Looking forward to doing more business here.

Best place for quick oil change

Very helpful staff and completed the oil change timely.

Dewarren Turner gave me A+ service. Everything was done in a timely manner. I would highly recommend him and Havoline xpress In Dunwoody

Got our emissions test here and they were really nice and efficient, and they seem to be really sensitive to COVID19 safety issues as well as can be expected. The guy in the front office area wasnt masked but everyone else was. Thomas did our emissions test and was super friendly and professional. This was my first visit here but Ill be back soon for an oil change, for sure. Recommend this place hands down. :)

On the day I went to this location...everywhere I called was booked or wanting me to set up an appointment the next day, until l called Havoline xpress lube on5528 Chamblee DunwoodyDunwoody Ga 30338They were not packed and the workers were very nice and even took my online coupon with no problems and was there no longer than 20 min.I would definitely come back to this location.

I had a great experience. I was able to stay in my car while getting my oil changed. The two guys working wore mask and made sure I was given the promotion that most benefited my service. They even cleaned my windshield all under 20 minutes.

These guys always hook it up. D is the best, he made sure I got the right oil in my new car and took care of me as always. Can’t imagine going anywhere else!

Beth and Josh were amazing! Easy and fast service, will definitely return!

Josh and the staff here are great! Quality work at great prices!!! Go check them out!!!

Thank you, Dewarren, for always being thorough and giving me the best service!!!!

This place is amazing. Two ladies and a man. All super nice, efficient, & quick! They knew what they were talking about and were very nice to me being as though I didn’t know anything about cars. Informative & easy process! I will make this my go-to place for now on!!!

I wont take my car anywhere else.

The team was quick and thorough. Ive brought my car to them for the past 3 years. Always happy with their service.

They were very fast but they also charged me 110 dollars for a synthetic oil change which I now realize (after talking to many other people) was a ginormous rip off. Beware.

The last 2 weeks Ive had 2 cars serviced at this station. Its a pleasure doing business with such professional and knowledgeable attendants. Ive been using this unit since they opened.

The team at Havoline xpress lube got me in and out... didnt even have to get out of the car. 10 min tops. Two thumbs and a big toe.

They’re helpful guys and well qualified

I’ve been here a couple of times to get my oil changed in my vehicles. They are very accommodating and the customer service here is unbeatable. The oil change is a quick process itself. Staff has been very friendly every time I’ve been. They even had a special deal for healthcare workers during the pandemic! Would highly recommend stopping through here next time you need services!

Fast, excellent service!! I am was pleased with how kind and knowledgeable they were. I am a woman and have felt uncomfortable in some places, feeling like they might be upcharging me because I am pretty obviously clueless about all things car maintannce. I appreciated their professionalism and how quick they were!

Excellent service from true professionals.

Great Service Guys!

Very nice personnel. Very efficient

Great people! They serviced us right before closing to help us out

Amazing service. TL was extremely professional, courteous, and I was in and out in no time. I’ll be back for my next oil change!

Excellent service! Was in and out within 15 minutes and the gentleman helping me had fantastic customer service skills and was friendly! Would recommend and will definitely be back here again!

Best location I have visited! Professional service, with a smile.

The Havoline in Dunwoody, GA is great! Very professional, quick and efficient! Appreciate the awesome service!

Came for an oil change/emissions test. Friendly staff, quick service, competitive prices. They practiced social distancing and wore masks. Would highly recommend!

Honestly, I had gone to two different Goodyear locations. Both were indifferent in terms of service and caring with regard to COVID-19. This location was not only attentive, they were caring and everyone wore masks. Of course the work was done well but I highly value those that treat others with high regard. New oil change and emissions location for me in the future. Thank you

Employees are both pleasant and professional. Ill be using their services again!

Showed up on Saturday morning to get my oil changed and was pleasantly surprised that there was only one car ahead of me; the crew was quite efficient and got me into the bay within 10 minutes of arrival; they had my oil changed and my filter swapped out in just a few minutes; they checked all my fluids, refilled my washer fluid, and made a couple recommendations that should happen before year end. First rate service and good value! Definitely recommend!

Great business. I went for a oil change. Quick and professional. I’m really satisfied with the service.

Quick effective service, with qualified attendants. COVID safe because you can stay in your car. Very painless! Will be returning for my next oil changes.

I took my car in for an oil change. Employees were very knowledgeable and polite. Service was fast and efficient. Would definitely visit again!

Michael the son of Thomas leache. He is very rude father and son. His hygiene is not so clean. He looks like he hasn’t showered or washed his hair in months. If you want someone who doesn’t know to drives and stinks in your car be my guest.

I went to Havoline to have my emissions testing done and they were really great. The people working there where very kind and friendly. The service was speedy and professional. I will probably try them again next time I need an oil change.

I had my oil changed at this location twice. First experience was fine, nothing memorable. Second time was about 3 weeks ago, the customer service was excellent, the manager tried selling me on two flushes but money was a little tight at the time and I said I’d come back because the service had been so good... or so I thought! Not 3 weeks later my engine light comes on and lights flash at me that my oil pressure is low. Well I know that can’t be right because I just spent $130 on synthetic oil, so I take it back to the shop and explain what’s going on. Not only is the manager no longer employed here, instead of taking a look themselves, Xpress Lube referred me to the mechanic next door who then turned around and requested $50 for a diagnostic. I ended up taking it to a nicer shop that services vehicles worth twice as much as my Tiguan, they were fully booked for two days but when I mentioned the engine light they took me right in, no questions asked! Was told that whoever changed the oil here did not correctly re-attach a drain plug and my brand new oil had leaked all over my engine. They replaced the plug, cleaned the mess, and changed the oil again all FOR $75 DOLLARS TOTAL.Obviously I’m never bringing my car here again. I understand a mistake made, but to not even offer a courtesy check to make sure a mistake wasn’t made after a recent visit? And to then refer me to the shop you clearly benefit from sharing the same space with that’s also going to charge me more money just to take a look is shady business, plain and simple. Take your vehicle somewhere else.

Great service, I came in on a Friday for a quick oil change, they didn’t have my filter in stock. They were able to get it in, the oil changed, and found out my power steering fluid was almost completely out- all in the time it took to grab lunch across the street! Very professional, I couldn’t be happier. I’ll definitely be coming back!

Had the best service! The guys were super helpful and sweet. I will Always return to this specific shop❤️

Dewarren was awesome! Great service and fast!