Josh was great to work with. I was able to get my car (with a flat tire) in same day. There was a bit of a wait but that is to be expected. Josh kept me updated on the status and answered all questions I had as I waited.

I noticed my poor car overheating just as I was coming up on Dekalb Tire. I pulled in really quickly and although they were busy taking calls and dealing with other customers, they took the time to come out and look at my car. He was quickly able to determine the likely cause and fit me in for a diagnostic for no charge. How awesome is that! Great service calmed me down after my initial panic of my baby overheating! It’s my first time coming into this shop, even though I have driven past many times, and it’s still got a mom and pop shop kind of feel, which I like better than the big shops. I loathe car trouble, but kind people in a great shop make it much easier!

Great price and service. Super easy to work with and an accurate estimate. Much appreciated.

I recently ordered a tire from Amazon and paid for Dekalb Tire to install it. Long story short, due to the shop returning the tire multiple times, it took seven weeks to get the tire installed.The front desk workers were great to work with, and the multiple returns seemed to have been a misunderstanding with the technicians.What really frustrated me, though, was the technician who tried to scam me when I finally got the tired installed.He installed the tire and said the car needed multiple other services performed: 1) change the rear brakes, 2) flush the brake fluid, and 3) get an alignment.I get he wanted to upsell me, but when I told him I would just change the brakes myself, he started getting aggressive and said, What, is the price to expensive for you?... You know you have to have a special code reader tool to disengage the parking break to change the brakes, right?... Your brakes only have 4mm left on them, you should change them soon.These were BLATANT lies, as you dont need any tool to disengage the rear parking brake (you can do it in five seconds thru the infotainment system), and the brakes had a full 9mm of pad left (almost new), when I checked them at home. See pic of the pads he told me were bad below.Unfortunately, I took the technician at his word and ordered new rotors/pads for my car, only to find out that he was straight up trying to scam me and lied about the whole process.Ill avoid them at all costs going forward due to the technician, which is unfortunate, because the front staff is incredible.

Came in first thing for a battery replacement. They took me right away which so was nice! I was pleased with the service.

Went and got my oil changed and they did an amazing job. They were fast and efficient and the customer service was awesome! I definitely recommend them if you need an oil change or anything else done to your car.

Showed up with a tire from a flat on the side of the highway and they were so quick to help! Got a great tire for decent price and we were in and out! Absolutely recommend!

My husband & I took our Jeep in that was having what we thought were brake issues & Dekalb Tire was able to look at it that day, tell us the issue, call around for the best price for replacements parts for us, even threw in 2 new brake pads, lowered the initial price & had it fixed by the next day! Nothing but a positive experience & it was nice to feel like we were not being ripped off (like we felt at the place we had taken it prior to Dekalb Tire). I would highly recommend Dekalb Tire. Quick work, fair prices, kind people.

They do good work and theyve never tried to rip me off (as far as I know!). Communication has not been great in the past but they are working on improving it.

Thanks to John and Jay for a great experience. Took my car to get an alignment and Jay discovered a problem with it while on the rack. Fixed it to keep me safe on the road. Will be going back at some point as I value the customer experience as much as the work actually being done. Thanks guys!

Friendly staf, good prices fast service..What else can you ask for???

Very professional with superb performance. I was a last minute walk in and the gentleman, Jon, graciously took care of my car despite the rain and working tirelessly all day. I highly recommend this place. Thank you so much Jon.

John is great to work with, he was extremely thorough in assessing everything wrong with the car I brought in and was very helpful in explaining how problematic each issue was. He was very polite and understanding of my situation, I’d definitely recommend him and this shop. Bring your car here and ask for John you’ll have a great experience!

When I say the came through with the cape and saved me, thankful for John and Horacio

So far, so good on first visit. Great customer service. Fixed a flat tire for no charge. Did tip the tech. We left another car for repair. The price for repair was reasonable. Ill find out for sure tomorrow.

They’re lifesavers when it comes to quality work for reasonable pricing!!! The staff is respectful and pleasant to talk with. Ms. Linda is so personable and honest as well as the service techs. I really enjoyed the conversations while getting my car serviced. - Trust I will be back if needed service. Thank you all.!!!

I truly appreciate the professional service and effective communication the staff exhibited at this location. I felt informed and valued as a customer. Thanks, Dekalb Tire (Mavis), for timely service, fair pricing and quality work. I look forward to you servicing my vehicle, again, in the future.

The experience was very professional. The manager John was very respectful, knowledgeable, he gets you in and out. He also works with you ur budget to give you the best and reasonable price. He offers different ways to help pay for the work being done. He introduced me to the flex card which was a great help. So if you don’t have the money rite away ask about the flex card. John is great. Can’t forget about his team off the chain.

I got my oil change and tires changed here quickly. Made an appointment my appointment online, it was quick and easy. The staff was friendly and knowledgeable.

Super nice and fast service! They were amazing

John was amazing!!! He went above and beyond to ensure we were not stranded. Excellent job! We highly recommend.

I work around the corner and noticed a missing lug nut on my Kia. They replaced it for me instantly at no cost! Great customer service and quality work. A friend told me about them! Highly recommended!

I had a great experience at Dekalb Tire in Dunwoody starting with the warm welcome I received from Linda, John and Korey upon arrival. They patiently explained all fees for the new tire, mount and balance as well as why additional tire insurance was recommended. The less than one hour wait flew by, with us chatting during most of it. I will definitely be returning for other car services.

John is extremely helpful and professional. He was able to help me with the battery replacement. I definitely recommend this place.

Great service even got a free air in my tire

The staff was very friendly and helpful. They did a full brake check and determine I needed rotors, break pads and full replacement and they were able to get the parts delivered quickly and work with me on price. I happy in this bad weather to know I am driving away safely. Thanks #MAVISDunwoody for being quick and fair.

I made a great choice when I came to Mavis Tire shop in Dunwoody to get an oil change. No hassle, no stress, no problems. The service I received was great, I definitely will do it again.

I spotted a metal hook in my tire, so I took it to DeKalb Tire in Dunwoody. They were a little busy, so I left it. They kept my car, and once they got the tire off of it, there was no sign of the hook or any puncture. They didnt charge me anything, even though they had to spend a little time taking of the tire & checking it out. This isnt the first time they have helped me out over the years. Will definitely go back!

Dekalb Tires staff is so accommodating. My car was taken back to be serviced promptly! I will be returning to get my car serviced again.

Great experience. James got my tires very quickly. Install was also fast.

The management and service was absolutely amazing! They were so kind and even worked hard to get it finished after they were closed. Highly recommend for any service needed.

John and the female manager were very pleasant and helpful. They didnt have the tire I needed but was able to get it and had me back on the road, which was awesome!! I had a great experience and I would definitely recommend them.

They fit my mom in on the schedule for today...even though they were busy. They fixed a puncture in the rear passenger tire and got me in and out quicker than they originally estimated. They didnt try to up sell me or anything I felt very taken care of. Mom and I have decided this is where we will bring our cars from now on for tires...terrific service and clarity on services offered and rendered. Highly recommend this place, very pleased with their work and customer service.

My daughter that is 20 years old took her car in to have brakes checked and an oil change. John Madden took such good care of her and got her all taken care of in the same day. They were so honest and fair that I want to thank them for not taking advantage of a young female.

Really friendly! Able to take my car in right away. I’ve found my new go to for oil changes!

The experience was really great the customers guy. Was nice an cool. Very clean organized and details about my vehicle. The wait wasn’t long. I love the energy the place literally 4 mins from my house so that was a plus. I would recommend people to come there for Serv

Horacio is the hardest working mechanic I know. Him and his team are very knowledgeable about all things automotive. They always take the time to help even when they are slammed with work. I will continue to only come to this location and recommend everyone I know. 5 STARS.

They did a great job and had me out before time promised. John was great to work with.

Came in with a nail in my tire and they quickly took my car in to repair the tire. Didn’t even have to wait. Excellent customer service!!!!

Took my vehicle to the Dunwoody location to confirm either battery or alternator issues. The front desk attendant ran a systems check in a timely manor, free of charge as well. He was able to locate the problem and left the shop a satisfied customer.

My truck tire pressure was very low I made the call they got me in and out and the service and respect was great thanks again

These guys are such good neighborhood mechanics. Very friendly, reasonable, helpful. Thanks John!

John was great! He was able to get me in and out with a oil change in no time! Thank you!

Dekalb tires is a great place to get my car oil change. John gets me in and out! I was in a hurry and he and his team really helped me out.

I am so thankful for John who helped me when my tire light came on. Turns out I got a nail in my tire and had no idea. In the spitting rain and with all full bays he helped me right there in the parking lot and didn’t make me wait. As a single woman who knows nothing about cars it’s really nice to have someone looking out for you.

Great customer service. John got me in and out in no time! Would definitely recommend!

Took car here in late afternoon when car was making a strange noise. Planning to leave on trip in morning, but needed new brakes to make sure we were safe. The staff and mechanics could not have been nicer. They fixed my car first thing in the morning, so we could be on our way. Highly recommend taking car here!

Had a great experience with Ms.Linda, Mr.Corey and Mr.Jalen..They were all very kind, courteous, and considerate. I came in witha flat tire and they worked to ensure that I was able to get back on the road safely, in a timely manner. THANK YOU FOR YOUR KINDNESS!!

I had the best experience at Mavis Dunwoody... they gave great customer service and was very helpful with getting my tire repaired... Service was quick and easy... I definitely recommend Mavis Dunwoody...

Thank you for helping me!!!! So fast and so friendly! New battery was installed very quickly and with a smile! Thank you!!

I had a great experience with this location Thanks to the manager John and the representative Korey. They were very knowledgeable and helpful. I will most definitely be back for future services. Thanks guys!

Called them they said that if I came in theyd be able to see me right away. Ive only been here for 2 minutes and my car is being serviced. Never been serviced this fast!!🌟🌟🌟🌟🌟

I would encourage anyone looking for vehicle repair to go anywhere but Dekalb Tire in Dunwoody. Anywhere. Just don’t ever patronize Dekalb Tire. Ever.I had new brake pads installed on my vehicle on Friday, November 20 at a cost of over $850 only to discover upon my return home that the trunks lift gate support had been sliced in half and subsequent damage done to the vehicle’s body. After bringing this to the attention of store personnel and their corporate counterparts, I heard crickets for 4 weeks. Absolutely nothing. When I called to complain again (and after my 4 year old’s head was almost taken off) I was told the part had been in for over a week. Still no word on the damage incurred. Then I went to the store to have the part installed, and like a bad comedy, the part was incorrect with a new part not expected for 10 days. So allow me to summarize: spend $850, damaged vehicle with no remorse or offer to repair, incompetent staff, zero communication and a waste of my time and energy. 5 weeks later, no resolution in sight and none expected.Save yourself a ton of time and energy and go somewhere else where you as a customer will be treated with honesty, respect and fairness.

Dekalb tire always takes care of us everytime we come!!! They give fast & efficient service with great customer care! 10/10 recommend. Shout out to Corey, whenever you stop by ask for him!!!

John and Linda are excellent. Great customer service and quick turn around on your repairs.

Got my tire changed here, they were very kind and got my tire change as timely as possible

Took my car up there to get the steering fluid added and the guy said “he didn’t even have time to do something like that” but could’ve said that when he told me to leave it. They are a SCAM. Who works at a shop and “doesn’t have time to do what they said” not only that HE HUNG UP ON ME MID SENTENCE. Wouldn’t even just throw some fluid in there for me to get to the next shop safe that they told me to try.

Excellent service experience; team leader Linda is courteous, efficient, and a keen listener of the customer; team members Curtis and Jamie are outstanding; Curtis is especially diligent and careful; highly recommend

One of the best automotive shops I’ve ever been to! Great prices and even better customer service, highly recommend for anyone needing their vehicle serviced.

The manager worked with my budget and gave me great deal!!! As a woman I feel I can trust I will always receive care and patience. Trust and care matter more than anything when dealing with matters I am uneducated in. I will always return to this location

Great first experience at Dekalb Tire & Automotive. Very welcoming staff, fast professional service.

Horacio was professional and helpful. He figured out my problem quickly and finished the job within the day for a reasonable price. Highly recommend.

Great service! Were able to squeeze me in on a busy Friday.

Really nice people and had crayons for my son to stay busy .. over all great staff

Came in about 3:40pm Tuesday with my tire leaking air. Horacio came out and inspected the tire, told me he would pull it in to the shop and take a look at it and try his best to repair it. Marshall came out and assisted me with my service dog. I waited for about 20 minutes while Horacio was working on repairing my tire and Marshall made me feel extremely comfortable while I waited inside their waiting area. They were quick and extremely professional. Ill be referring all my friends and co workers to come here from now on. Thank you guys for everything and helping me get home safe!

I had a slow leak in my tire and they got me right in to take care of it- Great, Friendly Service.

Excellent customer service!! We pulled up and pulled out in about 6 minutes! Would definitely recommend! I’ll be back!

Horacio went above and beyond for us. His effort and professional was outstanding. He was responsive, patient and informed. He made our experience with DeKalb tire a good one.

I pulled in with questions about my oil level and he was quick, efficient and most of all very helpful with no hesitation. John was amazing!!!!

Had AC issue on my car. They took care of it in one day, no days lost. Good folks!

Great customer service staff are very friendly ask for Cory and thanks to the Spanish dude who fixed my brakes I didn’t get his name and Great Management from Mr. John and I Love Miss Linda!! Thanks again 😊

Super friendly staff! Quick service and reliable work. Will choose again in future.

Excellent service! Domonic and Dewarren provided great service.

John Madden and Horacio was both so knowledgeable and courteous to me. They diagnosed the problem and truly put me at ease. I would bring my car back anytime.

The source of my tire leak was swiftly located and Kosh customer service was excellent. My tire was patched and I’m back on the road

Very quick, friendly, and professional with great rates! Will be coming back again for sure.

Great customer service took care of me quick and easy, it’s a amazing place!

Excellent, prompt, friendly service. John and Korey brightened my day when life was feeling hard. Big thanks, guys!

Showed up first thing in the morning after working with my full schedule and was able to get in and out in just 45 minutes with a tire repair. Helpful and friendly staff!

I had a appointment on Tuesday it didnt happen because tire werent in stock cause tire truck was like I had the appointment set for a month in advance and since it couldnt happen that day they went above and beyond the day after to get my tires even went to get tires from another store as well as fixed my hub cap Im beyond pleased with the service I received may have missed my appointment but Im beyond pleased they definitely went above and beyond to make up for it

Awesome place located in the heart of Dunwoody. Gave me an incredible deal highly recommended!!

Wonderful experience today!! I needed new brake pads and rotors which can be expensive and time-consuming. The guys here fixed me up super quick and were very affordable. All of the staff was super kind and accommodating. I highly recommend 10/10!

Excellent service and very Good and supportive staff.

This place is awesome! They got me in and out for a tire repair on my lunch brake. Great customer service!!!!!!!

John was great ! My car was serviced in a great time frame. Amazing customer service!!

This is my first time here and Horacio was very helpful! He know exactly what I needed in fixing my car. He was very friendly and professional!!! I would definitely recommend this place for great staff with awesome prices! ask for Horacio if you want EXCELLENCE service!

I recommend this place to anyone, friendly and reasonable! Fixed my tire for free

Great service, great price!

They were able to work with my estimate and they finished the same day!

Didn’t have an appointment and they took care of me right away. Will definitely be back.

Linda and her team at Dekalb tire are great. Their customer service is top notch.

Everyone is friendly, experienced and they communicate well at a fair price.

Sent my daughter in with my Kia Optima bc of a slow leak with the tire...they were kind enough to fit me on their busy schedule for today and were done quicker than they originally estimated (as well as bleeding my brakes) for a great cost and Amazing service! These are our tire guys for life! I am very pleased to be their customer.

The price it’s really reasonable and staff are really professional and nice , totally recommend them ! Also every tire price you from Costco they also do price matching !

Staff and management were very helpful. Great store.. would recommend to friends and family for there car needs.

Great job. Friendly staff

This team is absolutely amazing! I woke up with a flat tire heading to my mothers funeral in Florida. I told them the situation and they helped me out quickly with great customer service. Horacio was the best!

They do great work here!

While visiting Atlanta during the weekend of 11/14/20 I picked up a nail on Saturday night while leaving a mall that the weight on my other tire came off. I had to limp the car back to the hotel. I thought I was going to be stranded until Monday but to my surprise they were open on Sunday. Back here in Nashville, I dont know of a single tire place open on Sundays. Well when I arrived I was greeted by Horacio was told not to worry as he would check it out. Sure enough, he was able to fix the tire, re balance my other tire and said all was fine. I paid for my services and thanked him many times as I felt as though a weight was lifted off of me. My drive home back to Nashville was awesome. I want to thank Horacio again for taking care of me. If I need anything else while visiting Atlanta, I know where I will be going! Thanks again Horacio!

I called Tuesday about new tires after a flat and having to use my spare, and the guy that answered said theyre not in stock, but they can order them. I looked online at their selection and after calling back and waiting on hold forever, ended up just ordering the tires on their website the following day, Wednesday and scheduled installation 1st thing this morning, Friday June 11th. Oddly, I got a call at 9pm Thursday from them about my appt asking if Im able to leave my car today as they had 4-5 cars that didnt get done Thursday and they didnt want me to end up waiting. I work nearby so it wasnt a problem, but I confirmed they would be able to complete the job by 430pm when I finished work and was told it would not be a problem. So I dropped my car off this morning a little after 8am (appt at 9am), walked the rest of the way to work and returned after work at 430pm to find my car in the parking lot with NO new tires. My old tires and spare were still there after having left my car for over 8 hrs today. I never expected to waste so much of my time, 4 days total, dealing with these folks and get absolutely nothing for it. When I went inside I told them I just needed to pick up my keys since they hadnt done any work. The lady at the desk seemed confused and I guess didnt realize my car had been left outside all day untouched. Finally after a few mintues and different employees going in and out talking about/looking for my car, I was simply told my keys are in the ignition. So apparently my car just sat unlocked with the keys in the ignition and at some point someone opened the driver side window partially even though its been raining all day, on top of not doing the work. The most shocking part really though was there was no offer of an explanation, no apology given or any acknowledgment at all of my inconvenience, nor was there any attempt or a single word said about making this situation right. Im in total disbelief at my experience this week and the completely nonexistent customer service. I would advise avoiding this place as they are clearly taking on way more work than they can actually do and when they screw up... they obviously dont care at all and will just ignore you and the situation like they did me and my car today. So now Im starting back at square one shopping for tires again, hoping to find a shop that doesnt have such bad business practices and actually values their customers.Follow up: I received an email this morning from you guys about rescheduling since I missed my appointment yesterday according to the email. Not sure if someones trying to cover themselves by saying I was a no-show or falsifying this incident, but I will absolutely not be rescheduling or wasting anymore of my time contacting your company after all of this. You all already have my email and phone number if you actually wanted to reach me to address this situation you easily could, but I have no interest in doing business with you all and will not be calling. I only wanted to warn others and hopefully spare them what you all put me through this week. Thanks anyway.