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ATeam Appliance Sales & Repair
1212 Northwoods Lake Ct, Duluth, GA 30096, United States
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ATeam Appliance Sales & Repair

Comments
Ol
Review №1

The guy came out and did a great job, immediately noticed the belt was broken and the little round piece the belt wraps around. He did vacuum out the excess dust but for the price ($220) i paid to repair i couldve purchased another dryer. This was the only reason i gave them a 3. The guy explained to me they sell used dryers from $100-$300 if i have any other issue. I was saying to myself well i wished you had told me this before you repaired mines but hey next time ill be sure to asked the price but either way i was for sure over charged.

Ir
Review №2

I purchased a washer and dryer, online he delivered within 24 hours awesome service

Ha
Review №3

I made one call and he came to remove my old appliances within an hour. Best of all it was FREE......thanks reggie

Je
Review №4

Reggie came out to diagnose my washer. I am quite handy and have kept the same washer and dryer for 20 years. I couldnt figure out the problem this time. Reggie figured it out in 30 mins and could have easily just sold me a different unit and made more money. Instead he showed me what was wrong and sold me the replacement part along with a free transmission. He now fixes everyones washer and dryer in our neighborhood.He also quite the success story for an American business start-up. Im not wishing your appliance to break, but if it does, you wont regret getting to know Reggie.

Er
Review №5

I purchased a washing machine from Reggie of ATeam Appliance Sales and Repair, and he delivered it on December 24, 2014. Because it was Christmas Eve, I paid a delivery fee and gave him a generous tip. Within less than a month, that machine did not work and I could not wash clothes. I contacted Reggie and he delivered another washing machine that afternoon. However, yesterday, April 22, 2015, the second washing machine provided by Reggie of ATeam Appliance Sales and Repair, has now also broken. The tub actually came apart from the machine. He finally called me and said that it would be at least a week until he could bring me another washing machine because he didnt have any in stock. However, I discovered that he had many washing machines listed for sale on Cragislist. He said they were all sold and the ads were old. Please note that I had another person send an email to Reggie through Craigslist for the washing machines listed for sale and they were told that washing machines were available for sale. These are the same machines that Reggie told me were already sold and unavailable. I told Reggie that a week was unacceptable to wait for another washing machine to be delivered as I have 3 children and foster dogs and do a great deal of laundry a day. He told me he was voiding my warranty for excessive use and then hung up on me. I texted him again and gave him two options, one, to refund the sum of Two Hundred Dollars ($200.00) for the washer or bring me another one immediately, not in a week or more. He texted back that he was voiding my warranty and that he would not refund the money I paid for the purchase of the initial washing machine. Now, when I purchased the washer, I specifically stated that I needed a heavy duty washer due to having children and dogs and doing a lot of wash. He never stated that were any limitations on use that would void the warranty. Ironically, Reggies website specifically states that every appliance has a 180-Day warranty. There are no exceptions listed. I have repeatedly attempted to work this out with Reggie, but he refuses to communicate stating that I was rude to him on the telephone. I was not rude, I stated what I expected and gave him options to choose from. I knew I was being lied to and did not appreciate that. Additionally, this was the second washing machine that I received from him that failed. I DO NOT recommend Reggie for the purchase of any appliances. And since Reggie performs all the repairs himself and both appliances I received from him malfunctioned, I do not imagine his quality of repairs is very good either. If you had asked me when I purchased the first machine from Reggie and even after the second machine was delivered, I would have recommended him. I am very disappointed in his lack of professionalism and his lack of concern regarding his business ethics and customer service. Bottom line, do not do business with Reggie and ATeam Appliance Sales and Repair.

Information
4 Photos
5 Comments
3.8 Rating
  • Address:1212 Northwoods Lake Ct, Duluth, GA 30096, United States
  • Phone:+1 678-615-8317
Categories
  • Washer & dryer repair service
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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