user
London Road Rental Center
1710 London Rd, Duluth, MN 55812, United States
Appearance

Comments
CJ
Review №1

This was my first time renting from here and the service was quick and friendly! It is a great group of individuals working there. I rented a wet saw for a small retaining wall project and it worked excellent. I didnt compare any prices elsewhere but it seemed reasonable. I would definitely rent more equipment from them in the future.

Wi
Review №2

Called ahead to give them a heads up because I knew Id be arriving at closing time. After driving 30 minutes, showed up 5:30:20 (closed at 5:30). They refused to rent to us. Very frustrated as we were trying to help elderly friends while we were in town visiting them. Unwilling to budge.

Do
Review №3

Rented Stump Grinder, this was my second rental. I first rented a trencher. Both times the equipment was newer and top quality. The rental process was fast and easy. The counter and yard staff are prompt and professional. I will rent from them again.

Mi
Review №4

They rent the best mini skid steer by Ditchwitch! Bathrooms have soft toilet paper also.

Be
Review №5

Great Rentals! I Love the Split Fire log splitters! So Inexpensive & well maintained, I probably wont ever buy one! Rent on a Saturday for an extra day free! (they are closed Sundays). Helpful & Friendly staff! Have never had the slightest problem, but am always assured by employees to just call if any issues arise & they will immediately make it right! Log splitters can split wood in both directions! Never seen that anywhere else & it practically doubles the amount you can split quickly & easily!

Ja
Review №6

Very helpful place. Load up equipment and attach trailers for you. Gave me a hitch for my truck after they had run out. Technically were supposed to sell me one.

Lo
Review №7

Quick and helpful staff finding the tools we need

Ri
Review №8

I called twice to reserve and confirm my auger. Twice they quoted me $100 less than the actual price, so i paid more than I was expecting. They didnt communicate with me how i would be transporting the item. I assumed truck bed, they had a trailer. Thank goodness we had a hitch. They also didnt provide me with the everything I asked for. I assumed that my requested extra attachment was already on the machine, but nope. They forgot it.

Ch
Review №9

Extremely helpful loading the equipment, the excavator rented did the job of resloping my back yard and pulling out my old fence beautifully. Will be going back if I need equipment again

Je
Review №10

Nick, Jerry and company always work hard to make sure I am satisfied with my rentals. They take the time to train you on how to use the equipment and point out the not so obvious features of their machines so they can be used to their max potential. I have always been very pleased with my service at London Road Rental.

Me
Review №11

We stopped here to rent a wheelchair for my sister. The staff were very professional and courteous. They even brought the chair out and loaded it into my vehicle. I would highly recommend using them for any rental needs you may have.

Ca
Review №12

Great service ! Great staff ! I rent equipment from here frequently and have always been taken care of !

Mi
Review №13

Rented out a piece of equipment, got it to the site but the machine would not turn on. We tried a few different outlets but no luck. When the machine was brought back we were met with arguments and anger because apparently we should have already known the machine was *not* going to run using an extension cord. They did not tell us prior to renting the machine that is will not work using an extension cord, we were not aware, and they refused to refund.

ei
Review №14

Rented a car dolly and told them what kind of car i was towing. It didnt work called them and returned in about an hour. Didnt give me a refund cause they said it was my fault even when i told them exactly why i was renting it what it was being used for. Zero stars

Mi
Review №15

Great people at this business! Wide variety of rentals.

Ja
Review №16

Great team! Pulled in they loaded me up quickly! Equipment was as expected. Definitely will come back next time we need bounce houses!!

Ja
Review №17

I rented a post hole auger on a Friday and was told to bring it back by 5 pm Saturday. On Saturday I tried to return it but the sign on the door showed that they close at noon. I couldn’t get ahold of them until Monday and was told to bring it in and the would get me taken care of. They proceeded to try to charge me for three days and when I argued they said it should be 4 days somehow. I managed to only get charged for a total of two days after some explaining. The guy was very condescending and said he wouldn’t have said to have it back by 5 but I didn’t pull that from thin air. He told me that he already closed up his shop so he told me I had to help him haul the machine around the back of the building even though it was within their business hours. I’m just a homeowner needing to dig a few holes and should have to argue to keep from being dinged 400$ for an hour of machine rental. London road rental used to be better from what I hear but from talking to a few people it seems they have been going downhill in the customer service department.

Ka
Review №18

Great service. Thanks guys!

Ho
Review №19

We rented tables and chairs from London Road Rental Center for our daughters wedding. Since the wedding was in Lutsen, we used one of their covered trailers to take the items up north. They preloaded all of our items before we arrived. Our numbers were constantly changing and Matt couldnt have been more accommodating and encouraging with the whole wedding planning process as well! They were incredibly flexible with pickup and drop-off. I would not hesitate to recommend them and to use them again!

El
Review №20

Good place for anything you need! Friendly staff and helped to carefully load and unload a Billy Goat Weed Eater in my truck. No problems with the machine we rented. Pro tip: I did a day rental on a Saturday, since they are closed Sunday the return date is Monday. :)

Da
Review №21

Easy and quick to rent a 12ton 19 jack

Pa
Review №22

I rent there often. Great rental business. Staff is friendly, prices good, never any hastles in or out with equipment. Nice equipment too!

Jo
Review №23

Good place too rent

Ri
Review №24

Well maintained equipment and knowledgeable staff highly recommend.

Da
Review №25

Helpful knowledgeable staff. They had the high end stump grinder I was looking for. The price was higher than other towns but they were the closest location. The grinder blew hydraulic fluid about 2 hours into the grind. Equipment is going to break down and everything cant be predicted. We had to return it and pick up a different one, two and a half hour round trip. They gave us more time to finish our job and dropped the cost of the rental. I would rent from them again.

Ro
Review №26

Great service, plenty of tools and equipment to rent.

Ma
Review №27

Rented a ladder on a Saturday morning and was told that it was okay if I didnt return it until Monday morning, a one-day rental would suffice. I was able to get it back before the end of the day on Saturday, and they knocked the rental down to a half day and refunded the difference. That was not necessary but was a very nice thing to do. I would not hesitate to rent from them again in the future.

CS
Review №28

There prices are fair, great service!!

Wa
Review №29

Great people. We misplaced the sandpaper on a drum roller rented over the weekend. When we brought it back unused thinking we never got the paper they cheerfully removed all charges. Later we returned the found paper. Very friendly and helpful, giving operation tips on tools as well.

Tr
Review №30

Fair prices, equipment always ready to go.

No
Review №31

I rented a large trencher. The unit was new it worked very well. The staff are all friendly, knowledgeable and helpful, both at pickup and drop off. Nice selection of equipment. Prices are higher but not out of this world. I will rent from them again.

Gr
Review №32

Good equipment. Reasonable prices. Local.

As
Review №33

We had an issue with the equiptment and they took care of us with no hesitation! Matt was Great!

Be
Review №34

These guys are ALWAYS helpful.They are my go-to for equipment I dont own.

To
Review №35

My goal in life is to rent everything they have available. Im making great progress, but life isnt long enough. Great service staff.

Ni
Review №36

Excellent service. Always have what you neeed at a decent price. Very helpful group of guys

Ma
Review №37

Had what I needed, reasonable rates, helpful and friendly staff.

Da
Review №38

Rented a 8hp tiller. Worked well, did a great job.

Bo
Review №39

Friendly helpful staff , all kinds of tools , equipment etc. reasonably priced , conveniently located, what more could you ask for - - -

Mi
Review №40

Friendly workers. They always have the equipment I need.

To
Review №41

Grrat staff

Ma
Review №42

They have what you need and more. Also, many unique items for sale.

Ke
Review №43

Friendly guys, knowledgeable about grilling with pellet grills.

Ja
Review №44

Helpful staff and tools to get the job done

Ty
Review №45

Awesome service, every time! Keep up the good work.

El
Review №46

Great staff and service. very helpful and reasonable

Bl
Review №47

I tried to rent just an auger bit because mine bent on a job. They said I needed to rent the whole machine for 1/3 the price of a new machine.

Ca
Review №48

Pretty decent selection, enclosed trailer I rented was in nice shape

Ro
Review №49

Great service and never an issue with their equipment.

Sc
Review №50

Not only the right tool for the job but the expertise to help you get it done! Jerry and his crew will steer you to the right equipment for your project!

Gl
Review №51

The worker was very respectful.

Ap
Review №52

Very professional staff. Easy transportations.

Ma
Review №53

Great customer service! They really know their sandpaper and their grills on top of all their rental equipment!!

Je
Review №54

I can only speak for the time we got a pressure washer, 1st off it was older model heavy as you know what, 2nd it was clogged with mud took around 30 minutes unclogging it, and to top it off the pull rope broke 45 minutes later, by the time we exchange it for another, 2 1/2 hours gone, Not sure how they compensated the guy that rented it in the first place, but for the crew using it was a total bummer . Im sure due to how busy they are it was a simple over sight.

Na
Review №55

Great company and staff! Thank You!

Ca
Review №56

Always helpful, friendly, and have an excellent selection!

Kr
Review №57

Easily the best place to rent from in town.

RT
Review №58

$200 to rent a stump grinder? Dan the Tree Man came out to my house and got rid of it for $75! London Road RIP-OFF! Why would I pay an extra $125 to do the work myself!?

Te
Review №59

Always get good service here

Ch
Review №60

Helpful staff, great experience.

Mi
Review №61

Very friendly and knowledgeable

Pa
Review №62

I now work here, many have rented things for weddings to bbq, so much to rent for your needs.

m-
Review №63

Good rental rates

Ma
Review №64

Great service

Da
Review №65

Polite & helpful

Le
Review №66

Very Friendly staff, the equipment was well keep and ready to go when I got there. Ill be back again !

Ke
Review №67

Always great!

Ab
Review №68

Great service!

Ra
Review №69

Owner and staff are friendly

Ch
Review №70

These guys rent EVERYTHING!!

Ch
Review №71

Over priced on everything

Information
6 Photos
71 Comments
4.4 Rating
  • Address:1710 London Rd, Duluth, MN 55812, United States
  • Site:http://www.londonroadrental.com/
  • Phone:+1 218-728-2940
Categories
  • Equipment rental agency
  • Grill store
  • Pet supply store
  • Truck rental agency
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:7:30am–3pm
  • Sunday:Closed
Similar organizations