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Browning Holland - State Farm Insurance Agent
2830 H, Peachtree Industrial Blvd, Duluth, GA 30097, United States
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Ch
Review №1

Mr. Holland was awesome! I miss him already! We moved to Tennessee and I think it is going to be hard to get that same one on one personal service. Call Browning for your insurance needs?

B
Review №2

Best insurance agent!!! Browning and Victoria have managed my insurance needs for over 20 years and I wouldn’t go anywhere else! I have always found them to be trustworthy, efficient, effective, caring, and extremely pleasant to work with. They always take plenty of time to explain options to me without any pressure. They have managed any changes or claims over the years quickly and seamlessly.I once moved out of state for a few years and then I could really see how much I appreciated Browning’s office and his expertise. I’m definitely a loyal customer - highly recommend!

MB
Review №3

Insurance shopping is about more than comparing rates, although that’s important, too.BROWNING HOLLAND STATE FARM in Duluth GA has been my agent for multiple coverages for decades. When I have needed them for ordinary/generic questions, they have been quick, readily available, and clear. When I have needed them in more complex matters, the experience has been the same. And, yes, I have had some claims experience and problems through the years. Whether I drop into the office or call, the experience is always so positive that I cannot imagine changing. And I do comparison shopping; the company is competitive, their reviews are always good, and BROWNING HOLLAND STATE FARM has earned my repeat business. Highly recommended!

t
Review №4

Browning Holland and his wife Victoria have been our insurance agents from December 2001 until this week in March 2019 when we sold our Suwanee GA house. They have been nothing but extremely professional and even more helpful in meeting our insurance claims and changing needs. They always were on our side when dealing with issues and guided us to the best insurance solutions.They are top notch and I HIGHLY recommend them!!!

Sa
Review №5

Our family and extended family, including relatives from all over the state of Georgia, have been with Browning for over 20 years. Browning and Vicki and their staff know their business, take care of all of us and adapt to whatever life changes we incur. Browning appreciates and knows when to stand up for what is right for the client. I really appreciate that. We will always stand behind him and keep our business with him forever. He has always maintained the utmost professionalism while making all of us feel like we are part of his own family.

Ly
Review №6

This agent and his office are outstanding. Always compassionate about their clients. Honest and caring. In a world where customer service does not seem to be important, it is so wonderful to know that you can still get excellent customer service with Browning and his staff. I have referred many friends to him and they have all thanked me for sending them to such a professional and respectable agent!

Sc
Review №7

This agent deserves 10 stars!Browning is the most attentive and caring insurance agent whom I have ever met. I have had the pleasure of doing business with him for many years. His insurance knowledge is exceptional. He explains and takes his time with all questions and concerns. He has helped me save money while protecting all of my most important assets. Most importantly, I know he and his staff will always be there whenever I need them.

Am
Review №8

Excellent agent and staff. Always takes the necessary time and measures to do whats best for you and your family. Browning and his staff are very professional and highly attentive to detail. They are not about pushing sales but more about the customers needs. Have always been treated with kindness and respect. This is the agent you want for your insurance products!

Je
Review №9

Over the years with this agent, I personally see that Browning goes over and beyond to help his customers every day! It is so nice to know there are still people out there who care about their customers. I would recommend him and his team to anyone looking for a great agent and staff!

Ca
Review №10

We have been with Browning for over 10 years and have always received excellent customer service. He and his staff go above and beyond to be helpful and respectful. They are knowledgeable about insurance, but also treat us as friends as well as clients. We know we can depend on him and his staff under any circumstances and we will remain loyal customers for years to come!

Ja
Review №11

I have been with Browning Holland State Farm for many years. We have all of our vehicles and home insured. In that time we have had to file a few claims and I cant begin to tell you how wonderful the team at Brownings office was. I received immediate call backs, follow ups on our claims asking how things were going, and a promise to help if needed. Browning and his team have always been helpful with questions I had, and if I didnt understand theyd explain it in a way I did. They never made me feel rushed and always made me feel I was # 1. As I mentioned, I have been with Browning for many years and I plan on staying for many more. Thank you Browning!

Br
Review №12

FROM THE OWNER : We are having a problem with our Google account and are unable to respond to reviews. We want to let our clients know what is going on. Someone is making up fictitious names and making false stories and statements about us. We are pursuing recommended resources. This vindictive slander and defamation violates Google content and conduct policies. This type of reckless and vengeful behavior has become a rapidly moving epidemic that business owners are having to deal with every day. We ask our clients and anyone shopping us to focus on the positive reviews. Should anyone have any questions, please feel free to contact us.We focus on our blessings and derive a great deal of positive energy from our clients. We greatly appreciate their love and support and referrals. Thank you.

Jo
Review №13

Browning has been my agent for over 20 years and I have never been disappointed. The customer service he and his office provides is unmatched.

Je
Review №14

I have been a client of Browning Holland for over 20 years, and could not be happier with the service I receive. Whether its my personal or business policies, Browning and his dedicated team have gone above and beyond in terms of customer service, responsiveness and professionalism. I highly recommend giving them a try, as you will not be disappointed.

Le
Review №15

Highly recommend this agency. We have had State Farm agents in other states, but Browning is by far the best. Takes time to talk and explain, and is not pushy. Excellent customer service.

Ki
Review №16

We just love Browning Holland. You will never meet a nicer man. He always provides excellent, professional service.

Cr
Review №17

Terrible customer service.This agent feels it is OK to berate a customer who decides to leave, going so far as to belittle the customer and even call them names. Instead of attempting to apologize or correct the concern, Browning instead chose to become irate, defensive, and abusive.That behavior is beyond inexcusable. I highly recommend you to either purchase your policies online, or find a friendlier, more helpful agent.EDITED REVIEW after as of 1/25/16:This is been an ordeal of epic proportions. Yes, Browning was disrespectful. Yes he was rude. To say that he was anything other is a bold distortion of the truth.I did not ask for coverage that I had turned down. When this incident took place, it was after I decided to move my business elsewhere and I was asking for my policies to be moved. I repeatedly tried to tell Browning that I felt I had not received the customer service I was looking for. Instead, Browning continued to berate me saying that I was wrong and that Youre Nuts! - direct quote. I continued to try to explain that it was a customer service issue not a policy issue. I understood I did not have the coverage, which was my oversight. I took full responsibility of it. But all that aside, my review above was because of the final conversation.And this goes further.. Browning- the agent- proceeded to call my parents who also have policies from this agency. During the conversation, Browning made vague threats for me to remove my above review. Keep in mind, I am an adult with a family of my own, he has no business calling anyone to discuss me in any way.Lastly, my I stand by my review. It is an HONEST account of my feelings and the occurrence I have experienced.At this time, I am in the process of lodging a FORMAL complaint with State Farm Insurance Company as well as the Georgia Insurance Commissioners Office.Furthermore, at this point, I truly hope to have NO FURTHER contact with this agent, additionally, if any further calls are made to my family in regards to me, I will seek legal action.

Bl
Review №18

Browning and his staff are the BEST. They have always been very helpful with any insurance issues or questions. Browning has been our agent for more than 27 years and we can count on him and trust him. HIGHLY RECOMMEND!

Ca
Review №19

I find this negative review laughable. How old is this person? What is this world coming to? Browning and Vicki have been taking excellent care of me and my family for many years. Over the years we have come to trust them and know they have our best interest at heart. My mother also has her insurance with Browning. I know I will never have to worry about her, and she tells me he treats her as if she is his own mother.

To
Review №20

Bad guy. Tries to scam and when that doesnt work, he threatens and belittles customers. Its unfortunate that I cant give a 0 star rating.

ha
Review №21

Went there to ask about sudden hike on my policy they called cops on me saying i made threats agints them and i have it on my cell video and told cops i will post it on you tube and he came out saying i am sorry about all this please dont post video and i cancelled both my cars and renters with them

Ty
Review №22

Please learn to be respectful to others.

I
Review №23

Worst state farm agent ever

Information
1 Photos
23 Comments
4.2 Rating
  • Address:2830 H, Peachtree Industrial Blvd, Duluth, GA 30097, United States
  • Site:http://www.browningholland.com/?cmpid=cslg_blm_0001
  • Phone:+1 770-622-9904
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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