Good service, friendly staff, easy process.I service all my Toyotas here and recommend this place. Comfortable waiting launch, available shuttle service.It was crowded when I visited to checkout this time.. but a service advisor stepped forward and assisted waiting people at cashier counter..(Be careful and conscious about what services you need if you are serving here: I was asked to change wiper blades which was already good.. but didn’t alert me about needed airbag recall overdue)

Very costly for simple service Couldn’t able to retrieve coupon which they gave last time

It was very good the people who work there are very nice and welcoming I have went there for oil change and waited just about 45 minutes and my car was done and at the end when they are done working on your car they give you a candy bar I thought that was cool

First-class service, helpful, friendly staff. Great prices.

I have been to this sawmill toyota service morethan 2years, the service is great and really appriciate everyone who work there. Very kind and good at doing thongs right away if we have any concerns, i recommend this location for any service

Friendly and fast service!

Set your expectations before you go there - They will try to push overpriced unnecessary services on you. Will overcharge you. Service will not be performed on time. Service quality could be unreliable (it was for me). I expect better from a dealership service shop.If you still choose to go there, good luck! Might work out well for you (matter of chance), but just know they are not reliable, so not to trust them at all , and be careful dealing with them.And just to confirm that this review is legit - they have a tent set-up in the drop-off area, and they hand out chocolate bars at the billing counters in white Tansky branded wrapping.

Quality work, fair prices.

These guys are good and fair, and thanks Chuck

Good place and helpful people

The absolute worst car service I have ever experienced! My 4-runner electrical system started going crazy. They had my car for two weeks! They said the entire electrical box needed replacing and only one was in the country costing $3000. I had the extended warranty but warranty would only pay for the blown part, not the entire box. Tansky said it was miraculously “fixed” and made no documentation of their efforts. Unfortunately it did happen again but warranty was then expired. I had to pay $2000 at a different dealership who could diagnose the actual problem because of Tansky’s shoddy business. Avoid them at all costs!update in response to Owner below: I most certainly did reach out to the Operations Manager at the dealership as well as the Service Manager. The service manager did nothing but lie about their not being able to analyze the proper problem or follow through with the Extended Warranty (which Tansky failed to find in the first. place--I had to tell them about it). Thank goodness Byers Toyota was able to figure it out, and thank goodness Toyota CEO responded with some financial help after my complaint. And by the way, Toyota headquarters (Ebony Blanks) told me that they did speak with the dealership about this particular issue.

Called to ask about orange triangle that showed up on dash and message that said maintenance required soon. Left voicemail message. They never returned my call. I only had less than 600 miles on vehicle since I bought it at the time. Not impressed with the service.

I flew into Columbus to pick up my moms Prius. She is 93 and doesnt drive anymore. The 12 volt battery was dead. Im not familiar with the Prius and called and spoke to Bruce. He was very helpful on the phone and made sure they replaced the battery when I got the car there even though I had no appointment and it was 4:30 on a Friday. He was great and I appreciate his help.

Had service scheduled. Arrived to find out not allowed to wait inside (covid). They had a tent se up outside, which had no heat. It was 45 degrees! I had to cancel. Bad customer service. Ill take my 2017 Toyota local from now on.

We chose Tansky for our OOT repair due to their high satisfaction ratings and are very satisfied customers. Our vehicle was repaired much sooner than anticipated and their analysis was accurate and honest. We wish Tansky had a location near Youngstown to use them in the future. Much appreciation to all in the Service Department 😊👍

Absolute 5 star customer service! Was looking to purchase a vehicle at Byers Toyota. I wanted to purchase with a payment I know was well within my means.I provided Brian from Tansky the monthly payment I was given from Byers and his exact words Well beat that no problem. Low and behold they did by over $100 dollars! Same vehicle. They go above and beyond to make sure their customers are fully satisfied. I will recommend them to anyone!

Ive only recently been dealing with Tansky (just got a used vehicle there earlier this year), but so far my experience with them has been good. The staff is courteous, friendly and professional. I took my car there for a routine inspection and received great service.

This was my first experience with Toyota Service. I was impressed with every aspect of my visit. The service entrance was easy to find and the entire area was very clean. I was greeted by an attendant and directed to the service desk. My service clerk was courteous and easy to understand. The waiting area had Wi-Fi, TV, coffee, cookies and very comfortable chairs. While I was waiting the sales manager and a salesman helped me with a question and subsequently make an adjustment to an extended warranty I purchased when I bought my Sienna 3 months ago. My service did not take very long and I was on my way.

Bought my wifes 2012 Scion TC here years back. Called for a quote on wheel bearings. They quoted me $400 per wheel ($800 for both fronts) and that was PARTS ONLY. These bearings can be purchased for $80-$120 for a pair. The markup on these are $720 for 2. With labor would put them well over $1000. Um. I paid around $450 parts and labor for wheel bearings on my Volkswagen.

I love my toyota

Ive never been there because I bought my Toyota 86 new long distance from Georgia and had it delivered via Uship transport. Tanks staff were great and my salesman Cody was awesome even though we had to work through some difficulties in putting the deal together. My wife thoroughly loves the car and couldnt be happier with how things turned out!

I havent been a customer of Tansky Toyota for very long, I bought my car about 3 years ago there, but in that short time, Ive been very impressed with their service.It started when I got a great deal on my vehicle. The internet price was mistakenly listed a few thousand dollars less than the sticker price on the vehicle. Initially they didnt want to honor the internet price, but later the manager agreed to sell for that price. Some may say this was a sales tactic and they knew this, but I honestly believe it was a mistake on their part and they honored it.They also gave me a great deal on my trade in. I even told the salesperson that I believed my car was worth about $4500, but he looked it up in the computer and said hed give me $5000 for it based on what their computer said. That was great news to me, especially since it was currently getting repaired for a bent push rod.I love my current vehicle that I purchased from them. When its too cold for me to wash the vehicle I take in to the service bay and they run it through the car wash for me. Its not as nice as a hand wash, but it does a decent job quickly. I just took it to get washed yesterday and after it ran through the car wash, the attendant pulled it back into the service bay and got a rag and spray to get off what the car wash couldnt. That is service that will keep me coming back.

What nice people. All our dummy lights came on. They checked the car out and the tires just wanted more air.We were traveling from Florida to NY.They didnt even charge us and they gave us candy 🙂🙂🙂

Good place for car maintenance

Do NOT go here. I have sent family and friends here and recently ran into my first issue that cost me $932.99. I was told by multiple people in the service department that Id been wronged and they would back me but when I followed up I got no response for 3 months and finally was told that the conversation had never taken place saying theyd back what they told me. I will make known to everyone I know not to trust them, regardless of how they try to act honest and reliable. Dont trust salesmen, they know how to deceive those of us who trust and they dont respect our finances. OWNER: Refund was for the first bill of $588.21 that was a misdiagnosis. 2nd bill was $932.99. No third party--my credit card company. I have a VM from Paul in December confirming who was working on the letter of confirmation. Ask to hear it.

Battery was under warranty. I brought it in and they said it needed to be in my car to test it and that I would have to have it towed in. This was after I called in and they said I would get at least 75% of. They gave me less than $40 off the price of a battery.

From the moment i pulled in. I was taken care. From the very nice ladys and gentlemen. Pointed mebin the right direction. They all seemed happy.

My 64 y/o mother took her Rav 4 to the service center for a routine oil change. The service center quoted her $3,000 for an oil leak. Took the vehicle to another mechanic for a 2nd opinion and was told without a doubt there was NO oil leak. Extremely disappointed with Tansky!!!

Worst service department i have ever been to....ever.ordered service with a loner car.1st time i went they said they didnt have a loner...sorry.2nd time i went they said they would have my loner, but i would have to wait an hour, because it wasnt ready yet.3rd time... they didnt have my loner AGAIN, so they tried to get me to sign up for an enterprise rent-a-car...WFT!!i ended up wasting HOURS of my time due to clerical errors

Had many cars serviced through here over the years and always treated like I done belong. I will only be bringing recalls (and dreading it) being told sounds like someone could use a chocolate bar when I had a problem with estimate sealed the fact that I wont be back.

Went for service. Very nice and professional. Didnt try to price gouge like other car repairs.

The Service department is horrible I bought the battery last year and when it was bad I went to the service and they denied to change it . it has still seven years warranty when I bought the battery from them. When I went there to change it now they’re saying that you are using it in your Honda vehicle that’s why we cannot give you warranty but when I bought it they didn’t say anything about it they put in my car and said that it has seven years warranty so if any problem comes within seven years they’re gonna replace it. They are so unprofessional. Again I have to buy the new battery.

I love it because they are welcome and they are very friendly

Great knowledgeable and friendly staff. Its why I always return

Woody, one of the service people is great. Have never had to take a car back after they serviced my vehicles.

Very knowledgeable staff and courteous

Very simple, completelyTrustworthy

I will not recommend no one to this location they dont have good service on my car I toke my car for tiyer rotations they didnt do the work and I have got charge for that I dont trust them

Consistently good

Woody is a phenomenal service rep

Good 👍

Good service.

Service is ok but not the best I’ve seen.

Great service, Great people

Great service!

Horrible service department

Great 😘

Excellent