My wife and I traded in two phones with no problem whatsoever. Everyone was a pleasure to work with, and our costumer service rep—Anthony—was phenomenal. He was very helpful, informant, and a joy to chat with while waiting for our phones to transfer. I 100% recommend working with him, and this man deserves a raise or a day off lol

I went in to buy a new phone not knowing what I wanted. I was greeted by Anthony a very knowledgeable person. He helped me choose the perfect phone. Anthony also took the time to download all of my photos and other things that I didnt know how to do he answered all of my questions and I had a lot but he took his time with me and I so appreciated that. Anthony and the crew were very helpful and courteous. I highly recommend this Verizon.

When I had to switch my phone out today, Anthony M did a fantastic job with getting everything moved over for me and my brother! This is the best verizon store I have been to.

My phone broke while traveling. Stopped at this Verizon store, worked with Sharon. She was great, very helpful and saved us money on our monthly bill. Far more helpful than any of our Verizon stores back home. Will have to travel from Ohio to NH to buy all our phones!

Jillian was fantastic! Highly recommend her. She set up my phone and my car and was very knowledgeable

Great experience. Very professional friendly knowledgeable and answered all our questions to great satisfaction

It was painless and simple to swap over to Verizon from AT&T I was treated kindly Sharon was brilliant with the knowledge she had for all the questions we couldve asked and now I didnt really have to ask she was very thorough and accurate too!! Glad we close Verizon and grateful to have had Sharon Bennet of Dover NH.... Thanks a ton!

Best experience ever and Zach was amazing. He really took the time to make sure we got the best deal and even showed us a few new shortcuts on our Galaxies!!! Not only did we get a new S21+, but a new Otterbox and the coolest screen protector ever!!! This young man is an asset to the company. If my other son was local, we would have purchased a second phone. Thank you Zach for the awesome experience. You ROCK! ( And my son has already downloaded the Xbox game pass app!!)

On Monday I went to Verizon in Dover, NH to help my mom trade in her iPhone 6s for an iPhone 12 Pro. Very long story short, because her phone was so old we ran into A LOT of problems and ended up staying in the store for 2.5 hours while they tried to transfer her data to the new phone. Id specifically like to thank our associate, Matthew C., for his help and patience, as well as Jamie and Jacob for their additional support. They always came up with another solution when something didnt work, even keeping the phone overnight so we could go home while they worked on it. My mom picked up her new phone yesterday afternoon and is incredibly happy with the product and service we received. Thank you!

Sean was an awesome help. Very willing to explained everything and helped me through the entire process!! He made me happy I chose to come to Verizon today l! A1 Dude!!!

Tom V of cellular sales is the most refreshing salesperson I have interacted with; he is professional, honest, hard-working. My experience replacing my Sprint service with Verizon service on four lines in states separated by the east coast was made easy by him. This store is highly recommended.

Anthony Mosca was the most helpful and sweet compassionate representative as I have ever dealt with.Very much cared about his store as well as his customer service very very sweet man

My husband and I purchased 2 new phones from Jamie Friars. Our experience was phenomenal. She was quick,efficient and super personabile. I have reached out to her on multiple occasions with questions and to receive assistance with our devices/plan. She gets me the information I need quickly and offers any help she can to make the process as smooth and easy as she can. I highly recommend JAMIE at the Dover store for any of your mobile needs!!!

I had an amazing experience with this store. Anthony and Jamie made the process of getting a new phone and plan so easy. I would highly recommend them for any phone needs. They are awesome!

These two were ever so helpful. They answered all my questions. Helped me set up my apps and transfer dataIt was a real pleasure to have them help me.Informative with a little laughter

Jamie is FANTASTIC!!Her knowledge, patience, and professionalism is far beyond any other representative I have ever dealt with. She is conscientious, articulate and very friendly. I believe she is a tremendous asset to Verizon. I do hope she gets a wonderful raise in the near future, she is worth it.

Went in for a new phone and was helped by Mike (who was in training) and Tom. Both associates were knowledgeable, welcoming, and incredibly helpful. I really appreciated how they asked me what I was looking for in a phone and then helped without pressuring me into their highest priced products. If you go here, ask for Mike and/or Tom!

Initial person could not fix my problems. Called another person who came and was able to fix 1 of 2 problems. Trying to add back a deleted file but they could not do that. Very disappointed.

My daughter and I went in the Dover, NH store for help with a complex phone issue. Anthony Mosca, one of the associates, helped us, and he was incredibly patient, good-natured, and supportive through the lengthy process of resolving the problem. Huge thanks to Anthony!

I went to Verizon in Dover NH yesterday, where I was greeted right as I walked in by Anthony Mosca. He asked if my son and I if we wanted some water and also let us know he was training and he introduced us to Jamie Friars. The overall experience was fantastic. Jamie was very helpful with explaining things to not only me but to Anthony as well. They were not trying to push me into any huge sales or anything. They explained the kind of upgrades my family and I could get and didnt push any further questions if I said no. Both were very professional, funny, friendly and patient. I highly recommend if you are in need of any phone service/help to go see Jamie Friars and Anthony Mosca!!

Yesterday I had a wonderful customer experience at the Verizon store at Weeks traffic circle in Dover. Jamie and Paul took a team approach to my phone issues, and directed me toward a new Moto Edge with tablet (yes, Christmas came early for me!). With my trade-in, I paid nothing out of pocket. Sweet! I am grateful that the entire process was relatively quick and painless, not too bad considering they have your digital life in their hands as they transfer data, contacts, photos and apps from old phone to new phone. Merry Christmas Jamie and Paul! You folks were exceptionally helpful and professional. I hope Santa delivers big for each you this year. Thanks again!

I stopped into Verizon this week looking to purchase the iPhone 12 without increasing my phone bill by a lot, so I knew what I was looking for as soon as I walked in. Zach, kindly greeted me right as I walked in and was very attentive about listening to what it was I was looking for and how he could help. He took his time to break down the numbers for me as well as talking me through the different options. I felt he kept my needs in the forefront the whole time which made the experience welcoming! Thanks for the excellent service Zach at Verizon, Dover!

I have had positive experiences multiple times at this Verizon location. I always request Jamie’s help because she is very thorough and helpful. She goes above and beyond with her customer service! I highly recommend.

I highly recommend seeing Jamie if you’re going to come here to get a new phone, etc. She made the whole experience so easy going. She was kind, professional, and knew exactly what she was talking about. It was overall a great experience working with her! I wouldn’t go to see anyone else in the future!

Sean Adam was exceptional to work with. He was funny and knew what he was doing. He was very knowledgeable.

There should be more stars for this man Anthony Mosca he did such an amazing job at helping me and my grandparents. I thank him so much for not only laughing with us but making us laugh and being a very professional person.

Sharon was a delight to work with - charismatic and professional. Overall great customer experience!

I wish I could give Verizon a 6 star review we got free coffee we had a great conversation with Jaime and her fellow co worker! Thank you so much and glad to see such friendly and outgoing personality’s!

Jamie Friars went above and beyond to help me with my new google pixel 5. She made sure I was getting the best rate for my plan and made sure everything connected properly with my smartwatch as well. Highly recommend you stop in and talk with her if you are looking for an upgrade or switching plan!

Had an amazing experience replacing phone- Anthony Mosca and the other staff members went out of their way to help replace a phone and fix a glich in our account. Very professional and courteous service.

Overall I could not have asked for a better experience with purchasing my new iPhone. The staff is very welcoming and answer all your questions thoroughly. Meredith, in particular, was great! She made the process of upgrading my phone very easy and helped me with any questions that I had. Highly recommend for anyone looking to buy a new phone to visit this Verizon store!

These guys are always amazing and always give you what you need! Never pushy. Sean helped me get out of my old phone and got me an amazing deal!

Boyd and Thomas were very kind and humorous people, my mother and I had a blast getting our upgrades and tablets, we appreciated them for being able to explain every step, every price, every difference, and being overall fun employees to be around. They made the experience much more enjoyable because of their constant joking and not having any problems explaining things as simple as possible. remember to FBGM !!!!

Sales Person, BOYD EVANS is EXCELLENT.Recently, we purchased four new phones at the Dover Verizon store. What a stroke of good luck in having Bode as our sales person! His patience, knowledge and professionalism made our experience comfortable, easy and safe. Thank you Boyd!

Today I had a great sales rep his name was Tom v. I wasnt sure about switching over to Verizon but because of Toms great customer service I will be sticking with Verizon. he was very patient, he did everything in his power to save me money and he made an effort to make the interaction more personal. I felt I was working with a friend to get my phone activated. thanks Tom

Went in to upgrade two phones on my plan. Worked with a very nice guy who seemed to know his stuff. By the time we were done we had paid $229 per line for a total of $458 to upgrade early which had to be paid before we started the upgrade so we did. Following the upgrades we decided to take advantage of the “promotion” of $150 off each Apple Watch once we were told upgrading will actually save us money because the watch lines would be $5 a month, so also got two watches. I had one watch already which we had to pay off early at an additional price of $175. We’re now at $633. We also were talked into 2 iPhone cases at $39.99 each so now a total of $712.98. He attempted to talk us into screen protectors and an additional charging blocks but we declined. After adding all 4 devices and all was said and done we find out after the fact with no prior warning that there is a $45 PER DEVICE NON REFUNDABLE SET UP FEE. Our $712.98 has instantly become $892.98 to all be paid today never mind the $3109 I just financed. This device charge was NEVER once talked about prior. I wasn’t happy but I paid it thinking this was the same as the “upgrade fee.” It gets better, three days later I log onto my Verizon app and look at my upcoming bill which has been $287 and is now $534 for the upcoming month. I’ve now been charged a $40 PER LINE ACTIVATION FEE on top of the $45 PER LINE “DEVICE SETUP.” Thirdly, my bill that was only supposed to go up $7 a month has officially gone up $70 a month starting after next months bill with the activation fees. We won’t even get into the promotional discounts I lost by upgrading. Needless to say, it’s cost me now close to $1500(some of which was money for early upgrade) to upgrade these phones all because no one told us the fine print beforehand. This is absolutely ludicrous to allow Verizon customers be scammed like this! Guess it’s time to take the hit and change companies.

I desperately needed a new phone and Anthony was extremely helpful! He was friendly, personalable, and was able to answer all my questions about products! I would highly recommend him and Verizon wireless to everyone

I love Verizon oh, Ive been with them for 25 years. These stores are just commission hungry sales people who think they know more about everything than you could possibly. All they do is push the most expensive highest phones that you dont need even if you come in knowing what you want. I knew what I want I knew the price I wanted to pay and I am actually writing this on that phone. Its a great phone and these people were trying to talk me out of it. I think its just because they dont keep it in stock its not a high enough profit margin for them.That being said, I still wouldnt go with anybody but Verizon for service for my cell phones they are the best. Their salespeople though, they leave a lot to be desired.

Matt Smith is the man!! The guy made it easy to switch everything over to my new phones.... And thats perfect for me because Im technically challenged!! If you dont understand tech. ...... Go see Matt Smith...... He makes it easy , fun and quick!!

I love the Rochester Verizon Store staff, they are always eager to help and make sure you understand everything!

The Manager John Frauded Me, $150 Dollar Cell Phone, Pocketed $40 Dollars Downpayment, Sold Me A Defective Phone Which Was Supposed To Be Brand New But Was Cracked in The Back Of The Phone, Would Not Take It Back, Placed Fraudulent Information On All My Credit Reports Claiming I Owe $303 Dollars, Has A Class Action Law Suit On Verizon, They Refuse To Comply, DO NOT BUY HERE, If You Place A Bad Review They Will Remove It.

We visited the Dover store and had Meredith as our sales representative. She was kind, patient and helpful. We were upgrading phones and she made it easy and seamless. Highly recommend!

PSA for Verizon customers: You can get a new phone/plan from the employees at Best Buy who aren’t paid by commission so they’ll have your needs in mind instead of their own pockets. So when a certain individual (Tom) lies and tells you that Samsung headphones work the same with an LG phone as they do with Samsung phones, you don’t buy it and get disappointed. Not to mention he advertised the lg V60 with its second screen but happened to “forget” to inform me that I had to order the second screen myself. I’ve been a customer of Verizon for 5 years and feel deceived and ripped off every time I go there. And my last two experiences I got it even worse.Long story short he sent my trade in phone to the wrong place so I went without $600 for a few months. When I finally got my money back a few months later, I got an apology from the sales rep and nothing from the company to fix the damages caused by being literally robbed for months.I’ll keep Verizon until my renewed contract goes up, but I’m sick of paying top dollar for mediocre service.-the guy who pays too much for his phone plan and received too little.

The rep solved my GPS problem and answered my billing questions. Excellent experience

Anthony went above and behind helping me get a new phone and setting up perfectly!!!

I went in looking to get a new phone, mine was really acting up. I was greeted by everyone walking in the door. Jamie came over to me and asked if I needed some help. I told her what was going on with my phone so I decided to upgrade after she showed me some phones. She answered questions, made me comfortable with my choices. Even offered me a beverage(huh, from a phone store) must say I was pretty impressed. Anyways, I left there happy with my new phone. I also have contacted her a couple of times with questions, which have been answered right away. Thank you so much!

Best experience buying a phone Ive ever had!! Jamie was knowledgeable, and patient while I made my selection and she helped me find the best plan for my familys needs! Ill never shop for a phone anywhere else!!

Meredith was fantastic! Helped us upgrade our plan to something that worked for all of us and our devices, and made buying a new phone and watch quick and painless! Took a lot of time to get us what we needed, get everything set up, and made sure my parents knew how to use their devices. Cannot recommend Meredith highly enough!

Tom V. was very helpful and friendly throughout the process.

You might get a better deal elsewhere but the customer service is on point. Ask for Boyd or Sean.

I needed a new phone asap. I went in here knowing exactly what I wanted. Jamie was very helpful. She made the experience quick and painless and I left with a badass new phone without breaking the bank.

Was greeted right away, came in thinking I knew what phone I wanted. Matt Smith was very knowledgeable and put me the right phone for half of what I was looking to have to spend.

I had purchased a phone at this location and moved to a different city and was needing help with my device. That being said, I had spent quite a lengthy amount of time on customer support with Verizon to get my issue resolved and decided to call this location since the one I went to where I currently reside said they could not help me. I was told I needed to call on another line, which I did not have, to receive customer support on how to factory reset my phone. When I got off of my shift, I was on hold for minutes trying to get support to once again resolve this issue borrowing a coworkers phone. That didnt work and decided to call Verizon in Dover where I got the device.Both Josh and Jacob were fantastic at answering my questions and helping me factory reset my phone with no issues. I cant thank them and this store enough for being so helpful and willing to go out on a limb to help a customer in need. I would highly recommend going to this store if you are looking to purchase a device or have any questions/concerns. I left the conversation feeling better about the situation and Jacob even remained on the line with me until it was certain that my device was all set after the factory reset. As anyone may understand, it is hard when you are a full-time student and living off of a budget. I am a medical student and truly was unable to afford to just buy a new phone, Jacob and Josh made sure that we did everything we could to fix the device before resorting to that option. Its nice to not only be assisted for these concerns, but to have customer representatives who truly care and will help you. Thank you!

I went in to the store after getting my and my sons phone wet at a neighbors slip and slide. A very nice rep named Sharon helped me get insurance coverage for the phones even calling the insurance co for me. She was very nice and professional. Thank you.

They put you into service and phones unnecessarily. Went to have a phone checked and was told I had to replace both. When unsatisfied with one of the replacement, next day, was told no other option I was stuck with a product I did not want. Old phone was shipped off. Taking to next level... Dont bother with the store, call Verizon directly. Store management is a waste of time...

Beware of this non-corporate seller! Buy online instead! Matt Smith sold us two new phones and blatantly misrepresented an optional set up fee of $45 dollars per phone as Verizons standard activation fee, so were charged twice for activation. He didnt even set up one of the phones because their wifi was too slow. In addition he signed us both up for a $17/month protection plan we never discussed and never wanted. The sales team here are scammers and their accessories are far over priced.

Brendan and Katie were the 2 sales techs who assisted me this afternoon. I could not have been more pleased with the customer service I received.There knowledge, was to notch, a absolutely professional. But more the kindness and patience was so above and beyond...Katie is in training, she was so wonderful with me. I couldnt thank her enough.Ive been with Verizon for 10 plus years. Todays experience is validation that my choice to remain with them is a wise one.

Terrible customer service, sales people are scammers. Be careful and make sure you know exactly what they are doing and if it costs anything because they mislead information. Meredith and Mike are the two I dealt with and had a horrible experience.

Be advised this is not an actual verizon store but a third party authorized retailer. I went to purchase a new note 20 and was talked into a Motorola Edge plus under the pretence I could return it with in 14 days no questions asked. Day ten I decid to do just that as I dont like the curved edges on the screen.When I get to the store I told them what was going on and they seemed shocked at my displeasure with the phone I was pushed by the sales person to buy (Im sure there commission is better on the Motorolas.) I was told since my phone had a slight amount of damage I could trade the phone in for a $1040.00 restocking fee, which was the full purchase price of the phone. I thought that was insane, no big deal I paid extra for insurance right? Even though I can get the phone replaced they wont take it back because it would be a different serial number. So I am stuck with this phone now. They brought out this large, intimidating, tattooed, shaved head man that seemed to enjoy the fact I was screwed and there was nothing I could do about it. No customer service after they close the sale.Also FYI its $200 per scratch if you try to return a phone with the lightest scratch.I would not recommend doing any business with this company, if you must use verizon go to the Biddeford or Portsmouth store, as they are actual verizon stores, avoid these used car salesman con artist at dover location at all costs.

The guys here are great.

I cannot recommend this location enough after my experience here. This was my first time switching to a new provider in about a decade.Biggest shout out EVER to Jacob for making this switch to Verizon easy, painless, and so informative. Hes so patient and willing to go the extra mile to ensure his customers receive the best care he can provide. Actually, all of these stars go to him. He definitely has my business and soon, the rest of my family. 💜

Danny was extremely helpful, kind and patient with helping me find my new phone. He was very knowledgeable and was able to answer all my questions. I would highly recommend using Danny for any of your cellular needs.

Nick Matovka did a great job. We got the phones we wanted, he worked out all sorts of problems for us, and stayed positive despite how ridiculous some of those problems were.

After having had the experience of two Samsung phones crashing, I was contemplating switching companies and carriers. A friend dragged me to Verizon where we were warmly greeted by Sharon Bennett. She did her best to attempt to recover my data (no go) and assisted me with the task of purchasing a new phone. She was very kind and fun to work with. More importantly, she listened to my needs and patiently answered all my questions. The result....a phone that so far, I am quite happy with. Hopefully this one will last longer than the others!

Nothing but professional. Long time customer for a reason.

We have a Verizon plan, which comes with ups and downs.This store is our favorite to go to. Its close and the people have always been super helpful. Weather we are just browsing for an upcoming upgrade, or need a replacement, theyre always very friendly and helpful without being pushy.

Came in to upgrade my phone. I was helped by a wonderful woman named Sharon who helped me choose the right phone without being pushy or trying to oversell me. She was very prompt and efficient, and showed me how to transfer all the content from my previous phone to my new one. Although it took time to complete the transfer, Sharon was very friendly and we had a great conversation. Overall, I had a surprisingly great experience to what is usually such a headache. Thanks Sharon!

Thanks to Chris Weinhold for his assistance this past week. I had lost the ring tone of dogs barking on my phone. Nothing worked in getting it restored . I have a hearing problem so I needed something loud I could hear anywhere. Chris finally found the problem, the phone was not reset at the factory. I cant tell you how happy I was when the ring tone was fixed. And, a big thanks to Chris.

Jacob is an amazing salesman. He definitely went the extra effort to make sure I received the best quality service. I didnt like my current phone I had. he helped me get into a better quality phone that also made my bill cheaper. He answered all my questions. I will always be a customer of Jacobs. If I need anything I know who to go to.

Went to see Jamie! She did an amazing job at helping us find the plan that best fit our family and we even left with two Apple watches! Great customer service!

Mike L. did a fabulous job helping my 83 year old mom get all set up with a new phone. He was patient, kind and truly amazingly helpful. The other employees all stopped by to greet us as we went through the process. Everyone there was friendly, courteous, and professional. Best Verizon experience I’ve had!

We were not in here long. Just to see what deals they had on new phones.Place didnt look to busy. There were a couple sales employees looking bored. While the couple next to us was waiting on phones for whatever the sales employee was eating his lunch while sitting on the floor, while with customers. Dont these guys have a off the floor lunch policy. While i sat in center waiting I noticed that a lot of these business are trying to tall table talk us. I hate that I want to fell comfortable in giving you our money. Assembly line feel.

Meredith Wilson was the best! She helped me with switching my service from ATT to Verizon showed me a purple iPhone that I could not resist. Thank you Meredith, I see good things happening for you at Verizon and they are very lucky to have you!

Came in to get information on upgrading a couple of phones that we had for almost four years. Sharon gave us an awesome overview and priced out multiple devices for us. We left the store to do some more homework ourselves and I went back that evening to get myself a new phone from Sharon. She was in the back room when I got back and the other workers in the store didnt make a fuss that I refused their service and asked for her. We will definitely be back to upgrade my wifes phone at this location.

I spent three hours this am at the Weeks Crossing Verizon store having Meredith Wilson transfer my number from AT&T to Verizon and set up an iPhone 11.When I got home there were a few little things I had to tweak but mostly Meredith did all the hard work. I’ve had lots of cell phones with several different companies and never has it been as easy as this!

Rob has been extremely helpful. I think hes taught me more about my cell phone than all the other reps Ive dealt with combined. I would definitely recommend Rob & The Dover Verizon to friends and family!

Christian did a really good job getting us through the process and getting us new phones. Takes a while (3+ hours for 4 people) so make sure you schedule enough time.

I must say if you have Verizon or are looking to switch carriers, the Dover Verizon is the place to go! Sharon Bennett worked with Mikey and I on switching us to Verizon from another carrier. Neither of us backed our phones up prior to the switch which took over 4 hours to do, but Sharon made sure we didn’t lose any of our content and made it a smooth transition. She was very patient and helpful. We have been with Verizon once before, at&t, and sprint, Sharon was by far the best rep we have ever worked with!!!

5/5 stars for my experience today! This was one of the best visits to Verizon I have ever had all thanks to the sales person who worked with me! Gregory Joseph assisted me during my stop in and was extremely kind, personable, funny, and knowledgable. I typically leave the store with several questions, but he had them all answered. This was one of the fastest Verizon experiences I have ever had as I normally feel as if i am in there for over an hour where this was around 20 minutes. If visiting this location, I recommend speaking with Gregory Joseph!

If you have Verizon or are looking to switch carriers, the Dover Verizon is great! Sharon Bennett worked with my girlfriend and I on switching us to Verizon from another carrier. Neither of us backed our phones up prior to the switch which took over 4 hours to do, but Sharon made sure we didn’t lose any of our content and made it a smooth transition. She was very patient and helpful. We have been with Verizon once before, at&t, and sprint, Sharon was by far the best rep we have ever worked with!

Josh Henry was amazing. Very knowledgeable and friendly. Stayed after his shift had ended to make sure that my new phone was updated properly. He went above and beyond to make sure my phone needs were met and within my price range. Great service. Thank you Josh for everything!

I upgraded my phone and had a great experience! Rob was the sales representative who assisted me and he was great at making sure I understood the whole process. He took his time and didnt make it feel rushed. Another associated also brought me coffee- so it was really a great experience. Thank you Dover team!

Exceptional service from Jacob in Dover store. Diagnosed the issue with phone in less than 5 minutes. So helpful, and knowledgeable. Also want to make sure that I give a shout out to Jess she came over and was just as helpful . great experience here tonight. I have always had exceptional service at the store and just want to say thank you!

I recently purchased a iPhone 8 the sales rep was very helpful. Mike walked me through all that was available, what the cost for any and all things associated with the phones you have. He was knowledgeable and professional. I would recommend anyone to go there especially if they got Mike

The young man Matt Wright was amazing ,I have been in that particular store 3 times for this same issue, Matt was the only salesman who followed through and helped me with this issue. He got to the bottom of the issue, and didnt brush me off when I showed no interest in buying a new phone. He is to be commented on his customer service. I will upgrade and purchase from him and only him in the future!

Was ok but felt pushed in getting more expensive phone but not meeting my needs. Also was not able to give me discounts in for my old phone yet tight lipped in a lot of things I asked.Got better discounts through the Verizon Telesales by an authorized Verizon representative (on Verizon App) got a new one through them without being pressured or overwhelmed unlike the store staff did.

Sharon was the most pleasant customer service rep Ive ever had. She is so smart, fast and great sense of humor !! I would never see any body else and Im having my friends come down. She cares about what YOU want rather than what she wanted. So helpful and pleasant!

Gregg JosephI was helped by Gregg Joseph after buying two phones. My boyfriend and myself. We were VERY IMPRESSED WITH HIS SKILLS , politeness, professionalism, and just a very nice man. I would and will continue coming to Greg for any problem/questions I may have. He’s done a great job with everything I needed. He is a keeper. I have never been treated to such great service from Any other phone service techs. This man deserves a promotion and a pay raise. Very impressed!Sincerely, Lisa Ayer

Owen was very helpful in making sure I got the exact phone that I wanted. I went to Verizon after my phone had been stolen and Owen worked with me to make sure that I was happy when I left the store. His efforts to make sure that I could get the phone that I wanted were above and beyond what I expected. Very helpful in reaching out to different sources to make sure that I would get I was looking for. Very glad I came to this store.

Great service. Very helpful staff.

I didnt go to a Verizon store bc verizon is not my carrier. I may have stopped at a place close by.

Steve called me at a time I was interested in discussing my phone and service. Sara helped as well. The short of it was I paid off my phone, doubled my data,, received a new tablet and was able to reclaim my original rebate Verizon did not pay. I am extremely pleased and will stay with Verizon. Thank you Steve and Sara. Great work.

Angelo was amazing. He made the experience easy. Was funny and explained all our options. That we understood. Neither my husband or I are too phone savvy. So we needed that kind of person. I never felt pressured

Absolutely the best cell phone purchase experience to date staff was super friendly, knowledgeable, and pointed me in the direction of what I needed not what they wanted to sell me! I do and will recommend cellular sales to anyone purchasing a phone I myself am a customer for life

I want to sincerely thank Vanna at Verizon wireless in Dover ,New Hampshire. I brought my phone in just to check the phone as I thought it was dieing.I had no intention of buying a new phone but it was long over due.Vanna is the sales person that greeted me. She is a delightful, knowledgeable and kind soul who cares about the people she assists and she does it with such calm assurance. In all my experiences with Verizon, this has been the most comfortable and easy purchase I have ever made.There are no words to describe how grateful that I am that Vanna is the one who met me at the door. She us exemplary in her professional skills and a truly beautiful person.With gratitude, I thank you for my new phone and the opportunity to meet you. Verizon is lucky to have you in their sales department.Rosanna Weil

Kyle Davis was amazing! He made it super easy to get a new phone and make sure all my valuable pictures were safely transferred. I will always be a Verizon customer and will be sure to come back here and ask for Kyle in the future!:-)

Phil was very kind and did exactly what I needed him to without hesitation. He answered my questions and get me in and out if the store in less than 10 minutes. By far the best location I have been to for Verizon (or any other carrier for that matter). Highly recommend it for your phone needs.

Me and a friend went in to get her a new phone and we were helped by Sharon and Owen. We went there with a kid that my friend was babysitting and things got out of hand pretty quick. The kid was fine, we were a mess. My friend had no idea what she wanted and doesn’t have the most in depth knowledge of anything really. Sharon was training Owen and he seemed like he had a real grasp on the product knowledge and alone would have been great to deal with. Sharon is the star of the show though she knew the answers to any questions we threw at her and there were a lot of questions. She fully explained in detail probably several times over until we were on the same page when it came to billing and contract stuff. Both had a great sense of humor and would definitely go back again just based on these two. I might go back and buy some stuff just to hang out. Thanks guys. Will recommend you two to anyone I can.

Great service! I went in expecting to pay off my balance to get a new phone. They had a great promotion that allowed me and my husband to both great new phones. I was extremely happy.

Todays experience was excellent!! Rob McKean was very helpful, patient and professional. I would recommend Rob and the Dover Verizon to friends and family.