Worst internet service ever! I am constantly getting kicked off line multiple times a day. Even after a technician came and changed the lines and we got a new modem. Still having issues. I am going to school online, and this is very frustrating to be knocked off right in the middle of a test.

Bad customer service skills. Really aggressive about trying to get you to be a customer. Never hgv ave information for customers with concerns.

Friendly and helpful people.

This store is an extension of their labyrinth that is designed to confuse and ultimately keep people from receiving the customer service they deserve. I never leave reviews, and the lady in here was nice enough. But the fact that she isn’t authorized to make the decision to credit me for a full 6 weeks with no service due to the companies negligence is beyond me. Cox is a joke, and their phone service is even worse. I was hung up on three times, and the last girl tried to explain to me I should be happy with my partial credit because it was free money. Do not do business with this company if you can avoid it, which will be difficult because they basically have a monopoly on internet service in many areas.

Courteous knowledgeable staff. Very helpful!

Alway friendly an very helpful.

The office never answers the phone. Cox needs some serious changes to be made local

Very polite people, they treat you like a queen or king.

Cox to much money and charge to much on late charges. There services are bad to many problems. There is nothing better here in douglas that I know about

Cox has THE WORST internet service. Im constantly having connectivity issues and my devices lag and drop. The customer service is great, but not the internet service or TV. Its difficult to stream when the internet is constantly dropping.

Cox service is horrible, three times my box has gone off in the last three months for what ever reason but cox charges 75dlls to hve a technician come and fix,why should we pay 75 dollars when its not our fault the box or cable goes off when ur watching TV, Im getting ready to disconnect my cable it that bad!!! I been with out cable since Saturday was watching TV and it just turned off got a new box Tuesday and still no cable !!

Good

Cox cable has the worst customer service in the history of customer service. Unfortunately in our little corner of the world in Douglas Arizona they are the only game in town.

The employees are very nice and helpful.

Very good service.

Great customer service, very nice ladies.

Cox communications is probably the worst company for TV and internet in this region. Ever since they switched to digital channels things got worst. You could be watching TV and all of a sudden the channel loses signal. The worst part of it is that you can call to complain or find a solution and nothing happens.

Great fast service

The worst ever!! They dont even answer their phone!

Great custom service

The change with these new boxes has left many people without service. Cox should have thought this through a little better. Now we will be without cable for 6 day, during the NBA final BS.

This cable is bad it does not have Disney Channel or DisneyXD

Need better service

Very friendly people

The Cox website sucks