Service personnel were very courteous and professional.. They were prompt in returning my calls and answered my questions and concerns adequately within the scope of their control and knowledge. The text line provided to access their personnel was greatly appreciated making contact with appropriate resources much more efficient for me as a customer.

I was checking out Dothan, Chrysler, Dodge, Jeep website. They had a variety of different types of automobiles. Joni that works here had asked what type of vehicle I was looking for. So I told her exactly everything that I wanted in an automobile. She was very friendly. Very fast service. The financing didnt take very long at all. Summer was great in the office to. Summer went with me for a little test drive. Thank you all! I appreciate everything you have helped me with. I would recommend everyone who wants to surf on the net for automobiles to choose this business or even a walk in! They will do everything they can to find the perfect one for you!!!!!

Great service great people took my car in and they completed the repair and called me I told them that I had came down with COVID and it would be ok I could pick it up when I was out of quarantine so that is what I did

Excellent customer service. John, Chance, and Tim are efficient and have very positive and professional communication skills. All services were completed in a very timely manner.

It was so Laid Back and Friendly. All of the Staff here was Super Friendly, Very Helpful and made this car buying experience Awesome!!! It was simple and quickly got everything do and went home went Our Brand New Jeep! We Truly Loved it! And Robert Our Saleman made Us feel like Family!!! We will be Definitely buying Our Second New Vehicle at this Dealerships and with Only Robert!!! Thank you Robert for taking such Great Care of US!!!

Every time I come to get service on my new Jeep everyone is so friendly and fast! Thanks you the great job!

Always great service! Going beyond and looking ahead to make sure I get back on the road safe.

Jonathan Riley has to be the best salesman I ever met! Very Professional and polite! Very experience as a salesman! His knowledge of the car industry got me into a brand new Dodge 2011 classic! Perfect and just what I wanted with great apr and payments to suit my budget!

Matt in the service department was extremely prompt and professional and professional. He answered the phone almost immediately and didnt hesitate to to think outside the box. He took great care of his customer and definitely an asset to the team at Dothan CDJRF.

The patience and worth ethic at this dealership is indescribable and unimaginable! You would have to go there to see it!! I purchased a 2021 Challenger today and the customer service is excellent! I appreciate all that everyone did today to help me!! This was a early birthday present to myself and I couldnt be happier! Thank you all do much!! Make sure to visit here for your new car or used car needs!!

I lived how attentive everyone was. The only thing I would have to complain about is I didnt get my welcome package by email. Other than that, associates were very friendly and helped me get the vehicle I deserved. Huge shout out to Vince. Thank you for all the help you provided us.

I was unable to come in physically so Joni was helpful in finding several vehicles in my range providing pictures and getting me in my way to my new used vehicle. The service from start to finish was pleasant and professional.

I Have purchased several cars here and always a good experience. Bought a used truck yesterday and as usual it was as easy as anyone could make it. only reason four stars and not five is they still Owe me some stuff on this truck and I want to see how long it will take them to come through. I Recommend this dealership

I cannot thank John and everyone in the service department for going above and beyond to get my truck back in the road. Even though my truck was out of warranty they replaced two exhaust manifold studs free of charge. This kind of service is the reason I will keep going back to Dothan Chrysler dodge Jeep fiat !!!

Bought a brand new vehicle from here less than a month ago. Jeep began jerking on day two. Called the dealership only to be told I would have to bring my Jeep in and leave it for at least a week and get my own rental or wait for two months for an appointment. No one has returned my calls and brand new Jeep still jerking. Will never buy from here again.

My 2015 ram 1500 broke down on my birthday needless to say not a good day. I had the truck towed to Dothan Chrysler Dodge Ram and was informed it would be several days before they could get to even Get to look at the truck. To my surprise I received a phone call from Matt it seems they were able to get it in sooner than expected and completed the repair much sooner than I thought. I was very happy with the repair time and Matt and the guys from the repair shop were all friendly and very professional good job by all thank you Matt

Personally the service was good but the end result of the recall is tackey, it was an air bag emblem adjustment and for them to leave 3 holes in my steering wheel,. They should have had a replacement part,. Even if it was a new cover for the section that needed to be fixed

Very good staff especially Ashley Knight. Great car selection. Faculty was clean. They had a good selection and variety of vehicles to choose from. The really work hard to get you in a vehicle despite your credit. Finance manager was up front and not pushy on back end sales. Recommend them to anyone looking for a new car.

Good service person but had the truck for week before doing anything but like every where else short handed which I understood but they took good care of my truck let know as soon as he knew anything I will go back again

We had a great experience shopping at Dothan Dodge/Jeep. From the moment we got out of the vehicle we were greeted with friendly, caring people. They were patient and thoughtful. They gave us a great price on our truck, and we will definitely do business there again!

Staff was very patient with my wife and me. Sales person was helpful pulling vehicles around to test drive so we didn’t have to walk all over the lot. Didn’t feel pressured. Felt like we got a great deal. Thanks for a great experience.

Went for an oil change. The waiting room was nice but I was in there much too long. Over an hour longer than when they said it would be done

Dothan Dodge has the Best staff in Dothan. Ashley is great to work with and a great salesman. I recommend you come to Dothan Dodge and let the staff help you drive off in your Next Level vehicle !!!!

Nicest shop Ive ever visited hands down. Clean and the shop manager Tim is just so friendly and helpful.

Entire staff very friendly and knowledgeable. Extremely satisfied with our experience. Definitely will not hesitate to use again in the future.

Joni was our sales Lady... Awesome experience but very knowledgeable about all the vehicles we ask to see. The dealership was very nice inside. If u need help finding a vehicle at Chrysler Dodge JONI is the one to talk with. We didnt leave with a vehicle but she worked hard to get us into anything. THANKS

Used to be a good place to do business.Ive purchased four vehicles from this location in the past.Had two Jeeps on the lot. Website made it appear they had plenty. Salesman was no help. Tried to spend my money there,didnt even offer to order one like I wanted. Headed to Columbus.Lost this customer.

Took care of a recall notice we had received. We were in & out in about an hour. The employees were very courteous.

Always good to do business with Dothan Chrysler Dodge Jeep Ram! Good staff and easy to work with.

Very professional and courteous people’s ….. great waiting area with coffee and more. Thanks

I have purchased two vehicles from Dothan Dodge now and the experiences have been awesome. Everyone is very polite and helpful. The process has been smooth and quick as well. I would recommend and I will go there for my future vehicle needs.

Awesome people and very helpful and will do whatever to get you a ride

I have taken two of my vehicles in for repairs, and John in the service department and the mechanics did the repairs. I am impressed by their work and very timely turnaround time. John is a pleasure to work with and I will be going back to them.

Work done on a timely manner. Vehicle Work done was very good. Employees were very friendly and knowledgeable.

Needed a nice clean used car and they furnished one. The process went smooth and we drove away with the car in 2 hours. I would highly recommend them. Sales person Miss hope is top notch.

One of the best experiences I ever had. The managers John and the service crew was great, professional, and cared. Will be back.

Service was great and so was their prices. Friendly staff. Ive found a great dealership who will get my business for now on.

Great experience. They made the transaction very easy and were very responsive to questions. They also helped me get a very good rate. I would highly recommend them

The employees were great and I couldn’t ask for better service!

Great service. Everyone worked with me and got it worked to where I needed it

I was very satisfied with the service and my salesman was very helpful in getting me into a new car

Love the vehicles but it’s the service that keeps me trading with Dothan Chrysler Dodge! A unique group of folks that sincerely care about their customers!

My experience was absolutely wonderful! I felt welcome & they helped me with everything I needed.

I have always gotten great service from this Dealership but today I was treated extremely well. I didnt have an appointment but the service man Tim knew from the smell of coolantas I was pulling in what my problem was. I thought I would have leave my jeep for a couple of days but it was pulled in and worked on immediately.They had a radiator in stock, checked for other leaks, confirmed what I suspected and had me back on the road in 4 1/2 hours. I was very pleased.I highly recommend for others who have Chrysler, Dodge or Jeep vehicles to stop in. You wont be disappointed.

Very satisfied with my service from the time I got there until I finished the purchase of my vehicle. Mark and Kip were awesome!

This was hands down the best buying experience Ive ever had. Robert was our salesman and he never beat around the bush. It was all very straightforward. They have a great team here!

Had a tire leaking. Got me right in and fixed. Great service.

They where very helpful and straightforward to all questions I had. Very nice people and excellent customer service. Thanks for your help with my new truck. 👍

Matt Fleming in service went beyond the call of duty to ensure that my truck was inspected and diagnosed and repaired within a day and a half.I was out of town dealing with the funerals of both of my grand parents within a week. Matt was exceptional at keeping me informed of what was going on with the truck at all times. I would suggest Dothan Chrysler to anyone in need of exceptional and professional service.THANK YOU Matt

Quickest experience buying a vehicle. In and out and excellent customer service from beginning to end. No hassle and no nonsense. Best way to do business in my book.

Very pleased with the service! I’m in love with my car. Vince was my favorite!

They were really professional when I came into the service area. And able to update the powertrain software quickly and with ease. I will definitely come back for any major servicing.

Overall I really enjoyed this place and my son did too. The wait time was longer than I expected but my truck was well taking care of. Thanks everyone.

Picked car up and nothing is fixed. Paid over $1000, they had my car for 4 months and problem is worse now than when I brought it in. Also left car uncovered in rain even though one issue was a leak around convertible top....now carpet is drenched and smells awful.

Top notch across the board.. John in service knew I was looking to buy and he stepped up and helped get it done. Great staff throughout the dealership.

Sales staff was great , I’ve never bought a car over the phone they made it easy and delivered the vehicle to me. This is my dealership and I will not use anyone else. Thanks Ken in finance and Jonii in sales Give them a call, best people I’ve bought a car from!

Matt from Dothan CD JR was very friendly and communicated with me right away about my truck repair. I give him a 10! He was very patience with me and completed the service very fast!

Absolutely love working with Edward. we are return customers for him. He makes our transitions so easy! Very thankful for a caring car guy!!!! Thankful for all y’all do for us!

Very impressed and happy with Dothan Chrysler Dodge Jeep. They were able to put me into the truck i wanted and did not pressure me at all. Laura and her coworkers treated me like a person and not just a sale. I definitely recommend them.

Fast and friendly service. Matt greeted me quickly and took care of everything.

By far the best car buying experience you will ever have! I told them what I could afford and was driving off the lot in just a couple hours and now finally have my dream car!

I would definitely recommend this dealership! We live 2 hours away contacted them the day before excellent salesman Jay worked hard for us and got us the best deal we could find anywhere in this area!! Very smooth transaction excellent finance department.

Every aspect of buying a vehicle was made easy and very pleasant. Job well done!

We are not happy with check up. They were ask to do a complete inspection because of the long travel we have to do. Have to wait for to long for an appointment. We had one on the August 27th at 8 a.m called insurance company and they didnt talk to the right people so now we lost our place in line and now we got to wait another month.

I was very pleased with Dothan Chrysler and their sales people they were very professional and courteous. Thank you Dothan Chrysler

Tim was great he answered all my questions and concerns ! The team as a whole was great! I will not use any other place to work on my vehicle! I just wish they could do the work on my impala! I recommend this place for anyone who needs repairs on the vehicle. That is if you want it done right!!!

Great Patience throughly satisfied with the work done

Dont bother in making a service appointment, youll end up waiting longer. Not my first service here, but my first making an appointment. 2 hours for an oil change and tire rotation. NEVER waited this long before, which is why I usually chose to stay.Then when it was finally ready they charged me for the rotation despite me reminding them I had prepaid for services last year. Tire rotation is not included was their response. Thankfully I had the receipt in my car from where I prepaid for the service and it clearly states that tire rotation was included.No apologies, but they voided the charge. No idea if theyve changed management in the service department or not, but was extremely disappointed today.

Great people to work with and the salesman was super nice answered my questions and got me the deal I wanted on my 2500. Definitely recommend them.

Quick,honest and great WORKERS!!! I will be back for future business. Love,love,love,my purchase. Ashley Knight and Clifton Johnson great job.

Punctual, courteous and professional. What more could you ask for. Labor and parts rates are more than fair. A winner in my book.

Ashley was great! Made buying our vehicle real easy and it went smoothly. Will certainly recommend and be back when it’s time to upgrade the truck. 10/10 from me and my wife.

Always professional and fast. Good place to go for maintenance work.

John, Tim and the other Service Reps at Dothan Chrysler Dothan Jeep were a joy to work with, I showed up, they were quick to help me, polite and cheerful.. I really enjoyed my experience. the work I had done was done in a timely manner...

Robert was an awesome, no pressure salesman. We will definitely use these guys. Highly recommend.

Excellent experience. Vincent went above and beyond to get a new vehicle for my mom

Brandon Shaw was an excellent salesman. (Ask for him!) He showed me every vehicle I wanted to compare and reviewed the pros and cons.

They did a great job and always give u your money worth

I had to have an airbag replace due to a recall. The team was very helpful in getting me an appointment that worked with me schedule. Very courteous when I arrived and kept me informed. I would recommend Dothan Chrysler Dodge and I am looking forward to future interactions.

My husband was contacted cold from a sales person asking if we happy with our payments. My husband expressed he would be willing to entertain the idea as long as we dont pay more monthly and we get a newer model. Originally there was deceit but they fired the guy who made promises. After talking to the manager he was willing to do whatever it takes to earn his business. I will say they worked hard to right their error and we are very happy with our purchase. Nevertheless, the start was a bit rocky.

Thanks to Cliff for being such a great salesman. My husband wanted a man car and flashy and he went above and beyond to make that happen. Not only are we riding in a 2020 dodge charger but the payments are affordable! It is a great car. Incredibly quiet and all controls are easy to use. The handling and braking are confidence inspiring when driving. Thanks Cliff youre the best!

Had a good experience here in the past but not my latest trip. I called to make an appointment but was told I was better off bringing it in as a walk-in. I was told 3-4 days tops, most likely sooner. After 5 days I called and was told that it would be more like 20 days. I ended up picking up my Jeep and taking it elsewhere since I couldnt be without my jeep that long.

Everyone was really nice and helpful throughout the process. They explained everything out simple and direct and gave straight answers to any of my questions. Glad I chose here for my first truck purchase.My salesman was Justin. He was very nice and a great help for me. 👍

The place is cleaner than any dealership Ive ever been in. The service writer was helpful in answering any questions I had. I am very pleased with the overall professional service team highly recommend

It was good experience. The stuff was friendly and helpful. the waiting room was clean and comfortable.

Great service in a short time. Brought my truck in without an appointment for an oil change (2019 Ram 2500) and was out of there within the hour. Highly recommend!

Thank y’all for all you guys kindness employees tell the owners give y’all a raise

John (Service Dept) takes care of his customers! He went above and beyond to satisfy my car needs and to make our experience hassle free as possible.

I recently bought a 2014 Dodge Durango. It had a couple of recalls that needed to be taken care of. Customer service was awesome. I had an appointment and they were right on time. No long wait period and answered all my questions.

Such a friendly environment and good people working here

I replace the transmission in my 2003 Jeep Wrangler and after install of the new one I had to have the computer reprogrammed before I could drive it. I called Dothan Chrysler Jeep Ram FIAT and spoke with Allison in the service department, she was very profesional and know what I was needing. I dropped my Jeep off on Wednesday and was told they were very busy but would work it in as soon as they could and that it may take up to a week to get it done, I received a text telling what they were doing and on that Friday I received a text telling me it was done. I picked up my Jeep on Saturday and the transmission works great. I would recommend Dothan CDJF service department to everyone.

Great service! Joni and Edward were very helpful as well as the rest of the staff here at Dothan Chrysler dodge Jeep ram! Highly recommend!

Easy, fast, reliable service! Service that lasts. Very helpful- Matt even helped me move the car seat from vehicles to ensure I could keep going about my day! Wouldn’t go anywhere else.

They were good about working me in. Had 19 codes on my Ram, they took out a good under powered battery and replaced it with a new one. 50 miles later my truck broke down again the same problems as it had when I took it to Dothan CDJ.

Service is about $135. Per hour, and the wait is almost always over a week long, but the people there are super nice. If you cant fix it, they probably can.

Easy check in with fast, courteous service. Much better than that Dodge dealer in Marianna . . .

They fixed my flat tire very quickly and at a great price!

Very professional and inviting place. The service department is truly the most professional and friendly place I have been. Thank you!

Service Dept is AMAZING! The advisors are so knowledgeable & the camaraderie I witnessed between them and the mechanics is impeccable. Will most definitely be back!

I have had a few issues with the dealership in the past. However, Mark one of the Sr Technicians stepped up, took the extra time to speak with me, explain what had happened with my Jeep and double checked my tires. He then agreed to perform my alignment and install my new tires. I cannot say enough about this kind employee and very capable employee. My service person Tim also did a great job. My bill was incorrect and with no issues he excused himself and had it fixed quickly. I really appreciated my recent experience. And a shout out to my shuttle driver and I apologize I cannot recall his name.