user
East End Auto And Truck Parts, Inc
64 10th Ave E, Dickinson, ND 58601, United States
Appearance

Comments
Ch
Review №1

2 of 5 stud of my rear driver side wheel were broken on the highway. I had to stop right away in the middle of nowhere. I called 911 and a sheriff came very soon. She helped me tightened all other studs and gave me several references. Only East End Auto called back since its Sunday. Rick met with us in front of his shop even he was not working on Sunday. We took his suggestion and stay until Monday. They got the car fixed Monday morning very soon and their price is very reasonable. Thank you Rick for your great service!

Cl
Review №2

Great parts, cheap quick, and awesome service, I couldnt ask for a better salvage yard.

Er
Review №3

Fantastic company and associates!Needed a tow from New Salem to Dickinson in -9° temperatures and -35° wind chills. Luke arrived within the hour from their shop to get me towed into Nelson International. He made it look easy and was fast, given the ridiculous conditions. The price was very reasonable. My only regret after reading other reviews, was not giving them more business and having it towed to their shop for repair.Thanks and keep up the great work!

Gr
Review №4

Great service driver went above and beyond in double digit negative temps to get me back on the road and avoid getting a tow. Was able to finish up all my deliveries despite having frozen air lines in the morning. Will definitely be calling them again in the future if I break down again in their area!

Br
Review №5

Never called back went to Johnsons in Mandan

Je
Review №6

They do a great job! Knowledgeable and ready to help!

Te
Review №7

East End Auto was a great experience from beginning to end. I had the unfortunate experience of breaking down far from home. The tow truck driver, Travis, arrived within 20 minutes, was super helpful and recommended a place for breakfast while my car was looked at. Other places said I couldnt be soon for a couple days but East End was able to fit my car in for repairs that day even though they were pretty full and I was back on the road. I was back on the road by 915 the next morning and to work with ten minutes to spare. Everyone at East End Auto was very nice and helpful. I cant recommend them enough.

Ju
Review №8

Luke was friendly and knowledgeable!

Mi
Review №9

We are full time RVers. We had engine problems which required that we get our truck towed to a repair shop. The driver/operator that showed up to help us was Luke. He was friendly, professional, and very competent. Later the next day we found out we could not extend our stay at the RV park we were in while our truck was being repaired. Luke returned and towed our rig to a RV park that could accommodate us. Luke again was very friendly, professional, competent and also compassionate concerning our situation. My impression was that they were fast, on time, clean and profesional.

Bj
Review №10

Best you can call.

An
Review №11

Had just the item I required for my vehicle at a very reasonable price.

To
Review №12

They are the most experienced in town.

To
Review №13

Very good place to buy parts..

ba
Review №14

Traveling through the area on a Sun in our RV when transmission went out. The call was answered promptly and we were towed within 30 min.Luke was very professional and knowledgeable, even giving us a quick run down on restaurants and activities in the area.Ultimately East End did the transmission replacement , we waited a week for parts but were able to stay in their RV lot with hookups at a reasonable cost. Tom did an amazing job getting the work completed with in a day . I will definitely post on the RV sites about the quality of work, the professional of the staff and the friendliness of the town.Well done East End and thank you

Co
Review №15

Wish response time was quicker. Called about rims and took a week to get a return call

An
Review №16

Nice people

St
Review №17

Friendly, knowledgeable staff, always will willing to go that extra mile for their customers

Wi
Review №18

They will take advantage of those who havent delt with a tow before. Prices are ridiculous (cost $200 to move a small pickup 3ft in a parking lot). No discussion of price or the fact it must be paid in full right there beforehand. When I tried asking to do a payment plan I was screamed at and insulted. I wanted to work with them and all they wanted was money even if taking it could have made me lose my home. All in all made a bad situation extremely stressful unnecessarily and had it not been for a family member being able to help I would have been forced to give up my rent money to keep them from taking my pickup. Terrible customer service will never use them again.

Ja
Review №19

I am writing this review because we also received a fake 1-Star review from nick best. I was impressed with how East End Auto handled Mr. Bests review and I wanted to recognize their level of ethics and credibility.

Mo
Review №20

Needed a Passenger Window. Its Winter. Wrong window came. They made it good!!!!

Co
Review №21

Excellent shop! They towed my truck into the shop on a Sunday night so they could start working on it first thing Monday morning. Had me back on the road within a few hours on Monday. Very reasonable rates.

C
Review №22

Amazingly friendly and helpful business. Hands down best tow company in the area.

Vi
Review №23

Lil Brutus was amazing. What an awesome tow truck to pull us out! Made our day to have the Scottsdale pull us out!Amazing service, quick and polite.

Sh
Review №24

Terrible service from the counter staff but the owner however was very polite and helpful got took me out and got me what I needed, super nice helpful guy

Da
Review №25

Great job! Well done! They really try to do their best!

Br
Review №26

Nice people!

Th
Review №27

Never had a problem here. Buying local is great and I always know I get the right parts. Going back for more parts out of the same truck.

Ma
Review №28

Theyll take anything off your hands for scrap weight.... which to them is nothing. They consider everything scrap weight and they dont pay for it!!!!

Li
Review №29

Unlike Capital RV Bismarck, ND, and giving that business a 1 star (read my review on their FB page) I am giving this business a 5 star. We had a blow out on our 5th wheel camper that we had purchased the week before from Capital RV after only driving about 170 miles with it on I-94. Jordan came to our assistance and was so kind and considerate. He quickly replaced the shredded tire with the spare and got us on our way. He had a smile on his face and helped to de-stress the situation for us.THANK YOU Jordan and thank you East End N Truck Tow for your assistance. It was GREATLY appreciated!!!

Ju
Review №30

Poor diagnostic skills..they specialize in swapping parts (they own a salvage yard too, which is good and bad). I was pleased for most visits but that last one was a terrible experience. They had my car for over a week, never let me know how where they were at, was told they will try one more thing repeatedly. Finally, they Ron said sorry cant figure it out, its done, let us take it from you - well be nice and just charge you $600 for labor. TREX was able to fix it and I was able to sell my vehicle for $1300 over 6 months ago with no complaints from buyer. Anyone who asks me about auto repair in Dickinson, gets my true story because I dont lie. Im not saying dont go there- Im just saying ILL NEVER GO BACK.

Ke
Review №31

Amazing wait time, less than 10 minutes. Friendly and fast.

Al
Review №32

Great management, friendly staff. They will help you and more.

Ju
Review №33

If you have 3 weeks to wait just to hear if they have or dont have your part then?

Aa
Review №34

Great people! Tremendous help for my project

Ra
Review №35

Outrages price for a tow, make sure you get a full quote before you call these ppl. 65 miles away from my trucks location, came, did a 20 min job and bill was $1600+. Maybe tow trucks are more expensive in ND but I used to get towed miles for less then $1000.

ol
Review №36

Poor service rude staff it’s like they don’t want to help. Everything is over priced I honestly don’t know why this company is still in business.

Ri
Review №37

Awesome customer service..they go out of there way to help youl out.

He
Review №38

Good selection of inventory.

Ja
Review №39

Went above and beyond to help me when my diesel truck gelled up. Got me back on the road same day instead of having a to wait till Monday to get it fixed.

Pe
Review №40

Friendly and reliable.

Je
Review №41

Too expensive for salvaged parts

Ke
Review №42

Great Service

su
Review №43

Do great work

KA
Review №44

Scums of the earth.

Information
16 Photos
44 Comments
3.9 Rating
  • Address:64 10th Ave E, Dickinson, ND 58601, United States
  • Site:http://eastendautoinc.com/
  • Phone:+1 701-225-4206
Categories
  • Auto repair shop
  • Auto parts store
  • Auto wrecker
  • Car service
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations