Melissa in the office has been SOOO helpful through this moving process with my grandma. Very informative and made the process so stress free!The inside & outside of the apartments have been well taken care of!

I cant even get them to answers the phone

Bad, bad, bad. Miller Valentine and their properties deserves negative stars. They do not care about their residents. Exterior is very deceiving! The construction was below par with people who was moved in to unpainted units, poor plumbing, rodent issues and construction on going for 4 to 6 months. Two leases were signed in the beginning one for a move in of January 10th then second lease for the end of January...government tax credit/possible penalties??? Sidewalks not clear for seniors who had to take their own trash out to dumpster causing falls during the winter months. Front door was left unlocked for months where homeless people stayed inside. Various times, residents had to threaten to call the city for various code violations before MV would repair the situations. Property Manager stated residents would have to pay a $100 to reserve the community room and then receive back if there are no issues. Never heard of this before in a senior residence!!!! Grass has never been mowed and it is at 12 to 24 inches in height. Residents are not told to pick-up after their animals. Trash in outside trash containers are not routinely removed and it smells (near the front door & picnic areas). Parking lot has never been cleaned, locked cars have been broken into by individuals walking through the parking area. Front door is locked but in an emergency, family members cannot easily get to their person because the door system is only partially working. Therefore, residents have to depend on each other to assist if/when there is an emergency. Property manager does not return phone messages & tells residents NOT to call her more than once for she will not reply. She is rude, yells, watches residents on the camera (but cant help if there is a break-in or drugs in the building), disrespectful and calls residents old people. She has zero morals and no integrity. Very unprofessional, lacks knowledge in her duties. She lies, a bully and talks about how she gets fast money by filing untruthful lawsuits. Residents had to call the police several times and file reports against the manager for emotional, belittling, power threats, mental pain, anguish, intimidating and so much more. She stomps off and pouts. Residents internet/cable no longer works so she takes away services that residents paid for in retaliation!Businesses can easily setup new entities/partnerships to protect their other assets not named in the current lawsuit. As of 9/29/18, this property is MVAH Partners. The federal lawsuit filed against Miller Valentine in 13 states(since the information is online).JUSTICE NEWS Thursday, May 9, 2019Department of Justice- Office of Public AffairsThe Department of Justice Files Lawsuit Alleging Disability-Based Discrimination by Owners and DevelopersThe Department of Justice and the U.S. Attorney’s Office for the Southern District of Ohio today announced the filing of a lawsuit against Ohio-based Miller-Valentine Operations Inc. and affiliated companies, owners, developers and builders of 82 multifamily housing complexes. The lawsuit alleges that the defendants failed to design and construct housing units and related facilities to make them accessible to persons with disabilities in compliance with the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA). The 82 complexes contain more than 3,000 units that are required by the FHA to have accessible features, and most contain public spaces that are required to comply with the ADA..

I like the look of the one bedroom put in my app it had everything I was looking for so that was the good thing . The bad park is. I put my app felled it out and then got a letter in mail said everything look good o.k. so they said in the letter we well be contacting me soon well I waited tell Oct nothing so I called could not get a hold of them talk to the one of the telephone person and said I well have some one call u or. Email u so waited 3 day so called back finally some called so I. Ask about my interview and said some one well get a hold of me and said u know it well not be open tell Nov i said. Ok well still no interview so called again this is the begaing of Nov and it should of be open ok so called again well it well not be open tell jan and then she calles and says we have no one bedrooms open we have 2 bedrooms open i said ok but i put my app in sept i should been one of the first to get it and my freind did the same and they told her the same WHAT Happen I would sure like to know I think they took people that had money right very upset about this place or people that are from other state ### poor place DO Not RENT from them.very poor to talk to

Love the bricks bluiding