Excellent customer service! They all communicate and work together as a team!

Very nice people and great service. We got a leaking coolant, so the engine is hot and engine light along with other two lights were on. This was the closest location we have that opens on a Sunday. They have topped off the engine oil and coolant for us, very efficient and super friendly.

The whole team doesn’t show a sense of urgency,. Dropped car off at 9am picked up at 3pm no calls made to let me know my car was ready. Too laid back. Dude at the counter threw away my coupon in front of me. I guess he didn’t want to reduce the cost of an oil change. Oh the change oil light was left on. All the same friendly maybe yesterday wasn’t my day..

Went here for an oil change a few weeks ago. The experience itself was professional and fast but they forgot to tighten my oil filter when they put it back in. I leaked almost a whole quart of oil and almost destroyed my engine. Ive called several times to talk to someone and my call always gets ignored. Would love to leave a voicemail but the inbox is full. Definitely struggle with customer service. Dont love to publicly slander places but this seems to be the only way to maybe get some attention to this.

Went in day when women het discount for oil change. Went smoothly My check engine light came on the way for the oil change and it turns out when i had recently purchased gas, the gas cap had not been replaced securely. Thank you Grease Monkey your employees are very professional, helpful and friendly.

Donovan was awesome!! I was in and out within 15 minutes. I just moved here from Boulder and I definitely found my oil changing spot. Thanks guys!! So convenient and the staff is so knowledgeable/helpful

Great staff this morning! Everyone was smiling, laughing and happy to help. Got an oil change and wipers changed and i was in and out in 15 minutes. David was friendly and professional! Best grease monkey i’ve been too in all of Denver

This Grease Monkey is in my neighborhood so I use them often. It’s a no nonsense place with staff that get the work done quick and get you on your way. I only go there for oil changes so can’t speak to the other services. I haven’t had an issue at this location. I recommend it.

Quick and Informative, thats about it. They told me that my old filter still looked good on a premium oil change package I purchased so they popped the same one back in... Now Im back and having to get another oil change and this premium oil I purchased is going to waste. Thanks for snagging my $90 and telling me where to go get diagnostics.

CAREFUL! I now have a seized engine after an oil change here!I got an oil change last week. Two days later while I was driving, I noticed smoke trailing my car. I pulled over to find out what was happening, looked under my car and saw a stream of oil leaking from it.I ended up needing to get towed because my engine had no oil and had seized, leaving me with a car that will need a complete engine replacement.Ive tried multiple times to work with this location to get them follow their own warranty and do a visual inspection on my car, and Ive been told more than once that a manager would call me back, but I still havent heard from them.

Fast professional and friendly! Great experience 👍

They did not tighten the oil filter, so oil sprayed all over. They also didn’t close the air filter box and got oily hand prints all over the white leather interior. I took it back and they did a poor job cleaning it up. I got home to find that the car was still leaking, now through a cross threaded oil fill cap and the oil is below the fill line.This was the most pathetic oil change I have ever seen. I refuse to go back to have the oil topped back off, and will likely have to pay for an oil change at a different location now. Hopefully I can get the oil stains out of my garage floor.

Some of the fastest and friendliest service Ive seen! Staff is very open about everything they do, and I never worry about being overcharged for service.

That was the quickest oil change I have ever had. The guys are all friendly. Definitely recommend

They were able to fit me right in and gave me options regarding what level of service they would be able to provide. The only obstacle was GM was unable to perform my tire rotation as there was another vehicle using the bay. I would gladly recommend them and use their services again.

The guys here are definitely a pleasure to deal with. Very respectable and will break things down for you. In and out pretty quick.

This store always goes above and beyond for me. Abe and the crew are the best around! would recommend 10/10!

Great customer service. Fast and affordable. Thank you.

This place is beyond sketchy. I called in before I took my car in for an oil change, and was quoted around $80.00 dollars for a synthetic in house brand oil which comes with a oil filter. They were extremely fast, no doubt about that, but when it came down to paying…they said $120.00 dollars for a oil change. That’s not what I was originally quoted and I certainly was not going to pay for that. They gave me a $30.00 dollar discount, but couldn’t explain why they charged me that price to begin with. I’ve taken my car to the dealership for oil changes before, and there’s no way there oil change should cost more than dealer.Buyer beware, friendly staff, but there are obviously up charging the price for no reason. Which makes me believe what else are they doing wrong.

Good. Workers very helpful and they got me out pretty quick!

Quick, professional, polite service. Broadly comparable to other Grease Monkey franchises that I have patronized over the years, but with a clear old Park Hill neighborhood feel. I do not know if it is minority-owned but it is definitely minority operated and has a real local feel.

Mechanic was very friendly and knowledgeable. Highly recommend.

These guys saved me! I needed to get my tire patched up and they knocked it out fast. I arrived at 6:50 and they close at 7:00. Thank you so much!

Very fast, efficient and kind workers!

I drove right in and they completed the whole process in ten minutes. They had a whole team working on my car. They even cleaned all my windows! I joked with my wife saying it was like a professional pit crew. I will definitely be back.

Crystalynne amazing customer service, friendly

Can’t recommend this place enough. These guys are always so friendly, respectful, and efficient, and they never try to over sell stuff or get more money out of me. I know very little about cars, so it’s nice to be able to trust them and not feel like they are taking advantage of my limited knowledge.

Being told “well why don’t you just do it yourself then” when asking why your car isn’t ready yet four hours after you were told it would be is not an appropriate level of customer service.

Now a drive through oil change. Different but seemed faster. Drove into the bay and popped the hood. 15 minutes and done

Very friendly n fast

Great customer service and also fast service and they made sure I had everything I needed

Quickest oil change Ive ever gotten. Will definitely be going here next time!

Super great service

I had a good experience with the professional cree that serviced my vehicle.

Quick Service, Polite, Respectful and Honest. Plus $10 Off Every Wed all day for Women

They were able to get me in 30 minutes before closing and everyone I interacted with was very helpful and friendly. Id totally come back again and recommend this location to anyone in cap hill.

I showed up twenty minutes before closing, they told me it was going to take a while to get the corporate account approved, they stayed late, changed my oil, and went above and beyond customer service and exceeded my expectations. 5 stars all the way

Mechanics are very helpful places very convenient

Always my go to place for oil changes. Always quick and quality service. Only asked to purchase things that are necessary and I’ve never felt pressured to buy something. They do a great job!

Got me in and out within a half hour,in spite of it being Veterans day and theyre being the only shop doing the free full service oil change for Veterans!! Great Job!!! And Thank You for YOUR service!!!

I showed up there middle of the day when they were already busy. I only pulled in because my check engine light was on for my Jetta. It’s an older Diesel TDI so not a lot of shops will look at it. One guy, maybe a manager told me to pull into the bay. I wasn’t sure what they could do. I thought, oil change and basic tune up type stuff. Before I knew it one guy was checking my tire pressure and filling them. The other dude was cleaning my windows. He even used a small rag to clean my side mirrors! The main guy ran a diagnostic on my engine and didn’t find an issue. He was just said “thanks for coming in but looks like we can’t help you. The instruments are not reading a problem. Try going to a dealership and see what they have to say.” I was surprised. You hear about shop’s taking advantage of people. These guys were awesome, honest and went above expectations. Smiles and service. It’s actually kinda weird.... I can’t stop thinking of it. I gave a few bucks for a tip but I feel like I got way more value. I would definitely go back.

I highly recommend this place! Fastest oil change ever. Mind you it was around 3pm. I was there for barely 10 minutes and they were very nice!!!Thank you!

Terrible place. My first day, I showed up before everyone else and everyone else showed up 15-20 minutes after we opened. Beyond unprofessional

Quick and easy, grease monkey does a awesome job

No customer service at all! Arrogant workers, there is one worker insulted me just because I went back to ask them for check in after oil changed and was something wrong and noisy in the car!!! Customer is customer and you need to make the customer feel safe that is nothing wrong with the car instead of training people that way! Never go back to this place and if you are a person that for you a customer service is important, that place will just make you mad and not safe at all!

At this location my experience was awesome . No hidden costs , they got me in and out super quick , and were very nice .This is where I will be coming to for now on .Thank you guys so much .

It was stress free loved it

In and out under 20 minutes

Went here to get an oil change w/ a coupon and also brought my own oil (was told I could get it done for $20) They charged me I think like $50 and only took $6 off for using my own oil and used up almost a WHOLE large container of oil that I purchased for at lease $15-$18. -_- My fault a bit, but was upset that not all Grease Monkeys accept their own coupons. Was confused w/ why everyone recommended them.

Great service!

Very friendly and efficient

Fast and courteous!

Very nice men work here. There service was quick and efficient.

The service and atention was great very cordial and fast service

Always competent, friendly, and quick. Never any issues. One less thing to worry about!

Always AWESOME service thy chk more then the oil thy care n GREAT CS!!💯😘

The only place that does my oil right

Great service! Guys were very friendly, we were in and out in 20 minutes and didnt pay an arm and a leg to have our oil changed.

Review from my Dad and his 2002 AccordTheres nothing positive I can say about Grease Monkey. I thought Id give them a 2nd chance after my last incident but that was clearly a mistake. Three days before my move back to Midwest I needed an oil change and after dealing with unprofessional service they forgot to put my oil cap back on.After losing a quart of oil on the drive, I was lucky my engine light came on before my engine lost 100% of my oil and ruining my engine. Their lack of attention almost cost me my vehicle and I will never be returning.

Never in my life did I think I’d have a bad enough experience at an oil changing business to take time out of my day to review it. This is, without a doubt, the worst business I have dealt with in my life. It took about 45 minutes, and they over-charged me by $30.Don’t go here, it will ruin your day.

I went for an oil change this week, feels like the workers arent happy and they talk to you with orders like you are just a stupid client..... Those who are saying they are fast, yes fast but with mistakes, you need to check your car!

They are always amazing when I go to this one.. No matter what Ill drive the distance to get my oil change..

Absolutely horrible service. Quick, but low quality. Management was terrible. No effort to immense their mistakes afterwards. I do not recommend going here for any kind of service

Great place great customer service 👍

I had a scheduled appointment and it was not honored. I was told when I got there, that there was only one bay available and 5 cars ahead of me. What was the point in scheduling an appointment? I scheduled this appointment days prior.

Amazing business! I would recommend them to anyone looking for fast and quality service!

This location has always been pretty quick to get me in/out. They do tend to forget the windshield reminder sticker, but if you remind them before you leave they’ll pop one on.

Poor service!

Ive never felt as excited about an oil change location as I do about this Grease Monkey. The employees are all so friendly, they take time to explain everything that theyre doing AND theyve recently gone through trainings to make them more accessible to folks. I love that there are several women on staff, that I know my car is well taken care of, and I always feel a little bit happier when I leave. Thanks Grease Monkey for a terrific shop!

Great quick, excellent, knowledgable service been going here for years

Been going to this particular Grease monkey for over 20 years grade a all around

Customer service was great

The service was good. Manager oversaw the attendants.

The service was pretty good but homie forgot to get me the windshield sticker to let me know when my next oil change needs done.

Tried this place a few times and each time I get more and more disappointed with the quality and pride they put into their work. Took me an hour for a basic oil change and there wasnt anyone in front of me.

I have been going to this location for over three years. Each time I go, they do an excellent job at cleaning my car and recommending any needed repairs. And, they are so personable and friendly that it makes the trip for an oil change a pleasure. I highly recommend this location for your next oil change. And, you will leave with some beautiful carnations on your dash! How nice is that?! :)

They are awesome!!! About a month ago, one guy there helped me with a headlight install (bulb) for my Volkswagen Toureg. Didnt charge me, (I tipped him) did take awhile but excellent customer service and he taught the other worker how to do it, without taking the whole headlight out. So yesterday my bulb in the passenger side went out. I came today and a different guy helped me troubleshoot it as to reach it the whole headlight had to come out- it was a joint effort for both of us and we figured it out- the guy was super nice, again great customer service!!! Tried to tip him when he wouldnt charge me, but he wouldnt take the tip either- just said come back for services, I so will, have a transmission flush n another service needed and I will definitely return!! The location was 29th and Colorado blvd.

I had to write a review for this place immediately. I have been putting off my oil change for awhile because I usually HATE going to an auto shop. Normally, the workers there are high pressure and make me feel awful if I cant/wont purchase top services or additional services that day. Also, I hate spending hours sitting and waiting for work to be done.Today it HAD to be done. So I packed up my son and headed over. Preparing to have the worst morning deal with this. And our experience was AMAZING. Not only were they done in less than 20 minutes, everyone was surprisingly nice. They did give me a printout of services my car needs, but never once pressure me to agree to them right now and didnt make me feel horrible for my car being overdue. Honestly, this was the best experience I have had with ANY auto shop. I will be returning.

I have been using grease monkey since I was 16. Yesterday I went in to get my oil changed. Once I got home my my engine light came on saying I had low oil. I checked the stick and there was no oil. Thinking this could be a simple mistake. I called the manager Darnell and he got confrontational with me. Darnell claims there’s no way I would be able to drive the car without oil.. Not only does my car not have oil all of my fluids were empty and missing lids. This is the worst service I have ever experienced and will never use grease monkey again.

I broke down on side of road and they helped push me into parking lot...Donell. helped me with figuring out problems and Denzel and Elisha was wonderfully nice to this old disabled Veteran. I know Id come back with cookies and have my car looked at anytime

Excellent service and quality staff. They were upfront about the needs of my vehicle and were extremely accommodating. I live nearby and will be using this specific location for my next oil change.

Fantastic service, walked through all the items they checked and pulled and showed the dipstick level ... Never had a garage do that, yet it is the first thing I check. Facility was clean and they even have a timer board indicating when your car should be complete. BTW was not sold anything which is nice, my wife goes her too and has a great experience.

Fantastic customer service at this location. Very professional and friendly. Will definitely be back to this location. They said they were short handed but I wouldn’t have known if he hadn’t told me! These guys know what they’re doing and how to treat customers.

Fast service. Friendly staff.

Great service fast and knowledgeable technicians 10% off for law enforcement First Responders and teachers only what you need no high pressure sales

Had a good experience, and the fellas were super friendly. I pulled in just to check if they had availability, and the guy came out and asked if it was an oil change I needed. I said yes, and he immediately took my car and put it next in line, said it wouldn’t be long at all. Was pleasantly surprised. A bit pricey, $43 for basic oil change buuuut, I was in and out in 30 minutes. Worth it.

Every time I have been here they try to scam me. Told me I need new differential fluid and showed me dirt fluid on a piece of paper they said they got from my car. I got the differential fluid changed at Subaru my previous oil change. Also was told here that I needed new power steering fluid, my car doesn’t even have power steering fluid it it’s electronic. Know your car and the work that has been done on it before you bring it here.

Most rude and unprofessional people at this location, and all grease monkey locations are like that !

Cant get them to do anything on my car.

*Another* great experience here. These guys appreciate the business and it shows. Thanks, Edgar & Grease Monkey!

Came in for an oil change. They didnt give me a runddown of the price. They didnt ask me abou tthe oil I wanted/needed, then tried to sell me on an engine flush stating the oil was really black (diesel oil is always really black) then they didnt have synthetic for diesels other than the most expensive Mobil One. I walked across the street to get Rotella. 13.5 quarts and when I got the rest ofthe oil back(it holds 12 with filter) there was only about a pint left. They spilled oil all over the engine from pouring too fast and then overfilled it. They took $10 off for the hassle. They said the put 35 and 45 lbs in the tires. I said that was too low, but Id take care of it. I checked the tires and they were at 50 and 80 lbs for the rear. At spec. I dont think they even checked. Then, I got ready to drive off and there was oil smudges and stains all over the seat, door and center console. WTH.

Fast and reliable. Affordable pricing and friendly staff. Definitely recommend it

Donee

They are always super friendly and efficient- way better thanJiffy lube!

Was approached immediately as I drove up. Given a menu card for different oil change packages. Picked one and they went to work right away. Saw one guy vacuumed out my car and even dumped some month old food wrappers my kids left in the car. Asked them if they checked filters, tires, and such and manager said he saw no need for any additional services yet. Very personable, friendly and fast. Thank you for a nice relaxing visit. I will return.

Great customer service

Quick and great service!

Speedy, thorough, honest service. Manager and staff are incredible. Thank you!!

They told me they did an oil change checked the oil and other fluids and they were all dry! WHAT A RIP OFF!

My wife and I were in need of an oil change while in Denver/Aurora. Stopped into the Grease Monkey at 29th St.Andrew took such good care of us. I wish this location wasnt so far from home, these guys are top notch!