Needed some help with a nail in my tire. Employee was super friendly and helpful.

If I can give them zero stars I would hands down. Customer service is nonexistent and is not like the personnel is interested in implementing it. Rude to the extreme, incompetent in ALL levels!!!! Worst of the worse 😫.

These guys are garbage and do garbage work. Go somewhere else, you will thank me later.

I have called 3 times and get put on hold for 10 minutes before I hang up and try again. If this is any indication of how fast their service is, I will take my business somewhere else.Update: Against my better judgement, I took my car to get serviced here because they were the only place open on a Sunday. After waiting a full 3 hours, I was told they couldn’t change my oil because they did not have the correct filter. THREE HOURS for nothing.Never. Again.

Took 2 hours to change the oil in my 2015 Ford F-150 and I was the only customer here for an oil change. Don’t waste your time here, service was terrible and it took a ridiculous amount of time for a simple oil change.

I’ve been waiting 4 hours to get an oil change. I called them to check on the status of my vehicle. I was put on hold for 15 min and then hung up on. Once I called back I was told they hadn’t started it yet. Still waiting.Update: I dropped my Jeep off at 2 PM, and got a call saying it was finished at 7:45 PM.

Got here for a basic oil change at 0720 on a Thursday morning with only 1 car ahead of me and a full crew in the shop. Its 0955 and they appear to be wrapping up on my car. I wrote this review moreso because I was bored out of my mind waiting. If you value your time, seek another lube joint.

This place is terrible!! First customer in this morning and still waiting after 1.5 hours. Watching the guy rotating my tires is killing me, he takes a break between every wheel. They literally have two speeds here.....slow and stop!!!

Went to automotive dept.to purchase a car battery. As a woman i had a few questions to ask before i decided on which 1 to purchase. So i found the worker asked my questions picked 1 followed the worker to her register & while waiting on me goes & talks to other customers while cashing me out. Left me waiting. I told her it wasnt appropriate or acceptable to be tending to me & then go help others & answer phones

All i can say is they stole our car wipes to clean the car >:(

Great service, just a lot of clients to take care of...

Worst service i have ever had get told that because i have insurance i can get a new tire for. 30 dollars and get charged 100 dollars for a mis print on the attendants fault

Arrive at 7:15 am on a Monday morning, 15 min after opening. Only one vehicle was ahead of us. The individual who initiated work orders took 20 minutes to acquire a good battery for his hand-held device, before taking our order. He did not talk or explain his delay. He asked what type of oil I would like, so I requested Rotella 10w-30 synthetic blend, and he said O.K. I also asked for a 4 wheel tire rotation, without balancing, and to have tire PSI adjusted to 75 fronts & 80 backs. I watched while the tech worked on tire rotation, and stopped him before he started balancing (which I did not want). Before I paid for the service, my wife noticed that we were charged for tire balancing, so we have that charge removed. Also, we saw that Rotella 15w-40 blend oil was used, although I requested the 10w-30. Fortunately, the 15w-40 is still within specifications. We do not recommend this Tire & Lube Express.

Absolutely the worst service. Arrived at 9 AM 2nd vehicle. 3 hours later they put oil back in it. Then called a manager for some lube audit another hour still sitting in the same spot. I and thinking manager is as lazy as those he hires..

Luis. They finally hired someone with customer service and tire knowledge 👍

Always busy but very helpful!

Ive been here over 1:30 minutes its barely getting checked

Wouldnt know still waiting going on 4 hours

Ive been waiting 3 hours for my tires to be changed and they havent even started it yet. It sucks its the only place in town to get tires done all week long. If you dont have to get any services done here dont.

Fast service friendly staff

Horrible customer service that broke my tire pressure sensor and said it was already like that I had no issues with my tire sensor before hand I was just wanting to buy a new tire

Disappointed that they did not change my tire on a RV

Nice person the attendee

Friendly Staff

It took 30 minutes to get service. Then I was disappointed in the one employees attitude. I left to get my oil changed elsewhere

Sometimes they take a long time!

You wait more than an hour just for an oil change!!! Worst experience ever, I will never get my oil change from there again. 😡😡

Everything was 100%

Oil change and shopped while waiting

Excellent

Changed oil

They always take much longer than the dear dear they tell you.

Excellent service!

Good service and safe.

Great service