user
TUBPRO U.S.A Refinishing Company
1423, 1423, 552 Balfour Dr, Decatur, GA 30032, United States
Appearance

Comments
Ka
Review №1

DO NOT HIRE!! I dont know where these 5 star reviews came from. Maybe they are friends of Bryans. This was the worst experience Ive ever had with a professional. I hired him to refinish my vanity countertop, which was an old cultured marble that had started turning yellow around the sinks, but otherwise was fine. We talked a lot before the job to make sure we were on the same page, and agreed to do a high-gloss white finish. I told him I wanted an epoxy finish, that looks like glass. Bryans first attempt was some form of airplane paint that we did not agree to, nor did it work on my countertop. There were drips and smears and the finish felt like sandpaper. Terrible, sloppy job to say the least. I pointed these out to him before he left, and he said those would self-level, and how would I like to pay? I was relieved when he agreed to come back and fix it with an epoxy, which was what we agreed to in the first place, since I had already paid him the first time. Day #2 was spent sanding the first botched job, and he attempted to apply the epoxy. However, this mustve been his first time with epoxy because he stirred it for over 20 minutes until it was curing in drips while he was putting it on the countertop. (Imagine the appearance of glass drips all over your backsplash and countertop). Did I mention he repeatedly asked me to make him alcoholic beverages while he worked? He asked me at least 3 times to make him a drink stating that it was “the weekend”. I’m not sure if he was drunk this day, or…? Anyway, after much cursing on Bryans part, he agreed to come back and fix it the next day, day #3. Needless to say, he was impatient at this point and ready to get out of there, because he did not use a heat gun to level out the bubbles and drips. I asked him if I should use a blow dryer to level them out, and he said no, just let it do its thing. I had so much anxiety at this point that I didnt even look at it until the next day after work when I came home and the entire thing was, not only NOT SELF LEVELING, but YELLOW!!! So now, I had a yellow countertop with drips, smears and bubbles everywhere. Also, there was epoxy all over my vanity, the handles, my floor, my doorknobs, it was a mess. I have photo evidence of what a nightmare this was. It was at this point that Bryan stopped taking my calls and returning my texts. How are you supposed to have a 3 year money back guarantee on your product, when you wont return calls? After 7 days, it was still not dry, and I had to rip it out completely and will now have to spend thousands of dollars to rebuild the whole thing. (After paying him for this job.) DON’T TRUST HIM. Not only did he take my money and have me out of my bathroom for a month, but he also cost me much, much more to repair the disaster that he made my master bathroom.

kw
Review №2

Never knew you could refinish a tub as opposed to buying a new one (crazy expensive) or capping it (plastic). The company came out and gave me an estimate. Very professional. We set up a time and date he showed up on time and completed the tub and I couldnt be happier with the work. Looks like a brand new tub. Id recommend them.

To
Review №3

I had a GREAT experience with Tubpro. I contacted them to resurface my bathtub and my bathroom sink. I was given a full explanation on the whole process and the costs. They were professional and It was finished within the time discussed and now I have a brand new bathroom!!!! I LOVE IT! Thanks Bryan ! Great work!!!

Information
5 Photos
3 Comments
3.8 Rating
  • Address:1423, 1423, 552 Balfour Dr, Decatur, GA 30032, United States
  • Site:https://www.facebook.com/TUBPRO.U.S.A/
  • Phone:+1 404-573-9506
Categories
  • Bathroom remodeler
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Repair services:Yes
Similar organizations