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Nalley BMW Service Department
1606 Church St, Decatur, GA 30033, United States
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Comments
Mi
Review №1

This is the worst possible place to service your vehicle. I left my car here for 3 days with agreement on price and work to be done. Came back 3 days later, nothing was done and I was hit with another price quote thats 4X.The Manager Steve is incompetent and it is beyond me how hes got that job. These guys not only wasted my time, they confused the hell out of me through the process. When I got there to pick up my car, they couldnt even find the paperwork or the keys to my vehicle. Wasted another 30 minutes of my time. STAY AWAY!

Se
Review №2

Just a call to check on a part and price... Knowing that the plastic wares out and gets brittle, youd think they would sale quality materials that are more lasting to make a good product even better... Why let other parts businesses manufacture or even sale better parts for your name brand than you do... Hmmm... IJS... Plastic...vs Brass... Which would you use?... 😂

ti
Review №3

Excellent and exspinsive 🙆🏽‍♀️🧐

Si
Review №4

They were good, they took care of my dudes car and he was happy they were able to fix his sensor on his car. Thank you Ali

Fr
Review №5

Poor customer service just to purchase a battery that the paper work had already been printed took over 30 minutes just to check out. One customer at the counter when I got there only one customer.

Cl
Review №6

I felt like I was profiled as I made my payment.

Ma
Review №7

Marcellus was anazing

Information
3 Photos
7 Comments
1 Rating
  • Address:1606 Church St, Decatur, GA 30033, United States
  • Site:https://www.nalleybmw.com/service/index.htm
  • Phone:+1 770-628-5694
Categories
  • Auto repair shop
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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