Love the staff here they are so nice and never a long wait time either :)

Came in for a drug test. My collection sample was at temperature on the strip and she wouldnt collect it saying it wasnt body temperature...I never had an issue with drug testing.

I dont have insurance and needed some clinical testing done. I called around for pricing and found that Arcpoint labs had great pricing, so I made an appointment. The lab was clean and the medical assistant was very knowledgeable and got me on the first stick!!. Results came back the net day. Great experience!!!

I see that most all of these reviews were written by people who came to ArcPoint’s old location. A small, poorly-ventilated room that would eventually make even the most patient of people miserable. I feel fortunate to have joined the ArcPoint Team after the move to our new location. It’s in the same building, but in a much larger, more comfortable space. Do we sometimes resemble a Daycare? Yes. We serve a lot of families in our community. As a helpful tip, if you don’t love children as much as we do, come early. We open at 8:30am and are generally a lot less busy up to 11am. We get progressively busier from 11am to 3pm. After 3pm, expect a full office most days. (If you’re reading this in our lab and it’s after 3pm, know we are doing our very best to work our way to you and get you home! :)See you at ArcPoint!All My Best,Jason.M.A./Lab Tech.

This place is like a daycare. Some of these parents have absolutely no consideration for other people the wait time is ridiculously long. Kids running wild,screaming, yelling, throwing tantrums. I’d prefer not to go back the staff doesn’t say anything to the parents with these wild children who don’t stop there kids from being loud and disruptive definitely praying not to go back here never again negative 👎 zero stars.

I didnt have a great experience the first time, but learned from my employer that it was our HRs fault and not ARCpoints. Didnt take long, if you show up 15 minutes before opening youll be in and out.Friendly staff and that provided me everything I needed to get through my appointment, because I have a phobia of needles. Very patient and respectful with me as I had to get shots and blood drawn, and I was literally on the verge of passing out because of my fear. I had Jason Long and he was the best, there is also a lady who works here, didnt catch her name but she was awesome as well. I have to come back for another shot and I am actually looking forward to seeing them again .

Absolutely sooooooo helpfull! The office is so clean as always. The staff is so friendly, patient and understanding. I was running incredibly late and the two gentlemen working greeted me with smiles and said to me Relax!!! Take a deep breath and calm down everything is fine! Which I needed to hear and do! The staff, office, environment, and smiles turns the whole process a positive experience. 🙏👏👏👏

I used Arcpoint Labs in White Rock Lake for a drug testing for my son. The lab was clean and the lab tech was knowledgeable and we were in/out in 15 min. Great experience for drug testing and our test was accurate/negative.

They did a great job. I went in for a test for school person great adittude with me. Great experience

Its so hot In here i cant breathe, there is not a single air duct in the lobby. Lines out the door and no visible staff. Just a piece of paper. Sign and sit. Not a very good operation, dont reccomend it to anyone. If they assign you this lab request another one. Drive across town NC. You will be waiting for an hour.

This place is neat and very friendly. Just the wait is a tad bit long. Other than that experience is great!!

I have used two of the Arcpoint Labs location, Plano and now the new White Rock Lake location on Garland Rd to send clients. I have been very please. The Labs are Very clean with courteous & professional staff (also bi-lingual which is very helpful). Lab Results come back quickly and the staff is so knowledgable to assist me in selecting the right test every time!

I went to Arcpoint for a preemployment drug test. The lab was spotless and the Lab Tech was very helpful and polite. I was in & out in 10 minutes during my lunch hour. Im going back to have some clinical lab tests done since its cheaper than going through my high deductible insurance. Really great lab close to home.

Fast n friendly....visited 4 DNA testing

Bad service Im really upset

The light skinned girl is extremely rude... I asked for her name but she said why with attitude or I would of called her by her name. Made me wait again today after she forgot to give me my license yesterday. I tried to call all morning to find out if it was here for sure and no answer so I assume they were busy but there was noone else there.

I went to get my blood titers and immunizations for school at Arcpoint and the lab was spotless, service was very fast and clinically sound. To my surprise the results were back in 2 days and my shots records are all complete for school. I would recommend Arcpoint to all!!

The wait is terrible. The ladies that worked there were very nice but the wait, Ill never be back at this location ever again!!

The place is nice and clean. Doesnt take long also the lady Rosa is very nice.

Long wait. Expensive. Couldnt get me consistent answers to my questions.

Slow place lazy ladies with attitude it feels like ur in a doctors appointment rude lady in the front

Horrible wait. Not very knowledgeable. Inconsistent answers about testing.

Not the smartest staff. long wait.

Takes to long with service

Very good lady. ☺