Ken and his crew are absolutely the best auto shop to work with. What I looked for the most from an auto shop is honesty and transparency.I came in for a rear differential damaged by a tow car, and I didnt have proper knowledge of the parts and the process. Ken did not take advantage of that, and he explained clearly of what needs to be done at each step of the repair, and laid out expense ahead of the time so no surprise at the end.The repair went through the insurance, and Ken handled the communication with the insurance company flawlessly.The technician Elaiya was also professional and great to work with. Absolutely five star!I trust Ken and TLC Auto for any repair and maintenance for my cars. And I will recommend them to all my friends.

Friendly staff and great service. Called about getting my headlight replaced they were able to fit me in and I was in and out in about 20 minutes (I do have an older car).

This shop is in a small space, but these guys took very good care of my car. They also give back to their community, look them up in December if you need brakes, they will work on them in exchange for toys to give to less fortunate children for Christmas. Oh and they have a good warranty on their parts and their work. Whats not to like. I found them on repair pal, but I have found a mechanic for as long as he is in business.

I absolutely love this company. They have always done an amazing job with my vehicle, are fast, efficient, ethical, and a great value. I am able to conveniently schedule for them to come pick up my car while I am at work and when I am finished, they have it back in time for me to go home. I definitely will not go elsewhere for my vehicle maintenance.

Ive been coming her 20 years. No one more honest. They ALWAYS do a stellar job. They pick up my car, do the work, and bring it back to me. Ken is amazing as is his team.

Ken was great to work with. We discussed the problems I was experiencing with my Van, he told me the process they would go through to determine the cause and the cost of each step. Ken kept me informed as they went through their diagnosis and was able to complete the repairs within the time line he set. There were no surprises when I got the bill. I highly recommend TLC.

Just picked up my car this morning and it really is running great. Thank you Ken and tech team for the work done!

Very professional. Worked on vehicle and returned the same day. Highly recommend.

Love the free delivery and pick up. Thank you

Ken and crew do a great job keeping my 2006 Scion running like brand new. The most honest mechanic I have had in 30yrs.

These guys have made it their mission to help people with their business. You wont get a bad feeling at any point working them. They attempt to put themselves in every customers position and they go out of their way to get you back on the road sooner. Ken is the owner and he really cares about people and knows what hes doing! A good mechanic is hard to find until you go to them. Then the search is all over. Please give them a shot. Im glad I did!

I have been going to TLC for many years now. They have done a variety of services for me. Breaks, power steering unit, front end suspension and oil changes. They say it as it is and follow through with what they promise. I am always happy with the work they do on my car. The pick up and delivery service they offer is a live saver.

Helpful and informative service.

Ken is a mechanics mechanic honest humble and just an all around great guy and Father GODBLESS YOU KEN

Friendly, honest service. I always feel appreciated, and know my car and wallet are in good hands.

Being driven back to my home while repairs were being made to my car was very helpful to me as I had recently had spinal surgery. Also the call after the repair was made letting me know what was replaced and why it was necessary. Friendly people at the shop and also the driver that took me home while repairs were made. Thank you TLC

I’m so glad I finally found a great mechanic. My heroes! They picked up my car, fixed it up and brought it back. I’m definitely going to be a repeat customer!

It took a broken alternator to learn that my familys Go To mechanic had recently retired. After doing some research & reading various reviews, I called and spoke with Ken just before closing time (6 pm) on a Tuesday to get an estimate on replacing the alternator. After discussing several options he provided a perfectly fair estimate. By 2 pm the next day the crew had the new alternator installed and the car delivered to my driveway in perfect condition. You just cannot beat the exceptional level of professionalism and service that Ken and the TLC crew demonstrated. TLC Auto Shop is now my familys new Go To mechanic!

Ken and his staff always go above and beyond when service is required on my vehicles. He is trustworthy and honest in his business practices. He is eager to share advice when asked and I have found that to be very valuable.

Ken worked with me and was patient because I had to deal with my warranty company. He made calls and made sure everything was moving as soon as possible.

My car had an issue with the starter and it took them no time to figure out what the problem was. The great thing was that they only had the car for less than 36 hours. Thats what I call service, when this was definitely and unplanned service.They worked on my sisters car for brakes. They picked the car up at around 8:30AM and she had her car back by about 3:15PM. No more squeaky brakes and they took her Car Care card for payment.We will definitely be using them whenever we have any issues with our cars. Thanks Ken and company!!!

Great service!

Ken Suter and the people at TLC are the best. We have been using them for more years than I can recall. Great repair skills, fair, honest, convenient (they will pick-up and return your vehicle). I adore them! Recommend them highly.

I trustingly sent my car in to this car shop hoping they would resolve an issue they caused with my vehicle from a simple oil change [that they did weeks prior] causing my car that I had been driving for less than a year, to all of a sudden need a new engine because all of the oil leaked out.They, of course, argued with me on how this was not their fault. I was encouraged to take a little time to make such an expensive decision. I didn’t feel comfortable with leaving my car and asked multiple times for my car to be towed back to my place. I was constantly given the run-arounds on how I should just leave it to save on tow fees, handle this and that payment info over the phone, etc.I decided to just pop up at the shop to grab a few things from my trunk only to find my car completely vandalized with multiple stolen parts. The first worker [Kendall] told me they were about to start working on my vehicle. Then, he changed his story after I asked him several of questions that got him choked up. The owner [Ken] told me “I guess it was stolen; we’re not responsible for that”They proceeded to hold my car hostage for months. They had it fromNov-Mid May.They [mainly Jason] became physically aggressive on several occasions and threatened to call the police on tow drivers sent out by my insurance company if they didn’t leave the property, Ken blocked me from his cell phone, continuously damaged my car, moved it from its original space to hide it in a garage so I couldn’t see it, take pictures, or get it towed, tried to charge over $4,000 alone in storage fees once I threatened to take legal action, would all of a sudden close the shop/leave before I arrived even after giving them 24+ hour notice of my arrival, and so much more.If you are in the DFW area, I would strongly advise you to never use this company. I even found out the reviews are made due to incentives. A shame.

Very professional and quick with the service and very reasonable prices. I will be making these guys my go to mechanic for now on!

TLC replaced the timing belt and associated items including maintenance items on my sons 2004 Honda Civic at a cost approximately 25% less than other automotive places of business. The replacement and maintenance services were addressed in an efficient, effective, and customer-oriented manner. It is refreshing to find a good, reasonable, and honest automotive business. TLC has earned my familys trust and future business. Give them a call. You wont regret it.

Ken and his staff always go above and beyond when service is required on my vehicles. He is trustworthy and honest in his business practices. He is eager to share advice when asked and I have found that to be very valuable.

I have been using their service for almost 2 years now . Ken and his team are providing excellent service - be it their quality of work or customer service . Very professional ! Great service for a great price !

Everyone should use TLCs TLC for your vehicles. We have been customers with them since 2007. Aint that sumpthun! None better, Yall.

I have been a customer at TLC since April 2007. I have always been pleased with the professionalism. knowledge and customer service I have received ... every time. I really like the pick-up and delivery when repairs are completed. I recommend TLC to repair any vehicle to my friends. Thank you. Forrest Allen Ward

My brother did and i got to know the man

Great service. Always dependable, reliable, and most importantly honest.Not to mention the free pick up and delivery back of your car is always a plus. Thanks Bill

A little hard to find, theyre located in some suites with a gated entrance that look like storage units but they are actually buisness suites. Fixed our window regulator same day for $100 less than what we were quoted elsewhere, plus offered a lifetime repair for if it ever broke again for $40. Very professional and seems trustworthy, well be coming here to have our car serviced from now on.

Have used TLC Auto for auto repair work, a no-lemon inspection on a car purchase I was considering as well as just helpful advice on some work I could do myself. Ken and his guys are thorough, fair, and operate with integrity. They really are the home of free pick up and delivery which is very helpful. I would highly recommend them to anyone I knew that needed car help.

The location is a little difficult to find and parking is difficult. But the service is very good. I did not wait long to discuss the car issue and have my car examined. Thank you, TLC Auto Shop!

These guys are the best. First of all I have to say good service but secondly I have to say courtesy and professionalism. Great prices and with my life pick up and drop off makes them my number 1 choice.

I have known Ken Suter for a few years now and I would not consider taking my car or any vehicle I own, to anyone else. He runs TLC Auto Shop and he does a very good job for a very fair price. He has high standards in both his work and his personal ethics. Hes someone I trust, completely. His work is always good - you can rely on him! Other friends and family also go to him, and feel the same way. Hes worth trying out!

I have used Ken Suters TLC car care for over a decade. THAT should tell you lots!

You left the feedback:TLC is an excellent repair shop.The owner, Ken Suter, is skilled, honest, and guarantees his work. I have had nothing but praise for him for the last 25 years that he worked on my cars. He repairs what is necessary and warns you about problems that might come up. TLC will keep your car running smoothly, and at affordable prices.Francis in Dallas

Friendly service , visiting from out of state and was in and out in about a half hour .

Ive known Ken the owner for a couple of years now, Highest standard of ethics and quality of repair you can find. The guys are knowledgeable efficient and have a lot of fun with their work.The best part? Their prices can beat any brick and mortar you can find for the service.I use them during my work hours and they always pick up and deliver for free.Car breaking down sucks, but TLC has ALWAYS been the best part of a bad situation.Give Ken a call and hassle him about changing his seasonal voicemail for me.

It can take time to find an auto shop you can trust. Now, you can forget about that time because Ive found them for you.I FULLY trust TLC and Ken and the guys to tell me whats wrong with my car in a way I can understand, fix it right the first time, and charge me a fair price.I also LOVE the free pickup and dropoff service.

These guys will always give you a reasonable price and never take advantage of you. They do a great job and are always open and honest.i hope they always keep their integrity.

Good service, good prices and good quality for car repairs, most importantly their Honest..Ask for Ken

Absolutely honest and great service. It also does not hurt that they pick up and deliver your car back to you. In other words no taking 2 or 3 hours out of your day to get your car repaired.

I love they pick up and deliver my SUV give meca good price and guarantee their work. I do recommend them. Ken is the best.

The owner and the mechanics are wonderful..they actually listen to the customers and me being a female never tried to offer something I didnt need for my vehicle..will use them again most definitely!!

Great service! Love that they pick up my car, do what it needs, then deliver it to me--while Im at home, at work, or at a meeting. Jason is wonderful!

Having a Smart car, I was hesitant to take my car to an outside service. My fears were unfounded. Mark and his crew are knowledgeable, friendly and courteous.

The service is really very sound and prices are at about 50% to 60% of what a dealership would charge for same services. They have excellent manners with customer and provide pick and drop regardless of the amount you spend on repairs services at their shop.

One of the most ethical shops ever. They go out of their way to assure that you are driving a safe vehicle. They will even pick up and deliver your car to you.

Amazed at how kind the people at TLC Auto Shop are. So thankful I found them and would recommend them to anyone. Thank you!!

Hi everyone this is esteban soto am an independent operator for bimbo bakeries usa. TLC Auto Shop.ve been my mechanic for about 15 years and i gotten nothing but( exceptional service). Thats why i recommend ( TLC Auto Shop) to all of my friends as well as everyone else.

The payment plan really helps with large repairs.

My vehicles have been under Kens care for almost 20 years now - he is as honest and dependable as they come. Ive also had him inspect every used car Ive purchased, and he has saved me from some lemons. Thanks Ken & TLC!

AWESOME! That really is the best word for my experience with Ken Suters Tech Auto Shop. I have been using Ken Suter for my car repairs for years. He has always given me the best price for the work done. I highly recommend TLC!

Great service my sister told me about TLC 2 yrs ago, and I’ve been a customer ever since. I trust them to work on my car completely.

Great service! Honest mechanics! Hard to find competent, honest auto repair.

These guys really know what theyre doing and also have excellent communication skills. Unbeatable!

They have maintained my autos for several years and I would never go anywhere else. They are responsive and and will even come get your car and deliver it back when they are done and they do not charge for that service. Who do yo know that will do that?

Always great service here. And, they pick up and drop off! No waiting in the lobby!

An honest shop that gets you taken care of quickly.

Great job on everything and will be taking my car here for sure for future maintenance, etc.

Great people. Always take care of all my car problems quickly and very competitive pricing.

Honest, fair, and up front. These guys are great!

Best place Ive ever had my car worked on. Fast, accurate, and friendly.

They are honest, reliable, very customer oriented, and they will pick up your car, take it to their shop, work on it, and return it to you for no extra charge. I wont deal with anyone else.

Seriously the best, if you go anywhere else you’re making a mistake. Extremely professional, good prices, great work, and won’t try and upsell you.

Efficient & affordable. Got the job done right.

They no how to get the job done right.... Be patient and I promise theyll make it right!

They are always willing to make things right.

Hands down, the BEST customer service!

Prompt, convenient, reliable service!

What can I say They always deliver

Very nice when my truck was dropped off at their shop by mistake.

Great mechanics.

Awesome service!

Outstanding and fast service.

Excellent

Great folks

Nice peeps

Awesome place, Awesome people

Good service

Very bad service they have 2 weeks with my car according to it was going to be ready in 1 not recommended

Excellent service

Excelent service