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Autoscope of Park Cities - European Car Service
6134 Denton Dr, Dallas, TX 75235, United States
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Br
Review №1

I usually don’t write reviews but I felt I had to share my experience because it was honestly so great! They were very professional, maintained a good line of communication & were very clear, and provided just an excellent service in general! Would definitely recommend!

Ni
Review №2

I really enjoyed the experience here. Extremely professional, well communicated and very knowledgeable. I appreciate the great service.

An
Review №3

Ive used Autoscope for several vehicles over the years on a range of services and have never been disappointed. They offer great service and do fantastic work at fair prices. Id highly recommend them.

Ji
Review №4

I have known Pat for several years. He has a lot of knowledge on high end imports as well as high end American cars. My wife drives a 5 series BMW and he also takes care of my c7-Z06. Pat has decades of knowledge with the car industry. You can feel great about taking your vehicles to him as he services my Z06 and our BMW that my wife drives. There staff is absolutely fantastic to deal with. I only have praises for Pat and his staff.

Ev
Review №5

Robert is the best. He is personable, intelligent and professional. He makes having your repairs/services less of a headache and makes sure that you understand what is going on with your car. (Even if you aren’t auto savvy) I recommend this shop and Robert to anyone! They are honest, timely and do immaculate work. I have a few friends that come to see him at Autoscope due to their excellence and reliability. Again, this shop is 10 out of 10. You won’t regret leaving your car in their care!

Jo
Review №6

We have been bringing our Porsche here for a few years. Robert was very knowledgeable and professional. After he left, things have changed. We had an over $1500 job done that was warrantied. Despite this, we were stranded hundreds of miles away from Dallas, and had the Porsche dealership assist us with our needs in a different city. I contacted autoscope about the issue and asked them about their warranty, which I understood to be two years. I was told on the phone initially, it would be 3 years and that somebody would contact me regarding the problem. This never happened. Management knows exactly about the phone call I am referring to above, and will never address or warranty any of the work that they do. Dont believe it. Well be taking our vehicle(s) to other PCA recommended mechanics. And no, this is not foul play from a competitor, but rather a true review from a multi-year Porsche club of America member, and track day aficionado..

Th
Review №7

I had them inspect my old Mercedes to find what work needed to be done. They were thorough and professional and provided images and estimates for all the relevant work. I also received a follow up email from the manager (owner?) of the shop to make sure I was satisfied with the work (inspection) done.

Jo
Review №8

The service was timely and professional. The service manager was knowledgeable and courteous. I would readily use their services again, and I would recommend their services to others.

Ka
Review №9

You see these reviews?!!! Hurry up and just go! I promise you will NOT be disappointed I have never had more professional and thorough customer care ANYWHERE. I just moved to Dallas weeks ago and my car just died on the freeway. I didnt have a clue where to take my car. So I googled and found top notch reviews, and decided to just give them a go!! Robert is the best, they dont make service reps like him no more!!! thank you guys for everything!!.

Ya
Review №10

Coming here feels like going to the dealer. Service is super nice, fast and easy! The facility is very clean and organized and waiting room perfectly peaceful and chill. I love that you get good value for the service you get. Not one complaint at all!!! Totally recommend!

Sy
Review №11

I took my BMW M240i to a tire store because a tire had a nail in it and was almost flat. The tire store could not repair it and said they could not get a replacement anytime soon. So I called AutoScope and they (1) picked up my car at the tire store and took it to their own shop, (2) ordered a replacement tire -- which arrived the next day! and (3) had the new tire on my car and ready for me shortly after the tire arrived in their shop. Plus, they gave me a free car wash! This is my most recent experience with the great service at AutoScope. Ive never had such great service and such fine professionalism anywhere else.

Je
Review №12

First time experience after being recommended by a family member. Very happy with the service and transparency of the process and pricing. Thank you.

Ch
Review №13

They under promised & over delivered...very pleased! Even the final cost was actually LESS than originally quoted; what repair shop does that?! I needed my car early, if possible, & they worked diligently to make that happen. Very pleased!

st
Review №14

Excellent service. Fair pricing. Service agent was polite and knowledgeable

Ar
Review №15

Excellent customer service! Joe was able to accommodate my request at short notice.

Ke
Review №16

I never met the technicians but I do know they took excellent care of my car’s timing chain replacement. Identified other concerns while completing the repair and addressed them.Robert and Mark kept me informed every step of the way.I’m not sure if Robert and Mark are as friendly with me as with everyone else, but I’d have to say that the one on one personal experience makes me feel welcomed and at home. Like I have a friend that’s also a mechanic!

To
Review №17

Awesome experience at Autoscope as we had our 2016 Range Rover in for its annual service. As always, we were able to schedule a timely appointment and Robert expertly worked with us to define the services to be done. Robert kept us up to date on the progress of the work and also quoted us replacement of our front brakes at a cost almost 40% less than dealer pricing. We could not be happier with our experience with Robert and Autoscope, like dealing with family who know us and care about us!

Sc
Review №18

My wife has utlized Autoscope for years without issue and I had a nice experience when replacing my spark plugs, brakes, etc on a recent visit after she recommended their services. However, my last appointment was far less than desirable. I dropped my car off for undercarriage repair after a rain and was informed at drop off it would take 1-2 days for repair. Due to this information I did not obtain a rental for work; planning to use my wifes vehicle. After a few days of no communication or updates, I called leaving messages (daily) regarding the status and never had a phone call back or any other communication. While I understand the potential for delays the issues should have been communicated to me; especially given my desire to be kept in the loop. Eventually after the 4th/5th phone call, I was informed of the delays at a week out. I wasnt going to review this and was just choosing to take my business directly back to the dealership but when the company sends a response to fill out a review I figured I would oblige so others can be aware of a complete lack of communciation and follow-up.I will say the work has always been done well, i just would have appreciate a commitment to my time and inquiries.(My name is Scott, not Matt)

Ru
Review №19

My first call after I stalled my car in the flooding this week was to Pat Arnold. He arranged the tow truck and kept me up to date on the repair. I had my car back within 48 hours! AutoScope and Pat Arnold are the best.

Ja
Review №20

Great service and very attentive and friendly staff. This was my first time visiting Autoscope and the process was super smooth from start to finish. The customer service is A-1 and they explain the work being performed in detail. I also really appreciated the measures everyone at the shop took to social distance and wear masks. I’ll definitely be back for future services!!

Cr
Review №21

My 2019 GLC was due for a B service and after doing some research I decided to give Autoscope a try rather than take it to the dealership. Honestly, I could not be happier with the overall experience. Robert was very communicative from start to finish, and although I asked him to check if I needed a tire rotation, they checked and told me I did not, rather than just perform it and charge me for something I did not need (or should have had done). I really appreciate this type of honesty.

Ma
Review №22

Great Customer Service! Great Communication! Great Details in Report!Thanks Team!

Am
Review №23

I cant say enough good things about this place, theyre THE BEST!! I called them before I reached out to other BMW repair shops because of the amazing reviews, and they FAR exceeded my expectations. Robert is the kindest most helpful person Ive ever met in the car/service industry, and tried fixing my headlight on the driveway HIMSELF. I have no words to express my gratitude for this place and the way they treated me as a new customer. BMW of Dallas who?? Youve converted my BMW and I into a permanent customer for life :) THANK YOU SO MUCH AGAIN!!!

Ma
Review №24

Having an uncommon vehicle always brings the risk of complications arising preventing routine service from being completed. When this happens most shops will return the vehicle and give up, however, Autoscope (and specifically Robert) went above and beyond to ensure my vehicle still received the service I had requested despite such a complication.Thanks again for the excellent service!

Am
Review №25

Excellent mechanics. Explains all repairs. Lets you choose which repairs are needed to keep you safe. Reasonable prices. Stays in touch while your vehicle is being worked on.

Ch
Review №26

These guys are the real deal. I brought my car in and they gave a better diagnostic than the dealership! I would definitely recommend them for your auto service.

Gr
Review №27

Brian & Doyle are WONDERFUL. Took my E350 in with some concerns over the brake system. Turns out it was aged tires which were replaced the day before. Checked the entire suspension and braking system and after finding no faults and the car in perfect working order they came back and gave it a clean bill of health when they COULD have had me on the hook for a substantial amount of money. Let’s be honest, finding a shop these days that does decent work is hard to do. Finding a GREAT AND HONEST shop that you don’t have to worry about being taken advantage is usually a once in a lifetime thing. Autoscope you have made a customer for life!Update: They are now working on my Audi S4. Been very easy to deal with. Again I can’t stress enough how great Doyle is and the owner.

Al
Review №28

Took my Audi 2015 A3 they saved me over 14k in repair unbelievable great experience I highly recommend this place

ke
Review №29

I never post reviews, but these people were awesome! They were very friendly and knowledgeable. I’ve been looking for a car shop to call home and I finally found one! Thanks so much Robert for excellent customer service

Je
Review №30

We have been taking our vehicles to this family owned business (Plano Location) for over 10 years. It is always a pleasure doing business with an owner and employees that care about quality work and an honest business relationship with their clients. I have used Autoscope for projects ranging from the addition of Dinan high performance parts to everyday scheduled maintenance. They speak to you about your service needs at your level of understanding and can become as technical as you require. Their technicians are very knowledgeable about the products they service. I would always prefer taking my vehicles to Autoscope.

El
Review №31

This is what customer service should look like everywhere. Robert did an incredible job from start to finish. I absolutely recommend Autoscope of Park Cities.

Am
Review №32

Robert and his staff went above and beyond in providing us an in depth informational diagnostic within 24hrs of dropping our vehicle to them. A friend referred us to AUTOSCOPE after we explained our awful experience at BMW Classic service department. We had an answer and explanation of the issue, within 24 hours of dropping our vehicle off at AUTOSCOPE. We are so pleased with AUTOSCOPE’s knowledge and service and look forward to doing business with them in the future! Highly recommend! Great people!

Ro
Review №33

Fantastic service and much more economical than taking your vehicle into the dealer.

La
Review №34

Robert made this easy all around. He was quick to get me in, sent guys to pick up my car and had them bring it back fixed in time for car pool! He even had them do a service check while there. I will definitely use them again and recommend them.

Ty
Review №35

Always concerned more about me than the business. Putting customers first is incredible. Goimg way outside the lines to make things happen.

Al
Review №36

You guys provide amazing service and quality repairs. I couldnt be more grateful. I will tell all my friends your place is worth the drive.

Ro
Review №37

Always accommodating-excellent service. Robert is great!

Wi
Review №38

The service here at autoscope is truly top notch. I totally recommend them, they are personable, genuine and very trustworthy.

Ro
Review №39

Superb customer service and great prices. Upfront with costs.

Jo
Review №40

Robert is always very helpful and communicative with all details throughout the entire process! He went over and above to ensure all of our needs were met!

Ma
Review №41

Terrific shop with excellent attention to detail.

Ca
Review №42

Great service ! Will be back .

da
Review №43

My check engine light came on in my Audi so I took it to Firestone and they let me know that Audi cars are difficult to diagnose and it takes them longer to find the problem. I then took it to Audi and they just told me what part I needed and the cost. That’s it. I did a quick Google search and read the reviews for Autoscope. I called and spoke with Robert. Omg, he was amazing. He gave me so much detail and information over the phone that I drove my car immediately after leaving Audi straight to him. His technicians looked at my car and called me with detail information about what was going on. He taught me something new that I didn’t know about my own car. He was patient and answered all my questions. I will definitely bring my Audi back to him. Oh yea and his price was lower than what Audi quoted. Thank you Autoscope.

Ed
Review №44

Superb service, quality work and outstanding communication. Felt like a trusted friend was working on our car! Ask for Robert, he will take care of you.

Li
Review №45

All my experiences with Autoscope have been nothing but the best ! The communication , the work , and their truthfulness . They are good at telling you how it is and not giving u fairy tail stories to get money out of you like my past experiences ! I’ve actually taking my car to Mercedes then to Autoscope to learn what they told me i needed at Mercedes was a lie ! You wouldn’t be disappointed with Autoscope highly recommended . My recent visit with Robert was exceptional! He is awesome ! He took the time to speak with my father about my car and discuss any details we didn’t understand! Thank you Robert !

Ch
Review №46

Kind & professional staff. My friends have used this location for their BMWs for years and now this is where I bring mine. I’m excited to be part of the fam!

Mi
Review №47

Outstanding! Honest, qualified, dependable car service and repair. These folks know what they are doing, and wont rip you off. My dealer told me my MB needed a $1,000 oil seal replacement because it is leaking.Kevin at AutoScope looked at it, and found the problem was that the dealer had spilled oil all over the top of the engine when they changed the oil 30 days ago. He cleaned up the dealers oil mess, and there is NO seal leak.AutoScope saved me $1,000!

Mi
Review №48

Excellent service, friendly people.My Plano Mercedes Benz dealer said I needed to pay them $1300.00 to remove & reseal a cover to stop a bad oil leak all over the top of my engine. AutoScope looked at it, and found no problem with the seal, and no oil leak.The oil on the engine was where the dealer had spilled oil all over, when they changed the oil & filter.AutoScope cleaned up the mess, charged me $60 and saved me over $1200!Thanks Autoscope! Guess who does all of my service from now on.

Ed
Review №49

Wonderful! Not only did they figure out the problem right away, they fixed it in one day. It was a treat to deal with them. Plus I learned a lot about my car.

Ro
Review №50

Excellent service- somewhat pricey but knowledgeable and effective- on the whole probably worth the extra money

Ki
Review №51

Robert at Autoscope is both professional and personable. He understands the sensibilities of luxury car owners: auto maintenance that is done properly the first time and genuine care for the vehicle. We like that!!

Al
Review №52

Robert takes care of your car with great professionalism. He keeps you up to date like no other place.Autoscope is my go to place for car needs.

Bi
Review №53

By far the best Mercedes service in the area. Quick diagnosis, fast repairs, and outstanding customer service. Ask for Robert!

Er
Review №54

(Updated) A coworker told me about this place a while ago. I added it to my Notes tab in my phone and went on with life. 2 years later (2020), I was told by the Audi dealership that I needed a new fuel pump. After learning of this news, I went back to my Notes tab and contacted Autoscope. They did their own diagnostic and confirmed. The customer service was impeccable the very first call. This service remained throughout the entire process from making the appointment, to dropping my car off to picking it up. Robert and the receptionist are great! Dealing with Autoscope Dallas instead of the Audi dealership also saved me $300.HOWEVER, my car shut off and would not start exactly one week after auto scope supposedly fixed the problem that was causing this exact issue. So unfortunately I have to go back to Autoscope.I texted Robert the night my car shut off and he called first thing the next morning, before the shop even opened. He offered to have my car towed in and took care of it immediately. Also offered access to the conference room so I could work and lunch. Top notch service.

An
Review №55

I was happy that Autoscope could quickly get the part that my car needed, and that it was ready just a few hours after I had dropped it off. Robert at this location, Park Cities, was polite and quick to reply with the diagnosis of the issue and cost. They also took precautionary Covid19 steps to make you feel safe!

Va
Review №56

I had an issue with my battery in my Mercedes Benz.. Mr. Jim Skaggs was prompt and professional. He also came to talk to me numerous times explaining the process and how long it would take to get done. I will definitely be taking my car back here for any repairs in the near future.

Pa
Review №57

Best place in town to take care of both our BMWs. With honest analysis of what is needed to keep them perfect. Highly recommend!

Va
Review №58

Very professional. Robert is great. I’ve been taking my vehicles there for 10+ years.

Sl
Review №59

Everything went smoothly from the check-in process, to diagnosis of the issue, estimate of the cost, to performing the work. They went out of their way to make sure I had transportation to where I needed to go, making the experience painless. Offered service at a reasonable price with an excellent customer experience. Would strongly recommend.

Ne
Review №60

TOP NOTCH SERVICE!ROBERT BROWN IS THE MAN!

Sa
Review №61

This is my 3rd time in 4 years having my car serviced here, the service is professional and the price is always much cheaper than I would pay at the dealership. Thank You for keeping Jaguar on the road.

mi
Review №62

Loved working with Autoscope. Robert was very helpful and knowledgeable.

La
Review №63

Cost appropriate, honest, friendly, and fast service.I will continue to go here. Great job guys

Re
Review №64

It was a great experience with with Robert and the whole application with the repair shop. I will highly recommend this auto service repair center to all my friends! One of the best experiences I’ve ever had with an auto repair shop hands-down.

Ch
Review №65

Truly the best value for any service to your foreign. I’ve taken many of my cars there for service including a bmw, Mercedes, Range Rover and Porsche for the last decade and only have the best things to say about I often spend HALF or less than what the dealership quotes me! Always exceptional customer service. You won’t go wrong by coming here.

Je
Review №66

I am from California and I was buying a car in Texas. Autoscope has a great reputation for servicing Porsches and did a thorough PPi (pre purchase inspection). They did a great job and took care of a few of the issues promptly. Robert was extremely responsive and even checked in a few times as I drove across the country. A first class, trustworthy shop that I would highly recommend!

Fr
Review №67

Great response time; provided transportation; helpful advice. I always go to these folks.

Ak
Review №68

Great company! I worked with Brian on getting my BMW 550i fixed and he took the time to explain everything about the vehicle that needed to be done and about the company. I could tell that the people here genuinely care about doing a good job. The wait times are minimal, unlike the dealership. The place is really nice, and the service is good. After one visit, I will now become a regular customer. Be warned, this is not your cheap, run-of-the-mill mechanic shop. Its for owners of a premium vehicle looking for a premium quality maintenance and service on their vehicle.

st
Review №69

This is the most professional, honest and excellent vehicle care I have ever received. They literally saved me thousands of dollars that the Jaguar dealer was going to charge me. They kept me informed every step of the way, and Robert went over and above to make sure I was very well taken care of. I will continue to give them my business from now on..I highly recommend them!

St
Review №70

If youre like me, because you work hard everyday, you take the time to do comprehensive research before you set out to spend hundreds or thousands of dollars on something. Well, Ill try to save you some time by keeping this review short.Honestly, Id rather not write this review at all and keep this hidden gem to myself, but that would be just plain selfish. The truth is that I really cant say enough good things about Autoscope Park Cities. From my very first visit a year and a half ago to now, my customer service experience has been excellent.Autoscope Park Cities has been my partner in maintaining my daily driver, a 2001 BMW M5, for about 18 months now. The team at Autoscope has been nothing short of courteous, efficient, and cost effective. I continue to be impressed by the expertise and depth of knowledge as well as the quality and advanced technology of the facility.Trusting your car to a car care service provider is not unlike selecting a primary care physician for your body or a contractor for your home improvement project. You definitely want to take the time to make sure you get it right the first time. I highly recommend Autoscope Park Cities and encourage you to visit so you can converse with the management and technicians and take a tour of the facility.

Ev
Review №71

I came here with some concerns for my car and was met with friendliness, respect, and honesty regarding the condition of my vehicle. I was able to come in within the hour I called to do a test drive and take the car in for an inspection, and within 3 hours was called regarding its condition. Brian and his team were incredibly helpful in assessing not only my car, but also my personal financial situation. They helped me find ways to cut costs and figure out the best solution for me. Not to mention, there is a shuttle service that dropped me off at work and picked me up to come get my car as well! I am extremely impressed with the service provided and definitely recommend this place to anyone with a car in need of some TLC.

sc
Review №72

LOVED my first experience at Autoscope. Nerces - President of the company - came out to the driveway to greet me when I drove up. Great, old-school, personalized service levels. Was told by Grapevine BMW that I needed a new wheel, new tire and an alignment....estimate was $1300. Went to Autoscope instead - their BMW-certified technicians welded the wheel, put the same tire back on (they said it was fine) and told me no alignment was necessary. Total cost - $178! The dealer service departments need to pay for the fancy showrooms, all the sales people, and the fancy espresso machines.

A*
Review №73

Pre Purchase inspection

Cr
Review №74

With Autoscope you get mechanics that are as good as the ones at the big dealerships, but at a discounted price. A great value, and as pleasant an experience as you can have if youre having to get your expensive foreign car repaired. Robert is a great service rep.

D
Review №75

Great customer service and Great communication on diagnoses. Thorough explanation on services to be addressed. The team at auto scope have worked on both of our vehicles and we are pleased. We will be returning clients. Thank you again.

Mi
Review №76

Quick, easy, no fuss! I had new tires put on my 2014 BMW 228i and the tire dealer did not have nitrogen. I set up a convenient appointment with Carson, and could not have been more pleased. I waited in a comfortable waiting room and within 20 minutes from start to finish, I was out of there! Their nitrogen service beats the dealership price handily and the facility was within a 5 minutes drive of my home. This is the second time I have used this facility and I highly recommend it.

Ni
Review №77

An incredible good, professional and honest repair shop. I consulted them for a pre-purchase inspection of a Chevrolet Tahoe. The service advisor Robert was very professional and helpful through the whole process. They really value their customers on such a high level, which makes me as a customer extremely confident that I probably found the most trustworthy place in the business.

hi
Review №78

Best foreign care repair center! Outstanding professionalism! Not to mention their prices! Will definitely be recommending to my friends and family!

Ro
Review №79

Brake pads replaced on time and by estimate. Even told me I did not need rear pads. High recommendation.

Mi
Review №80

My experience with AutoScope has been great, Robert and the team walked me through every phase of work along with prices. I recommend AutoScope to everyone so that you could feel the warmth of hospitality that I experienced..truly a 5 star company

Is
Review №81

Great Customer Service.... Robert and Andrew were very professional.I will definitely go back.

ro
Review №82

Always a great experience at Autoscope. Brian & team are excellent and experienced mechanics. The reason I continue to take my foreign cars for servicing here is summed up in one word: Trust. I never get surprised with recommendations for additional work, because the diagnosis is always complete at the onset of any service - no add-ons . The repairs/servicing administered are thorough and lasting. Robert Salisbury

Mo
Review №83

Awesome Service!! Robert was great from beginning to end. I will definitely be back for any future repairs or service!!

To
Review №84

If you want the job done right by people who will pay attention to your needs then call These guys.Reasonable wait times and comfortable wait rooms, although they did offered me rides to and from work. I opted to stay there and be quick.Will return for continued service. Which is the highest praise in my book.

Cu
Review №85

Im so glad that Autoscope Park Cities exists. They take care of me and my 2011 BMW 535i at reasonable prices with outstanding customer service.Robert is an outstanding service advisor. I trust him.

Ja
Review №86

Meticulous work at a reasonable price.

Sy
Review №87

The BEST customer service I have ever experienced. I cannot say enough about Brian and Dave, specifically. They went above and beyond to make sure I was not only taken care of, but that I actually understood the services my car needed and the steps taken to address the necessary maintenance. I won’t take my car anywhere else.

Do
Review №88

Autoscope is AMAZING! Ive been taking my car here for 10+ years. Their customer service is hands down the best. Car repairs can be an upsetting experience but the folks at Autoscope always put a smile on my face and make the process so easy. If youre not taking youre car to Autoscope, youre missing out. I recommend them to everyone! Love you guys..Keep up the amazing work!

Ca
Review №89

I have used Autoscope for several vehicles. They always do what is necessary and dont try to sell more repairs. Highly recommended

Ca
Review №90

Excellent service. They detailed everything they did and printed out what needed to be done in future with prices. Everything was very clear and they even waited for me to get there a few minutes after regular hours to get my car. Additionally, car was spotless on inside and out when I left.

Ma
Review №91

Excellent customer service without a doubt. All maintenance done on my vehicle has been well performed. Autoscope does excellent work year round and can get jobs done within reasonable time. All staff members are very knowledgeable and very helpful with whatever concerns I may have, professionalism at its best. Autoscope truly my go to auto shop.Manuel G.

Vi
Review №92

If I could give Autoscope more than 5 stars, I would. I cannot begin to tell you the level of customer service I receive coming here. I first came to the shop with my brother when he brought his Audi to Carson and I knew after one visit that our cars would never be serviced anywhere else after that. He sees and services all my cars and I dont ever hesitate to bring them here when something is wrong or when its time to do some upgrades. No matter what the issue is, big or small, I trust that Autoscope will get it done right and in a timely manner. I never once questioned their work and they never give me any reason to. Carson is as straight forward and transparent as they come and I genuinely appreciate and value his opinion on everything I do to my cars. Its only been a couple years, but I can say that I view him as not only my mechanic, but a friend.If you care about your cars, bring them here because I promise you, they care about them just as much. You will not be disappointed.

Ma
Review №93

It is my pleasure to acknowledge excellence in service which we received at AutoScope Park Cities. We took our 2009 Range Rover to Autoscope after a horrific experience at Land Rover Dallas. I was totally impressed with the entire experience we had at Autoscope Park Cities. As a first time customer, we were impressed with the professionalism and expertise of Carson Garrison the general manager who greeted us on arrival at the service facility. We stopped in on a Saturday without an appointment just to check out the facilities, and maybe get an idea what may be causing some of the issues with our vehicle. Since we did not have an appointment Mr. Garrison escorted us to the very comfortable waiting area for a short wait while he took care of a scheduled customer. Mr. Carson was so helpful and accommodating and explained what he thought was causing our issues. We left our car over the weekend, and the first thing Monday morning we received a call from Carson detailing the issues and his suggestions for repair. Our extended warranty covered a considerable amount of the expenses, but we were totally impressed by the out of door cost for the services rendered, especially from some of the estimates we had gotten from several other dealers. Once our car was ready Carson arranged for our vehicle to be delivered to my office. The car had been washed and detailed, and is running like the luxury vehicle we expected when we purchased our Land Rover. The service, follow up, facilities, technicians and price for services rendered is second to none. We will be visiting Autoscope Park Cities for all of our future service. Thank you Mr. Garrison for restoring our faith in quality of service.Marvin Arnold

Qu
Review №94

Pros: This place is exceptional when it comes to customer service and the service prices are not too bad.Cons: Pass on the complimentary car wash detailing. The wash service was a little slow and my car(Black) now has many wash scratches showing the rotation of the Wash/Dry.

Je
Review №95

First off I work here, so I may be a little biased, but we do offer the best place to have your precious vehicle serviced after your factory warranty has run its course, I love my job and all the cars I work on during my busy days at autoscope! We honor most extended warranties and have extensive knowledge of all European vehicles on the road today, we work on an appointment based schedule, so please call ahead before showing up, ask for baker😉, thats me!

bo
Review №96

Awesome service with folks you can actually trust!!! Theyre extremely helpful and keep you updated on the status of your car. Carson, Jason and Chris Williams (out of the Plano store who has saved me $20k from pushback of warranty work from the dealer) are the best! If I dont have to go to the dealer for warranty work, theres no other place I would take my Z06 than to Autoscope!

Ma
Review №97

Very fast service and always less expensive than a dealer!

li
Review №98

Fast, efficient and fair priced. Great service!

Ca
Review №99

Amazing service! Brian is amazing. Got a flat tire and had tires drop shipped to his shop, he got us right in and had our new tire on in no time. He’s a life saver! Great service and work! I’m giving 5 stars

Ma
Review №100

I have had an overall excellent experience at Autoscope. There was one issue but they took ownership of it and took care of it in the right manner. I recommend Autoscope to all who have European vehicles. They give personalized care to vehicles that are brought in and they give the client a great experience that is unmatched by others.

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4.9 Rating
  • Address:6134 Denton Dr, Dallas, TX 75235, United States
  • Site:https://www.autoscopecarcare.com/
  • Phone:+1 214-350-3050
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Radiator shop
  • Repair service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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