Absolutely the best place to work! The company really invests in quality employees who put forth the effort to better their skills and the company. The family culture really shines throughout the company too. The customers are well taken care of and the employees are constantly being given continuing education to provide the best service to the customers. And wow, the employees get paid time off from day one! There are incentives to do well and push yourself to shine. It is truly an honor to work with the best in the pest control industry! If you are ready for a great career and not just a mediocre job you show up to just for the paycheck, then come join the Arrow family!

I called to start a service because we regularly go through phases on different bug infestations around the yard and sometimes even in the house and not sure why. The lady who set my service up was the sweetest and very helpful. Cody came out to spray the house and Robert did our inspection. They all seemed very knowledgeable and very helpful. The pricing is great as well. Disappointed I hadnt started the service sooner!

Jason was professional and worked graciously with my schedule, I feel confident that this extermination company will do what they say they will and warranty that.

I have been with the company since I moved into my home several years ago. I am always very happy with the service that I receive from Arrow Exterminators. The technician was friendly, thorough and professional. I also use Arrow for termite inspection and have never had any problems. I most definitely recommend Arrow to everyone who needs to have the security of living pest free.

Pretty good service! I’ve had some no show appointments and my technician has changed up a lot but all in all they are friendly and listen to what I want

Awesome service! Extremely knowledgeable and courteous. I will be recommending to friends and family.

Very professional and customer service rocks!

Theyve been friendly and professional. I just started my regular pest control service with them as well as termite control. I also had them check for critters in the attic and close off any potential entry points. They also cleaned my gutters and installed gutter covers. They do a lot more than what I thought they offered.

Had my home treated 8 years ago and kept my termite bond in place the entire time. Recently discovered some termite damage and they wouldn’t do anything about it. Said it was “old” damage. I’ve been paying them for 8 years. They should own any damage discovered. The contract is so vague that they are not responsible for anything! I had also used their quarterly insect service for a few years and still had constant issues with bugs. Do not use them.

Both technicians weve had have been super friendly, respectful, and always on time. Lilly in the office has been great with handling any questions or concerns we have had as well. So glad I chose them for our home.

Youre business was probably doing fine until you put that Jacob in there. Keep him running things and you wont have a business! Hes rude! You cant afford to have a 22 year old running a business, youll go bankrupt! 😡

Corey is a very polite and accommodating young man. He answers any questions we might have.

I have kept this company out which being used by the previous homeowners prior to my purchase of this property. This has been the most unprofessional business people I have encountered. I cancelled my pest control service because they harassment I would receive quarterly by their office staff. They operate the business as if its a collections agency, I didnt like that they contact you right away to pay before they come out or right after coming in to service me. I had never going without paying not even once. I had never said I needed them to determine a payment plan for me. They set out to harass the client to the point I guess that they assume theyll push me to pay. I dont have a problem paying surely they can review my account and determine this exact thing. I just cant understand there method of providing a valuable service overall. Its just aggravate me to have to deal with them even the 1 time yearly for the termite service. I advice anyone who to strongly consider using another company. If your anything like me it is very annoying to be handled by collectors for a service that I just received 12/18 and today is 12/26 asking for payment. Did I mention this is the same way they harass me to make an appointment and bill you almost 90 days before coming out for my yearly service....JUST DO YOUR SELF A FAVOR AND SELECT ANOTHER PEST CONTROL COMPANY, ITS INCREDIBLE~~

Thank you so much for the great customer service! Liliana was so helpful and willing to assist in finding an accommodating time considering my busy schedule. The tech (I wish i knew his name) even turned around to come back because we forgot to tell him about the basement! Awesome customer service!

Corey and Mike from the Covington location were hands down awesome. They have my business and their knowledgeable, trustworthy, and made you feel no pressure. I’d highly recommend them

Jason was great. Dispatch lady was amazing had them to us in 20 mins. Great price too.

Lilliana was very helpful and explained everything perfectly. She was a joy to speak with. The techs who came out to do the service and quote were very professional and polite.

The technician said to give it 10 days to see results...it took 2 hours!

Terrific customer service.

Corey did an amazing job!!! Explained everything to me in detail!!

Great company. Truly a one stop shop for all your needs. And if by chance they cant help you they will find someone that can.

Our service tech Michael does a wonderful job when he comes to our home. He is very professional and always asked if we are having any issues before starting and informs us to contact for any problems after service.

This company is effective in getting rid of termites and other pest. They are very knowledgeable in their profession, not just people spraying bug poison.

The people that we have worked with were so kind and knowledgeable!

On-time effective service at a fair price.

Well, I especially love my technician, Issac. He is awesome!! ❤️👌🏻 Not only is he very thorough with his treatments, he takes time to explain my pest cost problems and finds solutions on how to eliminate them. He is als very friendly and professional! I also think the rates are good and so is the website. Very informative!

I was with this company since 2014 for termite. They have an employee, Jack Whitlock who is professional, pleasant and knows what he is talking about. six months ago I tried and hire them for pest control. they did two services and did not improve on the American roach problem I get form the trees outside. Two weeks ago I called and canceled my service. Two days after I cancel, I got a call from their regional manager that argue and threaten me for cancelling the service. When I told him that I was busy to argue he threaten that he is going to charge me since I did not give him a 30 days notice. Business that was built by people like Jack can be destroy by someone who has no clue about customer service. I hope the company will consider retrain him before they loose their business. I am also considering to cancel my termite account too.

I was impressed with the dispatchers courteousness. She seemed to generally care about obtaining me as a customer. She made sure I received the service in a timely manner.

My house was completely covered with a swarm of termites at 12:30. I called Arriw initially was placed on hold quite a few times, but when we got disconnected they called me back with GREAT news. They were able to send someone out literally by 2 pm and assessed all the trouble spots. Within a week and half they scheduled my termite treatment. Within a few days they came for just regular pest and fire ant control. They even referred me to someone to fix my termite damage.Nothing but GREAT things to say. I am so glad I called them first after my google search.

Gerald is always so friendly and punctual customer service is very important to me!

A special shout out to Arrow exterminating. Ms. Alyssa (hope i spelled that right) went over and above to help me out. She made my problem her problem and followed up timely. Great job and I will refer this company to others!

Not sure why Ritchell hangup the phone on me without calling back. Assuming dhe couldnt hear me. Lets just say she couldnt really hear the customer but for customers service a call back would be appreciated.In my opinion that was rude!I am a business owner but, regardless the number of phone real call or anonymous if its a reachable number I would follow back. that is whats mean business.I disabled and will not recommend this company.

I changed over all my service because of their customer service

Arrow exterminators is professional and reliable. I appreciate their prompt attention to my concerns!

Immediate response and highly professional technician. Arrow will take care of your problem.

Fast response and great service

I cancelled my service about 2 wks ago, and had paid my bill $265on dec. 3 I left home today at 1:45. when I got home about 5 Ihad another bill for $265, for dec. renewal {with consent} THEY SAID!!For service today From 1:20 to1:35!!! I was home and saw no one!!!

Good folks doing good work

Great service

I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!!! I have received nothing but constant phone calls each month from this companys local office after setting up an arrangements to pay on a new contract that I took over when I bought my home. They came out to inspect the termite drum things placed outside the house and the young man asked if I would like to continue the service I explained that I had other service with Orkin and it would depend, but that would be much better that way Im only dealing with one pest control company. Later, I received a bill for $300 so I setup arrangement for that to be paid in 3 payments over the period of the next 3 mos. and I added on pest control and paid for that service during the call. Later on I got a bill ok, Im thinking its a reminder for the 1st payment, also got several calls from the office from several different ppl who stated they had no idea what arrangements were made or no deals were available to view, so each one gave an apology every time. Paid the bill according to the arrangement I made for the 1st payment received the same harassing and blank calls as if no one has any idea of whats going on...On top of that this went on for 2 days...So the next month is here and before the 30 days or payment due date I have received several calls in the last 2 days again...Im very big on customer service and being informed or seeming informed when a company contacts me I like to know that they at least have an idea of whats going on within their on company. It just shows a lack of training and development of the customer service department altogether in my opinion and seriously has caused me to consider moving my service once Ive paid this remaining balance off...I would not recommend this company to anyone !!!

Untrustworthy. I called to put my service on hold but they treated my property again without my consent and billed me. Initially they said they would credit me for the treatment, but they didnt. A month later they billed me and their manager Roger Pryor forgot what he committed to and tried to claim they didnt receive my cancelation. These are the last people you want to sign a contract with but if you do make sure every communication with them is in writing.

Great Service and staff!

Excellent customer service from Mo!

Our inspector was very helpful and explained how we can also help eliminate those pesky spiders!

Fantastic company!

Excellent company