We shopped at the actual location to pick up materials ordered online. We had some issues with damage to the products while being handled in the warehouse while still in their boxes.

When you look at a clerk, make eye contact and ask for help, you dont expect her to just turn and walk away. Both the lady she brought to the area and myself knew she heard me.

EVERY OTHER department store is amazing in costumer service. But don’t ask this department for a solid deal. I rented a Mid-level rotatiler for a couple hours of work... but I decided no big deal I’ll just take it back the next day and pay them the 24hr rate. No big deal, good business. I cleaned the equipment very well and topped off gas to return it the following day... I had mistakenly took the four hr return time on the contract for the 24hr time return the next day. I explained the situation to VICTOR the manager there because instead of charging me 80- something for a 24 hr rate the tacked on over $50 more on top of THAT. It totaled my cost almost $150 for 4 hrs of work the day before. He argued it wasent available for other customers to rent but there were 3-4 units sitting in the store not rented (I looked at them and back at him like really???). I’ve never felt more ripped off for renting equipment in my life. I willingly rented it for 24hrs when I didn’t even need it, I cleaned it, topped the gas off and they still slapped me in the face with extra costs after telling them exactly what happened. I WONT BE RENTING HERE AGAIN.

Good local Home Depot location. Has onsite rentals as well.

Good trucks.