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Mikes Professional Tree Services
17 Reservoir Rd, Coventry, RI 02816, United States
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Ge
Review №1

Excellent price. Fast service. Professional. Top notch equipment. Easy to work with. Responsive. Mikes removed two large trees ( maybe 75 tall)from our property as well as trimmed up a few others. Came with a huge crane and a bucket truck. No damage to our property. Cleaned up and took the trunks as well as all the debris. I would very highly recommend their tree service and will call them again in the future.

Je
Review №2

I could not be happier with the service I received from Mikes Professional Tree Services. The office staff was pleasant to deal with. The crew did an excellent job not only with the tree removal, but with the clean up.I am extremely satisfied with the excellent service I received.

T
Review №3

We needed 2 tall trees next to our house cut down. I contacted a few tree service companies and Mikes came in a little lower in price than the others and was able to get job done within a week where other companies were quoting 3 months to complete. I was a little nervous after reading a few reviews about Mikes Tree Service, but his crew showed up 3 days later and did exactly what was asked for the price Mike quoted us. Extremely satisfied and would use Mikes again for any tree removal.

Ch
Review №4

I called a few companies but Mike was the first one to come out and quote the job. His price was so reasonable I booked the tree removal for the next few days. They kept me posted on when they were coming and took the tree out. They had pads for the bucket truck to drive on so they did not leave any ruts in the lawn. They cleaned everything up and came back the next day to grind the stump. After a little grass seed you cannot tell there was a tree there. Nice people, great service, great value!

Ma
Review №5

Mikes Tree is always reasonably priced professional and prompt. I highly recommend them.

Ju
Review №6

I have used Mikes Professional Tree Service a number of times. The owner is prompt and fair in his quotes, his staff is professional and efficient. I would highly recommend and will continue to use their services

Mi
Review №7

Just know the kind of person youre trying to employ....this is how he spoke to my wife after trying to give him an $1100 job.Context--he provided us an estimate yesterday. He drove to Cumberland to look at it. Great. He sent his certificate of insurance. Great.Then, we speak w/ our neighbors. (Theyre flipping the house and gave us permission to take down the tree). They need it done by 9/6.Nobody asked this primadonna to do anything the next day. This date is 12 days away.His response is laughable and clearly based upon this and some of the reviews, hes a hot head. But, this was worth sharing so that you understand that you are taking a risk here.

Ro
Review №8

I called several tree companies and found Mikes Professional Tree Service the most affordable. The 3 tree specialists that did the work were polite and professional and worked fairly quickly to remove my tree. They also cut and left some firewood for me per request! It was even raining at some point and it did not hinder any aspect of the job. I would highly recommend Mikes Professional Tree Service!

Ti
Review №9

Mikes PTS did an outstanding job removing 4 trees on my property. Very attentive to the care of surrounding areas. The job was done exceptionally well, clean up was immaculate and stumps were quickly removed. Response time was quick, the results exceeded my expectations and the pricing was very fair. I would recommend without hesitation

An
Review №10

I just had a terrible phone call with Mike. He pulled up to my house and didnt want to get out of his truck to look at the project and have a face to face conversation. He is not professional, not patient, not understanding, and extremely rude. He is very hot headed and if you do not agree with everything he says he explodes. I would never recommend this person to anyone I care about. I would also never allow him to step foot anywhere near my property.

Ro
Review №11

Mike’s team was efficient and professional in every aspect. Their equipment is new and first rate. It was great quality at great pricing. Will definitely use them again.

Do
Review №12

My girlfriend had called Mikes Professional Tree service to receive a quote on removing 2 tress as well as grinding the stumps. Quoted us for $1800. Said he does monthly payments because he was a friend of the family. They came later that week, only cut down 2 trees but did not grind the stump. I called Mike and asked him why the stumps were not grinded, and he said it was cause my girlfriend told him that we didnt want the stumps grinded which was a flat out lie. Also told us it was going to cost an extra $400 if we wanted the stumps grinded out. I said you already quoted us for tress and stump grinded he said no he didnt only the trees, another lie. While trying to explain this to him he is asking me to be quiet because he is trying to talk. When telling him that we received quotes from a couple of other companys, including my brother best friend father, which was all in the similar range for the same project ($1700-$1800), he wanted me to prove it to him buy showing him the quotes. He is absolutely rude. I will never recommend this guy or his company to anybody. Please reconsider using Mikes services.

Cr
Review №13

Third time over the course of many years that Ive used Mikes Professional Tree Service. As usual, Professional, responsive, quality work. Not sure what happened with those with negative reviews...but I couldnt be happier with their removal service. In all fairness, my only complaint would be that none of the woodchips were picked up after stumps were ground down. I was left with two massive humps of chips that have to be picked up. The kid just raked them down. But again, I would highly recommend the company and would call them in a heartbeat if needed. Thanks Mikes!!!

Li
Review №14

I am very pleased with the recent tree removal services I had done by this company. Steve and his entire crew were friendly, professional,and a pleasure to work with.The price was extremely reasonable as well in comparison to several quotes. Thank you for the great job!

Tr
Review №15

Fantastic service! Worked non stop and cleaned up everything neatly! They did such a great job 2 more neighbors hired them as well! Great prices!

Mi
Review №16

Mike came out right away and gave me a quick and very fair estimate. The work was done quickly and professionally. I will be using for any future tree service needs

Mi
Review №17

We were extremely dissatisfied with the level of professionalism of Mikes tree services and how they treated us as well as our neighbor when they were removing some trees from our property. They left a mess and did not clean up the smaller debris that they created when cutting the trees down. They were also rude and told us never to call again when we called and complained.

Ja
Review №18

Very easy company to work with. Mike came down to look at the situation and gave a quote. One thing impressed me, he said it wasnot necessary to remove one of the trees. The crew were very professional and did a good clean up.

Wa
Review №19

Friendly, quick quote, did the job sooner than expected. Overall very pleased. Would use again.

Al
Review №20

First of all Mike is a creep he promised my girlfriend a job even had her look at his boat and told her she look pretty without her makeup so unprofessional, Mike then slammed the other tree service companies i had estimates from, only went with him because he promised my girlfriend a job but once he had my check he never returned call for giving my girlfriend a job. Be careful with Mike

De
Review №21

Very professional crew. They show up with all thats needed to perform the service and clean up afterward. The logs were picked up the same day as well. More than a fair price for all the work they did.

Al
Review №22

Mike and his team did an outstanding job. Mike had a very competitive price as I did shop around. Mikes team also had the best equipment for the job as he needed to use his large crane to remove a huge log hanging over a neighbors fence without destroying the fence. I spoke with Mike on the phone on Monday, and he had the job completed by Thursday morning. Mike also gave me his personal cell phone if I had any issues. I called him to thank him for having him and his team for doing outstanding work. Removal for the entire tree was done in the morning which was amazing as this was a huge oak tree over the house and a huge branch was encroaching over a fence into a business area. It was not the easiest of jobs as the overhang on the fence must have weighed 750 to 1000 pounds. Thank you again Mike for doing a great job at a reasonable price.

so
Review №23

My wife an I had 5 trees removed and I have to say that I am so pleased with Mike’s professional tree service... I would recommend them all day long!!! Great work an great price very professional.

De
Review №24

Prompt, professional Courteous, competent, all positive characteristics. Thank you Mike.

Ly
Review №25

Horrible customer service. Sloppy work.

Je
Review №26

The price for removal of two dead fruit trees and some stray brush piles was very reasonable. Mike took care to map out the work for the men who did the job, and they made quick and clean work of it.

Pa
Review №27

We have been using Mikes tree service for 10 years to do all our tree work. We have had 25 to 30 trees taken down and several reshaped over the years without issue. Recently we had a written quote to shave the trees even along the property line and top them all even. Which you can see from the photo was not done. The neighbor did not want them trimmed off the top and they do belong to the neighbor.I received a bill for the original amount so I called to ask that they reduce the bill which they did by 200 dollars because they wanted a satisfied customer. They only one satisfied was Mike!! The work that was preformed was only half the work contracted and I offered to pay half. That was not good enough. So we sent a payment of half. We now have a lawyer chasing us and a lien against the house. I could go on and on about the this but I think you get the picture. My advise.. There are many professional tree companies out there. Use them!!

Ca
Review №28

Mikes Professional Tree Services responded quickly to my inquiry. They did a quick and very neat job of removing a couple of large trees and pruning others on my property. They also ground one of the stumps. They did all this at a very reasonable rate. The crew that took care of all this was professional and left my property clean and neat.

L.
Review №29

Mike came out to do an estimate at our home for tree removal. We were not provided a written estimate instead received a phone call outlining what needed to be done. Decided to hold off on work based upon a few factors, mainly price and not having a physical written estimate.Well, a few months later we come home and realize that our trees (THE WRONG TREES) have been cut WITHOUT our authorization, approval, or any signatures. Received a bill for work we didnt approve, and many threatening phone calls from Mike saying he will sue if we dont pay.UNPROFESSIONAL. RUN FAR FAR FAR AWAY. Im sure the guys that do the work are talented as it looked done well but dealing with Mike is not worth the time hassle or headaches. the man is unhinged.

BO
Review №30

Excellent Service and price.I would recommend Mikes to friends and family

Da
Review №31

They came out and did a great job.

Ri
Review №32

Mike is the man to see if you need tree work

Ga
Review №33

Mikes was able to remove a tree in my backyard. It was a very large tree and difficult to access. They needed to use my neighbors driveway, with permission. It was done very quickly and professionally. The initial estimate was quick and accurate. They come when they say they are coming and not all home services are that way. This was an important thing to me.

Mi
Review №34

The owner came out to look at the job within 24 hours of my call, gave me a great price and the crew was there the next afternoon getting it done.Highly recommend you get a quote from Mikes professional tree service.

Re
Review №35

I talked to Mike in person about getting a job the man said show up at a different place at 9 in the morning to work .I not from around here so I showed up early to find out if I found the right place because there was no sign stating Mikes and to be early because I really wanted the job and one of the guys there called him and told me he would call me back and he didnt even have my number so I went back to were I first talked to him his trucks there but no answer .so I found a different number on his website and called it and he answered and told me he didnt need me to work for him because I showed up early to work for him ..well I guess I really didnt need to work for a business or man like that

St
Review №36

Mike came out when he said he would be there and gave a thorough competitive quote. He had guys come out the next day to get started with one removal and all the trimming that needed to be done. The next day a very large professional crew showed up with a bucket truck a crane and a chipper. The guys worked very fast safely and proficiently. Did a great job taking the trees down and cleaning up. Hours later the truck came to take away the large logs. the following day the stumps were ground down. The only unfortunate thing was that the pine trees dripped sap on my drive way and i have yet to find away to get it off. I would hire Mikes again in the future.

An
Review №37

We have used mikes for 25 years and he is the best

Jo
Review №38

I have worked with Mikes several times over the years and never had an issue. Always done on budget and on time.

Ma
Review №39

Shoddy workmanship..and way over priced.Avoid!!!!

Di
Review №40

Mikes is a very professional service. They have all the equipment necessary to complete the job. We did have to have them come back to finish the stump removal, but they responded to our request timely and pleasantly.

Da
Review №41

I called several tree services just before the recent storm . Mikes responded right away while others were slow to respond. Mikes did everything we asked for . They took down 5 dead stands, cleaned up and were very professional the whole time . Definitely would recommend them .

Je
Review №42

I had work done in the Spring. The cost was reasonable and they did a good job cutting back tree limbs away from my house. They were timely, did everything that was asked, and cleaned the area reasonably well after the fact. I would recommend them.

Jo
Review №43

You can usually gauge the quality of a company your dealing with on your initial phone call. The female I spoke with around 9:15 in the morning was about as warm and friendly as a block of ice ... On to the next tree service company ...

Ro
Review №44

Mike drove by while I was on the phone with him. I was at work so this was convenient for me.I went over what I wanted done as he was in my yard.His crew came within a week and completed the work.Easy transaction, very pleased

Ke
Review №45

Called Mike’s Professional tree Service to remove a gigantic silver maple in my backyard.These guys worked like a Well oiled machine. They were very professional, friendly, and careful of the surrounding properties.They communicated exactly what they were going to do before starting and updated me as the need arose.I would not hesitate to recommend Mike’s professional tree service to anyone looking for tree removal.

fl
Review №46

I used mikes several years ago. He charged me about $1000 bucks a tree. Price I thought was high. If i had a lot i needed cleared. With 20 or 30 trees. I would be in trouble. They did excellent work. Just the price i paid i was not happy with.

Ke
Review №47

The crew arrived on time and did a great job. Several very large trees were removed and hauled away. They even cleaned up the area!

Ja
Review №48

Great service, great price

T
Review №49

This is the 3rd time Mikes has removed trees for me . Always timely and professional.

Ad
Review №50

Mike was rude and dismissive. He came for 3 minutes to the house and walked out on me when I wasnt making decisions fast enough for him. He left within minutes.

Ki
Review №51

They were EXCELLENT...

Fr
Review №52

Friendly, professional, on time, provided the services offered at a reasonable price. Did job as asked, allowed us to split up payment. Weve used them twice. Gave advice on problem that did come up soon after their work on first project was completed.

La
Review №53

These guys are incredibly professional and quick with their services. They are competitively priced and do amazing work. I will definitely be recommending them to anyone needing tree services done!

No
Review №54

I had 2 HUGE Pine trees in the front yard of the house I had just bought - BUT , One of them was running straight up through across and over the main power lines coming into the house from the street pole-DANGER DANGER! Called his office at 7 A.M. for a price-He called me back at 7:30 A.M. Gave me a price-I thought it was PER TREE ... Nope- Very Reasonable price- Showed up the next morning- Bye Bye Trees- Cleaned up the next day, All Set ! I hired again a few years later- A tree had fallen onto my side deck- Honestly, This one was expensive, But I knew it must have been a tough job with the huge tree laying on the deck, one day, Gone, cleaned up, all set. I hired him that same week to get rid of like 20 huge trees in the backyard- Great Price- One Day- Cleaned Up- Bye Bye Trees. Ive read bad reviews about him, but Im too Smott for that- It must have been a nosey know it all customer- Or a competitor that leaves bad reviews , because if he wasnt good, Id Know - But after I hired him 3 times, and I had 3 Perfect Experiences, that says all I need to know - Bad Reviews Arent Always A Measure Of The Person Or Item In Question - He probably chopped down 40 trees for someone, but left a leave in the driveway- Ya Know... THAT kind of person ... Anyway , Ive never actually met Mike in person believe it or not, but Id hire him without hesitation and Id agree to his price without thinking about it - Thats My Recommendation For Anyone Reading This Anyway... AAA+++

Jo
Review №55

Been using Mike’s for years. I had them come out and do a job on a tree for me on March 24 2020 and the service was great as usual The guys are very professional and they know what they are doing. They are quick and clean And very efficient and prices are the best aroundHighly recommend

D
Review №56

Mikes was professional, courteous and, most importantly, showed up exactly when they said they would! They did an excellent job at an excellent price. Thank you!

To
Review №57

We have used Mikes Professional Tree Service several times and have always been very happy with the results. This last time was just ok. They left a lot of debris and the tire ruts were pretty bad in my grass. The price was fair but the work was less quality than the last few times.

Jo
Review №58

Mike showed up the same day called for an estamate. He was very knowledgable about the best way to meet our needs and gave us a competitive price for the job. Steven and his crew returned two days later and completed a four tree job in less than three hours. They did exactly what they said they would do, and left the yard super clean. I will not hesitate to call them again. Very satisfied. Thank you Mike, Steven & Crew.

ma
Review №59

I have always used Mikes Tree Service over the last 15-20 years to trim and cut trees on my property. The price is always fair and they do a great job! Only once was there damage to one of the window screens and he took care of it right away.

Br
Review №60

Great prices. Did the job on time and as described I couldn’t have asked for anything else. I will call them again.

Ka
Review №61

Excellent company, excellent work (no long wait, arrived on schedule, excellent cleanup) and the price beat their competition

Ge
Review №62

Firewood was excellent in quality and amount. Wayne was a nice guy

Al
Review №63

Fair price, next day service, no issues. Recommended!

Do
Review №64

Absolutely the worst business experience of my life. Mike will try to convince you the sky is falling to get the job, hell quote an incredibly low price. But, like a typical con artist, his prices escalate as the job progresses.When you insist on the original quote, he becomes belligerent and downright rude. To be avoided with more trepidation than the Corona virus.

DM
Review №65

Fast work for a great price. Showed up two days after quote.

Pa
Review №66

Mikes Tree Service provided prompt and professional service for a very reasonable price!

Ba
Review №67

Mike and his 2 Man crew did a Fantastic Job . They were extremely careful and quick about how they tended to the Yard. They had to work over a large Decorative Rock wall. Did not damage anything. Besides the saw dust , Wich cant be helped. It looks amazing in my front yard. They are highly recommend by me and Beth Richards of the Minne Lusa area. 2 Days work and my problems were gone. Thank you, Mike and Crew. And they even trimmed my pine tree for me. And there is no ugly tree stump out front either.

Pe
Review №68

I have worked with Mikes Professional Tree Service for years and they always offer fair pricing and quick service

Da
Review №69

Mikes crew, headed by Steven, showed up 12-30-19 as promised despite the terrible weather. We had to close our business for the day for safety sake. It would been inconvenient to reschedule to another day due to the weather but we would have certainly understood. We have used Mikes twice before at this business and once at our home in CT. Everything cut, trimmed and cleaned up as promised. I didnt price shop but I thought that the cost was very reasonable considering it was a full days work, great value.I would highly recommend Mikes Professional Tree Services.

Vi
Review №70

Ordered a cord of seasoned hard wood and the delivered large chunks that appeared to have been cut down the week prior

Di
Review №71

Quoted one price and charged a different price after the fact. Mike is a nasty person.

Fl
Review №72

Look, Mike’s a personality, get over it. He shows up, goes over the work with you, gets it done. I’ve had Mike do tree work on 3 separate properties I’ve owned and he’s always done what we agreed to at the price he quoted. His crew took down 23 trees in one day, left nothing but a pile of logs that were picked up the next day. Mike’s is my go to for any tree work.

Ja
Review №73

Great job. Very fast. Very professional.

al
Review №74

Absolutely trash the owner swears at people trying to get jobs and is extremely unprofessional i dont recommend him or this trash company to anyone please be aware

Ri
Review №75

Had a miss understanding

An
Review №76

Fast, friendly service. Would definitely recommend .

Ba
Review №77

We always use Mikes Professional Tree Service. Excellent prices and excellent tree removal. They always clean up after the tree removal. The yard looks cleaner than before they started.

mi
Review №78

I called for a quote to remove one big tree, and Mike came out the very next morning at 7am. (a day earlier than promised on the phone) After consulting with me, we agreed to remove about a dozen trees. His price was very attractive, and not much more than others quotes for just the single monster tree. We shook hands, and he didnt want any money until the work was done to our satisfaction.They showed up promptly at 7am the next day with a bucket truck, crane, grinding machine, dump trucks, and 7 or 8 guys. Proof of insurance papers were given. It took them about 5 hours to remove the trees. The workers seemed to be very safety conscious.The next day at promptly 7am, their logging truck came and took away 2 full loads of tree trunks.On work day 3 (today), the stump grinding crew arrived at 6:30am, and did their thing. They cleaned up the yard and took away the mess. This took about 90 minutes.The transaction couldnt have been better, and I am extremely pleased.

Ch
Review №79

Was quoted one price they tried to charge me twice the amount

Ji
Review №80

Called to get a quote. Mike (the owner) arrived in person. He was disorganized, unprepared, and appeared inebriated. He refused to draft a written quote or contract. But, his prices were lower than the competition.Hired him despite reservations: BIG MISTAKE. Quoted $1,100 tried to charge me $1,900. As a result some work was left unfinished.

Ri
Review №81

Had no issues

De
Review №82

STAY AWAY FROM THIS COMPANY. IT SHOULD BE CALLED MIKES UNPROFESSIONAL TREE SERVICE. PRICE MAY BE LOW BUT YOU GET WHAT YOU PAY FOR. COST ME $500.00 TO FIX DAMAGE HE CAUSED TO MY NEIGHBORS YARD. The only way I was able to submit the review was to choose a star. Wanted to give THEM a minus 10

Ra
Review №83

I called the company secretary at 4:20pm on a Friday; 10min before their office closes and was treated as if it was 9am and she had all the time I required to get my questions answered. Mike called me the next morning and inspected the property. Monday, by the time I came home from work; the crew was gone. Besides how amazing my trees looked; I would not have known they were there. No mess at all. A+++ rating from me. From Mike to the secretary to the workers;professional, courteous,and attention to detail. THANK YOU

De
Review №84

We had a huge tree in backyard, they were on time very clean with picking everything up after, we have had them in the past would definitely recommend them 👍

Ja
Review №85

I called on a Tuesday night to get a price for removal of some dangerous deadwood overhanging my backyard. Im a new homeowner and have 3 young children who love playing in our new yard. The branches were very high up and overhung our yard quite a bit. Heres where Mikes professional tree service came in, I got a call and a quote the very next morning. The quote was below the prices i had gotten after a few days from other companies. I was surprised by the flexibility if his schedule, he was able to fit me in that Thursday! I didnt plan on having my funds available so soon but Mike worked out a plan for payment with me that fit my budget.Back to the trees, they removed all of the dead dangerous limbs and upon my request left the wood in a neat pile for me to process for firewood. Aside from not seeing the limbs and seeing a neat pile of wood in my yard, you wouldnt be able to tell they were there. They cleaned up after themselves very well. As an experienced contractor who has years of working on client properties, I was pleased to see that Mikes team represented his company so well. 10/10 would highly recommend.

Ch
Review №86

Tree was taken down no mess to clean. No broken fence. Top grade company very professional. Second time I used company.

C
Review №87

Mikes Tree service is extremely unprofessional. They cut down a tree for my neighbor and dropped piles of wood chips throughout my cul-de-sac. I called the following day and was told it would be taken care of. A week later I call to say it’s still there and that I already reported this issue. The woman answering the phone proceeded to say...“Like I said last week I left a message on the bosses desk to be reviewed”. Every time I said it needs to be taken care of she repeated that sentence over and over with an extreme attitude. Couldn’t be unprofessional if they tried. Will call DAILY until this is taken care of.

We
Review №88

Thank you for an excellent job. I was quoted a price 1,150.00 from a competitors company and Mikes tree service was 675.00. All of the men where pleasant and professional. Three stages of the job and all was done in a timely manner. I never had to call. Thank you again and will be using your service on our 7 acres. Highly recommended.

Ad
Review №89

We have used Mike’s Tree Services twice in two different houses and have been completely satisfied. He came to give us an estimate the following day after we called, and his price was fair. He then removed the tree the day after we agreed to have it cut, sending a full crew of workers who were extremely efficient!I highly recommend his services.

ja
Review №90

Mikes came out to my house to evaluate some massive oak trees that were a danger to my family and my home. The owner identified the trees that needed removal without me pointing them out. He just knew. His crew was professional and polite, they worked quickly, safely and efficiently. I am grateful to them all. The price was pretty good too! :)

La
Review №91

I think people are unbelievably harsh, critical, and unforgiving. I read the reviews on here after I booked Mikes. Fortunately, my meeting with him for an estimate went very well so I ignored the reviews and trusted my instincts. His estimate was quick, efficient, and the best of 4 that we got. (Ill also add an unbelievable number of companies I made appointments for estimates with simply never showed up or called back).I was a bit of a pain im sure - calling the office frequently with questions. Eileen always called me back, she was always pleasant, responsive, and I never felt like I was bothersome. When these guys came to do the trees I was AMAZED at the job they did. The house is on a tiny road and its surrounded by wires. We were very worried how theyd do, but were didnt need to be. They made it look easy. The equipment they brought was impressive and was exactly what the job required.This was our first pass at clearing land - we still have more trees to take down and I will not even hesitate to call Mikes again. I was beyond thrilled with the company and the job they did. I would recommend them to anyone, but jeez people keep in mind a business like this is difficult to keep on a perfect schedule.

Li
Review №92

Mike’s company took down 30 pine trees in are yard. Mike and his crew where VERY. professional and the job was done and cleaned in a timely manner would use his company again for sure. we ever bought his crew lunch because they worked so hard.

Ja
Review №93

I called to have trees trimmed and one taken down. I set Friday to meet when I called. I was harassed all week to come earlier. When Friday come he calls at 7am on my day off. I called back and he said he wasn’t interested. Don’t waste your time with this guy. There are plenty of other tree removal companies and this guy just harasses you.

Bo
Review №94

1/17/2014Mike,Thanks you so much for the work you and the crew did on my yard. You gave me a very fair deal.I came home to find the trees cut down and no sign of any stumps.I am very happy with the work you did and will recommend you to anyone who asks.I also appreciate the expert advice you gave me for my landscaping plans.You were very quick as well.Thanks very much,Bob FarrellEnclosed payment in full.

Mi
Review №95

Poor communication and horrible customer service.When I called to make an appointment, it was explained that the owner made the site visits and that he doesnt make appointments after noon. It was also explained that I could meet with him in person or mark the trees. I I told the scheduler that I wanted to meet with him to talk about different options and get a professional perspective. Because I work each day until 3:30, I had requested an afternoon appointment. They had 11:30 on Monday available and it was set.At 8:45 Monday, my wife called me at work and asked if I was supposed to be home for a tree appointment. When I explained that the appointment was at 11:30, Mike admitted that the appointment was at 11:30 but he was in the area. My wife handed Mike the phone and he asked if we could execute the appointment over the phone. I described the first tree and as he began making suggestions, I told him that we couldnt do it over the phone and that I would see him at 11:30. He confirmed.I took my lunch break from 11:25-12 and Mike was a no call no show.When I called the office at 4:22 to inquire about my 11:30 appointment, the woman excused herself and called Mike. After a few moments, she apologized and explained that Mike was really busy all day with appointments. She also explained that he could make Tuesday and he would call me before he came to the house. Not feeling confident that it would actually happen and having to work until 3:30, I declined.1. Extremely poor communication. Very unprofessional execution of their own process. The boss should set the standard for the company. It is downhill from there.2. Extremely poor customer service. I gave Mike the week before writing this review to call and make it right. Never lose a sale. It shows me that he just simply doesnt care about the customer.

Ju
Review №96

Job wasnt 100% completed.

sh
Review №97

DO NOT HIRE. DONT EVEN GET QUOTE!If you get a quote he will hurry through the quote write down too little and then tell you the quote doesnt cover what you discussed. Did it to my neighbor too. Both times he just left and said find someone else to do it. Next day I had someone come out and do the work. If you hire him dont think that is the end of it. Something will change and he will blame you for it and then curse you out. Plus the cheap quote he gives you WILL change when the big equipment shows up. Read the rest of the reviews... all the same stuff. 79 reviews and over half of them are 1 star. bully, rude, changes agreed work or price. Dont do it!

Jo
Review №98

We had a cord of wood delivered a week ago. I called and explained to Eileen that i was disappointed. Not disappointed because if the quantity of wood which was fair. I was disappointed in the condition the wood arrived in. It appeared that they scraped the bottom of the barrel for it. After I was done stacking the wood in the wood shed, I picked up two 5’ tractor buckets full of mud. The wood was filthy. Now, after a week of trying to burn the wood, it is obviously not seasoned. Every piece sizzles with sap running out the ends.After discussing with Eileen, she took my phone number to call me back. The call never came. We won’t be buying wood from these folks again.

Pa
Review №99

For those of you that have given a negative review, I suggest that you speak to Mike himself if you have not already. He is friendly, helpful and like his company name says Professional. I have used him many times at my home without incident. I would not and have not been afraid to recommend his company to my friends. Another great job done yesterday Mike :-)

Fr
Review №100

Mike gave me a reasonable price and his crew did exactly what I was looking for and they did an excellent cleanup afterwards. Would definitely reccomend them.

Information
34 Photos
100 Comments
3.7 Rating
  • Address:17 Reservoir Rd, Coventry, RI 02816, United States
  • Site:https://www.mikesprotreeservice.com/
  • Phone:+1 401-823-7485
Categories
  • Tree service
  • Firewood supplier
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–4:30pm
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