user
Aire Serv of Council Bluffs
1321 S Main St, Council Bluffs, IA 51503, United States
Appearance

Comments
Ja
Review №1

Travis and Air Serv in Co. Bluffs and his entire crew were polite, friendly, professional, very timely. I was very very impressed by how they stayed in touch with me during diagnosis and installation of my HVAC Unit. Highly Recommend

Ly
Review №2

Greatly appreciated the same day service especially with the humidity being so high. Stephen was professional and trustworthy. Will stay on my first to call

Li
Review №3

Nate was punctual and friendly. He gave our system a thorough check up in a timely and professional manner. We even had a coupon to save extra $$. Great experience!

Me
Review №4

Our AC went out Saturday night. I called Sunday morning and left a message with the answering service. Travis called me back right away and was here after his 1st appt. By 12:45 our AC was working again. I was very happy with his professionalism and the service he provided.

Ma
Review №5

Fast knowledgeable service. Checked the entire system to make sure it was working. Price was very reasonable!

Mi
Review №6

Aire Serv did an excellent job of getting our AC up and running. We paid the initial invoice and about a week later received a updated letter telling us there was a glitch and we were over charged for refrigerant with a check for the over payment! Hayden did a fantastic job of making sure we were taken care of and Travis with verifying our invoice! I will use Aire Serv for all my future needs!

Ka
Review №7

The team was very professional, and speedy! We are very happy with the new AC! I would definitely recommend!

Co
Review №8

Steven helped me. He was very professional and informative. Arrived on time/early, put on boot coverings when entering my home, and wore a mask. He was quick to diagnose and fix the problem, while explaining it to me and preventative care. Was very reasonably priced.Rare to find high quality service and a low price, but I will be using Aire Serv of Council Bluffs again when the time unfortunately arrives, and would recommend them to all my family and friends.

Ta
Review №9

We have used this business for our second year and they are knowledgeable and timely! No messes left behind and always take care of any issues!

Ju
Review №10

Steven was our outsranding technician. He was friendly, professional, and honest. He explained exactly what was needed and why. Highly recommend Aire Serv.

Mi
Review №11

Wonderful Customer Service and they were very fast but also very efficient.

Ma
Review №12

Sent an email requesting annual AC&furnace maintenance scheduling. Never responded. EDIT: Updated my review as company was in a tough spot (from 1 star to 4). We have an appointment and looking forward to a strong performance .

To
Review №13

Very informative and helpful when it came to explaining what was wrong with my ac 10/10 would recommend

Co
Review №14

Justin was very professional and quick to help our tenants get heat back up and running in the middle of the night! We will definitely use them from now on with our properties! Thanks Justin!

Co
Review №15

We have a 100 year old home that the ducts had never been cleaned. AireServ was professional, had quick responses and very reasonably priced.I’ve noticed a difference in our home’s cleanliness already since they cleaned the ducts!

Ke
Review №16

Very very polite gentleman very clean job well done and on the time frame that they said they would do it on which is very respectful I appreciate your business and I will recommend you to anybody that needs HVAC done thank you and God bless

Mi
Review №17

Thank you for the prompt and honest service. The gentlemen that that came were very nice and Ill definitely use them again.

Su
Review №18

Prompt and professional, on time, great communication, offered options with detailed advice and above all trustworthy! Prices reasonable, services thorough, my property was treated with care! I will definitely use them again and recommend them without reservation for you!

za
Review №19

Justin was amazing! Very knowledgeable, helpful and friendly and made sure we knew what was happening at every stage of the process which is awesome for a first time home owner like me!

An
Review №20

Great place for heating and air service Steven came out to service furnace and thought we needed a new one. Turns out the meter he had was bad and came all the back out 35 miles a day later with a different meter and turns out we didn’t need one after all!! What a fine company for having someone like him on board give this guy a raise and promotion!!

Su
Review №21

Steven and Nate were professional, helpful and worked hard. Did a great job!

Lu
Review №22

The came out first thing in the morning, was in time, was nice and polite and provided great service. Would definitely recommend them!

Da
Review №23

Very professional! On time, fast and know what there doing! Also have had them do maintainence for me before and they are always quick and professional. All of them are top notch! You won’t be sorry.

Va
Review №24

Aire Serv was wonderful to work with. They are professional, time sensitive, and caring. Am very thankful for their time and skill in getting my a/c fixed.

La
Review №25

Justin was fantastic! Got here within 2 hours on a late afternoon when our furnace died and the weather was about to get much colder. Great service, worked fast, very knowledgeable.Thank you so much, Justin and Aire Serv! You just gained a loyal customer!

He
Review №26

I love Travis and his staff they always take care of me.

Mi
Review №27

The Tech was very good. Was just a loose wire, but he was HONEST, could have replaced parts for no reason to run up the cost. Double thumbs up!!

Ro
Review №28

Steve did an excellent job servicing our air conditioner. Performed a thorough check and cleaning. Very professional and arrived right on time. Great job!

La
Review №29

The two gentlemen that did our duct cleaning did a great job thank you for youre service will surely keep aire serv number in my phone thank you

Su
Review №30

Aire Serv is a wonderful company to work with. They work in a very timely manner. Also, they respond quickly via phone or e-mail. The owner makes sure everything is done properly and in perfect working order. Everyone is very friendly. I highly recommend Aire Serv!!!!

Je
Review №31

They were able to do the job quickly knowing I had health issues. The guys jumped right in and got the job done, and cleaned up after. Now Im able to breathe again real cool.

Ti
Review №32

Aire Serv did a great job diagnosing the leak in one of my a/c units and got it fixed quickly. They were very thorough, professional and a pleasure to work with. I would highly recommend them for all your air conditioning and furnace needs.

S
Review №33

All requests for service have been replied to promptly. Each service technician has been very knowledgeable and does not try to up sell anything. They explain in laymen terms what the issue is and address that issue. We would highly recommend this company.

Ja
Review №34

My AC stopped working and this company came out and repaired it very expediently. The worked that serviced my unit was very polite, professional, and very capable of answering any and all questions that I had regarding the problems and solutions in my case. I would highly recommend this service to anyone.

em
Review №35

Very professional and polite.l feel he was very honest

Re
Review №36

Our furnace went out in a Friday late afternoon, right before the weather was supposed to get very cold! Travis sent his crew over right away and Josh has us up & running within a short time. Travis even showed up to make sure everything was running smoothly. Would recommend them over and over! Thanks Aire Serv!

Sa
Review №37

Tyler H. was very helpful. Showed/explained everything he was doing. Taped some old ducting in garage that was loose. Cleaned my coils that might have been putting off a smell.

Ra
Review №38

Justin was sent out on a Sunday to help us. I have no doubt that we ruined his day off but he never showed that. He called me after being dispatched and let me know what time to expect him and he arrived as he said he would. He was very courteous, quickly found the problems, and got our home heated back up. Emergency hours pricing was way better than other places I called as well.

Ch
Review №39

Prompt, Courteous and thorough.

Ve
Review №40

Justin was on time and fixed the problem the same day although he had to drive a considerable distance to get the required part to complete the job. Thanks

Da
Review №41

Wonderful HVAC company to work with! We had a problem with our furnace on a Saturday night and they were there within an hour. We ended up needing to replace our system and they did an amazing job working with our schedule, completed the job within 1 day, and cleaned up so well after themselves that you would not have know they had been there.

Da
Review №42

Very good experience with Aire Serv of Council Bluffs on install of new heating and a/c system. Their quote was accurate and installers were friendly and reliable.

Ma
Review №43

My air conditioner went out on a Saturday afternoon. The Air Serv technician was fair, friendly, professional, and had my air conditioner running in no time. I was expecting a pricey bill and I paid much less than I expected. I will definitely use Air Serv again.

Di
Review №44

Excellent service and knowledgeable !! Helpful service at affordable price I would recommend them to everyone. My hot water went out on a Sunday Aire Serve came that day to my rescue.

Ki
Review №45

We would highly recommend Aire Serve of Council Bluffs for your maintenance and repair needs. From the first call I made to the time when the technician left we found the company to be very professional and responsive to our need. The problem was accessed, they had the part on hand and were able to get the furnace up and running in a short amount of time. Thank you Aire Serv for your prompt service.

To
Review №46

Awesome staff friendly and knowledgeable!

El
Review №47

Great service, very professional. We just had them intall a new heat pump/ac unit and the entire experience was great. They were very knowledgeable and professional. I didnt make the job easy with several complications but there were no complaints and they made it work. Josh, Zach and Kelly were all fantastic to work with. Thank you!

Ma
Review №48

Aire Serv was great to work with during the entire process. They were able to come out and service my ac unit within a couple days and then we decided to replace, they were able to fit us in the following week. We had a new ac and furnace installed by Kelly and Zack. They were both knowledgeable and professional. We would recommend Aire Serv CB to anyone!

Me
Review №49

I called Aire Serv for a furnace inspection and repair and they came out the same day! Quality work, I highly recommend these guys.

Sa
Review №50

Dont use anyone else if your air conditioning goes out and you live in Council Bluffs. They were there within two hours of calling on one of the hottest days of the year, they were fast and efficient, not to mention affordable. Thank goodness we didnt end up going with Burton like we were planning, they made us wait around all day and were going to charge just for coming out to the residence.

De
Review №51

Kelly and Zach did a fantastic job installing my furnace and AC. They were professional, quick, willing to answer any question, knowledgeable, and clean. Would recommend them to any of my family or friends. Also, Travis did a great job on the estimate. Reasonable price and great recommendations for what products I should get.

Da
Review №52

I was very impressed with Justin from Aire Serv. He knew his stuff and took the time to explain what he was doing to me. It was a good experience all around and I’ll use them again. Thanks!

Cl
Review №53

Tyler was very respectful to wife and I seemed very knowledgeable about his job and would welcome him back if we have a problem again 👍

Pe
Review №54

Reliable and friendly service

Al
Review №55

Aire Serv did an awesome job with our boiler!

Bo
Review №56

Great service and great knowledge. All of the staff at airserve has truly been amazing, taking the time to answer any questions we have, and doing a great job. They take care, and are true professionals.

Ja
Review №57

We were very pleased with the service provided us by Airserv Heating and Air Conditioning of Council Bluffs. Justin was very personable and did a very thorough job. We will definitely be using them again.

Je
Review №58

They were awesome!!! The scheduler was able to get someone to me quickly and get the job done in great time!!! Mark did an awesome job explaining what was wrong, how to fix and the break down of the cost. The dogs even thought he was pretty nice! Will continue to use them in the future for sure!!!!! Jenny

Aa
Review №59

Started on time, worked hard, completed in timely manner, Systems are running super efficiently.

Ca
Review №60

They were great! Came the same day. Found the problem and made an appointment to fix the problem. Very happy with their services.

Ke
Review №61

They were great in getting me scheduled for service in the time frame that worked best for me. The Technicians showed up at the scheduled time and were very professional and courteous. They completed the job to my satisfaction and at the price they quoted me. I am very happy with the whole process! I would highly recommend Aire Serv of Southwest Iowa to anyone for all of their HVAC needs!

Ke
Review №62

Friendly people. They stay in touch and work quickly and efficiently. Project is done properly!!

Br
Review №63

Mark and the installation techs were wonderful. The central air was replaced quickly and the service was incredible. Thanks to Travis and all of his staff for making this process as painless as possible.

Bl
Review №64

They communicated well, were professional at all times and got the job fine fast. I will definitely use them again

Be
Review №65

Great service on a broken compressor coil of our 8 year old geothermal. Got ordered and installed with great effectiveness. House is now cool and dry again!

Pa
Review №66

Great Company and great service!

Ma
Review №67

Attention to detail and no surprises!

Ch
Review №68

Heater broke. They came very quickly after I called and was very friendly. Quickly figured out the problem was and since I didnt have the money for the full fix showed me how to keep it going until payday (wall thermostat has a bad connection).This is the type of service that will keep me coming back.

Au
Review №69

The Aire Serv technician was thorough and took his time ensuring our furnace was in proper working condition. Answered all questions we had and took great care of us! Thank you!

Sa
Review №70

Kelly & Zach were great to work with, comfortable with having them in our home and very friendly!!! Wonderful experience!

ma
Review №71

The issue has been addressed.

Ca
Review №72

We had very prompt, professional service on a holiday! Travis called within five minutes of our message and explained when we could expect a technician to arrive. When Mark arrived- even sooner than promised - he immediately diagnosed the problem and was informative as he explained each step of the repair process. After checking, he realized we even needed batteries for our control panel, and he provided those, as well. He did not leave until he was certain that our unit was working. What a positive experience! We will continue to use AirServ! Excellent!

Ju
Review №73

I will just put it simple , if you want a company in your corner and working for you then contact Travis and his employees, you will be treated like your part of the family . Finally found a company I can trust and count on This is a much overdue review ..Thank you

Br
Review №74

Zach and Kelly did a phenomenal job with our new install and did it rather quickly! 5 STARS! ⭐⭐⭐⭐⭐

Mi
Review №75

Kelley was at mine n my bfs (Anthony Swanson) home today and put in a brand new furnace and air conditioner he did an amazing job thanks Kelley and thanks Travis yall are amazing

Mi
Review №76

Great service from Kelley and his assistant. Very punctual and helpful in getting me the discounts I deserved.

Ci
Review №77

Thservice person was on time and professional. He explained everything to me and took care of the issue.

An
Review №78

Travis and his team are very knowledgeable and friendly to work with. They were on time and very responsive. I think their service contract is definitely the way to go!

Ke
Review №79

Came home on Sunday June 30th and it was 90 degrees in my house. I went online and searched for heating and cooling 24 hour service and came across Aire Serv and gave them a called. When I got a call back I was told they would not be able to come out that same day even though they advertise 24 hour service. I give them ZERO stars, but it would not let me post this without selecting one star. I would never use this company for anything.

Ro
Review №80

These guys are great! Quick response and always professional. Love the staff.

Am
Review №81

We were in a bind for time and Aire Serv stepped up and got us taken care of right away!

Ro
Review №82

I want thank you for all your great service My ac was not working and I didn’t have money right away I found aire service and was a life saver Travis is a great owner and is willing to help people and that’s hard to find these days Josh the Tec was great very good at his job and very friendly and got me put on a payment plan so I didn’t have pay all up front. Thank you Again for all your great service you won me over as a valued customer.

Pe
Review №83

Great service by Mark explained everything that he was doing and even got along with my dogs will call Aire Serv again for my air and heater service

Ma
Review №84

Always prompt, clean and professional.

he
Review №85

Our furnace stopped working around 3:00 am. I called and they had a technician out within a few hours that diagnosed and fixed the problem!

Ji
Review №86

We have worked with Air Serv of Council Bluffs for over 8 years. They have always given us Excellent service. They go the extra mile in explaining all that needs to be done so we feel comfortable with reccomendations and explain the costs involved.AIR SERV is #1

Sh
Review №87

They have not only been good helping us personally but have served our churches hvac systems too.

Br
Review №88

Mark is very thorough and we appreciate his great service and attitude!Thank you.The Walkers

Th
Review №89

AC broke down, Called Sunday night, got a fast response, Monday morning Aire Serve was here and had it fixed withing 45 minutes, Great price and problem solving. Very nice to work with in this area. Instead of lying to me that I needed a new unit, they fixed the problem of two bad parts. Thanks guys!

Je
Review №90

Always on time, professional and I have never had to call them back to fix something that they had already worked on. Harvester Artist Lofts will continue to use their services.

Ma
Review №91

Our AC went out sometime on memorial day so I called Travis around 8:30 he had his service teck (Mark) out by 11 & the air going again by 11:30. Mark was great & price was fair for holiday service.

Me
Review №92

Mark and Airserv have always been prompt and accommodating when we need their services and although we have had trouble in the past with solving the issues with our HVAC system, their service has been appreciated. Jane at the office is always prompt and courteous with her communications as well.

Ja
Review №93

I called in past 5pm on a week day and someone answered the phone, I was thinking Id have to leave a message! My tech arrived promptly at the time scheduled. He was very friendly and nice to chat with, he took the time to be really thorough.

Mi
Review №94

Prompt Professional Service! Service Tech. Zane was very professional! Thank You !

Ji
Review №95

Travis, Jane and Josh form a great team - prompt, courteous, knowledgeable - highly recommended!

Om
Review №96

Awesome , polite. Recommend

Pa
Review №97

Mark is great! Very knowledgeable, and courteous.

Jo
Review №98

A total ripoff. Threatening me with a mechanics lien because I wont pay to have something fixed that TRAVIS at AIRE SERV BROKE. This was due to incompetence entirely, and a lack of experience with geo-thermal. They have lost a customer for good, and their greed is despicable.They installed a new geothermal and broke a valve during install. This made the system noisy since install, but since I didnt know much about geo-thermal, I assumed it was normal but annoying. It was pretty noisy. When a plumber came by to work on something else, he informed me that the geothermal was SUPPOSED to be quiet, and I should call the HVAC company back to fix it right. Well they came back, replaced the flow center under warranty, they charged me hundreds of dollars in labor to fix what THEY BROKE on install. You would think that they would treat a customer who spent $30,000 on an install a bit better, right? NOPE. Greed. They are NOT to be trusted.

Br
Review №99

Very fast response time and professional installers. Highly recommend!

De
Review №100

Prompt, friendly, thorough, efficient and explained things we should be aware of.

Information
58 Photos
100 Comments
4.8 Rating
  • Address:1321 S Main St, Council Bluffs, IA 51503, United States
  • Site:https://www.aireserv.com/council-bluffs
  • Phone:+1 712-308-8513
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
Highlights
  • Veteran-led:Yes
Offerings
  • Repair services:Yes
Similar organizations