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Valvoline Instant Oil Change
900 Cove Pkwy, Cottonwood, AZ 86326, United States
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Sa
Review №1

Great staff, totally helpful, and keep you in the know of whats going on. Always above and beyond. Thanks guys

Ar
Review №2

Exceptional service. Showed up just as they were closing but they were happy to service my car even at closing time. Kevin was professional and he & his associate were very helpful. Above and beyond customer service! So happy to find trustworthy and such excellent service like this. Thank you!!

Ch
Review №3

Way over priced for a conventional oil change. Normal price $67 and change with my 50% off coupon I still paid $33 and change. The guys did a good job but 3 employees for a oil change is a bit much. I think Ill stick to the dealer they are cheaper and 5,000 miles in between oil changes not 3,000 miles!

RE
Review №4

I called to find out pricing...they were very nice and even texted me a 10 dollar off coupon. Got there within 20min of hanging up the phone and they were closed.. not cool!!

Ja
Review №5

75 dollars for a regular oil change? Not again. They do a good job but I can do it myself for 30 with synthetic oil and filter

MI
Review №6

Fast! I was in and out. However, $111 for a synthetic oil change is ridiculous. I’ve been to various valvoline instant oil change locations and never paid anywhere near that much. Way overpriced. I paid $85 for the exact same service in September 2020 at Valvoline instant in Denver, NC. Would not recommend this location.

Ch
Review №7

Shelby the assistant manager was extremely pleasant, professional and knowledgeable. No hard sell to upgrade. Checked everything and made us feel comfortable having our vehicle serviced competently. Highly recommend. .

Jo
Review №8

Ive been here many times and the service has always been phenomenal. The pricing is fair, and typically slightly less than other places for my car. I also like the fact that you stay in your car, they guide you in, change your oil, you pay, then you drive out. Its fast, efficient, and has always been a good experience.

Rh
Review №9

I drove right in. The staff was great and really appreciated the double checks they did before I drove away. Used a Groupon coupon and there were no issues at all. Only had to pay sales tax. Will definitely use this place for a my vehicles.

No
Review №10

If I had known that having 2 cars ahead of me meant that I was going to be there 2.5 hours before I got in for an oil change I never would have stayed. The prices are higher than others and at the same time they take waaaaaay longer than just setting an appointment for walmart to change your oil.

Be
Review №11

These guys take pride in their work and have gone above and beyond in the past, but outdid themselves on my most recent visit. The manager, Nate, is a killer example of fantastic customer service! You guys rock!!!

Jo
Review №12

Great/quick service. Kevin was very kind, helpful and professional.

Sa
Review №13

15 minutes and out, first come first served. Best oil change experience. All employees are friendly hard workers! Definitely going back!

Mi
Review №14

Pleasant staff. Quick service

Mu
Review №15

Fast, explained everything they were doing. They did a great job

do
Review №16

Great people and very dependable loved it

A
Review №17

Love these guys. In and out in a matter of minutes.

D
Review №18

Great service! Always impressed with Valvoline’s and look for them anytime we need an oil change.

St
Review №19

Fast service just when it was needed. Very little wait and courteous technicians.

Ga
Review №20

Great service but a little pricey. Traveling, but Precicion Tune in NC does the same service plus tire rotation for 45 bucks less.

Ch
Review №21

When I arrived staff greeted me immediately and offered me a cold bottle of water while I waited. The oil change and vehicle check was very thorough. Staff worked really well together. Very professional, hard working group. My go-to oil change spot now.

Ma
Review №22

Fast, friendly service! No appointment required! Little on the high side for an oil change, but Im from Michigan, so difficult to know Arizona pricing! Look for a coupon before you go! Might help with cost.

CH
Review №23

Shelby Is Amazing ⭐ ⭐ So Knowledgeable 🔥 Professional 🔥 Helpful 🔥 Definitely Will Be Coming Back 🔥

Jo
Review №24

Great service and very professional.

Am
Review №25

Quick in and out oil change while on vacation. friendly.

Da
Review №26

There are many places that do this kind of work. The service was good, although not spelling my last name anywhere close to correct, and some things checked off as completed that werent. Thats why only three stars.

ki
Review №27

Love it 15 minutes in and out would recomend.

St
Review №28

They checked all fluids and tire pressure. I got an oil change quickly, no waiting.

je
Review №29

They were very polite and helpful .They even texted me a 10:00$coupon.I cant believe how expensive oil changes are now.

Be
Review №30

The did something to my engine.. Now my car sounds like it has knocking sound on start up and when I shut it off .. The kid who took my information used lower case to spell my name , thinks Granite is spelt garner Im going to take my new 2020 car back to the dealer ship I bought it from and let them go over it and send oil can the bill .. $86.00 oil change insanity I say .. And they fuked up my ride

Th
Review №31

The team is super professional. Seems they are really into quality service. Have an RV and they were able to help check everything for a good price. Worth the visit when in town.

An
Review №32

Quick and efficient service. Also were quick to detect a nail and a construction spike in my tires. I appreciate their fast service. If you call them before they will send you a $10. off coupon via email or text.

Cr
Review №33

Excellent and quick personable service. Explained things well, even in laymans terms as I am not vehicle savvy.

ty
Review №34

Hands down best experience at a oil change place. Came in with a problem with oil leaking and Kevin jumped on the scene and even let me check under my truck to see whats going on, he didnt give up and found out the culprit and got it fixed. They went above and beyond and I really appreciate their work! I suggest these guys/gals all day as they are professional and quick for quality service.Thanks again everyone at valvoline

Br
Review №35

Kevin was very knowledgeable and answered all of our questions. We came in for a routine oil change and were in and out in about 15-20 minutes. Very happy with the professionalism and the custom service we received. We will be returning. Thanks guys!

Sh
Review №36

It was quick and pleasant. Thanks

vi
Review №37

The employees were very nice and were able to finish my oil change within 15 minutes

Be
Review №38

Helpful, fast and the price was great!

An
Review №39

Fast services and you sit in ur car. Good job employees

St
Review №40

Fast, efficient friendly service that Ive become accustomed to at Valvoline. Service tech came straight out to greet me as I pulled up to inform me it would only be a few minutes wait. After about 5 minutes I was guided in and they began my oil change. As always they were professional and worked as a team. And as usual after the oil change they bring the dipstick from the engine to the window of the drivers side and show you the full level with clean oil on it. Mr Hart was very friendly and the team did a great job.

Te
Review №41

Service was fine, but... We purchased a Groupon for the service while in line outside the building. After clicking on the Groupon to provide it to the clerk ( now no longer refundable ) we were informed that the price had been increased and the owner had not notified Groupon. What? So we had to pay an additional $5 to them. Sounds like bait and switch to me. Use caution with these guys.

Mo
Review №42

Going here 15 years. Like that it has top off service. Year round. Yea.👍🍀

To
Review №43

Kevin and whole crew were very helpful , great experience

st
Review №44

Very competitive oil change they did have trouble with my drain plug it was never mentioned the last oil changes that were done Im sure if something happens they will make that right

Mi
Review №45

+JMJ...Thursday, 23 January 2020...Absolutely delighted with the service provided to change the oil in my car!! It was my first visit and not knowing what to expect outside of an oil change, I was pleasantly surprised by all that was provided: Tire pressure check, filter check, fluid checks, lights and signals check. And, surprise of surprises, I was to remain in my car the entire time! 😊 It took less than 30 minutes for everything. Additionally, all the staff were very courteous and informative offering superior customer service. Though a little pricier than my oil change at another place, I am going to consider returning for my next oil change and will give consideration to having other maintenance done on my car. I will give high recommendations about Valvoline Instant Oil Change to anyone in need of their type of services. Job very well done! 👍

Ja
Review №46

Fast and friendly

Tr
Review №47

Kevin is very professional and fun to talk to while getting your oil changed. Fast service and affordable prices.

Mi
Review №48

Excellent service in every respect! Particularly liked the self-check system they used to make sure everything was done right and without mistakes.

Vi
Review №49

Awesome service! This is similar to a drive-thru for fixing your car. The people are awesome and restored my faith in mechanics

Ri
Review №50

Fast and professional. Great prices and they do more than just change your oil.

Da
Review №51

Go to this place! Quick, communicative, efficient, educated, & trustworthy. They got me in within minutes. They checked all my filters and tire pressure. Full service! Thanks Kevin, you made me feel supported.

Is
Review №52

Good honest work. Definitely going here for all my maintenance needs from now on.

Jo
Review №53

All I can say is wow, they got my oil change done very quickly and very professionally and very courteously. Really couldn’t have asked for more. I will definitely come back.

Fr
Review №54

Didn’t have to get out of the car for my oil change, friendly and helpful staff ... bit pricey

Ri
Review №55

Wonder full service i was in and out the guys there are extremely polite and perfessional

Mi
Review №56

GREAT service and fast. A little expensive, but they do excellent work.

Da
Review №57

Been going for yrs. Best place for all your liquid changes and professional, friendly and caring service. Had oil, rear gear box differential and transmission fluids changed.

Da
Review №58

Ahhh great place for a quickie, oil change in and out in less than 30 minutes and got the good old 4x4 serviced. Oh and if you need to eat and arent from the area. Just ask the group has the best places to eat. When ever you travel ask a local.

Mi
Review №59

Fast! Thorough!

sh
Review №60

Nice guys very good service they tell you everything they are doing a little expensive but its worth it

Di
Review №61

These guys rock!

Mi
Review №62

When changing the oil on my Benz the employee didnt tighten the cap down and I had oil spewing out on to the front of my engine, but they are ASE certified lol NAH UH !!!

e7
Review №63

So I was at the gas station and my car wouldn’t start. Before I called a tow I looked around and remembered I had gotten my oil changed at Valvoline a few weeks prior. I held off on the tow truck and walked the half block over to valvoline.Conner’s crew are 1000% professionals! The whole experience felt like a race car in a pit stop! They checked all my fluids and sent me off smiling.Back to my car that wouldn’t start, I approached the garage and Brandon grabbed his gear and drove me in his truck to my car.He determined that it was the battery, gave me a jump and my car started right up! Then I went to Valvoline and they swapped out the battery in 10 minutes.I’m going on a road trip tomorrow and these guys saved me from possibly breaking down in the desert.I will always be a customer and highly recommend Brandon, Conner and the whole crew.Thanks guys!!!!!!

Ch
Review №64

You have a hole in your roof. The shingles are gone in one spot. Better get that sorted out before the monsoon hits. I can see it from the hotel behind you where I’m staying. I tried to call but it was after hours and you have no message option on your phone.

Me
Review №65

Employees were very nice and covered all basis. I was very pleased and will be back.

Ho
Review №66

Really helpful friendly staff

T
Review №67

I wont be back. On my last visit an employee got in my new car with her greasy boots on and got black grease all over my carpet floor mats and the carpet beside it. We had gone to eat, and hadnt stayed with the car. To make it worse, after the damage was discovered, they then placed a new paper mat on top of it in hopes I wouldnt discover it. This plan worked since I didnt remove the mat until I got home. They were closed by then so I called the manager who had been on duty the next day. (Monti) Not sure of spelling. He said he was aware of the damage done and had reprimanded the employee who had done it. (He didnt explain why he allowed it to be covered up!) He then promised he would speak to the owner and take care of it either with new mats or a professional cleaning. I never heard from them again. They have become way too pricey anyway. Now they wont hear from me or my money again...

M
Review №68

Very efficient. It felt like I was getting my B52 bomber maintained!

Er
Review №69

I’ve normally had good experiences here, however last time One of the techs knocked two vacuum hoses loose while changing my oil, and then the car would not start to leave. They kept saying it had something to do with a belt, which I knew it did not because I knew it was either the fuel or compression. Anyways my husband put it back together after it took some time to leave there. Unfortunately I don’t think I will be back for a while.

Ad
Review №70

Great customer service! Great experience. Earned a customer for life !

De
Review №71

The oil changes are super fast and the staff is always a great help when I go there.

Do
Review №72

Friendly and efficient.

Th
Review №73

Best place to go for an oil change!

De
Review №74

Outstanding

Ke
Review №75

35 mins.

So
Review №76

1 start because the mechanic I talked to was actually pretty nice. But when they told me it would be $99 BEFORE taxes for an oil change on my mini cooper I almost laughed in their face. They tried saying it was because I needed synthetic oil and a special filter. Well walmart does the exact same thing for $45 AFTER taxes. Id suggest anyone looking into an oil change to just go to walmart. More than 50% cheaper; sure there might be a longer wait time but at least you can spend that extra $50 on groceries while your getting your oil changed.

Ma
Review №77

Fast, friendly, thorough, staff very knowledgeable, price was a bit on the high side, but felt well taken care of while driving away! Nice job 😉

Ve
Review №78

Always cheerful service, always accurate with service and price, great suggestions never push product. Never have to wait in and out

Re
Review №79

Recieved almost instant service by knowledgeable, helpful staff. Never had to get out of the car. Explained everything, didnt oversell. A great experience. They definitely have a new customer in me.

th
Review №80

These guys have hooked me up better than my own Mercedes dealer, prepping my Sprinter 2500 for long hauls around the country. They are not only men and women workers of integrity, they are an integral part of the upkeep to my #vanlife, housing,and mobility. COME HERE BEFORE ANYWHER ELSE!!!! ASK FOR BRANDON!

La
Review №81

Got my oil changed yesterday by Josh and Darrell. They were both so charming and friendly I caught myself smiling for no apparent reason. I know nothing about cars, can barely even drive, but, for the first time ever, my husband asked me to get the oil change. So, when Josh and Darrell starting asking whether I wanted supreme service, upgraded oil, new air filter etc....I had no clue about these things. I just looked confused and said, dont sell me anything my husband will say we didnt need. AND THEY DID NOT! My husband totally approved the receipt Thanks guys! Refreshing change from all the rip offs in life. Happy day!

Ma
Review №82

They are fast and friendly. Yes, they do try to sell you extra stuff but if you say no, they drop it and dont try to pressure you. Yes, you do get a sticker which will suggest you change the oil after only 3 thousand miles but if you are in any newer car, the car is going to tell you when you should get an oil change. So ignore the sticker and enjoy the service.

Mi
Review №83

I only go here. They have great prices and awesome service. I highly recommend these guys. Thanks Mick!

Mo
Review №84

I had a problem with my car and I stopped by the Valvoline in Cottonwood , and Brandon and his crew found the problem and fixed it....... Thank you very very much, they were so nice and explained everything to me. I will take all my business to them from now on. Thank you once again.

se
Review №85

Very friendly and knowledgeable. They don’t try to rip you off.

Re
Review №86

So helpful and knowledgeable, friendly with kids. Quick and efficient. Thanks Nicole and Brandon!

Br
Review №87

Employees extremely friendly. Been taking my vehicles here for years

n
Review №88

I have been to Valvoline for oil change and light maintenance across the country. This store hands down wins in professional competence and friendly service.

BC
Review №89

A little pricey, but good people & fast service.

El
Review №90

Super professional service from Brandon! I was glad to know my car was road trip ready as soon as I drove away. Thank you!

Ti
Review №91

I brought my car in this week with an oil leak.I had no idea what to do.I had my oil changed here in may and darryl was so patient and kind that I thought i would see if they could help.And what a blessing this place is mike looked at my car figured out the problem and fixed it with no charge.Im a single disabled female and its comforting to know I have a place I can trust .Feeling blessed and grateful. thank you Mike.

Pe
Review №92

$75 for an oil change?! Lost a customer from me, way overpriced

Na
Review №93

Ask questions on their services

br
Review №94

Love this place they do a great job changing my oil and checking all under my hood of car while Im sitting Im my car great place if you are a woman and cant change your oil and fluids they also check your head lights,blinkers and brake lights

el
Review №95

Even though they were out of the filter size and could not change the oil on my car, they were friendly, helpful, and checked the readout on an engine light. They even offered me 25% off an oil change if I returned Monday when the had the correct filter size in.

Sh
Review №96

Quick service and friendly professional attitude

Ke
Review №97

Good guys, they do a great job.

Da
Review №98

Always good service they remember us every time we go in

Ja
Review №99

Fast Service. They were professional and even fixed something at no extra charge

Ja
Review №100

Expensive even with a coupon. Fast friendly service. Plus you can top ocf your fluids in between oil changes anytime.

Information
7 Photos
100 Comments
4.5 Rating
  • Address:900 Cove Pkwy, Cottonwood, AZ 86326, United States
  • Site:https://store.vioc.com/az/cottonwood/oil-change-hk0037.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 928-639-3453
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
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