This is an amazing company. My observation of their service to the city of Coos Bay as a city councilor led me to request a bid from them for the non-profit that I serve as director of. We were able to make the switch from a company that was providing remote-access service to a company that had established a physical presence in our community to meet increasing demand. The Executech representative who came to prepare a bid was able to identify issues with our systems while walking through, and even corrected a few on the spot.In the end, we transitioned to Executech, saved about 30% on our monthly bill for a superior service and a much-improved response time. They reliably and proactively check in on us each week in person to see if anything has come up that needs addressed. Their corporate culture welcomes and embraces new challenges, and recognizes the role challenges play in creating and delivering a superior service.
As an IT manager at a small business, I dont have the expertise I need in every scenario. I had a need that I couldnt accomplish, so called the gang over at Executech to help me out. They did a terrific job and my users no longer want to tar and feather me.I love Executechs business model. They have local consultants that can show up onsite, but they also have 100 other consultants across a few states that they can call on if they need help. It is the best of both worlds - local service and a big brain repository.I have an agreement with the local consultants to act as my backup so I can actually go out of town and not have to worry about my technology problems. I thank them and my wife thanks them.