Terrible, very forceful, have attitude. They don’t care about your comfort. Dr was very forceful grabbing me hard and yanking my arm and getting very mad at me because i have a bracelet on and he threw a fit because it was in the way i moved it over and he told me “get out or take it off” TERRIBLE PLACE.

Dr El Deeb is truly a professional! I got my wisdom teeth extracted here. I was very nervous but the doctor was very reassuring. Great service, short wait times. Marwa is a wonderful assistant and is very good at details! Best dental place in Minnesota!!!

The service was quick and smooth. Had no issues or discomfort. Didnt have to wait two months for a consultation.

I had 4 wisdom teeth taken out and one of them was sideways and Dr. El Deeb took out without a sweat. He is the best oral surgeon in Minnesota, his staff is great and very friendly. 10/10 would recommend.

By far the WORST experience weve had at a dental clinic and we didnt even get far enough into the process to have any work done. We had to walk out because of the horrendous attitude of the front desk woman. My daughter did see the Dr who put on a 20 minute video from the 1990s about consent and sent her out and said, go make another appt. Unprofessional, unorganized and appears unsanitary. I believe this clinic takes advantage of the fact that most patients are on medical assistance and dont have much choice of who will see them. Ive now read through the reviews I am SO thankful we walked out!! I pray they are investigated. They should not be operating. I will say that the Drs assistant was nice. She deserves to work at a decent practice. This place was shocking in the worst way possible.

This was the most comfortable and easy experience i ever thought i would have for removing molars and two other teeth. Ive always hesitated on the idea of getting teeth pulled because of the pain but this was the most painless procedure i have been through. He was very quick and concise removing my teeth . Even after the anesthesia i didnt feel pain from it wearing off. Just a slight tender feeling. I would highly recommend dr el Deeb!

Never even went here, but after calling and reading reviews i’m glad i didn’t. So first of I have MA insurance so finding a place to get my wisdom teeth out is difficult. But, I was referred this place by my dentist so i called and just from the phone call i could tell this place was off. The doctor was SO rude and made me feel extremely rushed to make an appointment asap. I asked one simple question and he went OFF on me. After getting off the phone call, my gut was telling me not to go here. I started reading reviews and i’m sure glad i did not book my appointment. HORROR stories from this place!

They did a great job. They were also very nice to me and very professional.

Worst experience ever. Their employees are very rude along with the Doctor. They rushed my wisdom extractions, both sessions, because I was the last patient of the day. When I went in for my second session, I expressed concerns/pain/discomfort about their previous work after the first session but the Doctor did not care to listen. Couple of months after, I had an infection on the area where I had my wisdom extracted the first session. I went to a different place and they found left over pieces inside my gum. HORRIBLE. I do not recommend this place.

Most horrible “dentist office” I’ve ever walked into my entire life and extremely unprofessional. First, when I made my appointment to be seen for wisdom tooth extraction consultation they told me it would be a $25 co pay, which was cool with me. And then I sat for 40 minutes in the lobby until the receptionist had brought me back into the most outdated dentist room I’ve ever seen and told me to wait for the doctor. After about 10 minutes go by the doctor comes in, sits down and asked me what I’m even doing there?! I should’ve left the second those words came out of his mouth. He then just started throwing paperwork at me telling me to sign sign sign everything, and asked me how old I was about 1000 times... probably just so they could rob me of my money after not telling me ONE thing about my wisdom tooth extraction and having me sign all these papers he tells me I don’t have any insurance coverage - WHICH I DO. I was told it would be $125 now rather than $25!! I was literally so confused and he was yelling at me that my insurance isn’t valid because it the new year, but my card is up to date so that made no sense to me. I was honestly so terrified at this point so I just paid the $125 to simply sit in a dental chair, sign papers I had no clue what they were talking about or what I was signing I was just so scared I did what he told me to and left crying. I would give this place negative stars if possible!!! EXTREMELY UNPROFESSIONAL and I’m pretty positive all of his plaques on the wall are fake

The receptionist should find another job. She was rude.

Went in for all 4 wisdom teeth removal. Went in at 10a, left at about 12p, it went well and quite fast. Overall they did a good job getting my teeth out.

Honestly writing this review as I’m in the car getting drove home! Not only was this my first surgery ever and I was super nervous, Dr. Mohammed El Deeb and his assistant did a amazing job!! Got my two impacted wisdom teeth pulled out in under 15 mins. Felt no pain at all while getting worked on and after I was done! Amazing staff, very friendly and they really are the best at comforting you if you are nervous. All his awards speak for them themselves. He truly is the best couldn’t have had a smoother surgery! I highly recommend anyone getting oral surgery to go to them as you will be taken care and literally wake up saying wait that was it because your done so quick.Super professional super fast and super informative!! Anyone that’s reading reviews because you guys are skeptical I promise this will be the best decision you made coming to this practice! I feel amazing too not loopy , sleeping or tired just a mouth full of gauze. Thank you guys again I will be coming back for anything related to oral surgery and recommend anyone going there!!

I’ve called many different times during office hours and never get an answer, they don’t answer their calls.

ZERO STARS. dr, el deeb fractured my jaw and didn’t say anything. the most traumatizing experience of my life was getting my wisdom teeth removed here. they used USED tools. didn’t see anyone change their gloves. both times i went (tooth removal and consultation) i had to wait 2+ hours after my appointment and heard patients, including myself, yelling in pain. please do yourself a favor and save yourself the pain of going here.

Dr. M El Deeb is a very intelligent and great Oral Surgeon. The place is very clean and organized. I recommend Northside MN Oral Surgeon because the doctor, assistant, receptionists are very understanding and are there to help. I got all 4 of my wisdom teeth out here and Dr. El Deeb did an amazing job and I felt nothing during the procedure and everything healed perfectly. Overall, if you need extractions or even just consultations to talk to an Oral Surgeon, you must come here!! I had a great experience!!

The staff here is friendly and polite but Dr. El Deeb was very rude to me in our first consultation and during my wisdom teeth removal. I complained of pain when he was cutting a wisdom tooth in half, he told me if I didnt stop whining he would just leave my tooth in there or charge me out of pocket $1,600 (not covered by insurance he said) put me out for surgery. 5 days after removal of wisdom teeth I called him to tell him I was in pain. He said if I wasnt a smoker then I wouldnt have dry socket and said it was normal. On the 6th day, I was in extreme pain, I called him again. He said office was closed but that I could come in at 11:30am. I got a ride there at 11:15am but office was closed. When I called him he played it off like I was supposed to be there at 11am and when I didnt show he left. I had to pay another dentist to handle my pain. I had 2 dry sockets. I dont recommend this place!

Terrible customer service had no idea of what teeth Need work at the appt

I had been putting off getting my wisdom teeth taken out and they became impacted. I went into Northside MN Oral & Maxillofacial surgeons for a consultation and they quickly x-rayed my teeth and got me in the following week for my surgery. Marwa was very sweet and answered all my questions. The staff was very kind and helped me calm down since I was nervous before the surgery. During the removal, Dr. El Deeb listened to me when I started feeling pain and quickly got the wisdom teeth out. He gave me clear instructions for after the surgery. Later that day he called me to check in and see if I had any more questions. Anytime I had a question I called and got a answer straight from Dr. El Deeb. I went in today for my 1 week follow up and was quickly seen and out the door. Over all good experience with something I had been very anxious to have done. Dr El Deeb definitely is very knowledgeable and prioritizes the patient.

This was my first time getting wisdom teeth pulled but the Doctor and his assistant did an amazing job and it didnt take long at all. He pulled all four inclullding one with an infection and it didnt take

Went in for wisdom tooth extractions. The staff were very friendly and caring. Very easy to get along with. I was in and out in no time.

Lady on the phone is extremely rude. I was recommended to go here and I won’t even make my appointment will be going to HCMC.

This was literally the WORST dental experience of my life. Id do negative stars if I could. I have MA insurance and they said that this place covers getting my wisdom teeth pulled with sedation. The dr said I need to pay a 25$ co pay for the PPE that they wear and another 90$ for sedation. Nope . Dont waste your time.

The best dental surgeon in the Twin Cities! Hands down!

I give one star very hesitantly. I found the staff to be very pushy, and felt like the Dr and staff was just “ money hungry” . My son went there to only get some spaces checked in his braces for future implants. It took a long time to get in, the Dr kept pushing his services for the implants, and now almost three months later, they still have not sent the information to the orthodontist. And did I mention it was just under $200 for them to just look in his mouse. Rude staff, incompetent, and I will never go back there again!

I apologize for my review earlier. I wrote it without any info. I didn’t know my father was given antibiotic prescriptions because he didn’t give me all the info needed. I’m assumed my father will tell me because he usually talks to me about his medical stuff.I jumped to conclusions so please forgive me for writing about something I didn’t know. This was a major misunderstanding because I wasn’t aware of the prescriptions.Sorry again Dr. al deeb for what has happened. I should have clarified in the first place.

My sister Ka’Deija referred me to this awesome award winning family practice dentistry. I was able to get an appointment within two weeks of my initial visit and was treated like family. I was a mess after my four wisdom teeth were extracted the staff was patient and absolutely amazing 😉. Dr. El Deeb you and your staff are amazing. thank you 🙏🏽 Oh yeah and I’ve already referred a friend 😉

Friendly staff, well organized, and clean facility! Easy surgery, went fast and didn’t feel a thing. I’m typing this just minutes after, so I can honestly say it was a smooth process. Dr. El Deeb is very professional and I would recommend him & his services to anyone!

Its pretty bad when you know from the first phone call that your not giving that place a chance. Called to make an appointment and the receptionist was extremely pushy and rude. Then made sure to tell me I need to pay 35 dollars extra out of pocket because of covid??? Anyways I went online to read the reviews and i am no longer considering going here. Sounds like they wanna get you in, get your money, and get you out, along with a 5 star review to cover all the bad ones. Very unprofessional. At first I thought maybe I was being to picky because I saw all the good reviews but my experience was the same as the bad reviews. I personally think some of those good are ones are fake. Save your time and dont go here.

They did a great job. I am so happy with everything that you did for me. Great times. don’t be scared they will take good care u

Doctor Mohamed El Deeb is the best dentist I could possibly think of to recommend, in my experience he could not have done a better job. He got me in quicker than any other dentist around as I really needed a wisdom tooth extraction asap. After being numbed and upon him actually having his tools out the entire procedure of him removing two wisdom teeth and sewing the gums took what I think may have been under ten minutes! Not rushed, just a very efficient skillful dentist. Very clean removal of both teeth.I am thankful for his service.

Staff was incredibly rude to us, and especially some folks of color waiting with us. These folks were clearly struggling to communicate in English, and the staff were treating them with sub-human behavior because of it. Not to mention that the doctor removed 3 of their sons wisdom teeth without telling them that it would cost $1800. Be ware.-Thankfully we did not have a procedure done here. At our consultation we were quoted a $750 cost for anesthesia because the bill at a flat rate for wisdom teeth removal. But when we came in today, we were told that all of the insurance forms they submitted before the end of the year (8 days ago) were denied, and it was their first office day back, so they just realized it. Because of this, our price would also be $1800, and we had a a 50/50 chance that insurance would refund anything. We chose to leave.-I hate to say it, but the bargaining and manipulative behavior reminded me of a marketplace in a third world country. This is not the place to go for dental care. Be ware.

Thanks for your work.

Worse customer service I’ve ever experienced mind you I’ve worked at several dental clinics & know the difference between good & bad service. Waited 30 minutes to get checked in. Our appointment was at 11am, didn’t go in until an hour after.Receptionist/assistant came through the doors fully gloved & masked, touching door knobs, papers, grabbed her phone and went right back through the door to the operation rooms. Who knows how they keep up with sanitation. My dental clinics would never tolerate that.When we checked in they made us pay $780 and didn’t even give us a detail receipt of what we are paying for. How is it that they managed to decorate this whole clinic with various “top dentist” awards but your service is incredibly horrible.

Dr. Mohammed is the best doctor I’ve come across. Best service by far. His staff is very friendly and caring.

DO NOT GO THERE! I would give zero stars if that were an option!I had an appt scheduled for 2 weeks, I live all the way in st cloud so it was an hour drive one way. My fiance had to take off work to watch our daughter, which right now during covid put even more strain on us. I called to confirm the appt last week even. So when I show up at 9am, the lights are off door is locked, I go next door and they say oh, they usually get there at 8am, they must be on vacation or something I am blown away. I waited and waited and called, without success. So now its 1 pm and I thought Id give them a call to see what happened, and he answered! So first, Im like why didnt you return any of my voicemails from this morning? But then he gives me a run around like oh idk what happened, we were there etc! No were not, now youre calling me a liar? I have never had an experience of such unprofessionalism and disregard. He was not apologetic what-so-ever, which wouldnt have changed anything but at least an apology wouldve been something! Like taken the sting out of it like we all make mistakes, but nope. Then hes like well Im here now! You want to come in now? Are you kidding me? As Ive explained to him multiple times previously, my fiance taking time off work is a big deal idk when well be able to get this done now, but it definitely wont be with his establishment.Also side note, is it just me or is it strange that hes charging $25 out of pocket to cover costs of PPE? Masks, gowns etc? Isnt that part of your normal budget why are you charging your patients extra to cover your PPE costs?Ive never ever taken the time to review, but thats how bad this is...

If I could rate lower than zero stars, I would. The staff were rude, showed up to the office 15 minutes after opening time is scheduled, started the procedure 45 minutes after it was supposed to begin, and then he got more strange and cruel. I saw him put on a pair of gloves from a box marked latex and I reminded him latex allergy is on my chart. He said, Its not going to touch your skin. It doesnt matter if I use them. I explained that even without touching my skin he would be working close to my mouth (and in it) and that it could activate the allergy. He took of the gloves, threw them down, grabbed my chart and threw it at me, and then told me to get out and not come back. I had already heard people crying out loudly in pain during my consultation, but he was one of the only dentists my insurance would cover. I set up an appointment with another clinic instead even with it being in Bloomington. Id rather go out of my way for good care then ever darken Dr. Deebs door again. He clearly needs some kind of professional help.

Had two impacted wisdom teeth removed at the clinic by Dr. El Deeb. Procedure was quick, left me with just a moderate amount of swelling (less than I expected given the nature of the surgery), and I dont think it could have gone better. Very satisfied with the care and service!

The doctor was very good and handled my tdoc Ill be backooth good and extracted. Pretty easily thanks

The staff is friendly. Good experiences. nice jobs ,and didnt feel hurt or anything

I Felt very rushed. The way they spoke to myself and my family was horrible. I was told my appointment was at 12pm and to not be late. I arrived at 12pm, and no one even came to greet me in the lobby. It wasn’t until 1pm when someone finally came out to acknowledge me. The recovery process was also no so good.

Going here was an unnerving experience. I do not trust the system that is in place here. I am on MA, so this is where I was referred to go. Finding a dentist who will take you is very difficult on MA.Important takeaways: The bartering that the dentist did with me made me feel uncomfortable. That they had over a month to call me to update me on whether my insurance came through for my surgery or not and didn’t felt awful. My wife and I had both blocked off this day so that I could be transported for the surgery, so the day felt like an unnecessary waste of our time. I had abstained from food for 8 hours for nothing. Awful communication and disinterested receptionist staff.I went in for a consultation Nov 26th, watched an informed consent video (which made me feel more trusting), and was told my insurance would cover the extractions, and all I would have to pay was the $750 for anesthesia because insurance usually didn’t cover that. I was told I would need to have cash or cashiers check upfront for that amount. I scheduled with the receptionist for an appointment on January 8th.Day of the surgery we arrive with $750 cashiers check (which is not an easy bullet to bite as a low income young adult with a wife and baby), but the receptionist was unaware of the appointment. After waiting 20 minutes, I was called back to one of the dental rooms. I was told that a ton of people’s insurance was denied, that anesthesia typically costs $350 per 15 minutes, so the $750 rate for anesthesia was “a deal”, and that they would refile with insurance but there was a 50/50 chance of it still being denied. I was then offered to have them do the whole service for $1800 and have it filled as an “emergency” in hopes that insurance would retroactively cover some of it, but that it was still unlikely that they would. I told them I wanted to leave. They promised that they would call me within 3 or 4 weeks if my insurance came through or was denied. But that hadn’t done that for me last time? I will be looking into other options.

I came to this office to have my wisdom teeth removed.I was feeling a little nervous going into the surgery but everything went great.I dont even remember my teeth being pulled thanks to the sedation! But theyre out now and it didnt take long at all.The Doctor and staff did a wonderful job.Id recommend this office to friends and family without hesitation. :~)

After I came and I was hearing a girl scream profusely I stood at the desk for about 10 minutes before somebody even greeted me then had to wait another 20 minutes cuz they didnt have my x-rays then they took me in the back when I spoke with the doctor and he and he told me he is not a control the pain that he does fine dental work so I was getting two teeth extracted and I was extremely nervous because Im afraid of needles when I went in the other room with him he sat me down and pushed on me and he said that will be all you feel just a little pressure no pain he said now open your mouth and give me five shots back to back and waited 10 minutes came in and said do not make any noise because I will stop because I do not like to cause pain to anyone and then he proceeded to take out my teeth and it took less than 15 minutes tops for both of them and it was a good job I appreciate it bad customer service great dentist need to be a little bit lenient on the pain though

I would highly recommend Northside to anyone. The staff is extremely helpful and friendly. The oral surgeon is very straightforward and honest about the whole procedure, billing, and everything. They treat you like family, which I find to be hard to come by these days. I am very thankful to them for all the help and care they gave me.

If you only have MA, DO NOT GO HERE!!!!He is very aggressive physically and verbally!!! I left traumatized and bawling my eyes out. Any good reviews you read here, I can GUARANTEE ARE PAID REVIEWS!!!He has the POOREST communication skills I have ever encountered in a human being, absolutely no compassion and a bad temper with his clients and his Techs

Dr. El Deeb is very reasonable and flexible. Very polite!! Got my impacted wisdom teeth surgically removed here. Would recommend this place to anyone. Very respectful, very efficient. THANK YOU!

Very kind and friendly people. They did an outstanding job. Im satisfied!!!! Dr.Deeb is the Absolute BEST!!!!!!!

After the ER told my wife that she had a jaw infection that could kill her, we went here as it was the only place available right away. Half of reception was very nice, the other half yelled at us in the waiting room because the hospital didnt email them the xrays. While sitting in the chair after the exam, the Dr. Haggled us on price for about 45 minutes. We were terrified that we didnt have enough money to make sure she didnt die, and he haggled us into a spot where every price he gave us was more than what our dental insurance had already negotiated with him. He lied to us saying that anesthesia would be $1500, but if we didnt report it to the insurance company he could do it for $1000 because he liked us. My insurance company had already negotiated $838. He did this with a bunch of other costs too. Lastly he said if we couldnt come up with $800 up front then we had to leave. We have a $50 dental co-pay. He then also made us sign a contract saying that we would give him another $400 in a month, and $400 more the next month. After the surgery, he tacked on another $750, but knocked it down to $450 because he liked us. I just talked to my insurance company and they have no idea what is going on because they never submitted the claim. None of those prices are even close to accurate, and we shouldnt have paid that much up front. It should have gone to them first, but instead they dragged every dime of saving out of a couple of people who were terrified.

Quickest extraction Ive ever had, and I been in pain for months and every OTHER Dr took 45 min, this Dr El Deeb was quick like less than 10 min, which is good. Ill go back if and when I need.

I went here to have my wisdom teeth removed. I had so many issues here, but ill only discuss my surgery day to keep this from being a novel! I had to be dropped off because of the anesthesia I wasnt allowed to drive after. Three hours after my scheduled time Im still sitting in the waiting room. They later said that there were complications with the previous surgery which is fine, but no one relayed any message to me about this, which would have been nice to know considering I had to make arrangements for a ride home. They also scheduled someone else to have their wisdom tooth surgery at the same time as me.. There was only one surgeon and they double booked the time slot. I know this because I spoke to the woman in the waiting room. I finally get called back and sit in the room where they were going to do my surgery and waited for another 45 minutes. The girl that was assisting was extremely nice and I wish I could remember her name because that was the only good experience I had here. Finally, after my surgery was done they brought me to the back where they monitor you for a little bit. When i got the OK to leave someone walked me up front, but instead of walking me to the door they walked me behind the counter where the receptionists are and had me sit down at the computer to write a google review for them! Are you kidding me?! Besides that being unprofessional I was sitting behind a desk with a ton of confidential information right in front of me. I said I wouldnt do the review and I left. I never went back for my follow up and I wont ever recommend anyone to go here.

I felt rushed. literally the lady gave me an attitude when i walked in. nobody greeted me and they treated me like a kid. don’t go here.

He is a very nice and a friendly doctor. He is always Ready to answer any questions you have about the procedure. Offers personal contact information to call him from after you leave. The place is very nice as well. Friendly stuff and amazing nurses.

The Dr. Really took care of me, I was not in no pain, and when I came home I was still feeling good. Thank you for your service Dr.

It was a wonderful experience! Dr. Deeb was very helpful and it was quick and fast! The best dental service I have received.

The staff at Northside Oral Surgery did a wonderful job handling my dental care. They were very friendly providing excellent service from my beginning to end. I recommend them.

I was referred here by Northpoint health and wellness for oral surgery the doctor is absolutely genius his extraction was painless and flawless I would certainly recommend him! Awesome experience!

Horrible customer service. Reception had no clue what they were talking about, Ischeduled an appointment was told not to eat for 6 hours, lose clothing, etc. I get there and waited 45 minutes nonody was at the desk for 30 of those minutes and when i did talk to someone they yelled at me. Took me back and said i wasnt having surgery that day this was a consultant threw the papers at me snd continued being rude and disrespectful then said i was wasting there time! I am baffled that a dentist officr would treat their clients this way.

These are some of the most unprofessional group of individuals I’ve ever had to encounter. I called Friday because of a scheduled appointment for the upcoming Monday. I was promised a phone call back three times. Then I call Monday the day of the appointment and was placed on hold 3 times for a total of 13 mins each when they came back to the line they had no answers to my total payment of what was due. I also understand language barriers it’s nothing you can do about it that’s life but the people to whom I spoke with made me repeat myself and every answer I gave they let alone it was hard to understand them as well save you time and money people please and thank you

Dont come here. This place is awful! My husband had his wisdom tooth taken out. First they said they would take his insurance then when we got there they said they couldnt. We paid out of pocket. The procedure took less than 15 minutes and they closed the door during it. The Dr kept telling my husband to take his veteran hat off. They hacked his jaw bone and did a horrible job. He has been in and out of the ER with excruciating pain. Now he has a giant hole in his mouth. The Dr refuses to see him. I regret seeing him at all and the dentist who referred us to him should be ashamed of himself!!

Best oral surgeon. Extracted my teeth in less than 10 seconds no pain.

Great customer service. The surgery was quick and nice. No drowsiness. The doctor did amazing.

I loved the service I received hereThey explained each step of the surgery to me from pre to post-op.They were also very friendly and conversational and I felt like they wanted to know me and that they care about their patients.I would definitely recommend them to other patients needing any oral surgery.Thank you for your service!

The staff at Northside Oral Surgery did a wonderful job handling my dental care. They were very friendly providing excellent service from my beginning to end. I recommend them. -MH

The dentist wasnt very nice and was pretty rude to me when i cried but also i guess it doesnt really matter because he did a fine job taking out my tooth. and also it was very fast.

Dr. Al Deeb took care of my two teeth that had been killing me for weeks. My insurance didnt cover having me put to sleep, but it didnt matter, within a matter of minutes Dr. Al Deeb had my teeth removed without me even having noticed. It is a friendly atmosphere and trustworthy dental practice that I would recommend to anyone. Pain free is an important aspect to any procedure, and they allowed mine to be just that.

I got a good first impression of NorthSide OMS when I called to schedule my consultation appointment. I was shocked at how soon they could get me in which is something I was really hoping for. After my consultation I was able to make my appointment for my wisdom teeth extraction for two weeks with no problems. They are very clear on the rules and guidelines to follow prior to surgery with anesthesia and gave me information regarding the expectations of my recovery. They were very nice and have really great members of their staff. I am still in recovery as my surgery was only a few days ago, but I am happy with the overall results and am glad I chose NorthSide.

I was referred by Todays dental(another sucky dentist office) I was told to go to here because I needed oral surgery because my tooth was to close to the nerve. I called to see if they took my insurance they said yes told them my situation on the phone and told them that I needed to be sedated because my tooth was to close to the nerve. They said come in at 11am and theyll take care of me. So i get there Im the only one there and still had to wait 45 minutes for the doctor for him to take one look at my tooth than tell me it was going to be $500 for him to get me sedated to take it out. Told me if the other dentist couldnt do it neither can he. I left crying because it was a total waste of time I told them my situation on the phone and they never mention out of pocket expenses if they would have i would have never came!

This morning I had one tooth extracted on my last molar on my bottom left side. I had been putting it off and finally after the tooth cracked and the pulp was exposed, I bit the bullet and made an appointment with NorthSide because unfortunately I have state insurance and options are INSANELY limited! My soon to be husband, who is a police officer took me this morning and although after having to wait more then an hour to see the Dr (which was frustrating) he informed me that he really liked the doctor and knew he was gonna take care of me, and as a LEO working in our capital city on the streets, he is a great judge of character.... and after reading mixed reviews I have to say I was very nervous, but my husband is a great judge of character and he was right! Dr. el Deeb took great care of me and the procedure literally took five minutes. I had the nitrous gas because I don’t like to be sedated but I still have some nerves during dental work. Once I was numbed up, he started the procedure and he makes it very clear that I will feel lots of pressure but not pain. He also makes sure it very clear that if he can’t numb a patient up properly then they will have to be sedated or seen by another surgeon because he refuses to do dental work that’s painful on his patients. He started the procedure and unfortunately, I felt definitely more then just pressure, so I stopped him and he gave me three more shots then after about five minutes he started again and I had absolutely no pain, it was minimal pressure and literally my huge diseased molar was out in less then two minutes then it took another two minutes to stitch me up. Jessica (who is awesome and very friendly and helpful) turned off the gas and made me breathe in pure oxygen until my hands weren’t tingly anymore (a sign of the Nitrous being out of my system) Dr. el Deeb proceeded to get my fiancé from the waiting room and brought him back to me in the procedure room and explained my aftercare instructions clearly to him and myself (even tho I wasn’t sedated my husband still was gonna take care of me and knew I would be on narcotics later and he takes great care of me and wants to be informed of everything involving my care) explained my prescriptions and we were out the door. Super Easy! Now 8 hours later the Novocaine has obviously worn off and although I am taking Motrin 800mg and Tylenol 3’s, I am have ABSOLUTELY NO PAIN!!! I have had two other extractions in my life on my upper molars two years ago from another MUCH more expensive oral surgeon in Coon Rapids and I had major pain and swelling for weeks! He must have a magic touch because I am not even sore! I wasn’t asked to write a review like some of the other patients stating such things, but I wanted to write a review for the people that may be hesitant on coming in because of other reviews, I have nothing but good things to say and had a wonderful experience in his office considering I was getting a nasty tooth pulled!

Very friendly staff. Dr. El Deeb was completely booked today but he still made sure to fit me in because i was in pain. He is the ABSOLUTE BEST, AND I HIGHLY RECOMMEND HIM!!!!

AVOID AT ALL COSTS

Dentist was rude. Put his hands in my mothers mouth then proceeded to touch things in the room including the door handle to get out of the room with the same gloves on. This place is out dated. Not really sure how he has earned all the plaques hanging around the office.

The team was great and I was really shocked of how fast the wisdom teeth were pulled. Doctor El Deeb was very friendly and did a great job in about 15 min, I highly recommend this clinic.

Dr. El Deeb explained EVERYTHING and put my son at ease. Everything went smoothly!!!

My experience with this dental office was less than positive. Well, the staff was very polite and nice, the Dr, not so much. As soon as I walked in it was very dubious. Dr. El Deeb was not friendly at all. The day before my visit I was in a different clinic and that Dr. was careful not to touch my teeth or careful with my jaw because the severity of my infection. Dr. El Deeb was rude and rough when he grabbed my jaw and when I exhaled in pain he said Theres no need for that. He applied novocane to my mouth at 9:40 and did not come back into the room until 10:30. When he tried to extract my teeth I could not handle the pain anymore and the first thing he says is Theres nothing I can do for you, I can put you under but that would cost $500 I felt that he was treating me different because I was on Medical Assistance. This is the first time at the Dentist that I have ever felt scared and honestly, the first Dentist that I have ever experienced pain with. He was mean and hate this place. Dont go here, I think these positive comments are BS.

We had a horrible experience!!! This guy was extremely unprofessional and just plain mean! This dentist answers his own phone for some reason and he told us one thing over the phone and then wasnt honoring his statements when we arrived. There was a big debacle with the xrays and they wouldnt tell me whether they had them or not, so he claimed that if they didnt have them they would take one for free. When we got there he wouldnt even listen to me about what he had said,he wouldnt even let me say it he just kept talking over me when I tried to tell him what he told me the day before on the phone. He spent the entire appointment lecturing me and my daughter and talking over us when he disagreed with what we had to say, he acutally told us that what we had to say didnt matter. Not to mention a ridiculous wait time. It is clear that the only reason people go to this guy is because he is one of the VERY FEW oral surgeons that accepts MA. That is why we went,we have both private insurance and MA, never would have bothered with this place if not and now that we have experienced it, we will never return. I feel sorry for those who dont have a choice! After treatment he has his many of his clients put in front of a computer to write a review and monitors them while they write under duress. Disgusting and disturbing practices!

This place is horrible!I had an appointment at 10 am this morning and waited for the receptionist for 15 minutes! Just to check in! Receptionist never came to the desk so I left!This was my first time ever coming there!Never again!Ok so I literally just called the clinic to complain about lack of being on time and just got cussed out by the owner!!!!The dang owner of the company told me to go take my business elsewhere!Are u frickin kidding me!!!!!!!

Rude, mean and unprofessional workers, especially the receptionist. was supposed to get my wisdom teeth removed here but glad i didn’t! not sure why this place has positive reviews..

The staff was very friendly and Dr. Deeb is Phenomenal and talented at his profession and I highly recommend Northside Oral to my friends and family.

I was very pleased to find out the oral surgeon could remove my tooth without being put to sleep and he also did a fast and painless job

Good. I liked it, even if Im belligerent when I wake up from being put out.. Super patient. lovely humans.

Very happy with there service I feel so better they treated me really good I am walking out a happy customer.

Awesome felt nothing

First of all, i live in mankato & they made me drive 2 1/2 hours to tell me they dont know if im approved for the surgery through my insurance yet. I took off work & so did my grandfather! Waste of a drive. When i went back for the surgery 3 weeks later again & they put me under & did the surgey. Everything was fine but after the fact when i was still loopy from the anesthesia they tried to make me do a review! So unprofessional to do that but all else the surgey went fine & next day feel a little pain but its tolerable.

1st of all i have to put a star to leave my comment, but if i had a choice I would block their website so No one could come here... I have ma and had the worst pain of my life from 11-2-17 throughout the weekend... if you have ma you know how hard it is to find someone to accept it for an emergency oral surgery!! Well being in the pain I was in and how desperate I was to relieve it I had found this place and the dr.deeb seemed very eager to help me!! I showed up at 10 am 11-6-17 waiting for my insurance to approved the emergency extract tooth they finally accepted it around 12pm, but I was going to need to be put under anesthetics for this kind of procedure as well as 500$ for the anesthetics and 250$ for the tooth, as well as a s3cond driver of cours3 because I was going to be unable to drive!! Well I waited an additional 45 before my fiance came with payment and to be my second driver!!! At 1pm I was finally being put under and the procedure only took 10 minutes... I dont remember anything from 1pm 11-6-17 until 8 am 11-7-17, now its 11-8-17 at 9am to come get my car and they are saying they had it towed because it had been there since 11-3-17!!! Very rude and unprofessional, so now 750$ later I look like Frankenstein I am in more pain than I was before, 10 stitches later and narcotics I can finally drive and my car has been towed... oh but its only 250$ to get it back and a 45 minute drive to find it!!! Wtfrank really how are you going to charge someone 750$, tell them they cant drive and then when they can you say i didnt know you drove separate, I didnt know you waited a while day... like really why play dumb and then to tell me its been here since friday... I didnt even call and make this appointment until Monday!!! Wow thats pretty much all I can say right now... if I could upload a picture if before and after I would its horrible!!!!

I had my wisdom tooth out and was so nervous but it was quick and painless! Dr El Deeb even made a couple jokes to make me relax! Thankyou!

Great staff and Dr. El Deeb was awesome! Highly recommend

Great Doctors, very friendly. Very good job!

Under the circumstances (my lack of dental care) they did a great job. I would encourage everyone to take the best care of there teeth before you have to have extensive procedures done.

I had 3 dental implant done 5 years ago by dr. El Deeb ,and I just returned from a follow-up visit .Im very satisfied and Ive been treated very well by Northside Minnesota oral and Maxillofacial Surgeons, and by dr.El Deeb ,he is the best. when I was shopping for dental implants he was the only one to warranty them for life. I recommend them highly for everyone who need dental implants or oral Surgery preceder

Very unprofessional and rude. I will never do any business with this company again

Very nice people very helpful best oral surgeon in town

My complaint is valid. I did not make it past my experience with reception. The severe problem with Northside Oral and Maxillofacial Surgeons relates to poor HIPPA practices (The Health Insurance Portability and Accountability Act of 1996). The waiting room/reception area is very small; so anything being discussed at the desk is heard by all in the room, even without trying to listen.After checking in, I took a seat and proceeded to listen to the receptionist talk to various insurance companies about clients. Names, account numbers, date of birth, etc., were all discussed in conversational tone for everyone in the room to hear, I was very annoyed, but was just going to deal with it and wait my turn to see a provider.I was called back to the desk to give my wifes SSN. I grimaced then looked behind me to indicate, through my body language, my concern for information security, but the receptionist was unconcerned and appeared annoyed with my concerns. I said I was uncomfortable saying it aloud, perhaps hoping she would hand me a paper and pen to write it down on (a bad practice also, if thrown in a trash can). The receptionist didnt even lean forward a bit so that I could say it softly. I was just supposed to belt it out and hush up. I can not stress how quiet and small this room is, and now there were 6 bored people watching me talk, because they could sense that things were getting exciting.During all of this, I am surveying the receptionists work space--it was textbook, worse case HIPPA scenario--could have been used as a training video of what not-to-do. There were photocopied pictures of client’s driver’s licenses and insurance cards spread all over the receptionist’s work-station. You could see that it was not an instance of just at that one moment, because there were piles of papers and manilla envelopes and folders stacked around her computer...this was obviously a chronic condition.My concerns for privacy were treated with disdain. I did not point to her desk and say, look at this! but I did try to explain that she was not following best-practices and protocols for Personally identifiable information (PII), and yes, I was getting heated. My points were not being agreed with, instead I was being put on the sir, you need to calm down shelf, and once it goes there, it becomes about the receptionists ego being bruised, and not about the subject at hand.We are at a medical office and these are social security numbers and DOBs; we are not at a restaurant where I am being a fussy customer complaining that my steak was cooked medium instead of medium-rare. Even in a scenario where the client is rude, it still does not trump HIPPA concerns.This is a severe problem at this office. The surgeons and their skills may be just fine, but I left and never found out. HIPAA violations are not only damaging to clients (should be first priority), they are also expensive for the provider. The penalties for HIPPA noncompliance are based on the level of negligence and can range from $100 to $50,000 per violation (or per record), with a maximum penalty of $1.5 million per year for violations of an identical provision. This office is a buffet of violations.

I called to ask what time my appointment was at, an the person who answered the phone yelled at me very rudely saying were a walk in clinic we dont do appointments.

The experience was good here, I would recommend anyone to go here..

Awesome person..love his can do attitude

Excellent job thank you dr eldeeb

This place is rude and cold. Theyre insensitive and pushy. They didnt tell us any restrictions prior to appt and was upset that we didnt know and left is unprepared. Tried to get info on my procedure and was told nothing.

It was fast and i felt very little pain just pressure and pulling i got my four wisdome teeth taken out i recomend that if u get your teeth done that this is the right place

Doctor very professional and caring.