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Crabtree & Crace Jewelers
470 Neal St B, Cookeville, TN 38501, United States
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Comments
Ro
Review №1

My husband and I have been enjoying the selection of jewelry, and the owners knowledge of anything, and everything, related to jewelry, for many years now. The owner prides himself on his honesty and professional manner.

Da
Review №2

Very helpful in finding my wife and I our wedding bands. I bought the engagement ring from here too. He cleaned it up as we sat and looked for our bands. Good to do business with.

Ch
Review №3

The service was a little slow due to Covid but my ring turned out beautiful! Thank yall so much!

Na
Review №4

Came here to get a price on some broken necklaces. The man helping me was very rude. He tried to say then the gold was suspect, I guess not real but I mean hes a jeweler he ought to know that or not. Then trying to get me to give him a price of what I was wanting for it. When I dont have a clue what gold even goes for. I finally just told him I would just take it to somewhere else.Then he said I was trying to play games,really. How do you play games about jewelry at a jewelry store where they have test that they can test gold to see if its real stupid idiots.

Da
Review №5

I had an excellent experience buying my fiancees engagement ring at Crabtree and Crace. Ted was not only helpful and kind, but he worked with me to help keep the surprise which was above and beyond what I could have asked for. Im so grateful for this business and Im glad I made the right choice in coming here. I absolutely recommended Crabtree and Crace for all your jewelry needs.

Ch
Review №6

Love all the inventory of beautiful jewelry they have on display when you walk in! Very warm and inviting atmosphere. The owners are very knowledgeable about jewelry and they can even change your yellow gold pieces into white with a new machine they have. If you ask they can explain it better. They do some repair work too, ask for details. If you cant find what you want they can help you design something that is one of a kind. In fact Ted designed our wedding ring set 39 years ago. I still wear it and love it! People always comment on how unique it is and how my husbands and mine match. Made to look like bamboo bands, very popular at the time but I could not find something unique so Ted designed it! Michael and Holly can also help you, and they are full of energy! All three make it a fun shopping experience! Prices are the best too! They can order anything ! Have fun when you go and tell them Cheryl sent you!

Li
Review №7

Rude, manneeless & wont let you finish ur questions ir asking. I dont want or need you to buy anything Ive got I was simply asking the price of silver because iim allowed to do that I reckon or maybe not since you got so bent out of shape. Very rude man!!

Sh
Review №8

I would highly recommend this store be your first stop. They can design and order the jewelry exactly how you want it. Also, they have a great selection in the store. They offered me a great discount and were very happy to answer all my many questions. I am planning on purchasing all my jewelry here in the future even though i moved farther away. Just contact the store and they can help u out remotely. Their customer service is unmatched. Holly made it such a fun experience for me. I can tell she truly enjoys offering her customers a product that makes them feel beautiful and special at a great price. Cant wait to design my next piece!

Ho
Review №9

We got my custom engagement ring from Crabtree & Crace Jewelers. I couldnt find the exact ring anywhere so they took parts of three different rings and combined them into one ring that we designed from scratch. They provided exceptional service and saved us some money compared to other local jewelry stores. Ted helped educate us on Diamonds and Gold so I was able to custom design the perfect ring. The ring turned out stunning. I will be recommending them to all my family and friends for their jewelry needs.

La
Review №10

Amazing place. Incredible people. Thank yall so much for everything yall do.

Bi
Review №11

Got a great deal on an engagement ring very helpful

Mi
Review №12

Just bought two Italian diver watches that are very hard to find but they were able to go to their overseas connections and acquire them for me at a great price! Very fare and helpful. Look forward to doing more business with them in the near future.

Je
Review №13

Michael and Holly are an exceptional team in their industry. After talking with several jewelers, they were the ones I ultimately trusted to bring an heirloom, family piece to its most pristine condition. Their work is excellent, and I will recommend this business to others.

Li
Review №14

The expert staff will work with you so that you dont break the bank while buying the perfect gift for your loved ones. Their online catalog is a God send when looking for the perfect gift if you want to search before walking into the store or need to order something to be shipped. If needing to buy jewelry this is definitely a place that cant be beat.

Mi
Review №15

I always have a good experience with this store. The staff is super friendly and willing to help you. They have a beautiful selection of jewelry to choose from. I love this place.

Ch
Review №16

My fiancee and I came to Crabtree & Crace, with not very high expectations after visiting several different jewelry stores in Cookville. We met with the owner, Ted Crabtree - who was very kind and patient. He took the time to listen to our needs and has an absolutely gorgeous selection of wedding rings for both bride and grooms. If the product is not available in the store, he will get it for you asap. We were thoroughly impressed with the level of professionalism and selection available, as well as the price.We would highly recommend Crabtree & Crace for all of your jewelry needs. There is a wide variety of other divine pieces available for everyone, and any occasion.

su
Review №17

Just received my new gold chain and I love it! Great service and fast delivery. Its great to have a jeweler you can trust! I would recommend to my friends.

Ai
Review №18

Excellent selection! One of a kind...unique designs !! Great prices!! If you are looking for excellent customer service...from a family owned business... this is the place to go! You will be completely satisfied! 5 star service guaranteed!

Ro
Review №19

It was a great experience working with them!! They made my Fiancé’s ring exactly the way we both wanted it. Highly recommended!

CH
Review №20

Excellent service and fair prices. Great selection as well. Have purchased gold chains, watches and other jewelry and always pleased with quality.

El
Review №21

I have been doing Business with Crabtree and Crace Jewelry for 15 years. Always find beautiful items at great prices. They always do all my repair work. Ted always takes great care of me!

Mi
Review №22

Got my fiance her engagement ring here. Couldnt be more pleased. He custom built the ring to exactly what she wanted and it turned out beautiful! And the price couldnt be beat. Thank Ted!

An
Review №23

Ive been using Crabtree and Crace Jewelers since 2001 when I purchased my Wifes engagement ring. Unlike those chain stores not only do you get higher quality at a better price but you feel like your talking to a friend who is helping you make the right choice for you. Since 2001 Ive been back for an high quality watch and last year for our 15 year anniversary they made me a custom mother daughters ring that cost me 1/3 less then Jarods quoted and I got bigger and better stones!! Currently there searching high and low for a specific Rolex for my wife to give me for Christmas.

Ri
Review №24

This is a great company with a great selection of jewelry! They did a great job helping me look for the perfect ring for my wife. Thanks again for helping me!

An
Review №25

Wonderful family business that goes above and beyond the customers expectations. Professional passionate and excellent products. Checking them out is a must.

Ap
Review №26

Love this jewelry store, very helpful and not pushy in trying to make a sale. Purchased a diamond necklace looks original not like anything else Ive seen. Highly recommend them.

Br
Review №27

Surprised my wife by having her diamond reset on her wedding ring. They were very friendly and helpful and restored her ring to like new condition. Would definitely recommend!

Jo
Review №28

I took my kids in to pick out a mothers day gift, they helped keep us in budget and choose a beautiful necklace for my wife! She loved it!

Ra
Review №29

Mike and Holly do a great job and have an awesome selection. Will have to drop by and check out the new silicone rings. Wish these were around when I was in the military.

li
Review №30

Excellent selection of jewelry to choose from. Great people to work with, would recommend them for all your jewelry needs.

Mi
Review №31

I had an excellent experience with Crabtree and Crace and would recommend their services to all my friends and family. They are very knowledgeable

Do
Review №32

Awesome people to deal with. Warm and friendly staff able to meet all your needs.

Pa
Review №33

Awesome store with outstanding service. Ive had excellent service and results.

Li
Review №34

Amazing custom jewelry. My daughers engagement looks perfect.

Le
Review №35

I took a ring in to have it appraised, He said it was worth between $150-$300.We took it to 2 other stores it was worth $3000. I will never be back.

Ir
Review №36

Extremely Pleasurable Experience with Knowledgeable owners who go the distance to make you happy with your purchase!!!!!!

pi
Review №37

Super kind and knowledgeable staff!! Wonderful selection ++

La
Review №38

Outstanding quality and service of their products very helpful

Ra
Review №39

If you need a watch, bracelet, engagement ring and any type of Jewelry you need Holly and Mike!

Th
Review №40

Worst place to do business with the old guy there is very rude he talks to you like your a piece of trash and he lies to you about the prices of gold and silver I went in there to sell a 14K gold bracelet he tried to say it was junk and only worth 40 dollars I took it to cash for gold they gave me a 100 for it,I wouldnt recommend this place

Do
Review №41

Excellent selection at good prices.

Ke
Review №42

If I could give this store no stars I would. They want to steal your stuff and turn around and sell it for more then its worth. Your a sorry buisness. Wouldnt wast my time taking anything to them to sell!

Ra
Review №43

Great staff and variety.

Information
12 Photos
43 Comments
4.5 Rating
  • Address:470 Neal St B, Cookeville, TN 38501, United States
  • Site:http://crabtreeandcracejewelers.com/
  • Phone:+1 931-525-7325
Categories
  • Jewelry repair service
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:9:30am–6:30pm
  • Tuesday:9:30am–6:30pm
  • Wednesday:9:30am–6:30pm
  • Thursday:9:30am–6:30pm
  • Friday:9:30am–5pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–6:30pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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