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Carlen Chevrolet Service Center
330 W Spring St, Cookeville, TN 38501, United States
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Review №1

Mike Leckenby has been taking care of my vehicles since 2006. His knowledge of the vehicles and his professional manner are outstanding. He has kept my 2003 Tahoe running like new and it has 212000 miles on it. The service is always prompt and professional. He has also taken excellent care of my 2017 Yukon. When ever I go in I am greeted promptly and the service is always on time with outstanding work done. I would not take my vehicles anywhere else and highly recommend this business for automotive repairs.

Sa
Review №2

I purchased a new 2021 Tahoe High Country last year and the buying experience with Tim was great. BUYERS BEWARE OF SERVICE DEPARTMENT. They advertise free oil changes. So everyone should be aware I towed my 2021 Tahoe in for battery issues (strange as it’s new) i didn’t expect to leave my vehicle but before I knew it they had it in the shop and putting me in a loaner. That smelled of cigarette smoke. I had left all my personal items including my wedding rings I had off and out to take to get sized the following day. I get my vehicle back after 5 days with no explanation to why my NEW battery is no good and to find they STOLE MY WEDDING RINGS. Someone in that service department is a thief. Make sure you take your belongings out if they’ll even let you. Brent needs to take a class in customer service. He must have miserable with life and his job must be awful or maybe he’s the one the one that stole my wedding rings? They’ve been reviewing tapes for 2 weeks. I’m certain I wont get them back but I’m also certain I will tell everyone I know your service department steals!!!! Shame shame on you! Billboards to follow!!!

Fl
Review №3

They are all helpful with your question on caring for your vehicle(s). Friendly atmosphere and an experienced business. Have you driven a Chevrolet today ? I do.

Ji
Review №4

Quickest oil change in town. Clean and polite techs and employees.

Ri
Review №5

Awesome one of the best in our area.

ju
Review №6

Always friendly. Home of the lifetime oil change with purchase. Got one of mine today

Va
Review №7

Thay are absolutely wonderful. Very knowledgeable, polite and efficient.

Kr
Review №8

Awesome customer service! Thank you Tara.

St
Review №9

Always able to fit me in and when the maintenance work is complete, they give me a rundown of the condition of my vehicle.

Ge
Review №10

Mike & Kenny run a tight repair shop and it is great to know that they are there to do my repairs...!

Ca
Review №11

Great as always

Information
2 Photos
11 Comments
5 Rating
  • Address:330 W Spring St, Cookeville, TN 38501, United States
  • Site:https://www.carlenchevrolet.com/ServiceApptForm
  • Phone:+1 931-650-3333
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto glass shop
  • Brake shop
  • Car battery store
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–8pm
  • Wednesday:7am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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