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Acceptance Insurance
1543 Hwy 138 SE Ste P, Conyers, GA 30013, United States
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Sh
Review №1

I live Mr. JUSTIN HIGHTOWER he has the most wonderful customer service. He is the best gotta love him. THANK YOU FOR EXPLAINING EVERYTHING AND BEING SO PATIENCE

A.
Review №2

Justin Hightower is the bomb dot com. Hes been very patient and so willing to help with my needs and concerns for my auto insurance. Id definitely recommend this company!

Ke
Review №3

Alonzo has great people skills! Extremely courteous and patient. A pleasure to work with him!!

Ro
Review №4

New to the area. Conducting business with my hands full all day. Shayna Phillips-Worthy was the best and most patient and compassionate agent I could have asked for. Shayna made my experience so much easier by answering my questions and reassuring I made the right choices...Thank you.

Le
Review №5

Alonzo from congers was such a great agent! He helped me in everything I needed and he is the best I’ve had so far! Thank you Alonzo!!!

Jo
Review №6

MMr. Justin Hightower has been a great help to me and answered all my questions and has been professional informing a great accest to your company thank you Joe Hawkins....

K
Review №7

Justin was great during my call to make a payment … super professional.. thnks

Fr
Review №8

I was recommend to Acceptance Insurance by a former colleague.. Shayna Phillips gave me some really good quotes.. I’ll always use Acceptance Insurance because of the professionalism I received from Shayna!

So
Review №9

Shayna was extremely proficient in going over my policy, she made sure that I understood every detail unlike other agents that I worked with in the past. Also, she is very professional and friendly, i recommend this agent to anyone looking for quality and affordable coverage.

Kh
Review №10

Alonzo Pitmon, is the BEST! He’s informative, knowledgeable, professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls.

La
Review №11

Shayna was very knowledgeable and pleasant. She addressed all my questions and concerns and provided me with options that best fits my needs. Thanks Shayna!

Mi
Review №12

Shayna was extremely proficient in going over my policy, she made sure that I understood every detail unlike other agents that I worked with in the past. Also, she is very professional and friendly, i recommend this agent to anyone looking for quality and affordable coverage.

Ch
Review №13

The Representative I spoke with was kind and caring, and very informative.

Ca
Review №14

The top notch service I received from Shayna was second to none! She was very knowledgeable and made me feel comfortable. I would highly recommend Acceptance Insurance, Conyers, GA to my family and friends.

Ja
Review №15

To whom it may concern, Alonzo went over and beyond for us on 09//14/21.He was very concern for us .He really cared for us.Alonzo made us feel like family..We need more Customer Rep like him.

Ja
Review №16

Shayna Phillips was thee best!!! Very informative, pleasant personality, very patient, and really got me a better plan!!! This was the best decision I made in a long time!!! Thanks for helping me save.

Sh
Review №17

I came here because a friend recommended them. I spoke with Shayna to get a quote and she was great. Its insurance, so the price really depends on you, but the service at this place was exceptional. Shayna was attentive and she listened instead of shoving prices down my throat. She answered all questions I had, honestly, and called to check in without being over bearing. All of my customer service needs were exceeded here and I would recommend it just as my friend to me. If you decide to check it out, ask for Shayna. Im sure everyone is great, but shes a star.

Br
Review №18

Zo was great helped me very nice and knew wat he was doing fast and understanding I recommend this company

So
Review №19

Buying car insurance couldn’t have been made more simple . I was assisted by a lovely lady named Shayna she was very patient and informative she helped me understand my options and make the best decision for my family . I am very grateful for her services.

Ja
Review №20

Awesome office. The people here are highly energetic, kind and helpful. Shayna is so sweet and highly knowledgeable. I definitely recommend this place.

ma
Review №21

Acceptance insurance is a great company with very competitive rates. I have used this company for many years. So if u ever need insurance please stop by Conyers location. I was referred by Shayna Phillips.

Vi
Review №22

Youve tried the rest now its time to try the Justin Hightower best. Great customer service. He gave me competitive quotes on insurance prices and it seems that they care about you as a customer

Oc
Review №23

Shayna Phillips is the absolute best! I was unaware my policy needed attention and when I called in she got me taken care of in no time!!!!!! She went above and beyond to make sure I got it taken care of so that I was able to get an updated sticker for my vehicle. We did everything over the phone in less than 15 mins. I am big on customer service as I work on the frontline as well being that I am a receptionist. Shayna is my go-to girl for all my questions. Very pleasant woman. 5 stars

Br
Review №24

Spoke with Shayna about a insurance quote. She was very pleasant and so informative. Talking with her is making my insurance choice easier.

Al
Review №25

Shayna was and always is great when I encounter her. She was kind, helpful, and knowledgeable.

Ja
Review №26

Shayna was absolutely amazing. To find such a hospitable being, in the insurance agency is truly a blessing. I’ll be referring my colleagues and friends to not only this agency, but to this location only! Impeccable experience, thanks so much, Shayna!

Ma
Review №27

Michael was professional and kind. Definitely recommend him to anyone that’s needing good service!

Am
Review №28

Alonzo was a great representative, super friendly and polite. He saved me a lot of money and was able to help me get the cheapest rate out of all insurance companies I called today I would definitely recommend acceptance insurance 😌. Trust me you want regret it.

Xi
Review №29

Talk with Mrs.Shayna about getting some insurance and she helped me a lot with making a decision on getting good insurance and great rate. Thanks again Mrs. Shayna

Am
Review №30

I started my insurance policy at this company with Justin Hightower roughly 2 years ago and from my very first encounter with him he was pleasant, knowledgeable, helpful and a joy to speak with. He always goes above and beyond to help me with what I may need but makes it seem effortless. I’ve had the opportunity to switch to other companies and being honest I stay with acceptance bc good customer service (that’s consistent) is extremely hard to find and Justin has provided me with that each time. I know most companies do not reward or recognize their employees as they should. I’m not sure if acceptance is one of those companies or not, but somebody needs to give this man his flowers while he’s still around. Thanks Justin you’re the bomb!

Ti
Review №31

Jamauri Freeman email coming from Lamont Fields for The Awesome Customer Service from Alonzo

Te
Review №32

The employees have great customer service, each visit is even better than the last. Keep up the awesome work!

Vi
Review №33

I got insured in literally less than 5 mins! My agent was Justin. He’s very professional, quick & has a positive attitude! I also had been searching for insurance for almost a week & he got me the lowest rate I’ve been quoted! I definitely recommend Acceptance Insurance.

Br
Review №34

Been my insurance for the past few years now! Inalways speak with Justin, I love the price and the value they provide, theyre professional and very quick responding. Definitely go to!

Ni
Review №35

Shayna Phillips is a wonderful insurance agent.

Ke
Review №36

My agent was Alonzo , he was very professional and kind. He was patient with me and made sure I was aware what my policy would hold !

Ka
Review №37

The agents in this location are amazing, so energetic, and always willing to help !

To
Review №38

Justin is a great worker and has great customer service and wonderful energy

Ti
Review №39

Very professional and thanks to shana Phillips for all your help you went above and beyond .

Ad
Review №40

I really like the experience the agent was very helpful I like the way he was very professional in the way he was explained in the things of very good experience With the agent Justin

Al
Review №41

Fast courteous Service.

op
Review №42

One of the best businesses I have ever had the pleasure of working with. I highly recommend and give great kudos to the Acceptance Insurance team. Mario I appreciate you so much..

Mo
Review №43

Thank you for a Wonderful experience Justin Hightower!!! I have never been excited about insurance or spending money, but after meeting Justin I can’t wait to be a customer! He was very knowledgeable about everything I needed and took the time to effectively point me in the right direction at the most economic saving. And he was kind and friendly and made me laugh! Acceptance Insurance should be very happy to have you on their team!

Mi
Review №44

Don’t know where to begin, Mario Gressey! He search & thrived for the best quote. Made it very easy for me to make a decision! I appreciate him & the company’s business!

Ho
Review №45

Acceptance Insurance is THE BEST insurance company I’ve ever come across for Commercial insurance... EVER!! The staff is both knowledgeable and helpful! My rep was Michael. Michael was simply AWESOME! He displayed patience, curtesy, problem-solving skills, and his professionalism was IMMACULATE!! Acceptance Insurance is 100% AWESOME!! I’ll definitely spread the word!!

an
Review №46

Thank you justin for great customer service very kind and had much respect...Great Job Im happy he took care of me

Pe
Review №47

I had to rate this office five stars ⭐️ ⭐️⭐️⭐️⭐️. The customer service is outstanding. There knowledge of insurance is exceptional. They made me feel like family and not just a customer. I will refer all my family and friends to them. Ask for Justin, Mike, or Mario if you need insurance.

Ma
Review №48

This was my first time having to speak to someone who could actually help me with everything I am looking for. I love the customer service. Fast and easy thank you so much

la
Review №49

My experience with mr. Mario gressy was awesome. I came in frustrated and hopeless with my insurance coverage issue and in no time Mario lift all of that frustration. He was very professional and pleasant. As I sat down he assured me that he would give me a peace of mind and he did just that. I am great full that for all his help and support. I am happy that I chose acceptance insurance.

Br
Review №50

This place is truly amazing. When I went in Justin helped me. He was very welcoming and knowledgeable. Great customer service. I recommend this place to everyone for their insurance needs, ask for Justin. Hes great.

So
Review №51

Very pleased with service. Mike has been an attentive, knowledgeable and professional agent, providing excellent customer service. He also gave great advice on insurance coverage and made sure I had sufficient information to make the best decisions for my needs. Great follow-up and was most helpful above and beyond just selling me insurance. Even calls to remind me when payment is due and helped understand autopay so I don’t get money taken away when I need it the most. Highly recommended 🌟🌟🌟🌟🌟

Ke
Review №52

Justin is the man! He was very informative & got me the best price around all of Conyers. Id highly recommend them 😎👌

L.
Review №53

I did a quote online and just before making a payment Mario called me and was able to get me a lower rate . He was very helpful and professional! THANK YOU MARIO . EXCELLENT CUSTOMER SERVICE !

Sh
Review №54

Justin is very professional. And the customer services is superberb

It
Review №55

I feel like I’m paying way to much and their customer service is HORRIBLE period!

Mi
Review №56

Mario Gressy had very great customer service , and was very professional. He was very understanding when it came down to understanding what I needed and a very great listener. I honestly loved the service I received from Mario, you can tell he wants what’s best for his clients. Thank you !

Al
Review №57

I called in for insurance, really discouraged an I spoke with Michael Delcristo, he promptly handle my situation and got me the best quote an was very very helpful and courteous.. he promised me from the beginning that he could get me cheaper insurance and he did just that.. I’m so happy an will definitely refer my family an friends.. thank you Mike

Vi
Review №58

Let me start by saying if I could give 10 stars I would. From initial contact until we said good bye, Justin was an absolute DElight to work with. I appreciated his desire to get me the best rate possible and with my circumstances, he did. I look forward to extending their information out to others in need and I WILL NO DOUBT pass them to JUSTIN. Such a sweet spirit. The office should be happy to have someone with his heart around.

Br
Review №59

This company and staff is the Absolute Best😊 The customer service they provide is 20 star quality service. Their prices are amazing and affordable. Keep up the great work!!!!!!!!!!!!

Ed
Review №60

Came in for a quote. I received great customer service. It was also a speedy process. I will be doing business with this company. Thank you Mario

me
Review №61

I had the greatest experience with Justinthe process was quick and painless unlike most insurance companiesthey are straight forward about pricing which is refreshingI would recommend this place to anyone who doesnt want to pay a lot of insurance

Do
Review №62

Justin is the greatest made my switch from one vehicle to the next a piece of work.

Qu
Review №63

By far the best insurance experience I had thus far. After getting quotes from 5 different companies. Justin offered the best rate with more coverages than other companies where offering. Justin and the rest of the staff really believes in the Acceptance “motto” We live where you do !!

Ab
Review №64

Mario Gressy is amazing!! He provides great service, and has good knowledge of insurance. Most of all he is very professional!

Al
Review №65

Mario was very professional and helped me save $200 on insurance. I thought I would never be able to find cheaper insurance but he helped me so much. Thankyou so much Mario I appreciate you so much.

Ja
Review №66

Friendly, professional, & respectable…

Ai
Review №67

Highly recommend! Awesome customer service And very clear on explaining and answering any questions.Very well at handling their job. Awesome multitasking skills. You won’t be disappointed!

ro
Review №68

Great customer service I strive on customer service have only dealt with Justin love his customer service and this gentleman energy is so positive. If you want great quality service go to Acceptance in Conyers Ga.

De
Review №69

The best response, professional and customer friendly services...

di
Review №70

Thank you so much Mario Gressey for your Impeccable service and unmatched professionalism. Really thought I was put of options until you helped.

Li
Review №71

Two words: >> Mario GressyI and my husband added on an additional policy. It was another savings we could use in the policy we were looking for. We were offered to merge the two policies as one in order to save additional money. Of course we jumped right on it.What we discovered was that in the merging process, the original policy remain active and wasnt canceled. I called my local office and spoke to Mario Gressy. This young man was professional and worked immediately to solve our issue. He communicate to his peers then called back saying our situation was addressed and resolved.. in the same day; And the company was willing to see to it we would be reimburse. We are happily waiting for the reimbursement. :)This is the kind of service I experienced, and you would want to experience too.

Lo
Review №72

MICHAEL was very professional . He explained and took his time on writing up my policy.

Ro
Review №73

Maro gressy he’s the best !!

Be
Review №74

They could not help me,

lo
Review №75

Best insurance company in the area. Michael answered all of my questions and I left there with a policy tailored to me. Everyone in the office is very professional! Thank you guys!

St
Review №76

Justin is the bomb .com!!!!! He provided me with a very good rate!!! If you visit this place I would definitely recommend that you work with justin!He was Very professional and he will definitely help you out !

GT
Review №77

This office and staff is by far one of the most elite group of insurance agents Acceptance has in Georgia to my knowledge. I’d like reiterate and emphasize the knowledge and professionalism of the staff with a special acknowledgement to Michael, his enthusiasm and willingness to explain the process and benefits of Acceptance was by far one of the most enlightening and pleasurable experiences I’ve had to date.

Br
Review №78

Customer service is excellent and they have options that cater to your specific needs.

br
Review №79

Really great rates, and excellent customer service from the managing agent Justin. My experience felt like first class! I would recommend this company to anyone who needs insurance!

Qu
Review №80

Great experience overall. They guy I talked to was very helpful and quickly got me the quote that I needed

Ta
Review №81

I was assisted by Michael. He was more than helpful. I was very pleased with his customer service, he took care of me and got me cheaper insurance as well. I’m SUPER excited. Thanks Michael

Lu
Review №82

Mario l, Justine and mechael provides outstanding customer service. They also have great knowledge about insurance. I recommend this location for anyone who is looking to have an easy and insightful experience

ma
Review №83

This office was very professional and they gave me the best rate I ever had! I would recommend them to anyone!

To
Review №84

I was very pleased with the agent Michael he was very knowledgeable and professional his customer service was excellent I would recommend this company

Ka
Review №85

Michael Del Cristo did an excellent job with customer service !!

Ti
Review №86

The staff here was a lot of help especially Mario who quoted me. He helped me with my insurance and explained my policy and benefits

El
Review №87

Great Rates! Great Environment! Everyone there are very welcoming!

Cr
Review №88

Michael has a great understanding of his job and goes the % to get the job done for the customer above and beyond expectation.Acceptance should be very proud to have a top notch employee working for them.

Ce
Review №89

Mario helped me save 87 dollars a month from my previous insurance. Big difference!

Ap
Review №90

The service was great, Michael went out of his way to get me the best deal. He was also very kind and courteous.

Ja
Review №91

Great customer service. Very informational and detailed when questions are asked. I would highly recommend this company.

Lu
Review №92

They are so heartwarming as soon as you walk in the door and work with whole heartedly to make sure you have the best prices.... Highly recommended!!!

Mi
Review №93

Good customer service

Ch
Review №94

Mario was suppose informative. I was able to get insurance at reasonable price

De
Review №95

Scammed us of money, then cancelled our insurance without sending any paperwork, If I could give 0 stars, I would. Theyve affected my livelihood how me and my people are affected by this traumatic

Ja
Review №96

Michael was extremely helpful and his customer service skills are excellent !!!

Re
Review №97

Acceptance was very helpful & professional. Mario & Justin we’re knowledgeable & polite throughout the entire process.

Qu
Review №98

I want to thank acceptance insurance for their help getting my insurance policy started. micheal was very perfessional as wellas informative. This company will give you information needed to get a great quote. You will only pay for what you need. Thank you all. Micheal continue youre great customer service.

To
Review №99

I dealt with Michael on the phone and he got me great coverage for a great price

Ma
Review №100

Mario was extremely helpful and the quote was very affordable.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:1543 Hwy 138 SE Ste P, Conyers, GA 30013, United States
  • Site:https://locations.acceptanceinsurance.com/ga/conyers/1543-hwy-138
  • Phone:+1 770-922-1887
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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