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Premier Heating & Air
1395 Business Center Dr SW, Conyers, GA 30094, United States
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KC
Review №1

I cannot express how grateful I am to Premiere Heating and Air and Kyle and Jabryll for getting me some air working in my home after having so much difficulty with other companies. They did not give up on getting me a system in to get me cool until my replacement system was installed. Absolutely professional and so kind. They were exceptional! Great appreciation to Avery and Bryan as well. I’ve never had this type of care and service as I can recall from a company. They went above and beyond to help me and my family get cool again from 93 degree heat in July! I could go on and on but simply Superb.

TO
Review №2

This is long overdue, I used Premier Heating and Air to install a new AC and heating system in February. The representative Wendall came out immediately and did a great job explaining everything about their products. He was upfront on prices and with hidden or extra fees. The installations guys Michael and Jesse were great too! They were very nice and polite. I saw them working hard and diligently. I really shopped around before choosing Premier Conyers. I had five estimates. Im so happy that I chose to use Premier. I would use them again and highly recommend them!!

Je
Review №3

Now usually I dont do this, but Michael and Jesse were so great that I just HAVE TO leave a review.! They installed my new AC and Furnace in just a few hours. I told them I work from home and they were extremely courteous of that. I was even able to take a nap on my lunch break with no disruption. They were funny and professional and my house feels amazingly cool now. At 6 months pregnant, they have me in a tropical winter wonderland. Im so grateful for their hard work. 10/10 WOULD RECOMMEND

do
Review №4

Gini and Hailey are so professional and helpful. They always get me scheduled right away. All the techs are so knowledgeable. Highly recommend this company!

Vi
Review №5

Brandon Smith was our tech. He was professional and thorough. He walked me through everything he was doing and made sure that I was completely aware of anything that I needed to in the future. Exceptional service!

Ja
Review №6

The technician Jybrelle was very helpful and explained step by step what he was doing. He gave me tips to prevent this from happening again. He was a very nice guy. I didnt feel cornered or comfortable with the options he gave me. Will continue to use them. In fact I bought the maintenance plan. Worth it.

Ly
Review №7

We had an issue with our heating and air unit. I have tried contacting other heating and air companies in the past. The other companies didnt meet my expectations. Ex: I was told I needed a new unit. I wouldnt be able to find the freon I needed for my unit. Also, I was told my thermostat needed to be replaced.Blake and Kyle came to my residential area from Premier Heating and Air, and checked out my unit. They knew what my issues were and got it right the first time. The job they performed was beyond my expectation. FYI I didnt need a new unit nor a thermostat. And they supplied me with my freon. Other heating and air Technician can benefit significantly from Blake and Kyle. Superior service and very friendly Technicians.Thumbs up guys. Keep up the good work. :)

St
Review №8

Cameron is the best technician Ive seen in hvac in years. He is congenial, humorous, God fearing and has a wealth of knowledge for a gentleman his age. Excellent appearance, excellent workmanship, excellent customer service. I hope my son grows up to be like him. He brings honor to your company and his mom and dad. Super guy!

Do
Review №9

Premier Heating & Air and Brandon Smith!!! Is all I need to say! My man was on time! He notified me when he was on the way. But his work ethics, professional and knowledge of his job is amazing!!! Brandon went over and above to make sure that our family would be cool tonight!!! I definitely can say that Ive experienced the Premier difference!!!

La
Review №10

Travis and Jacob were very professional and pleasant. They completed the job and cleaned up all of the areas as well as reviewed how to use the new thermostat and its new features. My husband and I would highly recommended your company as well as Travis and Jacob to anyone who will need ac and heating services

P
Review №11

I am a new customer who’s very detailed and prompt ... I am so happy I found this company! My biggest fear was that I would get a technician running late -out for commission money and that my A/C problem would be expensive to repair, but thanks to the honesty and professionalism of the technician, I am more than relieved. He arrived on time as scheduled, immediately sought out the problem with ease, visually educated me on what was going on and then with my acceptance of the cost he proceeded to fix the problem. I am very satisfied! Keep up the good work!

Da
Review №12

It was time for routine maintenance and Kyle was 30 minutes early. He was very nice and done a thorough job checking everything about the a/c and me being a mechanic I asked questions about what he was checking and he explained in detail what he was doing. Hope I get him back the next time. Very satisfied with all the work done by premier.

Ch
Review №13

I called this company and spoke with an operator who took all of my info and said they would call me back to schedule an appointment. They never called me so I called them and they set me up with an appointment the next day. The technician never calls or never shows up. When I call them back they say they have no record of my appointment or any record of me ever calling. Then they tell me they are all booked and cannot schedule me an appointment until the following week. Very unprofessional and I will not do business with them again.

Do
Review №14

I highly recommend this company for your heating and AC needs. Michael and Jessie were the technicians assigned to my job. I was highly impressed from the start with the professionalism and skills of this team, starting with Avery when he came out for the estimate. They switched my single system over to a zoned system and thanks to them I now have a comfortable basement. Michael kept me updated on what they were doing and when finished explained in laymans terms what was done. Great jobs guys!

Do
Review №15

Both Kyle and Juan were very knowledgeable and friendly in my semi-annual inspection. I also want to brag on Jenny and Eric for their assistance in my long term relationship with them in my heating and air needs. Thank you!

Go
Review №16

On 5/6/21 Kyle Knight showed up at my residence to perform a routine maintenance on the unit. He was very polite and informative about the procedure. I would definitely recommend this company and service tech to anyone needing heating and air conditioning work done.

Pa
Review №17

Jabryll was extremely efficient and knowledgeable. Very impressed with his professionalism.

Th
Review №18

Jabryll and Travis were absolutely amazing today! I am so excited to have AC!! I highly recommend this company. Everyone is a pleasure to work with!

Xa
Review №19

I appreciate the professionalism shown by Jabryll. He was very knowledgeable and most importantly got my unit working properly again.

Ta
Review №20

Premier Heating & Air are very professional and super nice. My two service technicians Cameron & Kyle were very professional, very informative, and super sweet. Great choice for employees!

Er
Review №21

Jabryll was very professional and informative when he came to service my air conditioning unit. I will definitely recommend Premier Heating & Air to my family and friends.

Al
Review №22

Jimmy and Marlon were here on time and the work they did has the whole family happy. My wife and I will recommend this company to anyone in need of a new unit; thank you guys soooo very much!!!!!

da
Review №23

Kyle Knight was a very professional and polite gentleman. He was on time and knew what he was doing. I would recommend this company to others.

An
Review №24

Kyle, Did an excellent job today. He also informed us of an electrical issue. Great job.

Da
Review №25

This company was so AWESOME. Our upstairs heat went out so we called Premier for a second opinion. The company we normally use was charging an arm and two legs to fix it. Premier came out for no charge, saw what the problem, quoted a great price, and setup an appointment. Jimmy and Marvin just installed our new unit upstairs and WE HAVE HEAT. Jimmy explained everything to us about the unit, warranty, and maintenance. Thanks Premier and Jimmy!!!

Ka
Review №26

I was having trouble with my AC unit and found this company through a Google search. They ended up being amazing! I had a guy named Eric come and do the maintenance and he was super nice and helpful even though my dog wouldn’t leave him alone! I really appreciated it, and didn’t feel like I was getting an up sell or charged crazy prices. 👍🏼

Ma
Review №27

I had SUCH a pleasant experience with Premier, they were so helpful! I especially wanted to brag on a boy named Eric who helped me out. I am customer service queen and he absolutely blew me away with his!!! He was so helpful, knowledgeable, and most importantly, kind. I *hope* to not have to use them again (obviously bc he’s the best and set me up good) but if I do, I know I’ll be calling Premier and specifically my new friend, Eric!

Ma
Review №28

Brandon was very friendly, and professional. He explained everything he was doing and was very efficient in his work. He also went above and beyond the job requirements. He informed me of new options and offers Premier was advertising. I appreciate his service to the utmost.

AL
Review №29

Premier Heating & Air, by far, has the best customer service Ive seen in years. No one can convince me otherwise. I had to purchase a new unit earlier this year. Avery gave me a great deal on my unit. The installation team was timely, professional and extremely courteous. Travis just performed my winter check-up. Im completely satisfied! Everyone that Ive been in contact with have been beyond AMAZING. Thank you so much for your service :)

So
Review №30

Kyle was awesome, he was friendly, very professional and he explain each step of the process that he did to ensure that I fully understood . Great service!!!!!

In
Review №31

Brandon Smith, is very professional and is very knowledgeable about my issue. He educated me on my unit. I truly appreciate him being on tome and completing the work the 1st time.

Ca
Review №32

I was looking to replace my air unit and I spoke with Eric and he was extremely professional. He let me know all of my options and wasn’t forceful or anything like that. When the time comes, I’ll definitely be using them. Thanks Eric!

Fo
Review №33

I was super impressed with the professionalism and quality of work that this company did. We had Eric help us and he couldn’t have been more helpful. His level of expertise is unmatched and I will 100% be asking for him for all future AC needs.

Sh
Review №34

Since we first contacted Premier Heating and Air 2+ years ago when we had an issue with our not so modern units, we have been nothing less than completely satisfied with their services. From emergent to scheduled maintenance services, their wok is always on point and if there is a circumstance that requires additional follow up work, they are prompt in scheduling to ensure your system is back up and running even better and more efficiently than before! The level of professionalism, personable and friendly approach of everyone from management to staff is impeccable and very appreciated always. Blake was our technician today and he did an amazing job. I just adored his respectful politeness, yet friendly demeanor. He explained what his findings were and what he would need to do to fix the issue(s), which turned out to be fairly basic and minor, but were causing more than a minor problem for us. He pointed out a few basic maintenance things and offered his recommendations without sounding condescending in nature at all. He LISTENED to my questions and observations I had shared with him, which is EXTREMELY important to us. He was well informed about services that would benefit us going forward and I strongly value proactive approaches, so a big, THANK YOU! to Blake.Listen, if you need a company that treats your system and home like they would there own, I would HIGHLY recommend Premier Heating and Air.

Bj
Review №35

Great heating and air company! They always do the work at a fair price and always inform you of everything needed to keep your system running! I recommend Eric next time you call

Ke
Review №36

I needed my AC looked at after dealing with many issues. Eric came over and was extremely kind and helpful! He made this a very positive experience. I will be sure to pass his name along if any friends and family need some help with their hearing or air. Thank you Eric!

Ka
Review №37

My AC went out this summer, and a friend recommended this company. They were very easy to get in touch with. A guy named Eric came out to work on the unit and was very helpful when we had questions. Would use again!

Ha
Review №38

Would definitely recommend premier heating and air! Eric came to fix out air this summer in the midst of covid and he was extremely professional, kind and helpful! He got our AC back to working like new in no time. We will definitely be asking for him again next time we need the assistance of premier heating and air!

An
Review №39

A great company with great customer service. The employee that helped my family, Eric, was very respectful and was knowledgeable about all the issues we were having with our system. Definitely coming back in the future if need be.

Ca
Review №40

I was so grateful to be in a warm house this winter. Brandon was such a big help to making my family comfortable. Thank you so much for your professionalism and great expertise.

Mi
Review №41

Jabryll, Blake, and Brandon performed an excellent job on my HVAC units. These three young men are the finest technicians that exceed my expectations each time they provide preventive maintenance on my units. They are very respectful, courteous and considerate. They provide good quality information and explanations about my systems to me as necessary. They also wear their protective masks and shoe coverings while servicing the units in my home. I have great admiration for these technicians and highly recommend their services to anyone.

De
Review №42

Blake worked on my system and kept me informed on everything he was doing. He was very courteous professional and prompt. I will definitely go through them again if needed.

Pa
Review №43

Austin Fuller, Blake Burgess, and Jacob Cherry are some of the best technicians that work at premier. Avery Fuller is also super polite and so helpful to your heating and air needs. i recommend Premier to everyone!

Jo
Review №44

A young man by the name of Brandon smith came by my house yesterday and treated me with 5 stars in my own home thank you premier I will definitely be calling again

Ky
Review №45

These guys take customer service seriously! Very easy to work with and helped my family out in a pinch. We had to pleasure of working with Eric through the whole repair and he was very kind and professional. Will definitely be using Premier again!

Ab
Review №46

I was having the worst time getting my unit up and running in my new house and this company was so helpful in getting it fixed up! Eric helped me understand everything that needed to be done and walked me through every step of the process! My AC and Heat work wonderfully now and I’m ready for anything this GA weather can throw at me!

Ja
Review №47

I had Premier out to look at my heat. They were on time and resolved the issue and had one of the best prices I have found so far. Wendell was very professional and informative. Will continue to use them from now on.

Ki
Review №48

Jacob and Blake are the best techs out there. They are very hard working, on time, very respectful. I highly recommend Premier for any services you need!

La
Review №49

I definitely recommend this company. They really do a great job and provide excellent service. Also, anytime you call, you will be greeted and assisted by Gini, who is so helpful and friendly and sets the tone for the company from the first moment you speak to her. Fantastic company!

Br
Review №50

Eric did a fantastic job! Definitely recommend using him! Extremely professional and gave great detail regarding the issues we were having. Amazing job.

Ro
Review №51

I highly recommend premier heating and air! Its the only company I call to get my system worked on. Loyal and trustworthy. I always ask for Eric when its time to get my system serviced!

ta
Review №52

Brandon smith was a great tech that informed us every step of the way was a quick fix and very affordable I would recommend this service to any and everyone.

Dy
Review №53

Premier does excellent work. Always on time and very professional. Eric was our technician and did a fantastic job! Highly recommend Premier

??
Review №54

Jabryll and tyler swere awesoms

Mi
Review №55

Great company. Highly recommend technician Brandon. He did a great job!!

Ab
Review №56

Blake, Austin, Jacob and Avery are always extremely polite. They’re very punctual and honest people! I would definitely suggest this company!

Tr
Review №57

Michael and Jesse installed our system and I highly recommend these two gentlemen.

Re
Review №58

My air went out yesterday my house got over 95 degrees not good during a PANDEMIC! So glad I chose these folks it was an easy fix and the price was reasonable. They fixed it in about 15 minutes... I’m happy to have cool house again! Thanks! I’d definitely recommend!! Very nice people.

Jo
Review №59

Anytime I have issues with our HVAC unit I call Premier. Gini has always been professional and helpful. It is nice to be able to call a business and know that the person on the other end is truly there to help you with the issue at hand, and does so in a cheerful manner. She always has a positive attitude and does all she can to help as well as schedule someone for repair ASAP. Living in Georgia with the heat and humidity we endure we NEED this kind of professionalism and service and someone that can get the job done in an efficient and timely manner. I am thankful to have someone, a business that has MY best interest at heart and a willingness to get us fixed up right away!

La
Review №60

Such a great company. Very impressed with Eric. He was very professional and kind. Will definitely call him again!

Ki
Review №61

Gini was so nice and helpful.She was able to answer all my questions and help me make service decisions.Great job!!Will recommend!!

Ca
Review №62

Jesse was very professional, polite and courteous. I would highly recommend priemier heating and air to others.

Dr
Review №63

Brandon came out to do a HVAC maintenance call, he explained everything that he was going to do and was very professional. Please send him out for my next HVAC maintenance.

Je
Review №64

I am very happy with the work that Blake did to fix my ac. This is the best heating and air company and I recommend them to anyone

Na
Review №65

I contacted this company to get information about their services. I spoke with Gini. She was very friendly and knowledgeable. I will definitely consider using this company for my future service!

Ca
Review №66

We had an excellent experience with this company. A very polite young man repaired our Air Conditioner and answered all our questions. Thank you Eric.

Th
Review №67

Wendell was very professional and helpful. He explained everything very well and let me know what to look for if I have any issues with my ac again. I would recommend this company to anyone based on the service that was provided to me. Happy customer here

Wi
Review №68

Super Awesome Amazing Company!!! Every Technician I Had Has Been Courtesy, Nice, And Really Knows Their Hvac!! Special Thanks For The Office Help(Gini, Billy, Kevin) For Getting Me On The Schedule And Answering All My Questions. This Company Has Really Gained My Trust Will Forever Use them.

Ma
Review №69

Blake was very respectful and courteous. He was also punctual. He did a awesome job on the maintenance work he provided.

He
Review №70

Gini in the office is hands down the best person to call for help. Shes super sweet and answers all my questions every time it never fails. If you need anything or a question answered without a doubt you should call and speak with Gini. ❤ That woman knows her stuff yall!!

Bl
Review №71

I am overwhelmed by the customer service and the politeness Blake has. I would recommend this company to anyone! Great company!

Ha
Review №72

Had been having trouble with my air and got so frustrated, was recommended this company by a friend! Eric came out, figured out my issue and even had the means to fix my problem on the spot!! I was so grateful for him & the services he did. Super helpful with future tips as well which is always a plus!

Li
Review №73

Jacob Cherry was great to work with. He was on time, professional, with a friendly demeaner. Very knowledgeable and was able to clearly explain the issue we were having. I will definitely use Premier again!

wa
Review №74

Brandon was a great tech and I learned a lot from him today

An
Review №75

My experience with Premier Heating and Air was fantastic! Eric was so nice and helped with everything I needed! He answered all of the questions I had as well! I will definitiely recommend Premier Heating and Air to my friends and family!

Sa
Review №76

Great company, knowledgeable about services provided. Gini is very professional, and helpful. I would definitely recommend to others!

ty
Review №77

Premier heating and air is my preferred choice the people at premier are very helpful and knowledgeable I especially wanna brag on Jessie he is very knowledgeable and understanding and is by far the best technician I’ve ever had to work in my hvac units would definitely recommend Jessie at premier heating and air to anyone

No
Review №78

Blake burgess, and Jacob cherry. Are amazing people, very good quality work! I highly recommend premier!

Ma
Review №79

Excellent service, very responsive and great quality! Would highly recommend! Call them for all your heating & air needs.

Ca
Review №80

Jacob Cherry, Blake Burgess, Austin Fuller, and Avery Fuller are absolutely incredible HVAC technicians! They are respectful, punctual, and all around incredible people! I HIGHLY Recommend Premier Heating and Air for any and all HVAC services!

Fr
Review №81

Due to the storms and rain our ducts were clogged and needed to be repaired. Brandon did the job so fast I almost couldnt believe it. Very respectful young man, thank you for executing.

Jo
Review №82

Michael and Jesse did a great job installing our replacement heat pump system. Very professional. Highly recommend.

Ma
Review №83

Brandon was on time, he is very knowledgeable on the service, he explainwhat was happening to furnace, making sure I understood what he was o saying me.I would recommend Premier heat to my family and friends, and Mr. Brandon

Jo
Review №84

Jabryll and BrandonThe work they performed was spot on. Good job no complaints. Very knowledgeable and professional..

Sh
Review №85

My service man Brandon was very professional and knowledgeable. We will definitely ask for him next time we need service.

ke
Review №86

Blake and Jacob are the best technicians premier has ever had! I highly recommend him and this company.

Da
Review №87

My family & I love Premier Heating & Air. Eric is extremely helpful & goes out of his way to answer all of our questions. Trust worthy & knowledgeable company w/ a professional team of people.

Ca
Review №88

I’ve used premier for years now and always enjoy there service. Eric is especially great and always very professional.

Ke
Review №89

I had a great experience with the guys as they came out to fix the heating issues and they were very professional and gave me a great price on the repairs. Thanks guys.

Br
Review №90

When Blake,Jacob and Austin came out to fix my ac they were very polite and honest. I recommend this company to anyone

Be
Review №91

Great SERVICE QUICK AND EFFICIENT... good customer service Gini Cason at the office treated me like family i wish everyone knew how to treat their customers like she does specially during these hard times

Sa
Review №92

Eric is such a professional and informative service tech who answered all of my questions without hesitation. I highly recommend him!

Te
Review №93

I had Premier out to service my unit and the technician, Eric, couldn’t have been nicer and more professional. I will definitely be using this company for all future heating and air conditioning needs and will be asking for Eric!

Th
Review №94

Blake and Jacob were awesome. They installed my new Nest Thermostat. I would recommend Premier Heating & Air to anyone.

Bl
Review №95

Brandon and Jabryll did a good job. Very professional and nice. Prompt and knew all the specific details!!! Give them a BIG RAISE!!!!

Os
Review №96

The customer service by Gini was on point. She has the best personality over the phone and takes her time explaining the services provided by the company.

Jo
Review №97

Blake and Kyle were very polite and kind

SS
Review №98

Wendall came to our home this afternoon and I must say he was very professional and covid compliant. He explained with detail my system issue and within no time it was fixed.I recommend Premier Heating and Air to EVERYONE.

Jo
Review №99

Jabryll and Brandon did a great job. curious and very professional. Did a great job of explaining everything to me clearly.

Na
Review №100

Ive used premier for the last couple of years now and they always do an excellent job. Eric is the technician I always ask for and he always goes the extra mile for me!

Information
11 Photos
100 Comments
5 Rating
  • Address:1395 Business Center Dr SW, Conyers, GA 30094, United States
  • Site:https://conyers.premierishere.com/
  • Phone:+1 770-241-5675
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online estimates:Yes
Offerings
  • Repair services:Yes
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