Fo
Ford Service - Gullo Ford
925 Interstate 45 S, Conroe, TX 77301, United States
Comments
St
Review №1

We got great service, in and out very quick for a dealership. Omar did an awesome job, was very helpful and real throughout the whole process and got us the best deal on our trade in and Joe in the finance department was awesome. Best car buying experience my husband and I have had.

Ch
Review №2

Gullo Ford has been the place that we go when we want to get a new car. We have purchased 3 vehicles in the last 4 years at Gullo and had been treated like family with one of the best salesman, Eric Brown. His knowledge and respect for what we wanted made him stand out from any other salesperson in our years of buying cars. He has been so great, we even brought our older parents to get a new vehicle with him. So if your in the market for a new car, go to Gullo and ask for my friend Eric Brown. He is the only salesperson wearing a tie as he dresses for the success to get you exactly what you want. We did and it was the best experience. God bless and be safe.

Ir
Review №3

Service (oil change) done in a timely manner and I truly appreciate the ticketing system that is now in place. In particular the screen that shows the progress on our vehicle. Much more organized when you schedule an appointment ahead of time.

Ja
Review №4

David (my service rep) was awesome. He was incredibly helpful and really took the time to explain everything going on with my truck and what the plan was. Did not buy my vehicle here but I will my next one. Ask for David.

Ka
Review №5

Michael Turrentine is my salesman and has made this purchase the best one I’ve ever had. Michael is very knowledgeable on his inventory and practice, and will not try to sell you anything you don’t want or need. He took time to answer any questions I had throughout the process and never once tried to pressure me into anything. I will be back for sure, and I totally recommend Michael and Gullo Ford of Conroe.

Su
Review №6

I am so impressed with how seamless the entire process was. From someone greeting me as soon as I pulled in, to Jeff, from the service department, to the two cashiers on duty you could certainly tell who ever is in top management is leading an excellent team. Kudos to Jeff for his patience while I decided how to handle the problem my Mustang was having. He explained everything with no pressure. I would highly recommend Gullo Ford to anyone and will certainly return when I need to.

Ja
Review №7

I would just like to take a moment a recognize Eric Brown. This man went above and beyond to find the truck that matched my price range and was willing to take the extra steps, quite literally as we couldn’t get a golf cart, to walk his lots to find the truck and deal I needed. I will not hesitate to give this guy a call for my future vehicle purchases, and would implore anyone reading this review to do the same thing!

be
Review №8

Jeff in the service department was great to deal with. He helped to turn a stressful situation into a positive experience! Thank you Jeff for helping to keep my wife as happy and stress free as possible.. happy wife… happy life!

An
Review №9

Recently purchased a vehicle. Had a small issue. Super easy scheduling an appointment. Great communication and customer service. Everyone there was super awesome and very understanding. From purchase to getting taken care of at the service center. Gullo Ford makes sure your all good. Will recommend.

Ja
Review №10

My most recent visit to Gullo Ford for an oil change/tire rotation was without incident. I arrived shortly before typical lunch hours so was expecting a lengthy wait as I had no appointment. The initial greeting was polite and quick. After giving my reason for the visit, the attendant verified availability and let me opt out as the wait was 60-90 minutes. I agreed to wait and was out in about an hour. Friendly, efficient cashiers. No frills, but met my expectations.

Ga
Review №11

The customer service was awesome. I am very satisfied with everything. A well deserved thank you to Karl. I appreciated how patient but honest abs transparent he was in helping me get the vehicle I desired. We were able to talk to the technician about any concerns. The warranty and protection plan that was included is awesome. It was explained in detailed to allow me to make the best decision for me. Overall I am very pleased with the service have already referred to others. Thanks again Gullo Ford for the exceptional customer service...~Gabby

A
Review №12

It was a fantastic car buying experience from start to end. This for sure was the quickest I had ever purchased a car, even with financing there was zero pressure and a very relaxed environment. JR was my salesman and he did a great job ensuring I knew what I needed to know about my trade in, my new purchase and better financing options. 👍

Ho
Review №13

Amanda was really friendly and helpful with setting my appt., checking me in on arrival and contacting me when it was ready for pick up! Shes an asset to your Service Dept.!There was also a gentleman my husband spoke with when we dropped off the vehicle. My husband arrived a few minutes ahead of me and since Amanda was with another customer, he offered to start the process until Amanda was done! We loved that he was willing to expedite the process rather than us just waiting! I unfortunately dont know his name, but my husband said he was an ex-police officer.The work was done in a timely manner and pick up was seamless. The young ladies at the cashier desk were also friendly and courteous.My only con would be that loaner vehicles are not available. When spending a much as we have on Ford vehicles, a loaner vehicle would be appreciated and appropriate when a brand new King Ranch is brought in for repair.

Go
Review №14

Very pleasant experience, Juan Villareal is very knowledgeable, patient, and just a real treat to work with. He got my truck serviced and detailed to a new vehicle degree, and so far I could not be more pleased.

Ri
Review №15

Garret Skinner has sold me my second car, I had my own financing through capital one and Planet ford sold my car, n they replaced it with something almost 50 dollars more a month. Then option 2 was with Tomball ford who refused to honor capital ones. The price was for 30150, the sales guy Caleb refused to honor the reduced price on their website and refused to use capital one. Additionally he belittled me telling me I was never going to get approved with anyone.Gullo ford did not only Honor the capital one financing but they even got me a lower rate with a different bank. If you are looking for a ford, ask for Garrett. The two times I have gone, I was in and out within a hour and he didnt pull anything under the table. Great guy!

vi
Review №16

Amanda was so helpful on getting our needs addressed right there. We did have an appointment but the issue went to another level of concerned. She basically took the vehicle and made it possible to get the vehicle looked at. We really appreciate what she and the ford service department did. They made it happen especially in these crazy times of lack of parts and personnel. Appreciate it

Br
Review №17

We purchased our 2020 Ford Explorer in October of last year. unfortunately we had some issues with the transmission and radio. David was nothing less than professional, kind, and understanding when getting this fixed promptly. I highly recommend him for any issues you may be having.

Vi
Review №18

Gullo Ford made getting my recall items easy! I made the appointment with courteous, patient, and kind advisors. When I arrived I was taken care of right away. The waiting room was comfortable and pleasant! It only took 2 hours for the work to be completed. I live in my RV full time so Gullo made sure to get me in and out without a long wait. My little fur baby was allowed in the waiting area as well. All round good service and friendly people. Thank you!

Br
Review №19

I rarely leave reviews, but every once in a while I feel compelled to share when I have an exceptional experience, good or bad. I recently purchased a truck from Gullo Ford and I can honestly say that it was the best car buying experience I have ever had. I have easily purchased 50+ vehicles in my life, so I feel I am coming from the position of being an experienced buyer. My experience started with speaking to Sparky Gullo about a repair on my Lincoln and a promise I made to buy my next car from Gullo, based upon his help with the Lincoln. Willie, the service manager was part of this process and was straight forward. honest and compassionate. I made good on my promise to Sparky to buy my next vehicle from Gullo Ford and it could not have gone better. I dealt with the sales manager Lester and salesman Juan and both were exceptional. There was never any pressure, only offers to help in anyway possible.and a genuine sense of caring about getting me the best deal and the best financing. I highly recommend that if you are looking for a new or used vehicle, talk to these guys before you buy anywhere else. I will always consider Gullo Ford to be my go to dealer in the future. The finance department works very hard to find the best terms and again there is no pressure for a bunch of add ons that most dealers put you through. I really cant describe how great this experience was, because it was all of the little things that truly make the difference and these guys deliver.

Au
Review №20

Had to wait a few weeks for an available appointment date, but the process was very simple. Work was done well and fast. No complaints. Workers addressed me quickly. The stress of car maintenance is enough! Glad this experience didn’t add to that. Thumbs up.

Br
Review №21

I had a great experience with Gullo Ford. Mr. Gullo found me the truck I had been wanting and asking him to find one that could pull my four horse trailer. His crew was very professional, helpful and friendly. I would recommend Gullo Ford anyone looking for a different vehicle.

Ro
Review №22

I took my truck in for regular maintenance (oil change, tire rotation, etc.) and for the 60,000 mile check. Everything went smoothly, even though I didn’t make an appointment, as I should have done. I worked with Gabriel, who was very professional and courteous. Overall, great experience and I highly recommend the team at Gullo Ford.

Cr
Review №23

This was by far the best overall experience in purchasing a vehicle. Thanks very much to Juan Villarreal, sales person. Juan was very professional and knowledgeable. I would definitely purchase another vehicle from Gullo Ford.

Oz
Review №24

Gullo has been my go to for years but this time was different. They have always done a good job but this time was personal. I decided to get a Mustang GT and not a truck. I m getting older now and wanted to have the first car I owned when I was 16, a Mustang. The sale and delivery were flawless. 3 weeks after purchase my Mustang was wrecked and 2 months later I was back looking for a replacement. Between Aaron in new car sales and Jeff in finance I purchased a replacement at a honest price so really they should have 2 sets of 5 stars! It was enjoyable and fun especially when you consider the accident. Great Job, great friends.

Da
Review №25

Friendly staff and excellent service. I have been coming to Gullo for a long time and have no complaints. Very satisfied customer.

Ma
Review №26

I have bought 4 trucks from Gullo Ford. They are a business and they have to make money, but they have never tried to cheat me or scam me. I have refered others to Gullo who have purchased a vehicle. The staff are professional and courteous. If anyone asks about buying a vehicle, this is the first place I send them.

Wi
Review №27

Great experience from start to finish. Excellent prices, very professional, no stress or drama, and I drove away happy in no time. I love my truck and have referred others.

Da
Review №28

Great service!if you looking for a truck or car ask for Omar he’s really cool and will help you find what you need. I’m very happy with my purchase. Thank you Gullo and thank you Omar!

Ke
Review №29

Service was great! I came in with an urgent issue, and although I didnt have an appointment, David Wachner listened to me and ended up being able to help. He let me know unless someone else canceled the chances were slim they could get to my car. I was ok leaving it with them and just hoping for a chance. Later that afternoon I received word they were able to have a tech look at my car and I was able to pick it up all fixed.I couldnt have made a trip if it wasnt for their help.Great work.

Ri
Review №30

Juan did a great job! He called me as soon as he got the 2021 explorer in!

Na
Review №31

My husband was ready to buy a new Ford F-350 King Ranch for his business, but alas, they were nowhere to be found, thanks to the chip shortage. I called all over Texas, and beyond to find him the right truck with no luck. Until I called Daryle at Gullo Ford. Daryle identified a truck that was coming in soon and took our deposit. He communicated clearly throughout the process, let us know when it was in production, and then on the train to Texas. He shocked us when he called to say it arrived early! My husband was so excited to finally get his truck. We drove from Austin to Conroe to meet Daryle and finalize the transaction. He is such a delight to work with - very knowledgeable, friendly, easy-going, and professional. I would recommend Gullo Ford, and specifically Daryle Nelson to anyone looking to buy a Ford. Thank you Daryle!

pe
Review №32

I had been speaking with Eric Brown regarding a 2021 F250 for a few days… I mentioned what a terrible experience I had been having with local dealers in my area, he immediately took care of me and I made the drive from Fort Worth. I got there and Eric did not miss a beat. He had everything ready for me to go within the hour. The process was smooth and easy. I highly recommend Gullo Ford and ERIC BROWN!!

Ha
Review №33

I have only had my Honda Pilot a few days, but I am very pleased with it so far. I want to say I had a very pleasant experience buying this car. The salesman wasn’t pushy, and let me make my own decisions. They worked with me on getting my payments down where I needed them, and I feel like I got a fair price.

An
Review №34

Took vehicle for check engine light and to fix recall. Didnt hear from rep so called to check on vehicle said it was all done. He calls back few minutes later says that well the fix is ready but not the recall.they would call me. Still havent heard back its been 2.5 weeks. Looks like I will have to go elsewhere. Just adds to my bad experience years ago out of college and they were saying well you know you have to have credit to buy a car...needless to say I walked out. Do not recommend this place.

on
Review №35

This location has always been jam up with me about servicing my vehicles. And if they can’t do something they try to find a solution to my problems. We will definitely be back for future services on our automobiles. Gabriel was a gem in his communication & customer service. Keep up the good work

Jo
Review №36

David was our advisor, very knowledgeable professional, it is great to have a very caring, friendly advisor like him!!! He took care of everything that was needed & explained everything done, will definitely refer friends & family.

Ch
Review №37

These guys are awesome, always friendly service.Chris Smith was very nice and patient helping us pick find the F-350 we wanted.Thank you all much - see you next time.

Ri
Review №38

Fantastic service, from bottom to top. Juan did a great job describing my options with the car, and Jeff helped make sense of my payments and even helped get me a better rate being a first time car buyer through financing. Will recommend!

Mi
Review №39

Excellent and professional service performed in a timely manner. Definitely recommend Gullo Ford for all your vehicle needs

sh
Review №40

Was Very impressed with how easy and quick it was to get car diagnosed and repaired! Was able to get an appointment quik! Had an appointment foe Tuesday morning but I work that day so I brought my car on Monday hoping they could get to it sooner. And thankfully I was able to drop the car Monday and was notified by 245p on Tuesday that my car was repaired and ready for pickup! Also had gone to Planet Ford closer to my home first thing Monday morning at 0600am only to be told they wouldn’t be able to even diagnose the car foe at least a week 🤦‍♀️And then he said who knows could be a week or two weeks! Thank goodness Gullo Ford doesn’t make appointments unless they’re able to get to the car the same day ! VERY IMPRESSED WITH TURN AROUND TIME

Lo
Review №41

Had a service appointment with Gullo Ford of Conroe, and was running late. I called ahead and let them know. I wound up 30 minitues late . I figured they had already canceled my appointment. But they politely went ahead and serviced my truck, and I was done in far less time than expected. They made my day much better and brighter !!

Sc
Review №42

This location is closest to my home, so they have serviced my truck since we moved to the area. They have always taken great care of my truck and they get it back to me so quickly! Everyone there is always friendly and they always call to communicate any details. I plan to continue using Gullo as long as I own a Ford!

Bi
Review №43

Thad was amazing and so easy to work withOverall Gullo Ford was great. Our car was ready when we arrived and paper work was ready to be signedWe were in and out in a little over an he with no fuss and everything was in orderI highly recommend working with Thad if u get a chance as he is easy to work with and knows his stuff

Le
Review №44

Excellent service from Gullo Ford in Conroe. Always bring my 2014 Ford Edge to them for routine service (The Works) Appreciate that I am able to make an appointment as I wait in the lobby for my car. In and out in about 30-45 minutes!! Thanks Gullo Ford!

Ra
Review №45

Buying a car is a long process. But when I went to Gullo Ford not only it wasn’t long, It was a great experience. Juan was very nice and helpful. Also was Jeff. I would recommend Gullo Ford to anyone that wants to make buying a car an easy experience.Thank you again.

Th
Review №46

Definitely NOT the place to trade in your vehicle. My wife and I have been looking to replace our vehicles and these guys Definitely are quite the greedy ones going a couple thousand dollars lower then their partners at planet Ford in spring. Cant say much for their inventory pricing but if its anything like their trade in offers I imagine they are ripping you in the wallet there too for what you get

Di
Review №47

I recently bought my truck about a month ago with Karrie who stayed in contact with me even after I went to other dealerships and looked around.The customer service is great and the service department amazing thanks to Amanda on getting me scheduled up for servicing my truck for the recalls I was in and out.Thanks again!

Yv
Review №48

So I never really do reviews but I would definitely recommend Gullo Ford simply because the customer service was fantastic. If you guys need a new or used vehicle you should definitely consider them. Mike Weaver was my salesman and he did an excellent job at helping me get into my ride. He’s even called to check on me a couple of times in the past 2 weeks.

Ci
Review №49

Great service. Friendly staff and comfortable atmosphere if you wait in the lobby. Quality workmanship by skilled technicians and mechanics

Ke
Review №50

This was the best car buying experience I have ever had. Very helpful, professional and friendly. No pushy pressing salesman here. They had the beat prices hands down. Overall excellent experience. I would recommend Gullo Ford in Conroe to everyone. I would like to thank my salesman Jacob for making this car buying experience the best...

Jo
Review №51

Im very happy with Gullo Ford, and with my new Expedition Max. I was treated very fairly on the price, and I got great service from the salesman and the service department. There was, however, one negative with Ford Motor Company. My left tail light leaked whenever it rained. There was standing water and streaks from the water droplets inside the tail light assembly. Ford refused to fix the problem. Go figure. Gullo Ford recognized this as a real and legitimate issue, and they stepped forward and fixed the problem at their expense. Thank you very much Gullo Ford! The five star rating is for you. Ford Motor Company, you get a one-star.

Be
Review №52

Gullo Ford is amazing. They helped me find a great car within my budget, and the customer service was excellent! They made me feel more like family than just a customer. Sparky, Omar, and Jeff are the best! Gullo Ford will definitely have my business in the future! Thank you Gullo Ford!

al
Review №53

Gullo Ford has taken care of Am Commercial Residential Roofing’s trucks for over 30 years always customer orientated fair priced and gets us on the road quickly. 5 Stars all the way

Gl
Review №54

Every one was courteous friendly and extremely professional.I took my 1996 Bronco in for a recall no problem with anything or anyone would highly recommend.Will definitely be doing business with them in the future

St
Review №55

My service guy, Armando, was great!Armando was very helpful and after my truck was ready, he reminded me that an inspection was due. Then without any delay, he had them do the inspection. Im very thankful that he saved me another trip!

Ar
Review №56

Omar sold us our first dealership vehicle. He answered any questions we had prior to and on the day of purchase. The process was very quick and seamless thanks to Omar. Will definitely return in the future should we find another vehicle to our liking.

wi
Review №57

Buying a new car is always the most unpleasant task but from the time I walked in the door everybody made this experience enjoyable. My sale as person, Karrie, was excellent and worked hard to make this deal acceptable. I actually enjoyed my experience and felt at ease when I left. I would highly recommend purchasing a vehicle from Gullo Ford!The Boat Guy

Ru
Review №58

The overall buying experience was quick and easy. Daryl was a pleasure to deal with. He took the time to explain all the features of my truck and made my family feel welcomed.

Me
Review №59

What a great experience today at Gullo Ford of Conroe! Our sales representative Omar was absolutely top notch! He took time to understand our needs, our situation, and our budget. When it turned out that our trade-in was not worth as much as we thought, Omar found a way to make things work. We rolled out of Conroe a couple of happy customers! Thank you, Omar!

Me
Review №60

Adam was my salesman and he went above and beyond to make my deal happen. Financing took a bit to get everything prepared but Adam was amazing to keep checking on me while I waited. I come from a long line of Ford family owned vehicles and will continue to own a Ford based on my experience. Thanks again Adam

Ta
Review №61

I am on 4th truck from Gullo, my family has been buying cars here my entire life. I think my dad is at 22 trucks. Willie always takes care of us in service and when he was in sales he did as well. Omar is my go to in used sales, Brett the used sales manager always works with me and takes care of me. Always happy with my experience at Gullo.

St
Review №62

These guys were great!! Very professional, got right to the issue and had me back on the road....i am very happy with the whole process!!

Sh
Review №63

First oil change and tire rotation. All went well, didnt make an appointment,which was no problem. Staff was nice and professional.

St
Review №64

Great team! They responded to my inquiry asap and got me in the truck of my dreams on my terms without haggling! I will come here first next time I buy a vehicle

Br
Review №65

Although I made the horrible mistake of not purchasing my 2020 F-150 from Gullo Ford in Conroe, TX. you would have never known it.From the very beginning Josh in the Service Department was an absolute gentleman and so accommodating. He was very communicative and kept me abreast of the situation with my truck hourly.From the rental vehicle (which I didn’t even keep for 6 hours because they were so efficient) to asking if I needed help with my luggage, the entire experience was beyond 5-Star.Thank you to everyone at Gullo Ford in Conroe, TX for going the extra mile and earning a customer for life.

Do
Review №66

Jordan Gonzales and Cesar were the best, no pressure got innand out fastest purchase ee ever had. Thanks for a great experience.

Pa
Review №67

Awesome service, caring staff and great communication! Austin our sales rep was helpful and worked very hard to make the deal for us.

Ja
Review №68

Great customer service from David in the service dept. He communicated very well, kept me updated on the status and had my truck ready when promised

Ka
Review №69

Sales man was very nice.MANAGER has no interest in dealing on a 10 year old vehicle.

Li
Review №70

THANK YOU GULLO FORD FOR AN AWESOME CAR BUYING EXPERIENCE.I CAN NOT TELL YOU HOW MUCH HELP J R PEREZ WAS. THERE WAS NO PRESSURE HE LET ME MAKE MY OWN DECISION IN MY OWN TIMETHANK YOU MR. WILLIE SANFORD FOR HELPING ME MAKE THE DECISION TO TRADE MY VEHICLE, IT WAS A GREAT DECISION.

Pi
Review №71

My dead battery was replaced quickly and efficiently even though I did not have an appointment. Communication by text and phone was also great.

Da
Review №72

Great salesman, but finance dept. needs to be more forthcoming about what the true precinct rate will be. Just take a little more time to lock down the rate will keep this from happening. Would have given five stars but for finance manager not giving me the real rate up front.

Kr
Review №73

Always quick, kind, and friendly. Great customer service by every department. Will always drive 40 minutes just to get my car maintenance done by the best.

Ja
Review №74

Went in for routine oil change. Made an appointment 2 days prior. Pulled my F-250 in as scheduled. Service was quick and easy. Every member of the staff that I dealt with was polite and professional.

Jo
Review №75

Jake was very knowledgeable and professional. He took the time to show us the F150 and F250 side by side. We drove both and selected the F250 King Ranch. The negotiation was in the end fair and we felt the deal on trade and new truck price was good. Prep time took longer than expected due to less people working due to rain forecast. Truck was clean and we had a good lesson on the features.Sales manager worked with us on the deal and was friendly and professional.Finance manager was very knowledgeable and helpful.I did not receive the Ford reward points I earned for the purchase. I would like to have them added to my account. Please follow up on that and contact me.

Ju
Review №76

Entire process was quick and easy. From the moment I sent an email that I wanted out the door price, I was taken care of by Daryle Nelson. He was extremely Informative, patient and understanding of what my wife and I were looking for. We did not have to go back and forth to settle a final price, it was provided to me before I got to the dealership. The finance team was amazing as well, they were not trying to meet a quota or upsell warranties and other products. I would definitely recommend Gullo Ford of Conroe to anyone looking for a great price without the hassle.

Mi
Review №77

Personal were friendly and knowledgeable. Service was performed in a timely manner

LI
Review №78

I purchased my Ford expedition two years ago from Gullo Ford. The sales process was seamless in the service department has been exemplary ever since! Take my truck in every 5000 miles for oil change and tire rotation and my service rep knows me by name and is always very helpful! Got four new tires today after getting 90,000 miles out of the set I started with without a single flat. Looking forward to many more adventures in my Expedition!

Ro
Review №79

Garrett and Brett did an excellent job through the entire transaction. The truck was ready when promised and got through finance in a hurry. Great job Gullo Ford !!!

As
Review №80

I was lied too about my fuel filters and air cleaner needing changing. Was told that upon fords inspection they were old and needed changing. I told them it was not possible because the engine, air cleaner, and fuel filter were all brand new because I had a brand new complete crate engine 6.7 powerstroke installed by ford less than 7000miles ago. I was then told it was just an inspection mistake. When my truck came out I checked under the hood to notice heavy dust still all over the engine and no fingerprints on the air cleaner or fuel filters. (Aka they were never inspected) when I proceeded to check them myself with clean hands you could clearly see where I had touched them because of dust removal. I closed the hood and went to pay and realized they had not put the correct motor oil in the truck. I was told this was standard for 10w-30 to be put in the truck (which Im sure it is for them) but I had specifically asked for 5w-40 diesel full synthetic. They took my truck back and I had to wait another hour for the correct oil to be installed. When the truck came back out the second time I checked the oil right in the service lane and it was well overfilled by about 2 quarts. Anyone who has ever overfilled and engine knows its a pain in the butt to remove oil from an overfilled engine. I will not be returning for subsequent oil changes or maintenance.

DW
Review №81

I once used Gullo Ford for company Fleet Service through a prior job circa 2012-2014. I remembered the excellent service provided and now found myself in the market to purchase a new F-150. Made the 50 minute trip from Cypress area and walked on the lot. As soon as I walked up to the line of trucks, I was greeted by salesman Hector Cabrera. He was courteous, respectful, and very helpful in my search. Within a half hour, we narrowed the search to an in-stock vehicle that met my needs. It was a very positive experience and I am thrilled with the truck I purchased! I highly recommend that you use this dealer! (as a side note... I brought my Ford Transit in for service and they still do an excellent job in the service department)

Mi
Review №82

Gullo Ford provided a smooth and straightforward sales experience. Great customer service.

Pa
Review №83

STEVE GARBS.HE WAS EXCELLENT TO DEAL WITH. HE MADE BUYING THE CAR A GOOD EXPERIENCE.

Ke
Review №84

I searched and searched and left 2 other Ford dealers because they tried to either raise the price of the car from the advertised price or charge twice for vehicle delivery.I drove 60 miles to deal with Gullo and it was the best car buying experience I can remember.Shawn Breland is a Fantastic Sales representative of Gullo FordNew Car Director Pedro Portillo helped me on the phone for 20 minutes settling the numbers before I drove 60 miles to pick up the absolute best deal in Houston on a 2021 Ford Mustang.Make sure and ask for Cesar Zamora in finance. He was very helpful and no high pressure sales any where at this dealership.

Le
Review №85

What an amazing team at Gullo Ford! Very happy with the experience at this dealership- they were happy to make the buyer feel necessary in this current crazy market. Thank you Aaron, Jason, Jeffrey and Linda.

Pa
Review №86

Purchasing my new vehicle from Gullo couldn’t have been easier. With the help of a great, no pressure salesman (Ben Mitchell)- all the questions and concerns I had were answered on the spot. I have used Gullo for servicing my vehicles for years, but this was my first purchase from them. It went very smooth, I’ll definitely be back for my next one. Thanks Gullo Team for the great treatment and a great vehicle!

Da
Review №87

Excellent experience all around and will definitely buy from them again.

Ja
Review №88

Good timely service. Good communication from the service writers. Car was finished a day early. Thanks Gullo!

Am
Review №89

Had the best and easy experience in purchasing our new vehicle. We had an idea of what we were looking for and with the help from Austin who was very helpful and friendly, he got us into the exactly what we needed. We will highly recommend anyone who is looking into getting a vehicle to go see him.

Al
Review №90

Overall I was rather pleased with my encounter with Gullo Ford. I was happy with their prices and the agent I worked with was top notch (Martin). On the day I was supposed to pick up my vehicle he wasnt supposed to be there but showed up to ensure it was a smooth transfer.I shortened a star just for the fact that the price laid out wasnt really negotiable (but was better than other places I visited).

Pa
Review №91

Pleasant experience, sales associate was professional and courteous. Great place to shop for a vehicle.

Sh
Review №92

Gullo sold us a new truck knowing there was a windshield recall, but did not tell us that. It took us a while to get it in because we could not go without a car. When we scheduled to bring it in to collision center to replace it, there was a very small ding in windshield (that had been reoaired). We were told windshield shattered when removed so it would not be covered under recall😡 I asked for photos or proof and they said they threw the windshield away. I believe they are a bunch of crooks just out to make a buck. The windshield should have been replaced before we bought the truck! That small ding would not have caused the windshield to shatter.We will NEVER buy another truck there or use their collision center again.

Ri
Review №93

The experience was nice. The salesman was knowledgeable and easy to work with. The financing portion was backed up and we were there quite late.

co
Review №94

Juan was very helpful & informative from beginning to end. They had to keep my car longer than expected but the courtesy rental was amazing. It was really nice not to worry about transportation while my car was under repair.The ladies at the cashier desk were super nice too.Excellent experience overallThank you!

An
Review №95

The salesperson found me a great truck at a time when there arent many available. I believe it was the only one on the lot that was still available. The main reason i like Gullo is they didnt put loads of aftermarket extras on the truck, just some wheel locks. Which made the process of buying the truck simple, but time consuming, but every dealership is that way

Da
Review №96

Was easy to make the appointment and got all the required work done quickly for a reasonable price.

Da
Review №97

Eric from Gullo Ford was the best salesman I have ever dealt with. He genuinely cared, and made my car buying experience quick and easy. He went above and beyond to make sure everything I wanted he got. He continues to check in on me to make sure if I need something else. EXCELLENT! I will highly recommend my friends to go see him at Gullo Ford.

Do
Review №98

Nice Ford car show. Very enjoyable. Will attend again when they have it. Very nice and friendly employees.

Da
Review №99

Overall experience was great! Went way quicker than expected, and staff was very friendly and helpful. Austin was great, and any questions we had he responded to quickly. Appreciated everyone’s help.

jo
Review №100

Started with a 5 star because the sells team was outstanding, till 2 weeks later when they called asking for my credit card. Saying I owe $430 for my payoff on a trade in without showing documentation. I said I will pay my bank if the is true. The the finance officer told me a can not? Bogas as if I pay Ford, and then if there is an over payment Gullo Ford gets the money instead of me... I asked why are they calling me on day 13 when the contract said it was a good 10 day pay off. I also asked why did they not call my bank to get the payoff. I gave all the information that was needed. They know that interest accrues daily but rolled with a screen shot from my phone that gave a balance but also said this is not the payoff. I felt like I was talking to a very small dealership (very small!) they treated me like this happens all the time... then I reminded them I’m on my 12th vehicle and this is not my first rodeo but this is the first time a dealer called and asked me for my credit card or to drive 60mi to make a payment that had no documentation for.

Information
100 Comments
4.6 Rating
  • Address:925 Interstate 45 S, Conroe, TX 77301, United States
  • Site:https://www.gulloford.com/service/?utm_source=local&utm_medium=Organic&utm_campaign=GMB_Service
  • Phone:+1 936-242-8362
Categories
  • Car service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:8am–5pm
  • Sunday:Closed
Similar organizations