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Public Storage
1450 Interstate 45 S, Conroe, TX 77304, United States
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Lo
Review №1

Brittany is the best! She helped me out and made sure I fully understood everything that I was paying for, made everything super simple jd helped me too when I realized I needed a bigger unit! Give this girl a raise!

Je
Review №2

I cannot say enough good things about Chrissy. When the online service booked the wrong size space for me, she was there to quickly and professionally transfer me over to a larger unit. She is super friendly without being fake. She fixed me up without any fuss and made me feel comfortable. She has earned a customer for life and Public Storage is very lucky to have her. Thanks Chrissy!

Am
Review №3

I went into public storage today and was greeted by the biggest and brightest smile ! Alexis was very helpful and well mannered , she made me feel very welcomed and I couldn’t be more happier with the customer service and my storage space! Keep up the good work!

ST
Review №4

Brittany was amazing and friendly and explained everything in detail. Great place!!

Sh
Review №5

These units were very clean and were adequately large. We needed two units which the manager provided. We were able to access the units as needed, which was very helpful. When moving in and out, the manager provided very useful dolly’s. The managers were always accommodating. I highly recommend Public Storage of Conroe, Texas.

Am
Review №6

Ive been looking for a storage unit, I have been working with Brittney, she has been extremely helpful!

Ca
Review №7

Very quick and easy. Brittany was very professional and informative.

Th
Review №8

We had used this location 9 years ago. We were happy then and we are happy now! Chris M. is very nice, outgoing, and helpful!

Je
Review №9

I highly recommend Public Storage in Conroe! Chris is fantastic and showed me the different options and answered all my questions. Got me all set up and I was ready to go! Top notch customer service! Everything is safe and secure!

He
Review №10

Chris M. helped me find the right size unit for my needs. She was patient and answered all of my questions. I would highly recommend this facility especially for Chris. She is an excellent manager and very knowledgeable about the property.

De
Review №11

Chris has been so helpful in getting me set up with transferring. Affordable & convenient, so happy to have the service I’ve had!

la
Review №12

A great and convienent place to store your things fir a little while or a long while. Great service rep also thanks for the help Chris M

Ta
Review №13

Really good prices for good units here! Especially for the controlled air units!

As
Review №14

Great communication, friendly staff, quick service to get a new unit set up.

Is
Review №15

I cannot say enough about this place in terms of how great they are. Chris especially, has helped me out a ton! They’re very accommodating and extremely helpful! If I could do 10 stars I would, thank you!

Ki
Review №16

Easy contactless erental. The lady on the phone took her time to explain how it all works and stuff. Super neat experience to be able to finally rent a unit from my phone like you can pretty much everything else. Although some basic instructions on where my unit is located and not just the number would be great. Kinda had to wander around to find it. Other than that so far so good.

To
Review №17

Fast, friendly and convenient! Brittany was amaziing!

Ad
Review №18

Clean, Elevator Works! Brittany was extremely helpful! Awesome job!!

Th
Review №19

Brittany was very helpful, pleasant ,I like the app access

Br
Review №20

Brittany was awesome to work with. She made the experience worth it and would use this location again!

Di
Review №21

Not sure if Im spelling her name right but Kaylee was super helpful thanks for the great experience 🙂

ra
Review №22

Cheryl gives great customer service always returns calls and keeps me informed I give her 10 stars. Met her boss Tracy and she is fantastic also

Ja
Review №23

Great place for storage easy access always clean

Ke
Review №24

Chris M. was an amazing help! She located a cheaper unit of the same quality in the blink of an eye and was extremely customer oriented. Definitely a star employee

ad
Review №25

Employee Chris m. Was very helpful and made it a quick smooth process! (-:

Ka
Review №26

Cheryl was very helpful and explained everything throughly! She showed us the unit we were getting and even her dog❤️ Loved her enthusiasm and care to help us find the perfect unit

Du
Review №27

Marlon - Cheryll I believe thats how you spell her name, she was very helpful and nice. She made the process so easy and helped me get even more than what I needed done.

De
Review №28

They are friendly and convenient but arent 24/7.

Sc
Review №29

This was my first.time to visit here. My wife had secured the storage locker. It was Easy Access and Exit. The Buildings were Well Marked and the Outside Lighting seemed ok. It would have been nice for the Wording on the Doors to the Buildings to be a little larger, and maybe a reflective color, for better visibility. Inside the Buildings were Cleam and Well Lit. Even our Unit had a Timer for the Light inside! I was Very Impressed with this Public Storage in Conroe! I Highly Recommend Them!!!

Am
Review №30

The staff is extremely friendly and answered all of my questions. I was wondering about a storage unit as I am new to TX. Chris I believe was her name helped me along the way and was very professional and patient with me and my gazillion questions.

Le
Review №31

Cheryl was amazing and very helpful her and Chris .M both helped me with everything I needed. Great customer service

Mi
Review №32

Chris M. Was AMAZING!!! She was able to help us set up the storage unit and get in the very same day we called. She took her time and explained and answered all the questions I had. The best customer service I have ever received!!

Wa
Review №33

I have received the best service from Brittany today and I cant thank her enough for her above and beyond outstanding service. Thank you for your help and time today

MI
Review №34

This place is AWESOME!!! I needed to transfer from a small unit to a bigger unit and they did it no problem. Great service..Thanks Chris M/Cheryl.

Je
Review №35

Brittany was great, and very helpful.

Ch
Review №36

Great an awesome service Brittany is so helpful!!!

Me
Review №37

Cheryl was amazing this morning. Great service and so kind!

Jo
Review №38

Staff is friendly and helpful.

Ta
Review №39

Cheryl and Tracy are both awesome! Very helpful.

Mi
Review №40

Great Attitude very professional Awesome personality overall best experience and I’ve dealt with plenty of public storage but this one changed my mind about doing business again...

Sa
Review №41

Chris M. was the most wonderful person to work with. She was fun and personable, all the while professional! Getting our storage unit was not something we were looking forward to, but Chris made it super easy and enjoyable! Her supervisor Cheryl was also very helpful and accommodating. We would recommend this location to any of our friends.

Be
Review №42

Cheryl was very helpful with me completing my erental. Thanks!

Fu
Review №43

This place the best. The girl in the office Cheyenne is a whole mood. 👌 I came to make my payment and she had me laughing so hard my sides hurtttt! I was having a bad day but she turned it around for me. This place gonna keep my business.

Do
Review №44

Great personality and very helpful and knowledgeable, God Bless you Cheryl and Chris M.

Mi
Review №45

Cheryl did an amazing today with my storage, very fast and friendly.

Ki
Review №46

Cheryl was great. Thank you for getting is in and out quickly and price was great for the size unit I wanted!!!

Ty
Review №47

Both Cheryl and Chris M. were very polite and helpful and gave exceptional customer service!

S
Review №48

Cheryl is a riot, made our storage needs a lot of fun....

Ke
Review №49

Cheryl did an awesome job at explaining and showing the storage unit available! She was very sweet and kind! I would highly recommend this storage business to anyone!

Ca
Review №50

Having to rent a unit was unexpected due to our apartment flooding, but obtaining a unit was so easy and the location was very convenient. The ladies in the office are always so sweet and happy to help. If I need to rent another in the future, I will definitely be back! Thank you to Cheryl for helping me close out for now. Highly recommend - I had a climate controlled unit and it was perfect size for our things.

Am
Review №51

Cheryl is super friendly and gives great customer service! Very clean and accessible!

To
Review №52

Affordable storage units manned by a friendly staff. Safe and secure.

Ro
Review №53

Cheryl did an amazing job, helped me get deals, explained everything greatly and with such great detail as well.

Th
Review №54

Cheryl was very nice and saved me money on some good deals! I was about to pass this one up but I’m glad I came here. And also she is so SWEET!!!!!

Ni
Review №55

Ms. Cheryl made it very easy to get a great storage unit for us at a great price. We were able to have it for as long as we needed it while we were moving. We will be back next time.

Ge
Review №56

You will appreciate the great people and the service you receive at this public storage facility. The person I dealt with was Beth. We had just moved into the area and my wife was having a really hard time because of leaving our home in another state after living there for some 58 years. Beth made her feel welcomed to Texas and reassured her that everything was going to be alright and that our belongings were going to be safe there. This lady deserves the very highest kudos that can be given for the loving way she helped my wife. I can’t say enough about the love and kindness that she showed to two people she had never met before.

Me
Review №57

I have rented a unit from this location for quite a while I recently had to transfer to a different unit and Cheryl and crista were so helpful. Their service is beyond excellent and the transfer to a different unit went so smoothly. They are very knowledgeable and were able to answer all of my questions and even helped me save money which of course its always appreciated. I would most definitely highly recommend this location to anyone and everyone.

va
Review №58

Cheryl is amazing, had a great experience.

bm
Review №59

Great prices and allows a spot available

mi
Review №60

Cheryl was an amazing host and helper. Keep as long as you can she definitely a keeper.

Lo
Review №61

I had the pleasure of meeting miss Chris M and she helped me and my partner get into a storage unit quickly and at the last moment! We appreciated all of the info and the great customer service!Definitely recommend doing business here.

Ta
Review №62

Thank you miss chris for all your help!!

Me
Review №63

Cheryl has been so helpful, kind and knowledgeable! She’s pretty great!

Ma
Review №64

Cheryl was so helpful and kind thanks to her we got an awesome storage unit in good timely manner & for a great price.

Ru
Review №65

Had a wonderful welcome and orientation of the property, and the (second) unit I would end up renting today as guided by manager Jackie! Very explanatory, and promised me the hallway door for my other longtime unit would be added to her list as things to have fixed. I have rented my other (primary) unit here for six years and am quite satisfied!

RJ
Review №66

Excellent service here. Cheryl went above and beyond to get me into a unit I could afford and to reassure me. Thanks, Cheryl!

Br
Review №67

Cheryl helped us out and gave us great details about the units. She did great service and was a big help. Thank you for everything

La
Review №68

I am not normally a storage facility user - and was in a bad mood when I had to have my semi full of household goods drop off here. However, Jackie was AMAZING! And the facility was, as well. I was treated kindly, with respect, and they now have a customer for life. If I ever need a service they provide, I will call them FIRST.In todays you are a number society - this was the exact opposite experience. Treated as a human being should be.Wish I could give them 10 stars!

De
Review №69

Cheryl is an awesome lady.Couldnt be any nicer.

Ta
Review №70

Cheryl was so sweet and helpful! We enjoyed the whole experience! HIGHLY recommend this place!

Al
Review №71

Cheryl was amazing, professional, and very friendly. Made renting a storage a fun experience!

Ja
Review №72

My Experience was a five Star! Jackie has a Great Smile and Wonderful Customer Service! She was patient when I had to run out to my car because i forgot my payment in big purse instead I had my wallet! Miss Collette

Er
Review №73

Cheryl was awesome and very helpful.

Co
Review №74

Cheryl was SO KIND! They were fresh out of storage units and she found me a better deal in Spring!

Ha
Review №75

Cheryl was a big help with finding us a storage unit!!!

Ch
Review №76

Cheryl is the best service Ive ever had in storage reservations and processing. I cant recommend her enough. She will walk you thru the entire process.

Te
Review №77

Chris M. was super sweet and helpful!! Was definitely 5star customer service. I’ve never been or used a storage unit before and it was a wonderful first experience, super easy and fast!

Su
Review №78

Chris M and Jackie were extremely knowledgeable and friendly, great atmosphere and clean. They were extremely courteous and tried to put me at ease. I was thinking of transferring my belongings from another facility but I needed climate control and the only unit available was entirely too large for my needs but they did search nearby properties for me but I decided to keep put for now. I would definitely recommend this location. Thank you Chris and Jackie for being so kind.

Me
Review №79

I recommend this place to anyone! Kaylee Dawn was very attentive and helped me and my family find the best unit for our needs. When we arrived she greeted us with a pleasant smile and took us around to show us some unit options. She was very patient and helpful answering all of our questions and my children just adore her! This place is very clean and the staff work hard to keep it this way. After visiting a few other storage facilities I was ready to throw in the towel, but because of the customer service we received and this sweet woman who helped us out, we now feel wonderful about our decision to have our stuff stored here!

T
Review №80

Terrible customer service. Taking business elsewhere primarily due to how rude the woman answering the phone is. I was willing to rent a large unit for a long period of time but refuse to deal with someone that talks over you with attitude.

St
Review №81

Cheryl was wonderful. Very courteous. Very nice..

Es
Review №82

Cheryl at public storage was awesome.she was very helpful and had a great attitude!

es
Review №83

Cheryl was magnificent!! She helped all the way and was very attentive! Answered all my questions. Made me feel at ease with all this going on in my life right now.

Ma
Review №84

Cheryl was awesome in taking the time to show me everything and took extra time to answer all of my questions even though it was almost time to close!!

Ch
Review №85

My experience with this location began after the hurricane 2017 that flooded a good portion of Houston including my storage unit. At that time, the agent on duty was awesome and understanding and very helpful (though right now I forget her name). Moving forward to this week, I’m just being able to go through what was salvageable, Mrs. Jackie has been wonderful. Doing this on my own has been difficult but Jackie has been kind to listen to my babble over the overwhelming task as well as having been accommodating. I am ever grateful more than she knows.If you are looking for a storage facility, I have found the people at this location caring and very professional!

Sa
Review №86

Employe Cheryl was so nice and very intuitive with the information she gave me and my wife we loved her costumer service.

Sy
Review №87

LOVE MRS. CHERYL TO THE MOON AND BACK!!!! SHE IS AMAZING!!!! THANK YOU FOR ALL YOU HAVE DONE, AND DO!!!

Da
Review №88

Cheryl was freakin amazing!!! I’m so glad to do business with her coming from a manager perspective. She answered everything in a timely manner and is a great representative. Y’all are lucky to have her-Dakota Howard

Ro
Review №89

Easy to rent enough spacy good location

Je
Review №90

Cheryl was very nice to us in helping get a unit. Zee

Is
Review №91

Chris M. Not only walked us through the spaces, but helped us find the best suited unit for us as well as recommend amenities that would ensure the protection of our property. Extremely and extremely professional!

Ge
Review №92

Thank you so much Mrs. Chris M. And Sandra for making my life so easy.. Yall are the best.. Everything is wonderful

De
Review №93

Cheryl helped me out today with getting a rental ! She was awesome , very friendly and nice. Gave me a lot of useful information ! Would highly recommend !

Lo
Review №94

OMGGGGG!!!! I love Ms. Cheryl!!! This was the best storage shopping experience Ive ever had! Not only was she extremely kind and helpful, she had the best personality and sense of humor!! Best prices in town! I would definitely recommend public storage in Conroe!!! If only for Ms. Cheryl, Ill definitely be using this location for all my storage needs!!

ta
Review №95

Cheryl was great and helped us with everything we needed

Ma
Review №96

Ms. Cheryl was very helpful and made the check in so easy. She was so VIBRANT! Thank you for your wonderful service.

Cl
Review №97

Im so glad Cheryl is back at this location. She is smart, helpful, knowledgeable, and nice. She helps out any way she can to have your stay at public storage comfortable. Thank you Cheryl 😊🙏

As
Review №98

The worker(cheryl) here was very nice :)recommend to come here!

ma
Review №99

First storage experience for me. 3 different employees helped me with my experience. Cheryl was very professional & sensitive to helping me learn the process of entering & leaving center. One of best qualities is her sense of humor I left feeling good about my experience & not feeling like a dummy. I liked supplies that were available. You should keep these three employees happy because they represent Public Storage as the CEO should be thankful for. 😊

Sh
Review №100

When I came in to your facility the other day I was having a really bad frustrating day. The two ladies Beth & Valerie that were there really made my day better. They were extremely helpful & made me feel a lot better. I was given quotes on a few units. It helps to have friendly and understanding people working there. Thanks ladies I really appreciate your service. Sorry again for being frustrating.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:1450 Interstate 45 S, Conroe, TX 77304, United States
  • Site:https://www.publicstorage.com/self-storage-tx-conroe/2351?pid=pslocalsearch
  • Phone:+1 936-202-2065
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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